IBM Netfinity 3500 M10, User Handbook Manual

Page: 205 / 268

Option problems Action
An IBM option that
was just installed does
not work. Verify that:
1. The option is designed for your server.
2. You followed the installation instructions supplied with the
option and in Chapter 5, “Installing options” on page 67.
3. All option files (if required) are installed correctly. See “Installing
files from Option Diskettes” on page 193 for information about
installing option files.
4. You have not loosened any other installed options or cables.
5. If the option is an adapter, you have provided enough hardware
resources for the adapter to function correctly. Refer to the
documentation that comes with the adapter (as well as the
documentation for any other installed adapters) to determine the
resources required for each adapter.
6. You updated the configuration information in the
Configuration/Setup Utility program, if necessary, and have no
conflicts. (For instructions on using the Configuration/Setup
Utility program, see Chapter 3, “Using the Configuration/Setup
Utility Program” on page 17.)
If the problem persists, run the diagnostic programs. (See “IBM
Enhanced Diagnostics” on page 191 for information about diagnostic
programs provided with your server.)
If the problem cannot be isolated and corrected, have the computer
and the option serviced.
Chapter 6. Solving problems
187