GE
D
IRECTION
5573152-100, R
EV
. 2
LOGIQ E9 S
ERVICE
M
ANUAL
Chapter 7 Diagnostics/Troubleshooting
7 - 65
7-5-9
Diagnostics - BEP
For Diagnostic differences, see
7-5-11 "Diagnostics - BEP Interactive Tests - R4.x and later" on page 7-
71
.
7-5-9-1
Essential Tests
7-5-3 "Diagnostics Window Overview" on page 7-16
for a description of this window’s features.
Runs tests on essential functions of the BEP. This is a good starting point for isolating issues that may
originate from the BEP. The test results are displayed in the Status portion of the window.
Run Time: About 2 minutes.
1.) Enter the desired Loop Count (numeric value of 4 digits or less).
2.) Click the Execute button.
3.) Failed tests may have another diagnostic test that can help isolate the failure, or will indicate which
part to replace. For:
-
PCI Bus configuration
-
CMOS memory
-
7-5-9-3 "System Board" on page 7-65
-
RAM - run
7-5-9-12 "Memory" on page 7-69
-
Hard Drive status and Random Seek - run
7-5-9-4 "Hard Disk Drive Surface Scan" on page
and run
7-5-9-5 "Hard Disk Drive Quick Test" on page 7-66
-
Network Interface (loopback only) - run
7-5-9-10 "Network Adapter" on page 7-69
.
7-5-9-2
Essential Tests differences in R4 and later
Essential test in R4 has two versions:
•
Essential test: Complete test, same as R3 or earlier
Essential test, No network: same test, except it does not run the network tests for wired or wireless
connection.
7-5-9-3
System Board
7-5-3 "Diagnostics Window Overview" on page 7-16
for a description of this window’s features.
Runs tests on essential functions of the PC Mother Board. The test results are displayed in the Status
portion of the window.
Run Time: About 1 minute.
1.) Enter the desired Loop Count (numeric value of 4 digits or less).
2.) Click the Execute button. If there are any failures:
3.) Check the Motherboard Harness. Swap with a known good harness. If the problem continues:
4.) Replace the Motherboard. If the problem continues:
5.) Replace the BEP.
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