illy Y5 MILK, Instruction Manual

Page: 40 / 308

40
PROBLEM CAUSE SOLUTION
Persistence of
the problem
The machine does not
switch on.
Power cord not connected to a power
socket.
Connect the plug to a socket conforming to the technical data indicated in the data plate under the base of the machine.
Contact an
authorised
service centre.
Power button switched to "0". Switch the power button to "I".
Machine in power save status.
Turn on the machine by touching the or button.
Touch the or button again to start brewing.
The machine does not
brew coff ee.
No water in the tank. Fill the tank with water.
Capsule not inserted in the capsule
compartment.
Insert a capsule into the capsule compartment.
The capsule inserted does not brew
coff ee. Remove the capsule by disengaging and lifting the lever and retrieve it from the used capsule tray. Close the capsule
compartment and dispense a small quantity of water. Refi t the capsule and start brewing.
Incomplete closure of the moving part
of the machine head.
Lift the lever and insert the capsule properly. Lower the moving part and lock it by lowering the lever. Press or
to brew coff ee.
or button not activated. Touch the or button again.
Water tank not engaged correctly. Make sure the tank is fully inserted.
Limescale on internal components. Descale the machine as described in the relevant section.
Failure to start the pump. Try to dispense water with no capsule in the compartment.
The capsule was not pierced properly
or was not pierced at all.
Defective capsule: insert another one.
Check that the piercer on top of the machine is intact.
Water leak.
Wrong capsule type.
Make sure that you have used an "Iperespresso" capsule for domestic use, identifi ed by the wording "Single-dose ground
coff ee capsules for domestic use" on the packaging.
The water tank is not correctly and/or
not completely inserted.
Make sure that the water tank is completely inserted.
The milk kit is not correctly and/or not
completely inserted.
Make sure that all the milk kit components have been correctly assembled and inserted.
PROBLEM - CAUSE - SOLUTION