Operator Assistance & Participant Move
Polycom®, Inc.
345
4
Click the
Participants
tab.
The
New Conference - Participants
dialog box opens.
You must define or add the Operator participant to the Operator conference.
This participant must be defined as a
dial-out
participant.
Define the parameters of the endpoint that will be used by the Collaboration Server User to connect
to the Operator conference and to other conference to assist participants.
For more information see
Participants Tab
.
5
To insert general information, select the
Information
tab
.
The
Information
dialog box opens.
6
Enter the required information. For more information, see
Information Tab
.
7
Click
OK
.
The new Operator conference is added to the ongoing Conferences list with a special icon
.
The Operator participant is displayed in the Participants list with an Operator participant icon
,
and the system automatically dials out to the Operator participant.
Saving an Operator Conference to a Template
The Operator conference that is ongoing can be saved as a template.
To save an ongoing Operator conference as a template:
1
In the
Conferences
list, select the Operator conference you want to save as a Template.
2
Click the
Save Conference to Template
(
)
button.
or
Right-click and select
Save Conference to Template
.
Enable ISDN/PSTN
Dial-in
Select this check box if you want ISDN and PSTN participants to be able to connect
directly to the Operator conference. This may be useful if participants are having
problems connecting to their conference and you want to identify the problem or
help them connect to their destination conference.
ISDN/PSTN Network
Service and Dial-in
Number
If you have enable the option for ISDN/PSTN direct dial-in to the Operator
conference, assign the ISDN/PSTN Network Service and a dial-in number to be
used by the participants, or leave these fields blank to let the system select the
default Network Service and assign the dial-in Number.
Note:
The dial-in number must be unique and it cannot be used by any other
conferencing entity.
New Conference – General Options
Field
Description
Summary of Contents for RealPresence RMX 4000
Page 135: ...Defining SVC and Mixed CP and SVC Conference Profiles Polycom Inc 104 12 Click the IVR tab ...
Page 468: ...Conference and Participant Monitoring Polycom Inc 437 ...
Page 578: ...Network Security Polycom Inc 547 3 Define the following fields ...
Page 992: ...Appendix D Ad Hoc Conferencing and External Database Authentication Polycom Inc 961 ...
