Fuji Xerox DocuPrint CM215 series Page 347 User Manual Download | Manualshive

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Troubleshooting

347

10

Troubleshooting

This chapter includes:

• "Clearing Jams" on page 348
• "Basic Printer Problems" on page 362
• "Display Problems" on page 363
• "Printing Problems" on page 364
• "Print Quality Problems" on page 366
• "Copy Problem" on page 383
• "Copy Quality Problems" on page 384
• "Adjusting Color Registration" on page 385
• "Fax Problems (DocuPrint CM215 f/CM215 fw Only)" on page 390
• "Scanning Problems" on page 392
• "Scan Driver/Printer Utility Problems" on page 395
• "Wireless Problems (DocuPrint CM215 fw Only)" on page 396
• "Other Problem" on page 397
• "Understanding Printer Messages" on page 398
• "Contacting Service" on page 407
• "Getting Help" on page 408
• "Non-Genuine Mode" on page 410

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Summary of Contents for DocuPrint CM215 series

Page 1: ...1 DocuPrint CM215 Series User Guide ...

Page 2: ...d In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking WARNING This equipment will be inoperable when mains power fails IMPORTANT 1 This manual is copyrighted with all rights reserved Under the ...

Page 3: ...des all the necessary operating information about the print copy scan and fax functions Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers and the basics of network operation and configuration After reading this guide keep it safe and handy for future reference Fuji Xerox Co Ltd ...

Page 4: ...4 Preface ...

Page 5: ...ss LAN Products 29 Product Features 30 1 Specifications 33 Copy Function 34 Print Function 37 Scan Function 38 Fax Function DocuPrint CM215 f CM215 fw Only 40 Direct Fax Function DocuPrint CM215 f CM215 fw Only 41 2 Basic Operation 43 Main Components 44 Front View 44 Rear View 46 Automatic Document Feeder ADF DocuPrint CM215 f CM215 fw Only 47 Operator Panel 48 Turning On the Printer 51 Setting In...

Page 6: ...ode DocuPrint CM215 f CM215 fw Only 80 Printer s TCP IP and IP Addresses 80 Dynamic Methods of Setting the Printer s IP Address 81 Assigning an IP Address Manually 82 Verifying the IP Settings 84 Printing and Checking the System Settings Page 85 Configuring Printer and Installing Software on Windows 86 Identifying Print Driver Pre install Status for Network Connection Setup DocuPrint CM215 f CM215...

Page 7: ...ns 148 Printing on Custom Size Paper 153 Checking Status of Print Job 155 Printing a Report Page 156 Printer Settings 157 6 Copying 161 Loading Paper for Copying 162 Preparing a Document 163 Making Copies From the Document Glass 164 Making Copies From the ADF DocuPrint CM215 f CM215 fw Only 166 Setting Copy Options 167 Number of Copies 168 Color 169 Collated 170 Reduce Enlarge 171 Document Size 17...

Page 8: ...etting a Fax E mail Address Book 227 Sending an E mail With the Scanned File 229 Adjusting Scanning Options 230 Adjusting the Default Scan Settings 231 Changing the Scan Settings for an Individual Job 233 8 Faxing DocuPrint CM215 f CM215 fw Only 235 Connecting the Telephone Line 236 Configuring Fax Initial Settings 238 Setting Your Region 239 Setting the Printer ID 240 Setting the Time and Date 24...

Page 9: ...76 Editing Group Dial 277 Sending a Fax Using Group Dialing Multi address Transmission 278 Printing an Address Book List 279 Other Ways to Fax 280 Using the Secure Receiving Mode 281 Using an Answering Machine 282 Using a Computer Modem 283 Setting Sounds 284 Speaker Volume 285 Ringer Volume 286 Specifying the Fax Settings 287 Changing the Fax Settings Options 288 Available Fax Setting Options 289...

Page 10: ...lay Problems 363 Printing Problems 364 Print Quality Problems 366 The Output Is Too Light 367 Toner Smears or Print Comes Off Stain on Back Side 368 Random Spots Blurred Images 369 The Entire Output Is Blank 370 Streaks Appear on the Output 371 Pitched Color Dots 372 Vertical Blanks 373 Mottle 374 Ghosting 375 Fog 376 Bead Carry Out BCO 377 Auger Mark 378 Wrinkled Stained Paper 379 The Top Margin ...

Page 11: ...ter 418 Cleaning the Color Toner Density CTD Sensor 421 Replacing Toner Cartridges 422 Overview 423 Removing the Toner Cartridges 424 Installing a Toner Cartridge 425 Ordering Supplies 427 Consumables 428 When to Order Toner Cartridges 429 Recycling Supplies 430 Storing Consumables 431 Managing the Printer 432 Checking or Managing the Printer with the CentreWare Internet Services DocuPrint CM215 f...

Page 12: ...12 Contents ...

Page 13: ...n the DocuPrint CM215 fw Operator Panel Guide Describes the icons assigned to the buttons or indicators on the operator panel Lifting Your Printer Describes how to lift and hold your printer User Guide this guide Describes how to get ready to print and set various features It also covers the operator panel menus troubleshooting tips and maintenance information Troubleshooting Guide Describes the t...

Page 14: ...er 5 Printing Basics Describes the supported paper how to load paper and how to print data using various print features 6 Copying Describes how to copy documents and the adjustment features 7 Scanning Describes how to set and use the Scan features 8 Faxing DocuPrint CM215 f CM215 fw Only Describes how to set and use the Fax features The Fax features are available only on the DocuPrint CM215 f CM21...

Page 15: ...Edge Feed LEF Loading the document or paper with the long edge into the machine as shown in the illustration below Short Edge Feed SEF Loading the document or paper with the short edge into the machine as shown in the illustration below The screen shots and illustrations in this guide are those of the DocuPrint CM215 f CM215 fw unless there is a note Some of the items in the screen shots and illus...

Page 16: ...for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal injuries Used for items that if not followed strictly can cause injuries to user or damages to machine A symbol for items to pay attention to when handling machine Follow instructions carefully ...

Page 17: ...r panel of this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not put an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a connector It may generate heat and eventually cause a fire accident To avoid the risk of electric shock and a fir...

Page 18: ... during switch off Once a month switch off this product and check if the power cord is plugged firmly into an electrical outlet the plug is not excessively heated rusted or bent the plug and electrical outlet are free of dust and the power cord is not cracked or worn down Once you notice any unusual condition switch off and unplug this product first and contact your local Fuji Xerox representative...

Page 19: ...is product in the following places Near radiators or any other heat sources Near volatile flammable materials such as curtains In the hot humid dusty or poorly ventilated environment In the place receiving direct sunlight Near cookers or humidifiers Locate this product on a level and sturdy surface that can withstand a weight of 15 0 Kg DocuPrint CM215 f CM215 fw 14 3 Kg DocuPrint CM215 b Otherwis...

Page 20: ...e minimum clearance as follows for ventilation and an access to the power plug Unplug the product if an abnormal condition is noted DocuPrint CM215 f CM215 fw DocuPrint CM215 b 879 mm 702 mm 200 mm 200 mm 100 mm 100 mm 100 mm 114 mm 114 mm 937 mm 131 mm 848 mm 691 mm 200 mm 200 mm 100 mm 100 mm 100 mm 114 mm 114 mm 937 mm ...

Page 21: ... spiral tubes that Fuji Xerox supplies Otherwise it may cause some defects To keep this product in a good performance and condition always use it in the following environment Temperature 10 32 C Humidity 10 85 When the product is left in a chilly room and the room is rapidly warmed up by heater dew condensation may form inside the product and cause a partial deletion on printing 10 10 10 10 Left F...

Page 22: ...ts such as staples or clips Heavy objects If liquid is spilled over or metal parts are slipped into the product it may cause electric shock or a fire accident Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventually a fire accident When cleaning this product use the designated cleaning materials ex...

Page 23: ...ument glass It may break the glass and cause injuries Ventilate well during extended operation or mass copying It may affect the office air environment due to odor such as ozone in a poorly ventilated room Provide proper ventilation to ensure the comfortable and safe environment ...

Page 24: ...or its disposal Keep drum cartridges or drum if not a cartridge type and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When replacing drum cartridges or drum if not a cartridge type and toner cartridges be careful not to spill the toner In case of any toner spills avoid contact...

Page 25: ...ays follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks on The illustrations show the DocuPrint CM215 fw ...

Page 26: ...turned toner cartridges and drums photoreceptors to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges drum photoreceptor modules no longer needed Do not open toner cartridges drum photoreceptor modules Return them to your local Fuji Xerox representative ...

Page 27: ...instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this product does cause harmful interference to radio or television reception which can be determined by turning this product off and on the user is encouraged to try to correct the interference by one or more of the following measures R...

Page 28: ...ples of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt c...

Page 29: ...ansmissions IDs passwords credit card numbers and other personal information Content of mail Unauthorized Access Criminal outsiders may access private or company networks without authorization to do the following Steal personal or secret information information leak Impersonate someone and send false information impersonation Alter intercepted transmissions and distribute them falsification Infect...

Page 30: ...n For more information see N Up on page 182 Scanning to a USB Storage Device You do not need a computer to connect your USB storage device to save the scanned data Insert your USB storage device in the port on the printer and save the scanned data directly to your USB storage device For more information see Scanning to a USB Storage Device on page 226 Priority Sheet Inserter PSI Print media loaded...

Page 31: ...on the region you purchased For more information see Wireless Connection DocuPrint CM215 fw Only on page 73 Imaging Technology This printer reproduces smooth lines and gradations by 1200 x 2400 dpi high resolution LED print heads and Micro Accurate Control Screen MACS Technology In addition the color registration of each toner is corrected with ultra high precision through a digital process by Ima...

Page 32: ...32 Product Features ...

Page 33: ...ons of the product may change without prior notice NOTE Some features are not available on some models This chapter includes Copy Function on page 34 Print Function on page 37 Scan Function on page 38 Fax Function DocuPrint CM215 f CM215 fw Only on page 40 Direct Fax Function DocuPrint CM215 f CM215 fw Only on page 41 ...

Page 34: ...glass The maximum size is 215 9 297 mm for both sheets and books Automatic document feeder The maximum size is 215 9 355 6 mm DocuPrint CM215 b Document glass The maximum size is 215 9 297 mm for both sheets and books Output Paper Size Multipurpose feeder Priority sheet inserter Maximum Legal Minimum 76 2 127 mm 3 5 Image loss width Top edge 4 mm or less bottom edge 4 mm or less left and right edg...

Page 35: ...aper type or paper tray Paper Tray Capacity Standard 150 sheets Multipurpose feeder 10 sheets Priority sheet inserter Maximum paper capacity 160 sheets standard IMPORTANT When using Fuji Xerox P paper 64 gsm Continuous Copy 99 images NOTE The machine may pause temporarily to perform image stabilization Output Tray Capacity DocuPrint CM215 f CM215 fw Center output tray Approximately 100 sheets A4 D...

Page 36: ...or less Dimensions DocuPrint CM215 f CM215 fw Width 410 Depth 389 Height 337 5 mm DocuPrint CM215 b Width 410 Depth 389 Height 318 mm When the front cover is closed Machine Weight DocuPrint CM215 f CM215 fw 15 0 kg DocuPrint CM215 b 14 3 kg IMPORTANT The weight of paper is not included The weight of the toner cartridges are included Space Requirement DocuPrint CM215 f CM215 fw Width 879 Depth 936 ...

Page 37: ...ver Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 R2 Microsoft Windows 7 x64 Microsoft Windows 8 x64 Microsoft Windows Server 2012 Mac OS X 10 4 10 5 ...

Page 38: ...onochrome 8 bit Color 24 bit Scanning Speed DocuPrint CM215 f CM215 fw only Monochrome 10 sheets minute Color 2 sheets minute IMPORTANT The scanning speed varies depending on documents Connectivity DocuPrint CM215 f Standard Ethernet 100BASE TX 10BASE T USB 1 1 2 0 DocuPrint CM215 fw Standard Ethernet 100BASE TX 10BASE T USB 1 1 2 0 IEEE802 11b g DocuPrint CM215 b Standard USB 1 1 2 0 ...

Page 39: ...sta x64 Microsoft Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Server 2008 R2 Microsoft Windows 7 x64 Microsoft Windows 8 x64 Microsoft Windows Server 2012 Mac OS X 10 4 10 5 10 6 10 7 10 8 IMPORTANT For information about the latest supported OS refer to the Fuji Xerox Web site File Format TIFF JPEG PDF v 1 6 Scan to e mail DocuPrint CM215 f CM215 fw only Protocol TC...

Page 40: ...image information and does not include the controlling time for the communication Note that the actual transmission time depends on the content of documents the machine that the recipient uses and the status of the communication line Transmission Mode ITU T Super G3 G3 ECM G3 Scanning Resolution Standard 203 98 dpi 8 3 85 dots mm Fine 203 196 dpi 8 7 7 dots mm Super Fine 203 392 dpi 8 15 4 dots mm...

Page 41: ...e Lines Same as the Fax Function Operating System Microsoft Windows XP Microsoft Windows Vista Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows XP x64 Microsoft Windows Vista x64 Microsoft Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Server 2008 R2 Microsoft Windows 7 x64 Microsoft Windows 8 x64 Mic...

Page 42: ...42 Specifications ...

Page 43: ...sic Operation This chapter includes Main Components on page 44 Turning On the Printer on page 51 Setting Initial Settings on the Operator Panel on page 52 Printing a Panel Settings Page on page 53 Power Saver Mode on page 54 ...

