NetApp AFF A700, System Documentation

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If the system-level
diagnostics tests… Then…
Resulted in some test
failures Determine the cause of the problem:
a. Exit Maintenance mode:
halt
After you issue the command, wait until the system stops at the LOADER
prompt.
b. Turn off or leave on the power supplies, depending on how many controller
modules are in the chassis:
◦
If you have two controller modules in the chassis, leave the power
supplies turned on to provide power to the other controller module.
◦
If you have one controller module in the chassis, turn off the power
supplies and unplug them from the power sources.
c. Verify that you have observed all the considerations identified for running
system-level diagnostics, that cables are securely connected, and that
hardware components are properly installed in the storage system.
d. Boot the controller module you are servicing, interrupting the boot by
pressing
Ctrl-C
when prompted to get to the Boot menu:
◦
If you have two controller modules in the chassis, fully seat the
controller module you are servicing in the chassis.
The controller module boots up when fully seated.
◦
If you have one controller module in the chassis, connect the power
supplies, and then turn them on.
e. Select Boot to maintenance mode from the menu.
f. Exit Maintenance mode by entering the following command:
halt
After you issue the command, wait until the system stops at the LOADER
prompt.
g. Rerun the system-level diagnostic test.
Step 6: Return the failed part to NetApp
After you replace the part, you can return the failed part to NetApp, as described in the
RMA instructions shipped with the kit. Contact technical support at
NetApp Support , 888-
463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800
(Asia/Pacific) if you need the RMA number or additional help with the replacement
procedure.
Replace the NVMEM battery - AFF A200
To replace an NVMEM battery in the system, you must remove the controller module from
the system, open it, replace the battery, and close and replace the controller module.
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