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Employee Screen Features
4.7 Resend Ticket
This option allows you to resend a ticket to a kitchen printer that has already
been sent. To resend a ticket, first select the ticket so that it appears in the ticket
field on the left of the page. Next, make sure you are on the Employee Tab and
then select Resend Ticket. This function is useful in the event that a printer ran out
of paper mid-print and the ticket needs to be printed again or any other event that
would cause the printer to stop printing.
4.8 Scheduled Tickets
Creating scheduled tickets allows you to make a ticket for a later point in time
that you can open on the scheduled date and manually send to the kitchen. To cre-
ate a scheduled ticket, select the Scheduled Tickets option in Employee and select
Make Scheduled Ticket.
Select the date, time, and customer (if applicable) that the ticket needs to be
made for. Select confirm. There will now be a new ticket created on the ticket field
that will be marked as Scheduled in red.
Once the ticket is complete, you will need to close the ticket. To do this, se-
lect Pay and on the pay screen select Close Ticket at the bottom. Now this ticket
will stay closed until you reopen it on the scheduled day.
To have the ticket send to the kitchen on the day it was ordered for, you will
again select Scheduled Tickets in the Employee screen but this time select Sched-
uled Ticket List.