Page 44: ...anel on page 48 Front View DocuPrint CM215 f CM215 fw 1 Output Tray Extension 2 Center Output Tray 3 Operator Panel 4 Automatic Document Feeder ADF 5 Document Feeder Tray 6 Document Output Tray 7 Toner Access Cover 8 Print Head Cleaning Rod 9 Power Switch 10 Front Cover 11 Paper Width Guides 12 Slide Bar 13 Length Guide 14 Multipurpose Feeder MPF 15 USB Drive 16 Priority Sheet Inserter PSI 3 4 5 7...

Page 45: ...Operator Panel 4 Document Cover 5 Toner Access Cover 6 Document Glass 7 Print Head Cleaning Rod 8 Power Switch 9 Front Cover 10 Paper Width Guides 11 Slide Bar 12 Length Guide 13 Multipurpose Feeder MPF 14 USB Drive 15 Priority Sheet Inserter PSI 3 4 5 6 10 15 14 13 12 11 10 9 8 1 2 7 ...

Page 46: ...5 Phone Connector 6 Rear Cover Handle 7 Power Connector 8 Rear Cover 9 Transfer Roller 10 Paper Chute 11 Paper Feed Roller 12 Transfer Drum 13 Levers 1 USB Port 2 Rear Cover Handle 3 Power Connector 4 Rear Cover 5 Transfer Roller 6 Paper Chute 7 Paper Feed Roller 8 Transfer Drum 9 Levers 13 12 11 10 9 8 7 1 2 3 4 5 6 9 8 7 6 5 4 3 1 2 ...

Page 47: ...Basic Operation 47 Automatic Document Feeder ADF DocuPrint CM215 f CM215 fw Only 1 ADF Cover 2 Document Guides 3 ADF Glass 4 Document Glass 5 Document Feeder Tray 6 Document Cover 1 2 3 5 4 6 ...

Page 48: ... the top level of the System menu 8 Numeric keypad DocuPrint CM215 f CM215 fw Enters characters and numbers DocuPrint CM215 b Enters numbers 9 Redial Pause button Re dials a telephone number Inserts a pause during dialing 10 Speed Dial button Calls up a stored telephone number 11 CA Clear All button Resets the current setting and returns to the top level of each service menu 12 Energy Saver button...

Page 49: ... LCD Panel Displays various settings instructions and error messages 23 Print button LED Moves to the top level of the Print menu 24 Fax button LED Moves to the top level of the Fax menu 25 Color Mode button Switches the color mode 26 B W Color LED Lights up to indicate which color mode is selected 27 WPS button Starts Wi Fi Protected Setup Push Button Configuration 28 Wi Fi LED Lights up when wir...

Page 50: ...Error 016 920 System Setup Fail WPS Connection failure Security setting of the wireless LAN access point or router is WEP which is unsupported on WPS Wireless Error 016 921 System Setup Fail You can enable disable the Wi Fi settings For more information see Wi Fi DocuPrint CM215 fw Only on page 305 Wi Fi LED Wi Fi settings Printer Status Error Message ...

Page 51: ...the power cord to the power connector on the rear of your printer see Rear View on page 46 2 Connect the other end of the cord to the power source 3 Turn on the printer NOTE When you turn on the printer for the first time follow the on screen instructions on the LCD panel to configure the initial settings of your printer See also Setting Initial Settings on the Operator Panel on page 52 ...

Page 52: ...e operator panel see Understanding the Printer Menus on page 296 For the DocuPrint CM215 f CM215 fw 1 Select the language you want to use on the operator panel and then press the button 2 Press the button to start setting the region 3 Select your region and then press the button 4 Select the appropriate time zone and then press the button 5 Specify the current date and then press the button 6 Spec...

Page 53: ...ses Microsoft Windows 7 as an example NOTE The reports and lists are all printed in English 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Nam...

Page 54: ...s of five minutes Low Power mode and six minutes Sleep mode are changeable within the range of 5 to 30 minutes Low Power mode and 1 to 6 minutes Sleep mode The printer returns to the ready to print state in about 25 seconds when re activated Exiting the Power Saver Mode The printer automatically exits the Power Saver mode when it receives a job from a computer To manually exit the Low Power mode p...

Page 55: ...This chapter includes Print and Scan Drivers on page 56 CentreWare Internet Services DocuPrint CM215 f CM215 fw Only on page 57 Printer Setting Utility Windows Only on page 58 SimpleMonitor Windows Only on page 59 Launcher Windows Only on page 60 Address Book Editor DocuPrint CM215 f CM215 fw Only on page 62 Express Scan Manager on page 63 DocuWorks Windows Only DocuPrint CM215 f CM215 fw Only on ...

Page 56: ...The scan driver enables you to scan images directly to your personal computer and place scanned images directly into an application via USB or the network The network feature is available only on the DocuPrint CM215 f CM215 fw The scan driver is installed with your print driver It is available for Microsoft Windows and Mac OS X See also Configuring Printer and Installing Software on Windows on pag...

Page 57: ... will not be able to save or apply any changes to the current configuration and settings For details on the menu items of the CentreWare Internet Services refer to the Help on the CentreWare Internet Services Creating an Administrative Password 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key 3 Click the Properties tab 4 In the left na...

Page 58: ...ou can also diagnose the system settings by using the Printer Setting Utility The Printer Setting Utility consists of the Printer Settings Report Printer Maintenance and Diagnosis tabs NOTE The Password dialog box appears the first time you try to change settings on the Printer Setting Utility when Panel Lock is set on the printer In this case enter the password you specified and click OK to apply...

Page 59: ... the Printer Selection window The Printer Status window appears The Printer Status window alerts you when there is a warning or when an error occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches automatically when an error occurs You can specify the conditions for starting the Printer Status window in Printer Status Window Properties To c...

Page 60: ... Asia Pacific your printer Launcher The Launcher Btype window appears The Address Book Editor is available only on the DocuPrint CM215 f CM215 fw 2 The Launcher Btype window provides several buttons Status Window Printer Setting Utility Troubleshooting Address Book Editor and Express Scan Manager The Address Book Editor is available only on the DocuPrint CM215 f CM215 fw To exit click the X button...

Page 61: ...s by yourself Address Book Editor DocuPrint CM215 f CM215 fw only Opens the Address Book Editor which allows you to add and edit Address Book entries See also Address Book Editor DocuPrint CM215 f CM215 fw Only on page 62 Express Scan Manager Opens the Express Scan Manager See also Express Scan Manager on page 63 ...

Page 62: ...The Address Book Editor provides a convenient interface for modifying the printer s Address Book entries With it you can add Fax entries E Mail entries Server entries When you start the software the Address Book Editor reads the printer s Address Book You can add edit and delete entries After making changes you can then save the updated Address Book to the printer or to your computer ...

Page 63: ...xpress Scan Manager automatically manages the scan jobs Before scanning to your computer start the Express Scan Manager and configure the output destination of the scanned image files Select Open the image file check box to display scanned files saved in the specified destination after scanning NOTE When you separately install the Express Scan Manager from the Software Pack CD ROM you also need to...

Page 64: ...the DocuWorks run the appropriate EXE file in the DocuWorks document handling software Windows supports the DocuWorks and the DocuWorks Viewer Light The DocuWorks is available only for Windows NOTE For more information on the DocuWorks refer to the readme file on the DocuWorks document handling software ...

Page 65: ... Overview of Printer Connection and Software Installation on page 66 Connecting Your Printer on page 69 Setting the IP Address for IPv4 Mode DocuPrint CM215 f CM215 fw Only on page 80 Configuring Printer and Installing Software on Windows on page 86 Configuring Printer and Installing Software on Mac OS X on page 107 ...

Page 66: ...OM is not available you can download the latest driver from our Web Site http www fujixeroxprinters com USB Connection For Windows 1 Connect the printer and the computer with the USB cable Refer to USB Connection on page 71 2 Install the driver software on the computer from the Software Pack CD ROM Refer to Using Installer to Set Up Connection and Install Software on page 88 For Mac OS X 1 Connect...

Page 67: ... Install the driver software on the computer from the Software Pack CD ROM Refer to Configuring Printer and Installing Software on Windows on page 86 For Mac OS X 1 Connect the printer to a wired network Refer to Ethernet Connection DocuPrint CM215 f CM215 fw Only on page 72 2 Set the printer s IP address If DHCP is available on your network refer to Dynamic Methods of Setting the Printer s IP Add...

Page 68: ...ng the operator panel Refer to Assigning an IP Address Manually on page 82 3 Install the driver software on the computer from the Software Pack CD ROM Refer to Configuring Printer and Installing Software on Windows on page 86 For Mac OS X 1 Connect the printer to a wireless network Refer to Wireless Connection DocuPrint CM215 fw Only on page 73 2 Set the printer s IP address If DHCP is available o...

Page 69: ...15 f CM215 fw only 10 Base T 100 Base TX compatible USB USB2 0 compatible Wireless DocuPrint CM215 fw only IEEE 802 11b 802 11g 802 11n Wall Jack Connector DocuPrint CM215 f CM215 fw only RJ11 Phone Connector DocuPrint CM215 f CM215 fw only RJ11 1 USB Port 2 Ethernet Port DocuPrint CM215 f CM215 fw only 3 Wall Jack Connector DocuPrint CM215 f CM215 fw only 4 Phone Connector DocuPrint CM215 f CM215...

Page 70: ...printer to your computer Use the Printer Setting Utility to view specify or diagnose the system settings Windows only Use the SimpleMonitor to check the printer status Windows only Ethernet When connected via Ethernet you can Instruct print jobs from a computer on the network Scan and print an image to a computer on the network Scan and print an image to an FTP server Scan to email Use CentreWare ...

Page 71: ...ble into a USB port of the computer NOTE Do not connect the printer USB cable to the USB slot available on the keyboard Connection Type Available Feature USB You can Instruct print jobs from a computer Scan and print an image into an application Scan and print an image to a folder on the computer Use the Express Scan Manager to handle scan jobs sent from the printer to your computer Use the Printe...

Page 72: ...inter is turned off and all cables have been disconnected 2 Connect an end of Ethernet cable into the Ethernet port at the rear of the printer and the other end to an Ethernet port of a router or hub NOTE Connect the Ethernet cable only if you need to setup a wired connection Connecting the Ethernet cable stops some features or functions for Wireless network Ethernet port ...

Page 73: ... on the wireless LAN access point Registrar or router before starting the printer setup For information on the access point or router settings refer to the manual supplied with the product The specifications of wireless setting function are described below Item Specification Connectivity Wireless Connectivity Standard IEEE 802 11b 802 11g 802 11n compliant Bandwidth 2 4 GHz Data Transfer Rate IEEE...

Page 74: ...l SSID Setup on page 78 1 WPS PBC Wi Fi Protected Setup Push Button Configuration is a method to authenticate and register devices required for wireless configuration by starting WPS PBC on the printer with the WPS button or operator panel menu and then pressing the button provided on the wireless LAN access point Registrar or router This setting is available only when the access point supports WP...

Page 75: ...The Wi Fi LED lights up or blinks to indicate the printer s wireless connection status For more information see Status of Wi Fi LED DocuPrint CM215 fw Only on page 49 If a problem occurs or error messages are displayed on the LCD panel see Wireless Problems DocuPrint CM215 fw Only on page 396 1 Press and hold the WPS button on the printer for two seconds Confirm that the Wi Fi LED starts to blink ...

Page 76: ...art the WPS PBC on the wireless LAN access point Registrar or router within two minutes When the WPS operation is successful and the printer is rebooted wireless LAN connection setting is completed WPS PIN The PIN code of WPS PIN can only be configured from the operator panel NOTE WPS PIN is available only when the wireless LAN access point Registrar or router supports WPS PIN For WPS operation on...

Page 77: ... broadcast from the access point 6 Enter the passphrase or WEP key When the encryption type of the access point selected in step 5 is WPA WPA2 or Mixed Enter the passphrase and then press the button When the encryption type of the access point selected in step 5 is WEP Enter the WEP key and then press the button NOTE A passphrase is an encryption key for WPA and WPA2 encryption which consists of 8...

Page 78: ...ixed Mode PSK WPA PSK TKIP or WPA2 PSK AES and then press the button b Enter the passphrase and then press the button NOTE A passphrase is an encryption key for WPA and WPA2 encryption which consists of 8 to 63 alphanumeric characters It may be described as a key on some access points or routers For details refer to the manual supplied with the access point or router c Proceed to step 10 To use WE...

Page 79: ...Printer Connection and Software Installation 79 11 Turn off the printer and turn it on again to apply the settings Wireless LAN connection setting is complete ...

Page 80: ...our network administrator for the appropriate TCP IP addresses and additional system settings information If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet follow the procedure for automatically setting the printer s IP address Computers and printers primarily use TCP IP protocols to communicate over an Ethernet network With TC...

Page 81: ... Using the Operator Panel 1 On the operator panel press the System button 2 Select Admin Menu and then press the button 3 Select Network and then press the button 4 Select TCP IP and then press the button 5 Select IPv4 and then press the button 6 Select Get IP Address and then press the button 7 Select DHCP AutoIP and then press the button Using the CentreWare Internet Services 1 Launch your web b...

Page 82: ...he operator panel press the System button 2 Select Admin Menu and then press the button 3 Select Network and then press the button 4 Select TCP IP and then press the button 5 Select IPv4 and then press the button 6 Select Get IP Address and then press the button 7 Select Panel and then press the button 8 Press the Back button Confirm that Get IP Address appears 9 Select IP Address and then press t...

Page 83: ... Panel on page 48 Using the Printer Setting Utility Windows Only The following procedure uses Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The Select Printer window appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer ...

