IBM Netfinity 3500 M10, User Handbook Manual

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Warranty upgrades in the U.S. include:
Ÿ
Carry-in service to on-site service
If your warranty provides carry-in repair service, you can
upgrade to on-site repair service, either standard or premium.
The standard upgrade provides a trained servicer within the
next business day (9 a.m. to 5 p.m., local time, Monday though
Friday). The premium upgrade provides 4-hour average
response, 24 hours a day, 7 days a week.
Ÿ
On-site service to premium on-site service
If your warranty provides for on-site service, you can upgrade
to premium on-site service (4-hour average on-site response, 24
hours a day, 7 days a week).
You also can extend your warranty. Warranty and Repair Services
offers a variety of post-warranty maintenance options, including
ThinkPad EasyServ Maintenance Agreements. Availability of the
services varies by product.
For more information about warranty upgrades and extensions:
Ÿ
In the U.S., call 1-800-426-4968.
Ÿ
In Canada, call 1-800-465-7999.
Ÿ
In all other countries, contact your IBM reseller or IBM
marketing representative.
Ordering publications
Additional publications are available for purchase from IBM. For a
list of publications available in your country:
Ÿ
In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.
Ÿ
In other countries, contact your IBM reseller or IBM marketing
representative.
Chapter 7. Getting help, service, and information
209