IBM Netfinity 3500 M10, User Handbook Manual

Page: 207 / 268

Serial port 2
problems Action
Serial port 2 cannot be
accessed. Verify that:
1. Each port is assigned a unique address.
2. The serial-port adapter, if you added one, is properly installed
and firmly seated. Refer to Chapter 5, “Installing options” on
page 67 for instructions on adding adapters.
If the problem cannot be isolated and corrected, have the computer
serviced.
Printer problems Action
The printer does not
work. Verify that:
1. The printer is turned on and is online.
2. The printer signal cable is securely connected to the correct
parallel, serial, or USB port on the server. (Refer to “Cabling the
server” on page 8 for the location of the parallel, serial, and USB
ports.)
Note: Non-IBM printer signal cables might cause unpredictable
problems.
3. You have assigned the printer port correctly in your operating
system or application program.
4. You have assigned the printer port correctly in the
Configuration/Setup Utility program. (For instructions on using
the Configuration/Setup Utility program, refer to Chapter 3,
“Using the Configuration/Setup Utility Program” on page 17.)
5. If the problem persists, run the tests described in the
documentation that comes with your printer.
If the problem cannot be isolated and corrected, have the computer
and printer serviced.
Chapter 6. Solving problems
189