Page 84: ...browser If the IP address is set up correctly the CentreWare Internet Services displays in your browser Verifying the IP Settings You can confirm the settings by printing the System Settings page or using the ping command Printing the System Settings Page 1 Print the System Settings page See also Printing and Checking the System Settings Page on page 85 2 Look under the IPv4 heading on the Network...

Page 85: ...ically see Assigning an IP Address Manually on page 82 Using the Printer Setting Utility Windows Only The following procedure uses Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The Select Printer window appears in this step when multiple print drivers are installed on your computer In this case c...

Page 86: ...fore installing the print driver on your computer check the IP address of your printer and change the firewall settings This section includes Checking the IP Address for Your Printer on page 86 Changing the Firewall Settings Before Installing Your Printer on page 87 Checking the IP Address for Your Printer 1 Press the System button 2 Select Report list and then press the button 3 Select System Set...

Page 87: ...r for more information The following procedure uses Windows 7 as an example 1 Insert the Software Pack CD ROM into your computer 2 Click Start Control Panel 3 Click System and Security 4 Click Allow a program through Windows Firewall 5 Click Change settings 6 Click Allow another program 7 Click Browse 8 Enter D setup exe In case your optical disk drive is D in the File name text box and then click...

Page 88: ... 8 and Windows Server 2012 click on the message displayed on the upper right corner of the screen and then select Run setup exe If the CD does not automatically launch perform the following steps a For Windows XP Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 click Start start for Windows XP Run For Windows Vista and Windows 7 click Start All Programs Accessories Run For Window...

Page 89: ...he wireless connection go to Configuring Wireless Connection Settings DocuPrint CM215 fw Only on page 90 For the USB connection go to Configuring USB Connection Settings on page 90 For the Ethernet connection go to Configuring Ethernet Connection Settings DocuPrint CM215 f CM215 fw Only on page 91 ...

Page 90: ...r and software If the target printer is not found you can select from three options such as clicking Connect to search the target printer again clicking Search after disabling firewall in your computer or clicking Start Over to go back to the top screen 5 Click Finish to exit the wizard when the Ready to Print screen appears If necessary click Print Test Page to print a test page Configuring USB C...

Page 91: ...ed to the printer and the router And also confirm the printer IP address is properly appointed 4 Confirm IP Mode and Type and then click Next If the target printer is not found you can select from three options such as clicking Connect to search the target printer again clicking Search after disabling firewall in your computer or clicking Start Over to go back to the top screen 5 Check and configu...

Page 92: ...nd Install Software on page 88 the following procedure is not necessary 1 Click the Install Printer Driver and Software button 2 If you agree to the terms of the License Agreement choose I accept the terms of the license agreement and then click Next 3 Choose an installation type and then click Next For the printer connected to your computer Using the USB cable select Personal Installation For the...

Page 93: ...add the roles of print services to the Windows Server 2008 Windows Server 2008 R2 or Windows Server 2012 client For Windows Server 2008 1 Click Start Administrative Tools Server Manager 2 From the Action menu select Add Roles 3 Select the Print Services check box on the Server Roles window in the Add Roles Wizard and then click Next 4 Click Next 5 Select the Print Server check box and then click N...

Page 94: ...ith your printer see Using Installer to Set Up Connection and Install Software on page 88 Installing a Print Driver Using the Add Printer Wizard 1 For Windows 7 and Windows Server 2008 R2 click Start Devices and Printers For Windows Vista click Start Control Panel Hardware and Sound Printers For Windows Server 2008 click Start Control Panel Printer For Windows 8 on the Desktop screen place the mou...

Page 95: ...e from Device type 4 Enter the printer s IP address in the Hostname or IP address text box and click Next Before installing the driver using the Add Printer wizard on Windows Server 2008 R2 or Windows 7 add the print driver to your computer 5 If prompted install the print driver on your computer If you are prompted for an administrator password or confirmation type the password or provide confirma...

Page 96: ...n Windows Server 2003 and Windows Server 2003 x64 Edition 1 Click Start start for Windows XP Printers and Faxes 2 Right click this printer icon and select Properties 3 From the Sharing tab select the Share this printer check box and then enter a name in the Share name text box 4 Click Additional Drivers and select the operating systems of all network clients using this printer 5 Click OK If the fi...

Page 97: ...t the Share this printer check box and then enter a name in the Share name text box 4 Click Additional Drivers and select the operating systems of all network clients using this printer 5 Click OK 6 Click Apply and then click OK For Windows 8 Windows 8 64 bit Edition and Windows Server 2012 1 On the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse d...

Page 98: ...ver For Windows XP Windows XP 64 bit Edition Windows Server 2003 and Windows Server 2003 x64 Edition 1 On the Windows desktop of the client computer double click My Network Places 2 Locate the host name of the server computer and then double click the host name 3 Right click the shared printer name and then click Connect Wait for the driver information to be copied from the server computer to the ...

Page 99: ...nd select Properties d On the General tab click Print Test Page When a test page is printed successfully installation is complete For Windows Server 2008 and Windows Server 2008 64 bit Edition 1 Click Start Network 2 Locate the host name of the server computer and then double click the host name 3 Right click the shared printer name and then click Connect 4 Click Install driver 5 Wait until the dr...

Page 100: ...k Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Devices and Printers folder The time taken for these activities varies based on network traffic 6 Print a test page to verify installation a Click Start Devices and Printers b Right click the printer you just created and select Printer properties c On the General tab ...

Page 101: ...nstall driver 6 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Devices and Printers folder The time taken for these activities varies based on network traffic 7 Print a test page to verify installation a On the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Sett...

Page 102: ...Click Next 4 Select A network printer or a printer attached to another computer and then click Next 5 Click Browse for a printer and then click Next 6 Select the printer and then click Next If the printer is not listed click Back and enter in the path of the printer in the text box The server host name is the name of the server computer that identifies it to the network The shared printer name is ...

Page 103: ...printer in the text box and then click Next The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no system driver is available specify the location where the driver is available 4 Perform the following as ...

Page 104: ...o the printer in the text box and then click Next For example server host name shared printer name The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no system driver is available specify the location wh...

Page 105: ...box and then click Next The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no system driver is available you need to specify the path to the available drivers 4 Perform the following as required and then...

Page 106: ...y name b Enter the path to the printer in the text box and then click Next The server host name is the name that identifies the server computer on the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no print drivers are available you will need to provide a path to your print driver...

Page 107: ...n screen 5 Select a language for the Software License Agreement 6 After reading the Software License Agreement click Continue 7 If you agree to the terms of the Software License Agreement click Agree to continue the installation process NOTE When the screen to select the installation destination appears select an installation location and click Continue 8 Click Install to perform the standard inst...

Page 108: ...cuPrint CM215 f CM215 fw Only 1 Turn on the printer 2 Make sure that your computer is connected to the network If you use wired connection make sure that the Ethernet cable is connected between the printer and the network If you use wireless connection make sure that wireless connection is configured properly on your computer and printer 3 Display System Preferences and then click Print Scan 4 Cli...

Page 109: ... address of the printer in the Address area 7 Select the model of your printer for Print Using Use for Mac OS X 10 8 NOTE When the printing is set up using IP printing the queue name is displayed as blank You do not need to specify it 8 Click Add Adding a Printer on Mac OS X 10 5 8 10 6 When Using a USB connection 1 Turn on the printer 2 Connect the printer and your computer with the USB cable 3 D...

Page 110: ...int Using are automatically entered 6 Click Add When Using IP Printing DocuPrint CM215 f CM215 fw Only 1 Turn on the printer 2 Make sure that your computer is connected to the network If you use wired connection make sure that the Ethernet cable is connected between the printer and the network If you use wireless connection make sure that wireless connection is configured properly on your computer...

Page 111: ...ter Name list Name Location and Print Using are automatically entered 8 Click Add When Using Bonjour DocuPrint CM215 f CM215 fw Only 1 Turn on the printer 2 Make sure that your computer is connected to the network If you use wired connection make sure that the Ethernet cable is connected between the printer and the network If you use wireless connection make sure that wireless connection is config...

Page 112: ...eless connection is configured properly on your computer and printer 3 Start Printer Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click IP Printer in the Printer Browser dialog box 6 Select Line Printer Daemon LPD for Protocol 7 Enter the IP address of the printer in the Address area 8 Select FX for Print Using and then select the mode...

Page 113: ... Basics 113 5 Printing Basics This chapter includes About Print Media on page 114 Supported Print Media on page 119 Loading Print Media on page 121 Setting Paper Sizes and Types on page 142 Printing on page 143 ...

Page 114: ...our Printer on page 117 Print Media Storage Guidelines on page 118 Using paper that is not appropriate for the printer can cause paper jams image quality problems or printer failure To achieve the best performance from your printer we recommend you to use only the paper described in this section When using paper other than that recommended contact the Fuji Xerox local representative office or an a...

Page 115: ...ling and embossing may occur when printing envelopes Do not overload the tray Do not load print media above the fill line on the inside of the paper width guides Adjust the paper width guides to fit the paper size If excessive jams occur use paper or other media from a new package See also Loading Print Media in the Multipurpose Feeder MPF on page 123 Loading Print Media in the Priority Sheet Inse...

Page 116: ... of the document enters the printer first Place only loose sheets of paper in the ADF Adjust the document guides so that they fit against the documents Insert paper in the document feeder tray only when the ink on the paper is completely dry Do not load documents above the MAX fill line You can load up to 15 sheets of 64 gsm documents NOTE You cannot load the following documents in the ADF Be sure...

Page 117: ...ur printer Unacceptable media includes Rough or porous media Plastic media Paper that has been folded or wrinkled Paper with staples Envelopes with windows or metal clasps Padded envelopes Non laser glossy or coated paper Perforated media WARNING Do not use conductive paper such as origami paper carbonic paper or conductively coated paper When paper jam occurs it may cause short circuit and eventu...

Page 118: ...t temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where print media is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packagi...

Page 119: ...akdown and damage to your printer To use the features of this printer effectively use the suggested print media that is recommended here IMPORTANT The toner may come off the print media if it gets wet by water rain steam and so on For details contact the Fuji Xerox local representative office or an authorised dealer ...

Page 120: ...t driver may lead to paper jams To make sure that printing is correctly done select the correct paper size and paper type Paper Size A4 SEF 210 297 mm B5 SEF 182 257 mm A5 SEF 148 210 mm Letter SEF 8 5 11 inches Legal SEF 8 5 14 inches Folio SEF 8 5 13 inches Executive SEF 7 25 10 5 inches C5 SEF 162 229 mm Monarch SEF 3 875 7 5 inches Monarch LEF 7 5 3 875 inches Com 10 SEF 4 125 9 5 inches DL SE...

Page 121: ...tion is usually on the print media package NOTE After loading paper in the feeder specify the same paper type on the operator panel This section includes Capacity on page 122 Print Media Dimensions on page 123 Loading Print Media in the Multipurpose Feeder MPF on page 123 Loading Print Media in the Priority Sheet Inserter PSI on page 131 Manual Duplex Printing on page 136 Using the Output Tray Ext...

Page 122: ...ty The MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper One sheet of coated paper Five envelopes 16 2 mm 0 64 inches of labels The PSI can hold 10 sheets of standard paper or one sheet of other paper ...

Page 123: ... 6 mm 5 00 14 00 inches Loading Print Media in the Multipurpose Feeder MPF NOTE To avoid paper jams do not remove the priority sheet inserter PSI while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover NOTE When you use the MPF for the first time open the front cover by pulling out the instruction sheet ...

Page 124: ...hen you use the MPF for the first time remove the instruction sheet attached to the PSI with adhesive tape Read the instruction sheet before you use the PSI 3 Pull the slide bar forward until it stops 4 Pull the length guide forward until it stops ...

Page 125: ... their maximum width 6 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 7 Load print media on the MPF with the top edge first and with the recommended print side facing up ...

Page 126: ...e edges of the stack of print media 9 Slide the length guide towards the printer until it touches the print media NOTE Depending on the size of print media first slide the slide bar backward until it stops and then pinch the length guide and slide it backward until it touches print media ...

Page 127: ...dia is not plain paper If a user specified print media is loaded in the MPF you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the Help provided for the print driver NOTE For standard size paper adjust the length guide and paper width guides first and then set paper ...

Page 128: ... Com 10 DL or Monarch Load envelopes with the side to be printed on facing up the flap side facing down and the flap turned to the right To prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you NOTE When you load the envelopes in the long edge feed LEF orientation be sure to select Landscape for MPF Orientation on the ...

Page 129: ...ng you IMPORTANT Never use envelopes with windows or coated linings These lead to paper jams and can cause damage to the printer NOTE If you do not load envelopes in the MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the MPF ...

Page 130: ...some bending to the flap of the envelopes as shown in the following illustration The amount of the bending shall be 5 mm 0 20 inches or less To confirm the correct orientation of envelopes see the instruction on the Envelope Paper Setup Navigator on the print driver ...

Page 131: ...void paper jams do not remove the PSI while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Slide the PSI forward and then align the PSI to the marking on the MPF 3 Adjust the paper width guides to their maximum width ...

Page 132: ...ing up 6 Adjust the paper width guides until they rest lightly against the edges of the stack of print media 7 Select the paper type from the print driver if the loaded print media is not plain paper If a user specified print media is loaded in the PSI you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driv...

Page 133: ...the print image will be rotated 180 degrees When Loading Com 10 DL or Monarch Load the envelope with the side to be printed on facing up the flap side facing down and the flap turned to the right To prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you NOTE When you load the envelopes in the long edge feed LEF orientat...

Page 134: ...cing you IMPORTANT Never use envelopes with windows or coated linings These lead to paper jams and can cause damage to the printer NOTE If you do not load envelopes in the PSI right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the PSI ...

