GE
D
IRECTION
5573152-100, R
EV
. 2
LOGIQ E9 S
ERVICE
M
ANUAL
7 - 68
Section 7-5 - Common Service Desktop
7-5-9-9
Monitor Adjustment Controls do not show for the OLED Monitor
Symptom
: Monitor Adjustment Controls do not show for the OLED Monitor.
Description
: LOGIQ E9 boots up normally but no Room profile, color profile, gamma or color space
controls are visible on the Touch Panel Utility pages. This is an indication that the LOGIQ E9 has not
identified the OLED Monitor USB device, although is able to display video.
Log file may display an entry as in the following example:
Info ; CSonyOled(3904); Sony OLED S/N 0x8000261 found;
Error ; CSonyOled(3904); Unable to connect to Sony OLED S/N 0x8000261;
Workaround: Rebooting the LOGIQ E9 should re-connect the OLED.
If the problem persist, the driver may be corrupted and may need to be un-installed and re-installed
again. You can accomplish this in two ways:
1.) Re-ghosting C partition only. You could use software reload feature in the common service desktop
to accomplish the C partition plus application load automatically. Or, you can load it from disks.
2.) Un-install and re-install the driver manually.
a.) Exit to Windows
b.) Open device manager, select the USB2.0 Hub under the Generic USB Hub that contains the
console. See illustration.
c.) Right click on properties for the USB2.0 Hub, under details tab verify that it is the VID 05E3
USB Hub
d.) Right click uninstall. Note: do not remove any device, only click on uninstall. Removing the
device will require to re-ghost to recover the driver.
e.) Then click on “scan for hardware changes” icon. Install the driver and reboot. You may need
to reboot twice for the change to work.
Figure 7-30 Un-install and re-install the driver manually
Содержание LOGIQ E9
Страница 1: ...12 13 18 GEHC_FRNT_CVR FM LOGIQ E9 SERVICE MANUAL VERSION R6 Part Number 5573152 100 Revision Rev 2 ...
Страница 2: ......
Страница 11: ...GE DIRECTION 5573152 100 REV 2 LOGIQ E9 SERVICE MANUAL xi ZH CN KO ...
Страница 140: ...DIRECTION 5573152 100 REV 2 LOGIQ E9 SERVICE MANUAL 4 50 Section 4 8 Site Log This page was intentionally left blank ...
Страница 753: ......
Страница 754: ......