IBM Netfinity 3500 M10, User Handbook Manual

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For more information about configuring your PC for Online
Housecall:
Ÿ
In the U.S., call 1-800-772-2227.
Ÿ
In Canada, call 1-800-565-3344.
Ÿ
In all other countries, contact your IBM reseller or IBM
marketing representative.
Getting help by telephone
During the warranty period, you can get help and information by
telephone through the IBM PC HelpCenter. Expert
technical-support representatives are available to assist you with
questions you might have on the following:
Ÿ
Setting up your computer and IBM monitor
Ÿ
Installing and setting up IBM options purchased from IBM or an
IBM reseller
Ÿ
30-day, preinstalled-operating-system support
Ÿ
Arranging for service (on-site or carry-in)
Ÿ
Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased an IBM PC Server or IBM Netfinity
Server, you are eligible for IBM Start Up Support for 90 days after
installation. This service provides assistance for:
Ÿ
Setting up your network operating system
Ÿ
Installing and configuring interface cards
Ÿ
Installing and configuring network adapters
Please have the following information ready when you call:
Ÿ
Machine Type and Model
Ÿ
Serial numbers of your computer, monitor, and other
components, or your proof of purchase
Ÿ
Description of the problem
Ÿ
Exact wording of any error messages
Ÿ
Hardware and software configuration information for your
system
If possible, be at your computer when you call.
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Netfinity 3500 M10 User's Handbook