Page 135: ...some bending to the flap of the envelopes as shown in the following illustration The amount of the bending shall be 5 mm 0 20 inches or less To confirm the correct orientation of envelopes see the instruction on the Envelope Paper Setup Navigator on the print driver ...

Page 136: ...es Operations on Your Computer on page 137 Loading Print Media in the Multipurpose Feeder MPF on page 139 Loading Print Media in the Priority Sheet Inserter PSI on page 140 NOTE When printing on curled paper straighten the paper and then insert it into the feeder ...

Page 137: ...n click Preferences The Paper Output tab of the Printing Preferences dialog box appears 3 From Duplex select either Flip on Long Edge or Flip on Short Edge to define the way 2 sided print pages are bound 4 From Paper Size select the size of the document to be printed 5 From Paper Type select the paper type to be used 6 Click OK to close the Printing Preferences dialog box 7 Click Print in the Prin...

Page 138: ...rom Printer 3 From Paper Size select the size of the document to be printed 4 Select the Printer Features pane 5 From Feature Sets select Paper Handling 6 From Paper Type select the paper type to be used 7 From Duplex select either Flip on Long Edge or Flip on Short Edge to define the way 2 sided print pages are bound 8 Click Print in the Print dialog box to start printing ...

Page 139: ... printing 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the prints and set them as they are with the blank side facing up into the MPF and then press the button Pages are printed in the order of page 1 back of page 2 page 3 back of page 4 and then page 5 back of pag...

Page 140: ...ish printing 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the prints and set them as they are with the blank side face up into the PSI and then press the button Pages are printed in order of page 1 back of page 2 page 3 back of page 4 and then page 5 back of page 6...

Page 141: ... to prevent print media from falling from the printer after the print job is complete Before printing a long length document make sure that the output tray extension is fully extended NOTE When you pull out envelopes or small size print media from the center output tray lift up the scanner ...

Page 142: ... 3 Select MPF and then press the button 4 Select Paper Size and then press the button 5 Select the correct paper size for the print media loaded and then press the button Setting Paper Types IMPORTANT Paper type settings must match those of the actual print media loaded in the tray Otherwise print quality problems can occur 1 Press the System button 2 Select Tray Settings and then press the button...

Page 143: ...w to cancel a job This section includes Printing from the Computer on page 144 Canceling a Print Job on page 145 Selecting Printing Options on page 148 Printing on Custom Size Paper on page 153 Checking Status of Print Job on page 155 Printing a Report Page on page 156 Printer Settings on page 157 ...

Page 144: ... the print settings as needed such as the pages you want to print or the number of copies 4 To adjust print settings not available from the first screen such as Paper Size Paper Type or MPF Orientation click Preferences The Printing Preferences dialog box appears 5 Specify the print settings For more information click Help 6 Click OK to close the Printing Preferences dialog box 7 Click Print to se...

Page 145: ... the current job All the following jobs will continue to print Canceling a Print Job From the Computer Windows Canceling a Print Job From the Taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press the Delete key 4 Click Yes on ...

Page 146: ...Windows Server 2012 on the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware Devices and Printers A list of available printers appears 2 Double click the printer you selected when you sent the job A list of print jobs appears in the printer window 3 Select the job you want to cancel 4 Press t...

Page 147: ...int Fax For Mac OS X 10 7 10 8 display System Preferences and then click Print Scan 2 Select the printer from the printer list on the left 3 For Mac OS X 10 4 11 click Print Queue For Mac OS X 10 5 10 8 click Open Print Queue 4 Select the job you want to cancel 5 For Mac OS X 10 4 11 10 7 click Delete For Mac OS X 10 8 click the X button ...

Page 148: ...d Printers For Windows Vista and Windows Server 2008 click Start Control Panel Hardware and Sound Printers For Windows 8 on the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 on the Desktop screen place the mouse pointer in the upper r...

Page 149: ...rent printing options with a distinctive name and apply them to other print jobs Make selections on the Paper Output Graphics Layout or Watermarks Forms tab and then click Save under Favorites on the Paper Output tab Click Help for more information 4 Click OK to save your selections 5 Print the job See the following table for specific printing options Printing Options for Windows Driver Tab Printi...

Page 150: ...rder Poster Mixed Document Output Size Reduce Enlarge Margin Shift Margin Restore Defaults Watermarks Forms tab Watermarks New Text New Bitmap Edit Delete First Page Only Forms Off Create Register Forms Image Overlay Header Footer Options Restore Defaults Driver Tab Printing Options ...

Page 151: ...le presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets menu 4 Click Print to print the job Mac OS X Print Driver Printing Options The table shown below uses Mac OS X 10 8 TextEdit as an example Printing options for Mac OS X Item Printing Options Copies Pages Paper Size Orientation La...

Page 152: ...e Quality Brightness Image Types Screen Color Balance Printer Features Detailed Settings Image Rotation 180deg Toner Saving Mode Paper Handling Paper Type Duplex Show Paper Size Type Error Printer Specific Options Skip Blank Pages Item Printing Options ...

Page 153: ...g box This section explains the procedure using Windows 7 as an example An administrator s password only allows users with administrator rights to change the settings Users without the rights of administrator can only view the contents 1 Click Start Devices and Printers 2 Right click the printer and then select Printer properties 3 Select the Configuration tab 4 Click Custom Paper Size 5 Select th...

Page 154: ...ut Size select the custom size you defined If you have selected the custom size from Paper Size in step 4 select Same as Paper Size 8 Click OK 9 Click Print in the Print dialog box to start printing Using the Mac OS X Print Driver This section explains the procedure using Mac OS X 10 8 TextEdit as an example 1 From the File menu select Page Setup 2 Select your printer from Format For 3 From Paper ...

Page 155: ...nter Status window appears You can check the printer status and print job status For more information about the SimpleMonitor see Help The following procedure uses Windows 7 as an example 1 Click Start All Programs 2 Select Fuji Xerox 3 Select Fuji Xerox Printer Software for Asia Pacific 4 Select your printer 5 Select SimpleMonitor Btype for Asia Pacific The Printer Selection window appears 6 Clic...

Page 156: ...ess the button The System Settings page is printed Using the Printer Setting Utility Windows Only The following procedure uses Windows 7 as an example NOTE The reports and lists are all printed in English 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple prin...

Page 157: ... item and then press the button If the selection is a menu the menu is opened and the list of menu items appears If the selection is a menu item the default menu setting for the menu item is displayed with a highlight Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting 4 Select the de...

Page 158: ...installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select the desired menu item Each menu item has a list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting 4 Select the desired value an...

Page 159: ...indow to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select System Settings from the list at the left side of the page The System Settings page is displayed 4 Select the desired language from Panel L...

Page 160: ...160 Printing Basics ...

Page 161: ...per for Copying on page 162 Preparing a Document on page 163 Making Copies From the Document Glass on page 164 Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Setting Copy Options on page 167 Changing the Default Settings on page 187 ...

Page 162: ...The instructions for loading print documents are the same whether you are printing faxing or copying The fax feature is available only on the DocuPrint CM215 f CM215 fw See also Usable Print Media on page 120 Loading Print Media on page 121 ...

Page 163: ...an 148 0 210 0 mm 5 83 8 27 inch or larger than 215 9 355 6 mm 8 5 14 inch different sizes or weights together booklets pamphlets transparencies or documents having other unusual characteristics in ADF Carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper or torn paper cannot be used in ADF Do not use the documents with staples p...

Page 164: ...ocument glass 1 Open the document cover 2 Place the document facing down on the document glass and align it with the registration guide on the top left corner of the document glass 3 Close the document cover NOTE Leaving the document cover open while copying may affect the copy quality and increase the toner consumption If you are copying a page from a book or magazine lift the document cover unti...

Page 165: ... as the number of copies copy size and image quality See also Setting Copy Options on page 167 To clear the settings use the CA Clear All button 6 Press the Start button to begin copying NOTE Press the Stop button to cancel a copy job at any time while scanning a document ...

Page 166: ...5 sheets of 64 gsm documents facing up on the ADF with top edge of the documents in first Then adjust the document guides to the correct document size NOTE Be sure to adjust the document guides before copying a legal size document 2 Press the Copy button 3 Customize the copy settings such as number of copies copy size and image quality See also Setting Copy Options on page 167 To clear the setting...

Page 167: ...on is pressed or the Copy button is pressed again This section includes Number of Copies on page 168 Color on page 169 Collated on page 170 Reduce Enlarge on page 171 Document Size on page 173 Original Type on page 174 Lighter Darker on page 175 Sharpness on page 176 Auto Exposure on page 177 Color Balance R on page 178 Color Balance G on page 179 Color Balance B on page 180 Gray Balance on page 1...

Page 168: ...DocuPrint CM215 b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Enter the number of copies using the numeric keypad 4 If necessary customize the copy settings such as copy size and image quality See also...

Page 169: ... b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Press the Color Mode button to select the desired color mode 4 If necessary customize the copy settings such as the number of copies copy size and image q...

Page 170: ...and close the document cover For the DocuPrint CM215 b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Collated and then press the button 4 Select the desired setting and then press the button NOTE ...

Page 171: ...acing up into the ADF or place a single document facing down on the document glass and close the document cover For the DocuPrint CM215 b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Reduce Enlar...

Page 172: ...f the print media For details refer to Loading Print Media in the Multipurpose Feeder MPF on page 123 or Loading Print Media in the Priority Sheet Inserter PSI on page 131 For print media that can be loaded refer to Usable Print Media on page 120 5 If necessary customize the copy settings such as the number of copies and image quality See also Setting Copy Options on page 167 6 Press the Start but...

Page 173: ...cuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Document Size and then press the button 4 Select the desired settings and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as number of copies copy size and image quality See also Setting Copy Options on page ...

Page 174: ...DF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Original Type and then press the button 4 Select the desired settings and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies and copy size See also Setting Copy Options on page 167 6...

Page 175: ...ly on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Lighter Darker and then press the button 4 Select the desired settings and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies copy size and image quality See also Setting Copy Options on page 167 6 Press the Start ...

Page 176: ...the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Sharpness and then press the button 4 Select the desired settings and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies copy size and image quality See also Setting Copy Option...

Page 177: ... b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Auto Exposure and then press the button 4 Select On and then press the button 5 If necessary customize the copy settings such as the number of copi...

Page 178: ...l of red within the range of 2 to 2 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select Color Balance R and then press the button 5 Select the desired value and then press the button ...

Page 179: ... of green within the range of 2 to 2 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select Color Balance G and then press the button 5 Select the desired value and then press the button ...

Page 180: ...l of blue within the range of 2 to 2 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select Color Balance B and then press the button 5 Select the desired value and then press the button ...

Page 181: ... NOTE This option is effective only for black and white copying 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select Gray Balance and then press the button 5 Select the desired value and then press the button ...

Page 182: ... document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select N Up and then press the button Auto Automatically reduces the pages to fit in one page ID Card Copy Always prints two sides of the ID card in one page in the origin...

Page 183: ...u are using the document glass and N Up is set to Auto ID Card Copy or Manual the display prompts you for another page Select Yes or No and then press the button If you select Yes select Continue or Cancel and then press the button Off Does not perform N Up printing Auto Automatically reduces the original pages to fit onto one sheet of paper ID Card Copy Prints the original pages onto one sheet of...

Page 184: ... the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Margin Top Bottom and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies cop...

Page 185: ... the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Margin Left Right and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies cop...

Page 186: ...the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Copy button 3 Select Margin Middle and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies copy siz...

Page 187: ...ngs 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad and then press the button 6 Repeat steps 4 and 5 as needed 7 To return to the previous screen press the Back button ...

Page 188: ...188 Copying ...

Page 189: ...g to a USB Connected Computer on page 192 Using a Scanner on the Network DocuPrint CM215 f CM215 fw Only on page 199 Scanning to a USB Storage Device on page 226 Sending an E Mail With the Scanned Image DocuPrint CM215 f CM215 fw Only on page 227 Adjusting Scanning Options on page 230 ...

Page 190: ...d at a location configured by the Express Scan Manager if Scan To PC service is used on computer To scan and export the scanned data to a graphic software application such as the Adobe Photoshop using the TWAIN driver see Scanning to the TWAIN Driver on page 193 This method is supported both on the Microsoft Windows and Mac OS X operating systems but requires a USB or network connection and a grap...

Page 191: ...e the scanned data onto a USB storage device see Scanning to a USB Storage Device on page 226 To scan and send the scanned data through e mail see Sending an E Mail With the Scanned Image DocuPrint CM215 f CM215 fw Only on page 227 Scanning beyond these recommended resolutions may exceed the capabilities of the application If you require a resolution above those recommended in the table below you ...

Page 192: ...nd close the document cover For the DocuPrint CM215 b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Scan button 3 Select Scan to Application and then press the button 4 Select Scan to computer and then press the butto...

Page 193: ...B cable The following procedure to scan an image uses Microsoft Clip Organizer as an example 1 For the DocuPrint CM215 f CM215 fw firstly load the top edge of document s with facing up into the ADF or place a single document facing down on the document glass and close the document cover For the DocuPrint CM215 b place a single document facing down on the document glass and close the document cover...

Page 194: ... disabled when you select Document Feeder Tray from Scan From The windows appear on your screen may differ from this manual depends on operating system File type of scanned data vary depends on application on computer 7 Select the desired properties from the Image Quality and Image Options tabs 8 Click Scan to start scanning The scanned image file is generated ...

Page 195: ... or place a single document facing down on the document glass and close the document cover For the DocuPrint CM215 b place a single document facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Start the drawing software such as Paint for Windows NOTE When y...

Page 196: ...196 Scanning 6 Click Scan to start scanning 7 Click the Paint button Save as 8 Enter a picture name and select a file format and destination to save the picture ...

