Mitel Inter-Tel 5000, Installation And Maintenance Manual

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Chapter 6: Reference
Chapter Overview
Page 6-2
Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
Chapter Overview
The Reference chapter contains information such as technical support contact information and
replacement parts and part numbers. Endpoint descriptions and feature codes as well as
system-wide feature codes are listed. Acronyms and glossary terms are also provided.
Technical Support Contact Information
Table 6-1 summarizes important contact information you may need when installing, upgrading,
or servicing an Inter-Tel 5000 platform. For your reference, write in the applicable e-mail
address and phone number.
Replacement Parts
This section provides reference information intended to help the customer order and stock
replacement parts for the Inter-Tel
®
CS-5200, CS-5400, and CS-5600 Communication Servers.
Parts Ordering Procedure
When ordering equipment for the Inter-Tel 5000 platform, provide the following information to
the order processing clerk:
•
Company name
•
Purchase order number
•
Required date of shipment
•
Part number(s) of equipment ordered
•
Quantity required
Table 6-1. Contact Information
Department or Function E-mail Address Phone No.
Local Inter-Tel provider (Write in) (Write in)
Software Management Center smc@inter-tel.com 480-961-8080 (Fax)
Technical Publications Tech_Pubs@Inter-Tel.com N/A
Technical Support Department N/A 1-888-777-3279