Polycom RealPresence RMX 4000, Administrator'S Manual

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IVR Services
Polycom®, Inc. 604
Creating a Welcome Video Slide
The video slide is a still picture that can be created in any graphic application.
To create a welcome video slide:
1 Using any graphic application, save your image in either *.jpg or *.bmp file format.
2 For optimum quality, ensure that the image dimensions adhere to the Collaboration Server
recommended values (width x height in pixels):
 640 x 480
 704 x 480
 848 x 480
 720 x 576
 704 x 576
 1024 x 576
 960 x 720
 1280 x 720
 1440 x 1088
 1920 x 1088
The Collaboration Server can accommodate small deviations from the recommended slide
resolutions.
3 Save your file.
Customized H.261 slides are not supported. .
If using a default Polycom slide, the slide’s resolution will be as defined in the profile, i.e. SD, HD or
CIF.
If the display of the Welcome slide is cut in the upper area of the screen, change the settings of the
endpoint’s monitor to People
Stretch instead of Zoom .
To upload your video slide to the Collaboration Server, see step
12
in Defining a New Entry Queue
IVR Service.