Page 197: ...connection using WSD Checking the Printer Setting To use the Scan to WSD function WSD needs to be set to Enable See Protocol on page 304 for details Setting Up the Computer NOTE For Windows 8 a computer automatically connects the printer using WSD There is no need to install the printer manually For Windows 7 1 Click Start Computer Network 2 Right click the printer icon and then click Install The ...

Page 198: ...close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Press the Scan button 3 Select Scan to WSD and then press the button 4 Ensue that Scan to is highlighted and then press the button 5 Select a desired computer you want to send the scan job and then press the button 6 Select a desired scan even...

Page 199: ...a the FTP or SMB protocol You can select the kind of the server and specify a destination to store the scanned document with the CentreWare Internet Services or Address Book Editor The following items are required to use the Scan to Server Computer feature Using SMB To transfer data via SMB your computer must run on one of the following operating systems that includes folder sharing For Mac OS X a...

Page 200: ...nternet Information Services 6 0 Windows 8 and Windows Server 2012 FTP service of Microsoft Internet Information Services 8 0 Mac OS X FTP service of Mac OS X 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 10 4 11 10 5 10 6 10 7 10 8 For information on how to configure the FTP service contact your system administrator Follow the procedure below to use the Scan to Server Computer feature Confirming a Login na...

Page 201: ...count with the following procedure For Windows XP 1 Click start Control Panel User Accounts 2 Click Change an account 3 Select your account 4 Click Create a password and add in a password for your user login account For Windows Server 2003 1 Click Start Administrative Tools Computer Management 2 Click Local Users and Groups 3 Double click Users 4 Right click your account and then select Set Passwo...

Page 202: ...count in PC settings 5 On the right window pane click Create a password under Sign in options and add in a password for your user login account For Windows Server 2008 and Windows Server 2008 R2 1 Click Start Control Panel 2 Click User Accounts 3 Click User Accounts 4 Click Create a password for your account and add in a password for your user login account For Windows Server 2012 1 On the Start s...

Page 203: ...in New Password New password for Mac OS X 10 6 5 Re enter the password in Verify 6 Click Change Password After you confirmed a login user name and password go to Specifying a Destination to Store the Document on page 204 When Using FTP The Scan to Computer Server feature requires a user name and a password For your user name and password contact your system administrator ...

Page 204: ...Home Edition 1 Create a folder in the desired directory on your computer Example of folder name MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then select Share this folder on the network 4 Enter a shared name in the Share name box NOTE Write down this shared name because you will use this name in the next setting procedure ...

Page 205: ...d then click OK 5 Select Allow network users to change my files 6 Click Apply and then click OK NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 219 ...

Page 206: ...of folder name MyShare and double click the folder 2 Select Folder Options from Tools 3 Click View tab and then deselect the Use simple file sharing Recommended check box 4 Click OK and then close the window 5 Right click the folder and then select Properties 6 Select the Sharing tab and then select Share this folder ...

Page 207: ...ting procedure 8 Click Permissions to create a write permission for this folder 9 Click Add 10 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login name MySelf NOTE Do not use Everyone as the user login name 11 Click OK ...

Page 208: ... this folder 13 Click OK 14 Click Apply and then click OK NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 219 ...

Page 209: ...r 4 Enter a shared name in the Share name box NOTE Note down the shared name as you need to use this name in the next setting procedure 5 Click Permissions to give write permission for this folder 6 Click Add 7 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login name MySelf NOTE ...

Page 210: ...lick OK 11 Configure other settings as necessary and then click Apply and click OK NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 219 ...

Page 211: ...e MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then select Advanced Sharing For Windows Vista when User Account Control window appears click Continue 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Note down the shared name as you need to use this name in the next setting procedure ...

Page 212: ... the object names to select box and click Check Names to confirm Example of user login name MySelf NOTE Do not use Everyone as the user login name 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the document to this folder 11 Click OK 12 Click OK to exit the Advanced Sharing window ...

Page 213: ...olders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 219 ...

Page 214: ... folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Write down this shared name because you will use this name in the next setting 6 Click Permissions to create a write permission for this folder 7 Click Add ...

Page 215: ... Names to confirm Example of user login name MySelf 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the document into this folder NOTE Do not use Everyone as the user login name 11 Click OK 12 Click OK to exit the Advanced Sharing dialog box 13 Click Close ...

Page 216: ... folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Write down this shared name because you will use this name in the next setting procedure 6 Click Permissions to create a write permission for this folder 7 Click Add ...

Page 217: ... Names to confirm Example of user login name MySelf 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the document into this folder NOTE Do not use Everyone as the user login name 11 Click OK 12 Click OK to exit the Advanced Sharing dialog box 13 Click Close ...

Page 218: ... Select the created folder and then select Get Info from the File menu 3 Select the Shared Folder Shared folder for Mac OS X 10 6 check box 4 Open Sharing Permissions 5 Click the plus sign 6 Specify an account you want to share and then click Select 7 Set the Privilege of the account to Read Write 8 Repeat steps 5 to 7 as needed and then close the window 9 Open System Preferences and then click Sh...

Page 219: ...ch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings on page 84 3 Click the Address Book tab If user name and password are required enter the correct user name and password NOTE The default User ID and password are 11111 an...

Page 220: ...ll in the fields enter the information as follows 1 Name Displayed on Printer Enter a friendly name that you want it to appear on the Address Book 2 Network Type Select Server FTP if you use a FTP server Select Computer SMB if you store the document in a shared folder of your computer 1 2 3 4 5 6 7 8 9 ...

Page 221: ...ave a valid password for the user login account See Confirming a Login name and Password on page 201 for details on how to add a password in your user login account 7 Re enter Password Re enter your password 8 Name of Shared Directory For Computer SMB only On the Windows operating system enter the share name of the folder to store the scanned document on the recipient computer On the Mac OS enter ...

Page 222: ...pears when multiple fax drivers are installed on your computer In this case click the name of the desired printer listed in Device Name The Enter Password window appears when Panel Lock Set is set to Enable In this case enter the password you specified and click OK 2 Click OK on the Retrieval Successful message window 3 Click Tool New Device Address Book Server The Server Address window appears ...

Page 223: ...through several steps When you complete the steps in the wizard the settings for Server Address are automatically configured For details click the Help button 4 Server Name IP Address Enter a server name or IP address of your computer or the FTP server that you have shared out The following are examples For Computer Server name myhost IP address 192 168 1 100 For Server Server name myhost example ...

Page 224: ...owing item Path MyPic John For Server Enter the path to store the scanned document 7 Login Name Enter the user account name that has access to the shared folder on your computer or FTP server 8 Login Password Enter the password corresponding to the above login name NOTE Empty password is not valid in the Scan to Server Computer feature Make sure that you have a valid password for the user login ac...

Page 225: ...k and then press the button 4 Select Scan to and then press the button 5 Select Computer Network or Server FTP or Search Address Book and then press the button Computer Network Stores the scanned image on the computer by using the SMB protocol Server FTP Stores the scanned image on the server by using the FTP protocol Search Address Book Select the server address registered in Address Book 6 Selec...

Page 226: ...ument facing down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint CM215 f CM215 fw Only on page 166 Making Copies From the Document Glass on page 164 2 Insert the USB storage device into the USB drive on your printer USB Memory appears 3 Select Scan to and then press the button 4 Select Save to USB Drive or a folder to save file and then press the b...

Page 227: ... Address Book The following procedure uses Windows 7 as an example 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings on page 84 3 Click the Address Book tab If user name and password are required enter the correct ...

Page 228: ...anning 5 Select any unused number and click Add The Add Personal Address page appears 6 Enter a name phone number and e mail address in the Name Phone Number and E mail Address fields 7 Click the Apply button ...

Page 229: ...t Scan to E Mail and then press the button 4 Select E Mail to and then press the button 5 Select the setting listed below and then press the button Keypad Enter the e mail address directly and then press the button Address Book Select the e mail address registered in the E mail Address Book and then press the button E Mail Group Select the e mail group registered in the E mail Groups and then pres...

Page 230: ...230 Scanning Adjusting Scanning Options This section includes Adjusting the Default Scan Settings on page 231 Changing the Scan Settings for an Individual Job on page 233 ...

Page 231: ...utton 4 Select File Format and then press the button 5 Select the type and then press the button Available types PDF factory default TIFF JPEG Setting the Color Mode You can scan an image in color or in black and white Selecting black and white significantly reduces the file size of the scanned images An image scanned in color will have a larger file size than the same image scanned in black and w...

Page 232: ...00 600dpi Produces the highest resolution and largest file size Setting the Original Size To specify the size of the original 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Scan Defaults and then press the button 4 Select Document Size and then press the button 5 Select a specific paper size to determine the area to be scanned and then press the button The ...

Page 233: ...he desired setting or enter the value using the numeric keypad and then press the button 7 Repeat steps 5 and 6 as needed 8 Press the Start button to begin the scan For the DocuPrint CM215 b 1 Press the Scan button 2 Select Scan to Computer USB and then press the button 3 Select the destination computer and then press the button 4 Select the desired menu item and then press the button 5 Select the...

Page 234: ...e Scan button 2 Select Scan to E Mail and then press the button 3 Select the e mail destination and then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad and then press the button 6 Repeat steps 4 and 5 as needed 7 Press the Start button to begin the scan ...

Page 235: ... Initial Settings on page 238 Sending a Fax on page 243 Sending a Delayed Fax on page 254 Sending a Fax from the Driver Direct Fax on page 255 Receiving a Fax on page 261 Automatic Dialing on page 271 Other Ways to Fax on page 280 Setting Sounds on page 284 Specifying the Fax Settings on page 287 Changing Setting Options on page 292 Printing a Report on page 293 ...

Page 236: ...en used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances 4 9 3 Non voice equipment This equipment is not capable under all operating conditions of correct at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances 5 6 1 3 This equipment shall n...

Page 237: ... jack connector and the other end to an active wall jack 2 To connect a telephone and or answering machine to your printer plug the telephone or answering machine line cord into the phone connector Wall jack connector To the wall jack Phone connector To an external telephone or answering machine ...

Page 238: ...al Settings This section includes Setting Your Region on page 239 Setting the Printer ID on page 240 Setting the Time and Date on page 241 Changing the Clock Mode on page 242 NOTE The following settings can be configured also using Advance Tools on Easy Install Navi ...

Page 239: ...s the button 3 Select Fax Settings and then press the button 4 Select Region and then press the button 5 Select the region where the printer is used and then press the button 6 Confirm that Restart System is displayed select Yes and then press the button The printer restarts automatically to apply the settings NOTE When you configure the region setting the information which is registered to the de...

Page 240: ...ber using the numeric keypad NOTE If you make a mistake while entering numbers press the C Clear button to delete the last digit 6 Press the button when the number on the LCD panel is correct 7 Select Fax Header Name and then press the button 8 Enter your name or company name using the numeric keypad You can enter alphanumeric characters using the numeric keypad including special symbols by pressi...

Page 241: ...s the button 5 Select Set Date and then press the button 6 Enter the correct date using the numeric keypad or select the correct date NOTE If you make a mistake while entering numbers press the button to re enter the digit 7 Press the button when the date on the LCD panel is correct 8 Select Set Time and then press the button 9 Enter the correct time using the numeric keypad or select the correct ...

Page 242: ...ur format 1 Press the System button 2 Select Admin Menu and then press the button 3 Select System Settings and then press the button 4 Select Date Time and then press the button 5 Select Time Format and then press the button 6 Select the desired format and then press the button 7 To return to the previous screen press the Back button ...

Page 243: ...ment on the ADF on page 244 Loading an Original Document on the Document Glass on page 245 Resolution on page 246 Original Type on page 247 Lighter Darker on page 248 Inserting a Pause on page 249 Sending a Fax Automatically on page 250 Sending a Fax Manually on page 251 Confirming Transmissions on page 252 Automatic Redialing on page 253 ...

Page 244: ...OTE To get the best scan quality especially for gray scale images use the document glass instead of the ADF You cannot load the following documents in the ADF Be sure to place them on the document glass 1 Place the document s facing up on the ADF with the top edge of the documents in first Then adjust the document guides to the correct document size 2 Adjust the document resolution referring to Re...

Page 245: ...4 Close the document cover NOTE Make sure that no document is in the ADF If any document is detected in the ADF it takes priority over the document on the document glass If you are faxing a page from a book or magazine lift the document cover until its hinges are caught by the stopper and then close the document cover If the book or magazine is thicker than 20 mm start faxing with the document cov...

Page 246: ...nned in the Super Fine mode transmit at the highest resolution supported by the receiving device Standard Suitable for documents with normal sized characters Fine Suitable for documents containing small characters or thin lines or documents printed using a dot matrix printer Super Fine Suitable for documents containing extremely fine detail The Super Fine mode is enabled only if the remote machine...

Page 247: ...ment type for the current fax job 1 Press the Fax button 2 Select Original Type and then press the button 3 Select the desired setting and then press the button NOTE Asterisk is the factory default setting Text Suitable for documents with text Photo Suitable for documents with photos ...

Page 248: ...r and then press the button 3 Select the desired setting and then press the button NOTE Asterisk is the factory default setting Lighter2 Makes the fax lighter than the original Works well with dark print Lighter1 Normal Works well with standard typed or printed documents Darker1 Makes the fax darker than the original Works well with light print or faint pencil markings Darker2 ...

Page 249: ...ssary to dial an access code and listen for a second dial tone A pause must be entered in order for the access code to function For example enter the access code 9 and then press the Redial Pause button before entering the telephone number appears on the LCD panel to indicate when a pause is entered ...

