Polycom RealPresence RMX 4000, Administrator'S Manual

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IVR Services
Polycom®, Inc. 576
 None - The participant is moved to the conference without any password request.
 Request Digit - The system requests the participant to enter any key. This option is used mainly
for dial-out participants and to prevent an answering machine from entering the conference.
13 Select the various audio messages that will be played in each case.
14 Click the General tab.
The New Conference IVR Service - General dialog box opens.
The General dialog box lists messages that are played during the conference. These messages are
played when participants or the conference chairperson perform various operations or when a
change occurs.
15 To assign the appropriate audio file to the message type, click the appropriate table entry, in the
Message File column. A drop-down list is enabled.
16 From the list, select the audio file to be assigned to the event/indication.
17 Repeat steps 15 and 16 to select the audio files for the required messages.
The following types of messages and prompts can be enabled:
New Conference IVR Service Properties - Conference Password Parameters
Option Description
Request Password Select the audio file that prompts the participant for the conference password.
Retry Password Select the audio file that requests the participant to enter the conference
password again when failing to enter the correct password.
Request Digit Select the audio file that prompts the participant to press any key when the
Request Digit option is selected.