IVR Services
Polycom®, Inc.
588
27
To modify the DTMF code or permission:
a
In the
DTMF Code
column, in the appropriate entry enter the new code.
b
In the
Permission
column, select from the list who can use this feature (Everyone or just the
Chairperson).
Request assistance for conference
Note:
This option is not available for SVC participants.
00
Chairperson
Request to Speak
99
Everyone
Touch Control Prefix
Note:
This option is not available for SVC participants.
*#
Everyone
Do not change the
DTMF
code of the
Touch Control Prefix
(
*#
).
The
Polycom® Touch Control
device is only supported with
MPM+
and
MPMx
media cards. For
more information see the
Polycom® Touch Control User Guide
.
If during the ongoing conference the
Show Number of Participants
DTMF option (default DTMF
*88
) is used, when the displayed number of participants is removed, the message overlay text is also
removed.
By default, the Secure, Unsecure Conference and Show Number of Participants options are enabled
in the Conference IVR Service.
When Secured Conference is enabled, it locks the conference
and prevents participants and Collaboration Server Users from joining the conference. A
Secured Conference cannot be monitored or controlled. In the Secured Conference mode,
the Administrator cannot view the participant or conference properties, but can manually
terminate them. In the Secured Conference mode, the chairperson and participants can
perform various operations, such as muting through DTMF codes. However, because
Secure conferences cannot be monitored, these operations or status changes are not
displayed in the Conferences or Participants panes.
The Secure, Unsecure Conference and Show Number of Participants options can be disabled by
removing their codes from the Conference IVR Service.
To disable the Text Indication option in the DTMF Code column, clear the DTMF code (*88) of
Show
Number of Participants
from the table.
To disable the Secure Conference options, in the
DTMF Code
column, clear the DTMF codes of
both Secured Conference
(*71)
and Unsecured Conference
(#71)
from the table.
New Conference IVR Service Properties - DTMF Codes
Operation
DTMF String
Permission
Summary of Contents for RealPresence RMX 4000
Page 135: ...Defining SVC and Mixed CP and SVC Conference Profiles Polycom Inc 104 12 Click the IVR tab ...
Page 468: ...Conference and Participant Monitoring Polycom Inc 437 ...
Page 578: ...Network Security Polycom Inc 547 3 Define the following fields ...
Page 992: ...Appendix D Ad Hoc Conferencing and External Database Authentication Polycom Inc 961 ...