Page 250: ...the button Press the Speed Dial button Enter the speed dial number between 01 and 99 using the numeric keypad and then press the button NOTE Before you use the One touch button you need to register a number for any speed dial from 01 to 08 For more information on how to store the number see Storing a Number for Speed Dialing on page 273 5 Press the Start button When you are using the document glas...

Page 251: ...n press the button 5 Select On and then press the button 6 Enter the fax number by one of the following way Select Fax to and then press the button Select Keypad and then press the button Enter the fax number of the remote fax machine using the numeric keypad and then press the button Press the One touch button and then press the button Press the Address Book button select All Entries Group Dial o...

Page 252: ...he standby mode If something goes wrong while sending your fax an error message appears on the LCD panel If you receive an error message press the button to clear the message and try to send the document again You can set your printer to print a confirmation report automatically after each fax transmission See also Fax Transmit on page 312 Fax Broadcast on page 313 ...

Page 253: ...rinter will automatically redial the number every minute based on the number set in the redial settings To change the time interval between redials and the number of redial attempts see Redial Delay on page 308 and Number of Redial on page 308 NOTE The printer will not automatically redial a number that was busy when the number was manually entered ...

Page 254: ...Enter the start time using the numeric keypad or press the or button to select the start time and then press the button 7 Select Fax to and then press the button 8 Select Keypad and then press the button 9 Enter the fax number of the remote fax machine by one of the following way Select Fax to and then press the button Select Keypad and then press the button Enter the fax number of the remote fax ...

Page 255: ...iver Direct Fax You can send a fax directly from the computer running a Microsoft Windows operating system or Mac OS X by using the driver NOTE Only black and white faxes can be sent using Direct Fax This section includes For Windows on page 256 For Mac OS X on page 259 ...

Page 256: ...the OS and application you are using To use this feature you must install the fax driver See also Configuring Printer and Installing Software on Windows on page 86 1 Open the file you want to send by fax 2 Open the print window from the application and then select your fax driver 3 Click Preferences 4 Specify the fax settings For more information click Help of the driver NOTE The settings done her...

Page 257: ...n one of the following ways Enter a name and phone number directly Select a recipient from the Phone Book PC Fax Address Book saved on your computer or Address Book Device Address Book Select a recipient from a database other than the Phone Book PC Fax Address Book or Address Book Device Address Book For more information on how to specify the destination click Help to see the Help of the fax drive...

Page 258: ...258 Faxing DocuPrint CM215 f CM215 fw Only NOTE Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 8 Click Start Sending ...

Page 259: ...ee also Configuring Printer and Installing Software on Mac OS X on page 107 1 Open the file you want to send by fax 2 Open the print window from the application and then select your fax driver 3 Specify the fax settings NOTE The settings done here are only applied to a single fax job 4 Click Print The Fax Recipient window appears 5 Specify the destination for the recipient in one of the following ...

Page 260: ...260 Faxing DocuPrint CM215 f CM215 fw Only NOTE Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 6 Click OK ...

Page 261: ...iving a Fax Automatically in the FAX on page 264 Receiving a Fax Manually in the Telephone on page 265 Receiving a Fax Automatically in the Telephone Fax or Ans Machine Fax on page 266 Receiving a Fax Manually Using an External Telephone on page 267 Receiving Faxes Using the DRPD Mode on page 268 Receiving Faxes in the Memory on page 269 Polling Receive on page 270 ...

Page 262: ...ne to the phone connector on the rear of your printer When the memory is full you cannot receive a fax Delete any documents you no longer need from the memory See also Receiving a Fax Automatically in the FAX on page 264 Receiving a Fax Manually in the Telephone on page 265 Receiving a Fax Automatically in the Telephone Fax or Ans Machine Fax on page 266 Using an Answering Machine on page 282 Rece...

Page 263: ...er PSI or multipurpose feeder MPF are the same whether you are printing faxing or copying except that faxes can only be printed on Letter A4 or Legal sized paper See also Loading Print Media in the Multipurpose Feeder MPF on page 123 Loading Print Media in the Priority Sheet Inserter PSI on page 131 Setting Paper Sizes and Types on page 142 ...

Page 264: ...s preset to FAX at the factory If you receive a fax the printer automatically goes into the fax receive mode after a specified period of time and receives the fax To change the interval at which the printer goes into the fax receive mode after receiving an incoming call see Auto Rec Fax on page 306 ...

Page 265: ...ceiving a Fax Manually in the Telephone You can receive a fax by picking up the handset of the external telephone and then pressing the Start button The printer begins receiving a fax and returns to the standby mode when the reception is completed ...

Page 266: ...e specified in Auto Rec TEL FAX and then the printer automatically receives a fax In the Ans Machine Fax if the caller leaves a message the answering machine stores the message as it would normally If your printer hears a fax tone on the line it automatically starts to receive a fax NOTE If you have set Auto Rec Fax and your answering machine is turned off or no answering machine is connected to y...

Page 267: ... a call on the external telephone and hear fax tones press the two digit keys on the external telephone or set OnHook to Off and then press the Start button The printer receives the document Press the buttons slowly in sequence If you still hear the fax tone from the remote machine try pressing the two digit keys once again Remote Receive is set to Off at the factory You can change the two digit n...

Page 268: ...RPD you will need another telephone line at your location or someone available to dial your fax number from outside To set up the DRPD 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select DRPD Pattern and then press the button 5 Select the desired menu item and then press the button 6 Reboot the printer by turning the powe...

Page 269: ...vice it can receive faxes while you are making copies or printing If you receive a fax while you are copying printing or run out of paper or toner your printer stores incoming faxes in the memory Then as soon as you finish copying printing or re supply the toner cartridges the printer automatically prints the fax ...

Page 270: ...ive it 1 Press the Fax button 2 Select Polling Receive and then press the button 3 Select On and then press the button 4 Enter the fax number of the remote machine and then press the button NOTE For information on how to enter the fax number of the remote machine see Sending a Fax Automatically on page 250 5 Press the Start button ...

Page 271: ...age 272 Storing a Number for Speed Dialing on page 273 Sending a Fax Using a Speed Dial on page 274 Group Dialing on page 275 Setting Group Dial on page 276 Editing Group Dial on page 277 Sending a Fax Using Group Dialing Multi address Transmission on page 278 Printing an Address Book List on page 279 ...

Page 272: ...ialing You can store up to 99 frequently dialed numbers in speed dial locations 01 99 When the speed dial job specified in the delayed fax or redial exists you cannot change the speed dial number from the operator panel or CentreWare Internet Services ...

Page 273: ... 6 Select Name and then press the button 7 Enter the name and then press the button 8 Select Fax Number and then press the button 9 Enter the phone number you want to store using the numeric keypad and then press the button To insert a pause between numbers press the Redial Pause button appears on the LCD panel 10 Select Apply Settings and then press the button 11 Confirm that Are You Sure is disp...

Page 274: ...1 and 99 using the numeric keypad The corresponding entry s name briefly appears on the LCD panel 4 Press the button 5 Adjust the document resolution to suit your fax needs See also Resolution on page 246 Lighter Darker on page 248 6 Press the Start button 7 The document scans to the memory When you are using the document glass the display prompts you for another page Select Yes to add more docume...

Page 275: ...nt to several destinations you can create a group of these destinations You can create up to six groups This enables you to use a group dial number setting to send the same document to all the destinations in the group NOTE You cannot include one group dial number within another group dial number ...

Page 276: ...n 01 and 06 and then press the button 6 Select Name and then press the button 7 Enter the name and then press the button 8 Select Speed Dial No and then press the button 9 Select the speed dial numbers and then press the button 10 Select Apply Settings and then press the button 11 Confirm that Are You Sure is displayed select Yes and then press the button 12 To store more group dial numbers repeat...

Page 277: ...e button c Select Apply Settings and then press the button d Confirm that Are You Sure is displayed select Yes and then press the button 7 To change the group dial name a Select Name and then press the button b Enter a new name and then press the button c Select Apply Settings and then press the button d Confirm that Are You Sure is displayed select Yes and then press the button NOTE When you dele...

Page 278: ...he procedure of the desired operation For delayed transmission see Sending a Delayed Fax on page 254 You can use one or more group numbers in one operation Then continue the procedure to complete the desired operation Your printer automatically scans the document loaded in the ADF or on the document glass into the memory The printer dials each of the numbers included in the group ...

Page 279: ...check your automatic dial setting by printing an Address Book List NOTE The list is printed in English 1 Press the System button 2 Select Report List and then press the button 3 Select Address Book and then press the button A list of your speed dial and group dial entries is printed ...

Page 280: ...280 Faxing DocuPrint CM215 f CM215 fw Only Other Ways to Fax This section includes Using the Secure Receiving Mode on page 281 Using an Answering Machine on page 282 Using a Computer Modem on page 283 ...

Page 281: ...cure Receive Set and then press the button 7 Select Enable and then press the button NOTE The factory default password is 0000 8 To return to the standby mode press the System button When a fax is received in the secure receiving mode your printer stores it into memory and the Job Status screen displays Secure Receive to let you know that there is a fax stored NOTE If you change the password while...

Page 282: ...ine if fax tones are received and then starts receiving the fax If the answering device is off the printer automatically goes into the fax receive mode after the ring tone sounds for a predefined time If you answer the call and hear fax tones the printer will answer the fax call if you Set OnHook to On you can hear voice or fax tones from the remote machine and then press the Start button and hang...

Page 283: ...TAD as shown above Set your printer to Ans Machine Fax and set Auto Rec Ans FAX to specify the time for the TAD to respond Turn off the computer modem s fax receive feature Do not use the computer modem if your printer is sending or receiving a fax Follow the instructions provided with your computer modem and fax application to fax via the computer modem To the internet Computer Printer Line Telep...

Page 284: ...284 Faxing DocuPrint CM215 f CM215 fw Only Setting Sounds This section includes Speaker Volume on page 285 Ringer Volume on page 286 ...

Page 285: ...ystem button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Line Monitor and then press the button 5 Select the desired volume and then press the button 6 Reboot the printer by turning the power switch off and then on ...

Page 286: ...em button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Ring Tone Volume and then press the button 5 Select the desired volume and then press the button 6 Reboot the printer by turning the power switch off and then on ...

Page 287: ...Faxing DocuPrint CM215 f CM215 fw Only 287 Specifying the Fax Settings This section includes Changing the Fax Settings Options on page 288 Available Fax Setting Options on page 289 ...

Page 288: ... and then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad 6 Press the button to save the selection 7 If necessary repeat steps 4 to 6 8 To return to the previous screen press the Back button For details on available menu items see Available Fax Setting Options on page 289 ...

Page 289: ...interval at which the printer goes into the fax receive mode after receiving an incoming call Auto Rec TEL FAX Sets the interval at which the printer goes into the fax receive mode after the external telephone receives an incoming call Auto Rec Ans FAX Sets the interval at which the printer goes into the fax receive mode after the external answering machine receives an incoming call Line Monitor S...

Page 290: ...ial number Prefix Dial Num Sets a prefix dial number of up to five digits This number dials before any auto dial number is started It is useful for accessing the Private Automatic Branch Exchange PABX Discard Size Sets whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper Selecting Auto Reduction automatically reduces the fax page to ...

Page 291: ...button 4 Select Line Type and then press the button 5 Select PBX and then press the button 6 Press the Back button to return to the previous menu 7 Select Prefix Dial and then press the button 8 Select On and then press the button 9 Press the Back button to return to the previous menu 10 Select Prefix Dial Num and then press the button 11 Enter an up to five digit prefix number from 0 9 and 12 Pre...

Page 292: ...1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Fax Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad and then press the button 6 Repeat steps 4 and 5 as needed 7 To return to the previous screen press the Back button ...

Page 293: ...eport shows the details of a fax job This is printed when the fax transmission failed Fax Broadcast Report This report shows all the destinations of a broadcast fax and the transmission result for each destination NOTE The reports and lists are all printed in English To print a report or list 1 Press the System button 2 Select Report List and then press the button 3 Select the report or list you w...

Page 294: ...294 Faxing DocuPrint CM215 f CM215 fw Only ...

Page 295: ...eypad This chapter includes Understanding the Printer Menus on page 296 Panel Lock Function on page 338 Limiting Access to Printer Operations on page 341 Setting the Time for the Power Saver Mode on page 342 Resetting to Factory Defaults on page 343 Using the Numeric Keypad on page 344 ...

Page 296: ...on on the operator panel This section includes Report List on page 297 Meter Readings on page 298 Admin Menu on page 299 Defaults Settings on page 325 Tray Settings on page 335 Panel Language on page 337 NOTE The access to Admin Menu and Report List can be limited with a password by enabling the Panel Lock For more information see Panel Lock Function on page 338 ...

Page 297: ...ings are also printed Panel Settings Purpose To print a detailed list of all the settings on the operator panel menus Job History Purpose To print a detailed list of the jobs that have been processed This list contains the last 50 jobs Error History Purpose To print a detailed list of paper jams and fatal errors Demo Page Purpose To print a test page Protocol Monitor DocuPrint CM215 f CM215 fw Onl...

Page 298: ...ngs to check the total number of printed pages Values Meter 1 Displays the total number of color prints Meter 2 Displays the total number of monochrome prints Meter 3 Always shows 0 on your printer Meter 4 Displays the total number of color and monochrome prints Meter 1 Meter 2 ...

Page 299: ...d Dial Purpose To store up to 99 frequently dialed numbers in speed dial locations NOTE The first eight entries are assigned to the one touch buttons on the operator panel See also Storing a Number for Speed Dialing on page 273 Group Dial Purpose To create a group of fax destinations and register it under a 2 digit dial code Up to 6 group dial codes can be registered See also Setting Group Dial on...

