Mitel Inter-Tel 5000, Installation And Maintenance Manual

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Appendix A: Inter-Tel Private Networking
Network Operation of System Features
Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
Page A-25
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Transfer Recall Destination : The endpoint transfer recall destination can be an off-node
device.
•
Call Screening : In a network setting, the Voice Processing can provide call screening for
a destination extension on another node. However, the node where the Voice Processing
is connected must have an off-node device programmed for the destination extension and
access to the remote node.
•
Conference Calls : A user can build a conference with party members (endpoints and/or
trunks) on other nodes. The conference circuits used to build the conference will be
allocated from the originating party’s node. Any party, not just the originating party, can
add a party member to the conference.
o
If the party who adds the new member is on the originating party’s node, the party will
be added to the conference circuit already allocated. This conference is still restricted
to the four party limit.
o
If the party who adds the new member is not on the originating party’s node, a new
conference circuit is allocated from the second node. Because this allows more than
four parties in a conference, users should be warned that voice levels can be degraded
if more than four parties are on a conference.
•
Reverse Transfer : A user can reverse transfer a call from a endpoint or a hunt group on
another node.
•
Record-A-Call : The Record-A-Call destination does not have to be on the same node as
the endpoint, but the Voice Processing Unit must have a mailbox for that endpoint.
•
Agent Help : The Agent Help Extension does not need to reside on the same node as the
user requesting Agent Help.
•
System Forwarding : System forward points can reside on other nodes.
•
Call Forwarding : The network allows the user to program a manual forward destination to
endpoints on another node.
•
System Speed Dial : Each node in a network has its own system speed dial numbers.
System speed dial numbers can be used only on the node on where they are
programmed.
•
Directories : The network displays intercom directory names and extension numbers for
all devices the user can access directly. Devices that are represented by wildcard
extensions will
not show up in the intercom directory.
•
House Phone : The House Phone can be programmed to dial the extension number of an
off-node device.
•
Paging : All endpoints and trunks within a page zone must reside on the same node as the
page zone. However, a page zone can contain external page ports on other nodes and off-
node page zones on the local node.
•
Do-Not-Disturb : Do-Not-Disturb works as follows in a network setting.
o
Each node has its own list of Do-Not-Disturb messages that can be used only on that
node.
o
An intercom caller will see another user’s Do-Not-Disturb display when calling across
nodes.
o
The network allows DND override across nodes.
•
Remote Feature Programming : Remote Feature Programming is used for setting a
endpoint’s Do-Not-Disturb and call forwarding modes from another endpoint or through
DISA. Remote programming can be performed on one node for any endpoint that is
programmed as an off-node device on that node. You must go through DISA for remote
programming of any endpoints that are not programmed as off-node devices.
•
Reminder Messages : Each node has its own list of reminder messages that can be used
only on that node.
•
Data Ports : The endpoint data port extension can reside on another node.