IBM Netfinity 3500 M10, User Handbook Manual

Page: 199 / 268

Troubleshooting charts
You can use the troubleshooting charts in this section to find
solutions to problems that have definite symptoms.
Important
If you find it necessary to remove the server cover, first read
“Preparing to install and remove options” on page 75 for
important safety information and instructions.
If you have just added new software or a new server option and
your server is not working, do the following before using the
troubleshooting charts:
Ÿ
Remove the software or device you just added.
Ÿ
Run the diagnostic programs to determine if your server is
running correctly. (See “IBM Enhanced Diagnostics” on
page 191 for information about diagnostic programs provided
with your server.)
Ÿ
Reinstall the new software or new device.
The following directory will help you quickly locate problem
categories in the troubleshooting charts.
Problem type Go to:
Diskette Drive Page 182
General Page 185
Intermittent Page 185
Keyboard, Mouse, or Pointing-Device Page 185
Memory Page 186
Monitor Page 182
Option Page 187
Parallel Port Page 188
Printer Page 189
Serial Port 1 Page 188
Serial Port 2 Page 189
Software Page 190
Universal Serial Bus Ports Page 190
Chapter 6. Solving problems
181