Page 300: ...n the wireless signal strength No changes can be made on the operator panel to improve the status of the wireless connection Values NOTE This item is displayed when the Ethernet cable is disconnected and Wi Fi is set to On Auto Detects the Ethernet settings automatically 10BASE T Half Uses 10base T half duplex 10BASE T Full Uses 10base T full duplex 100BASE TX Half Uses 100base TX half duplex 100B...

Page 301: ...s are listed starting with the one in the best communication condition WEP Key Entry When you select an access point using WEP as the security method enter the WEP key For 64bit keys enter 10 hexadecimal characters For 128bit keys enter 26 hexadecimal characters PassPhrase Entry When you select an access point using WPA WPA2 or Mixed as the encryption type enter the passphrase of 8 to 63 alphanume...

Page 302: ...cify the pass phrase of alphanumeric characters from 8 to 63 WPA2 PSK AES Select to configure the wireless settings with the WPA2 PSK AES encryption PassPhrase Entry Specify the pass phrase of alphanumeric characters from 8 to 63 WEP Select to configure the wireless settings with the WEP encryption WEP Key Entry Specify the WEP key to use through the wireless network For 64bit keys enter 10 hexade...

Page 303: ...s DocuPrint CM215 fw Only Purpose To initialize wireless network settings After executing this function and rebooting the printer all wireless network settings are reset to their factory default values Values NOTE This item is displayed when the Ethernet cable is disconnected and Wi Fi is set to On Push Button Control PBC Start No Disables the security method of WPS PBC Yes Configures the wireless...

Page 304: ... Panel Enables the IP address entered on the operator panel IP Address Manually sets the IP address allocated to the printer Subnet Mask Manually sets the subnet mask Gateway Address Manually sets the gateway address LPD Disable Disables the Line Printer Daemon LPD port Enable Enables the LPD port Port 9100 Disable Disables the Port 9100 port Enable Enables the Port 9100 port WSD Disable Disables ...

Page 305: ...heir default values Values Wi Fi DocuPrint CM215 fw Only Purpose To enable the wireless connection Values NOTE This item is displayed only when the Ethernet cable is disconnected When you use the USB connection and do not use the wireless connection you need to disable Wi Fi Fax Settings DocuPrint CM215 f CM215 fw Only Use the Fax Settings menu to configure the basic fax settings NOTE Asterisk is ...

Page 306: ...f You can receive a fax by picking up the handset of the external telephone pressing the remote receive code and then pressing Start button Fax Automatically receives faxes Telephone Fax When the printer receives an incoming fax the external telephone rings for the time specified in Auto Rec TEL FAX and then the printer automatically receives a fax If an incoming call is not a fax the printer beep...

Page 307: ... the line type Values Tone Pulse Purpose To select the dialing type Values NOTE This menu is not displayed when Region is set to Australia Interval Timer Purpose To specify the interval between transmission attempts within the range of 3 to 255 seconds The default is eight seconds Off Turns off the volume of the line monitor Low Sets the volume of the line monitor Medium High Off Turns off the vol...

Page 308: ...ept faxes from in the Address Book before using Junk Fax Setup Remote Receive Purpose To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the telephone Values Remote Rcv Tone Purpose To specify the remote receive code in two digits to start Remote Receive Fax Header Purpose To print the information of sender on the header of faxes Values Off...

Page 309: ... the header of faxes Up to 30 alphanumeric characters can be entered Fax Number Purpose To set the fax number of the printer to be printed on the header of faxes Fax Cover Page Purpose To set whether to attach a cover page to faxes Values Off Does not attach a cover page to faxes On Attaches a cover page to faxes ...

Page 310: ... select to use this service For example Pattern7 is the New Zealand FaxAbility distinctive ringing pattern rings for 400ms stops for 800ms rings for 400ms and stops for 1400ms This pattern is repeated over and over again This printer only responds to Distinctive Alert cadence s DA4 in New Zealand Off Incoming faxes will not be forwarded Forward Only Incoming faxes will be forwarded to a specified ...

Page 311: ... is useful for accessing the Private Automatic Branch Exchange PABX Discard Size Purpose To set whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper Values ECM Purpose To set whether to enable the Error Correction Mode ECM To use the ECM the remote machines must also support the ECM Values Off Does not set a prefix dial number On Set...

Page 312: ...ort after every fax transmission or only when an error occurs Values Lower Sets the external telephone hook detection threshold to Lower Normal Sets the external telephone hook detection threshold to Normal Higher Sets the external telephone hook detection threshold to Higher 2 4 Kbps 4 8 Kbps 9 6 Kbps 14 4 Kbps 33 6 Kbps Auto Print Automatically prints a fax activity report after every 50 incomin...

Page 313: ... for frequent use with the minimum warm up time The printer automatically returns to the standby mode from the Power Saver mode when it receives data from the computer In the Low Power mode you can also return the printer to the standby mode by pressing any button on the operator panel In the Sleep mode you can return the printer to the standby mode by pressing the Energy Saver button Print Always...

Page 314: ...Out Purpose To specify the amount of time that the printer waits for data to arrive from the computer The print job is cancelled if it times out Values Date Time Purpose To set the date and time and regional time zone of the printer Values 45sec 1min 2min 3min 4min Off Disables the fault time out On 60sec Specifies the time taken by the printer before it cancels for jobs that stop abnormally 3 300...

Page 315: ...en the operator panel input is incorrect Middle Max Auto Clear Alert Off Does not emit a tone before the printer performs auto clear Min Emits a tone at the specified volume five seconds before the printer performs auto clear Middle Max Job Tone Off Does not emit a tone when a job is complete Min Emits a tone at the specified volume when a job is complete Middle Max Alert Tone Off Does not emit a ...

Page 316: ...e 52 Values Maintenance Use the Maintenance menu for maintenance work including initialization of the NVM non volatile memory NOTE Asterisk is the factory default setting F W Version Purpose To display the version of the controller Paper Density Purpose To adjust the paper type Values Millimeters mm Specifies the default measurement unit Inches Off Does not show the alert message when the toner is...

Page 317: ... the values you select for this item Values Adjust Fusing Unit Purpose To specify the optimum temperature settings for printing for the fusing unit To lower the temperature set negative values To increase set positive values The default settings may not give the best output on all paper types When the printed paper has curled try to lower the temperature When the toner does not fuse on the paper p...

Page 318: ...ed to a different location Values Clean Developer Purpose To rotate the developer motor and stir the toner in the toner cartridge Values Light Card 0 3 3 LW Gloss Card 0 3 3 Labels 0 3 3 Recycled 0 3 3 Envelope 0 3 3 Off Does not automatically adjust color registration On Automatically adjusts color registration Auto Adjust Yes Automatically corrects color registration No Does not correct color re...

Page 319: ...e No Does not clean the toner in the yellow toner cartridge Magenta Yes Cleans the toner in the magenta toner cartridge No Does not clean the toner in the magenta toner cartridge Cyan Yes Cleans the toner in the cyan toner cartridge No Does not clean the toner in the cyan toner cartridge Black Yes Cleans the toner in the black toner cartridge No Does not clean the toner in the black toner cartridg...

Page 320: ...inter Fuji Xerox recommends only new Fuji Xerox brand toner cartridges for your printer Fuji Xerox does not provide warranty coverage for problems caused by using consumables not supplied by Fuji Xerox Before you use toner cartridges of another manufacturer be sure to restart the printer Values User Fax Section Yes Initializes the fax number entries in the Address Book No Does not initialize the f...

Page 321: ...hen the printer no longer operates showing the error code 191 310 on the LCD panel press the Back button and the button at the same time and change the Machine Life setting to Continue Print Then you can keep using the printer Although you can keep using the printer after the end of its service life by changing the setting to Continue Print the printing quality is not guaranteed Secure Settings Us...

Page 322: ...der Service Lock only when Panel Lock Set is set to Enable Values Panel Lock Set Disable Does not restrict access to Admin Menu and Report List with a password Enable Restricts access to Admin Menu and Report List with a password Change Password 0000 9999 Sets or changes the password required to access Admin Menu and Report List Copy Off Enables the Copy service On Disables the Copy service On Pas...

Page 323: ...on source NOTE Asterisk is the factory default setting Edit From Field Purpose To enable or disable editing of the transmission source Values USB Print Off Enables the print from USB memory device On Disables the print from USB memory device On Password Enables the print from USB memory device but requires a password Change Password 0000 9999 Sets or changes the password required to use the Copy F...

Page 324: ...ngs Use the USB Settings menu to change printer settings affecting a USB port NOTE Asterisk is the factory default setting Port Status Purpose To enable or disable the USB interface Values Disable Disables the USB interface Enable Enables the USB interface ...

Page 325: ...int CM215 f CM215 fw Copy Defaults Use the Copy Defaults menus to configure a variety of copy features NOTE Asterisk is the factory default setting Color Purpose To set whether to make copies in color or in black and white Values Collated Purpose To sort the copy job Values Black White Prints in black and white mode Color Prints in color mode Uncollated Does not sort the copy job Collated Sorts th...

Page 326: ...rge the zoom ratio or press the button to reduce the zoom ratio in 1 intervals This item is available only when N Up is set to Off or Manual Document Size Purpose To specify the default document size Values 200 A5 A4 141 A5 B5 122 100 B5 A5 81 A4 A5 70 50 200 Stmt Lgl 154 Stmt Ltr 129 100 Lgl Ltr 78 Ldgr Ltr 64 50 A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Folio 8 5 13 DocuPrint CM215 f ...

Page 327: ...Suitable for documents with text Mixed Suitable for documents with both text and photos gray tones Photo Suitable for documents with photos Lighter2 Makes the copy lighter than the original Works well with dark print Lighter1 Normal Works well with standard type or printed documents Darker1 Makes the copy darker than the original Works well with light print or faint pencil markings Darker2 Sharpes...

Page 328: ...pying N Up Purpose To print two original pages to fit onto one sheet of paper Values Margin Top Bottom Purpose To specify the value of the top and bottom margins Values Margin Left Right Purpose To specify the value of the left and right margins Values Off Does not perform N Up printing Auto Automatically reduces the original pages to fit onto one sheet of paper ID Card Copy Prints the original pa...

Page 329: ...ver or on a computer Values File Format Purpose To specify the file format to save the scanned image Values Color Purpose To set the color mode Values 0mm 0 0 inch Specify the value in increments of 1 mm 0 1 inch 0 50mm 0 0 2 0 inch Computer Network Stores the scanned image on a computer using the Server Message Block SMB protocol Server FTP Stores the scanned image on a server using the FTP proto...

Page 330: ...ayscale Scans in gray scale when Black White is selected for a color mode Color Button Color Scans in color when Color is selected for a color mode Color Photo Scans in color photo when Color is selected for a color mode This is suitable for photographic images 200 200dpi 300 300dpi 400 400dpi 600 600dpi A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Folio 8 5 13 DocuPrint CM215 f CM215 fw o...

Page 331: ...es the scanned image darker than the original Works well with light print or faint pencil markings Darker2 Sharpest Makes the scanned image sharper than the original Sharper Normal Does not make the scanned image sharper or softer than the original Softer Makes the scanned image softer than the original Softest Off Does not suppress the background On Suppresses the background of the original to en...

Page 332: ... to 16384 K bytes The default is 2048 K bytes Fax Defaults DocuPrint CM215 f CM215 fw Only Use the Fax Defaults menus to configure a variety of fax features NOTE The Fax service cannot be used unless you set up a region code under Region If Region is not set up a message Set The Region Code appears on the LCD panel Asterisk is the factory default setting 0mm 0 0 inch Specify the value in increment...

Page 333: ...containing small characters or thin lines or documents printed using a dot matrix printer Super Fine Suitable for documents containing extremely fine detail The Super Fine mode is enabled only if the remote machine also supports the super fine resolution See the notes below Ultra Fine Suitable for documents containing photographic images Text Suitable for documents with text Photo Suitable for doc...

Page 334: ...into its memory and sends them at the specified time After faxing in the Delayed Start mode is complete the data in the memory is cleared Values NOTE A maximum of 19 delayed fax jobs can be stored in this printer Print from USB Defaults Layout Purpose To fit print image automatically to one sheet of paper Values 21 00 PM9 00 Specify the fax transmission start time when sending a fax at a specified...

Page 335: ...Using the Operator Panel Menus and Keypad 335 Tray Settings Use the Tray Settings menu to set the paper size and type of paper loaded in the multipurpose feeder MPF ...

Page 336: ...rch Env 3 9 7 5 Monarch Env L 7 5 3 9 DL Env 110 220mm DL Env L 220 110mm C5 Envelope 162 229mm Custom Size Portrait Y 297mm 11 7inch Specifies the length of the custom size paper 127 355mm 5 0 14 0inch Landscape X 210mm 8 3inch Specifies the width of the custom size paper 77 215mm 3 0 8 5inch Paper Type Plain Bond Light Card LW Gloss Card Labels Recycled Envelope Plain S2 Bond S2 Light Card S2 LW...

Page 337: ...ator Panel Menus and Keypad 337 Panel Language NOTE Asterisk is the factory default setting Purpose To specify the language to be used on the operator panel See also Adjusting the Language on page 158 Values English ...

Page 338: ...ers the access to Admin Menu and Report List can be limited by enabling the Panel Lock This prevents unauthorized users from changing the settings made by the administrator However you can select settings for individual print jobs using the print driver This section includes Enabling the Panel Lock on page 339 Disabling the Panel Lock on page 340 ...

Page 339: ...hen press the button NOTE The factory default panel password is 0000 NOTE Be sure to remember the password The procedure described below allows you to reset the password However for the DocuPrint CM215 f CM215 fw the settings for the Address Book would be cleared 1 Turn off the printer 2 Turn on the printer with holding the System button If you change the password while Panel Lock Set is Enable pe...

Page 340: ...o Disable For the DocuPrint CM215 b you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked 1 Press the System button 2 Select Admin Menu and then press the button 3 Enter the password and then press the button 4 Select Secure Settings and then press the button 5 Select Panel Lock and then press the button 6 Select Panel Lock Set and then press the button 7 ...

Page 341: ...B Lock 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Secure Settings and then press the button 4 Select Panel Lock and then press the button 5 Select Panel Lock Set and then press the button 6 Select Enable and then press the button 7 As necessary select Change Password and change the password using the numeric keypad Then press the button NOTE The default passwo...

Page 342: ...dmin Menu and then press the button 3 Select System Settings and then press the button 4 Select Power Saving Timer and then press the button 5 Select Low Power Timer or Sleep Timer and then press the button 6 Press the or button or enter the desired value using the numeric keypad and then press the button You can select from 5 30 minutes for Low Power Timer or 1 6 minutes for Sleep Timer 7 To retu...

Page 343: ...e the wireless network settings refer to Reset Wireless DocuPrint CM215 fw Only on page 303 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Initialize NVM and then press the button 5 Select System Section to initialize the menu parameters and then press the button For the DocuPrint CM215 f CM215 fw select User Fax Sect...

Page 344: ...or example when you enter the password you enter four digit number For the DocuPrint CM215 f CM215 fw you may also need to enter names For example when you set up your printer you enter your name or your company name When you store speed dial or group dial numbers you need to enter the corresponding names 1 2 3 4 5 6 7 8 Wi Fi WPS ...

Page 345: ... to enter the letter O press 6 Each time you press 6 the display shows a different letter in sequence m n o M N O and finally 6 To enter additional letters repeat the first step Press the button when you are finished Key Assigned numbers letters or characters 1 1 _ space 2 a b c A B C 2 3 d e f D E F 3 4 g h i G H I 4 5 j k l J K L 5 6 m n o M N O 6 7 p q r s P Q R S 7 8 t u v T U V 8 9 w x y z W ...

Page 346: ... the Operator Panel Menus and Keypad Deleting Numbers or Names If an incorrect number or name is entered press the C Clear button to delete the number or character and then enter the correct number or character ...

Page 347: ...on page 383 Copy Quality Problems on page 384 Adjusting Color Registration on page 385 Fax Problems DocuPrint CM215 f CM215 fw Only on page 390 Scanning Problems on page 392 Scan Driver Printer Utility Problems on page 395 Wireless Problems DocuPrint CM215 fw Only on page 396 Other Problem on page 397 Understanding Printer Messages on page 398 Contacting Service on page 407 Getting Help on page 40...

Page 348: ...ont of the Printer on page 355 Clearing Paper Jams From the Rear of the Printer on page 356 Clearing Paper Jams From the Center Output Tray on page 358 Jam Problems on page 361 Careful selection of appropriate print media and proper loading allow you to avoid most jams See also About Print Media on page 114 Supported Print Media on page 119 NOTE Before buying large quantities of any print media it...

Page 349: ...damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the MPF or the PSI Do not use print media that you have cut or trimmed Do not mix print media sizes weights or types in the same print media source Make sure that the recommended print side is facing up when you insert the print media Keep print...

Page 350: ...CAUTION Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Switch off the product immediately and contact your local Fuji Xerox representative 1 Center Output Tray 2 Transfer Drum 3 Levers 4 Rear Cover 5 ADF Cover DocuPrint CM215 f CM215 fw only 6 Front Cover 7 Multipurpos...

Page 351: ...e printer and disconnect the power cord from the grounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Open the ADF cover 2 Remove the jammed document by carefully pulling it in the...

Page 352: ...352 Troubleshooting 3 If you find it difficult to pull the document open the document feeder tray 4 Remove the jammed document from the document output tray 5 Close the document feeder tray ...

Page 353: ...the documents back into the ADF NOTE Make sure that you adjust the document guides before printing a Legal size document 7 If you cannot remove the jammed document from the document output tray or cannot find any jammed document there open the document cover ...

Page 354: ...354 Troubleshooting 8 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration ...

Page 355: ...yed on the LCD panel you must clear all print media from the print media path 1 Pull the PSI out 2 Remove any paper jammed from the front of the printer 3 Replace the PSI in the printer IMPORTANT Do not use excessive force on the PSI Doing so could damage or the inside of the printer 4 Press the button ...

Page 356: ...ns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow show...

Page 357: ...Troubleshooting 357 4 Lower the levers to their original position 5 Close the rear cover ...

Page 358: ...ns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow show...

Page 359: ...Troubleshooting 359 4 If no paper is found in the paper path lift and open the scanner 5 Remove any paper jammed out of the center output tray 6 Lower and close the scanner ...

Page 360: ...360 Troubleshooting 7 Lower the levers to their original position 8 Close the rear cover ...

Page 361: ...it is properly loaded in the MPF or the PSI as instructed in Loading Envelope in the Multipurpose Feeder MPF on page 128 or in Loading Envelope in the Priority Sheet Inserter PSI on page 133 If the envelope is deformed correct it or use another envelope If performing manual duplex printing make sure that the print media is not curled Fan the print media If the print media is damp turn over the pri...

Page 362: ...utlet is working For the DocuPrint CM215 fw when connected to the computer with the Wireless connection the Ethernet cable is not connected between the printer and the network If you have checked all of the above and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the problem NOTE If error messages are displayed on the LCD panel or on you...

Page 363: ...seconds and turn on the printer Self Test Message appears on the LCD panel When the test is completed the Select Function screen is displayed Menu settings changed from the operator panel have no effect Settings in the print driver or the printer utilities have precedence over the settings made on the operator panel Change the menu settings from the print driver or the printer utilities instead of...

Page 364: ...ultiple feeds occur Make sure that the print media you are using meets the specifications for your printer See also Usable Print Media on page 120 Fan the print media before loading it Make sure that the print media is loaded correctly Make sure that the paper width guides and length guide are adjusted correctly Make sure that the PSI is securely inserted Do not overfill the print media sources Do...

Page 365: ...f CM215 fw increase the time out value in the Protocol Settings menu on the CentreWare Internet Services Print media does not stack neatly in the center output tray Turn the print media stack over in the PSI and MPF Printer does not print duplex pages Select either of the duplex printing options flip on short edge flip on long edge in the print driver See also Manual Duplex Printing on page 136 Pr...

Page 366: ... on page 375 Fog on page 376 Bead Carry Out BCO on page 377 Auger Mark on page 378 Wrinkled Stained Paper on page 379 The Top Margin Is Incorrect on page 380 Color Registration Is out of Alignment on page 381 Protrudent Bumpy Paper on page 382 NOTE In this section some procedures use the Printer Setting Utility or the SimpleMonitor Some procedures that use the Printer Setting Utility can also be p...

Page 367: ... 2 Replace the toner cartridges as necessary Verify that the print media is dry and the correct print media is used If not use the print media recommended for the printer See also Usable Print Media on page 120 Try changing the paper type setting in the print driver The following procedure uses the Windows print driver as an example 1 On the Paper Output tab in Printing Preferences of the print dr...

Page 368: ...or example change Plain to Lightweight Cardstock The following procedure uses the Windows print driver as an example 1 On the Paper Output tab in Printing Preferences of the print driver change the Paper Type setting Verify that the correct print media is being used If not use the print media recommended for the printer See also Usable Print Media on page 120 Adjust the temperature of the fusing u...

Page 369: ...esult has random spots or is blurred Make sure that the toner cartridges are installed correctly See also Installing a Toner Cartridge on page 425 If you use non genuine brand toner cartridges install genuine brand toner cartridges Clean up the fusing unit 1 Load one sheet of paper on the MPF and then print a solid image all over paper 2 Load the printed sheet with the side to be printed on facing...

Page 370: ...370 Troubleshooting The Entire Output Is Blank If this trouble happens contact the Fuji Xerox local representative office or an authorised dealer ...

Page 371: ...Troubleshooting 371 Streaks Appear on the Output If this trouble happens contact the Fuji Xerox local representative office or an authorised dealer ...

Page 372: ...372 Troubleshooting Pitched Color Dots If this trouble happens contact the Fuji Xerox local representative office or an authorised dealer ...

Page 373: ...i Xerox local representative office or an authorised dealer Problem Action The printed result has vertical blanks Clean inside the printer and perform test print 1 Clean inside the printer by using the print head cleaning rod 2 Click Print Test Page in the Properties window of the print driver See also Cleaning Inside the Printer on page 418 ...

Page 374: ... an authorised dealer Problem Action The printed result has mottled appearance Adjust the transfer bias 1 Launch the Printer Setting Utility click Adjust BTR on the Printer Maintenance tab 2 Adjust the setting for the type of print media being used 3 Click the Apply New Settings button If you use non recommended print media use the print media recommended for the printer ...

Page 375: ...k Chart Print on the Diagnosis tab 6 Click the Ghost Configuration Chart button The Ghost Configuration Chart is printed The print media surface may be uneven Try changing the paper type setting in the print driver For example change Plain to Lightweight Cardstock The following procedure uses the Windows print driver as an example 1 On the Paper Output tab in Printing Preferences of the print driv...

Page 376: ...ative office or an authorised dealer Problem Action The printed result is foggy When the whole is printed light contact the Fuji Xerox local representative office or an authorised dealer When the printed page is partly light start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Click the Start button ...

Page 377: ...e or an authorised dealer Problem Action Bead Carry Out BCO is happening If the printer is installed in a high altitude location set the altitude of the location 1 Launch the Printer Setting Utility and click Adjust Altitude on the Printer Maintenance tab 2 Select the value close to the altitude of the location where the printer is installed 3 Click the Apply New Settings button ...

Page 378: ... The printed result has auger mark The toner cartridges may be low or need to be replaced Confirm the amount of toner in each toner cartridge 1 Check the toner level in the Consumables tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridges as necessary Start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Click the...

Page 379: ...Media on page 114 If you use the envelope check whether the crease is within 30 mm of the four edges of the envelope If the crease is within 30 mm of the four edges of the envelope this is considered normal Your printer is not at fault If not take the following actions If the envelope is Com 10 which is 220 mm or longer and has a flap on the long edge use a different size envelope If the envelope ...

Page 380: ...em continues even though you have taken suggested actions described above contact the Fuji Xerox local representative office or an authorised dealer Problem Action The top margin is incorrect Make sure that the margins are set correctly on the application being used ...

Page 381: ...aintenance tab 3 Deselect the check box next to On 4 Click the Start button next to Auto Correct See also Cleaning the Color Toner Density CTD Sensor on page 421 Print the color registration chart and manually correct the color registration 1 Launch the Printer Setting Utility and click Registration Adjustment on the Printer Maintenance tab 2 Deselect the check box next to On 3 Click the Start but...

Page 382: ...ontact the Fuji Xerox local representative office or an authorised dealer Problem Action Printed surface got protrudent bumpy Clean up the fusing unit 1 Load one sheet of paper on the MPF and then print a solid image all over paper 2 Load the printed sheet with the side to be printed on facing down and then print a blank sheet of paper ...

Page 383: ...Troubleshooting 383 Copy Problem Problem Action DocuPrint CM215 f CM215 fw only A document loaded in the ADF cannot be copied Make sure that the ADF cover is firmly closed ...

Page 384: ...ts in copies taken from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean the document glass with a lint free cloth See also Cleaning the Scanner on page 415 The reverse side of the original is showing on the copy On the Copy menu enable Auto Exposure For information on turning Auto Exposure on and off see Auto Exposure on page 177 ...

Page 385: ...ow to adjust the color registration when you first install the printer or after moving it to a new location This section includes Performing Auto Correct on page 386 Printing the Color Registration Chart on page 387 Determining Values on page 388 Entering Values on page 389 ...

Page 386: ...wing procedure uses Microsoft Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The Select Printer window appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility opens 2 Click...

Page 387: ...o select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility opens 2 Click the Printer Maintenance tab 3 Select Registration Adjustment from the list at the left side of the page The Registration Adjustment page is displayed 4 Deselect the check box next to On...

Page 388: ... line are most closely aligned for each color Y M and C If you find the straightest line make a note of the value 5 5 indicated by the straightest line for each color When the value is 0 for each color you do not need to adjust the color registration When the value is not 0 enter the value according to the procedure in Entering Values on page 389 ...

Page 389: ... Click the Printer Maintenance tab 3 Select Color Registration Adjustment from the list at the left side of the page The Color Registration Adjustment page is displayed 4 Deselect the check box next to On 5 Select the value you checked in the color registration chart and then click the Apply New Settings button 6 Click the Start button next to Print Color Regi Chart 7 Select the paper size and the...

Page 390: ...he other fax machine you are sending to to see if it can receive your fax The incoming fax has blank spaces or is received in poor quality The fax machine sending you the fax may be faulty Ask the sender to sort out the problem and resend the fax A noisy phone line can cause line errors Ask the sender to resend the fax Check your printer by making a copy The toner cartridge may be empty Replace th...

Page 391: ... 4 Select Region and then press the button 5 When the setting is correct press the Back button to return to the previous screen To change the setting select the correct region and then press the button Select Yes to reboot the printer Check that the phone line is connected properly See also Connecting the Telephone Line on page 236 An error often occurs during a fax transmission or reception Reduc...

Page 392: ...ired to analyze and reproduce the scanned image Scanning images at a high resolution takes more time than scanning at a low resolution DocuPrint CM215 f CM215 fw only Document misfeeds or multiple feeds occur in the ADF Make sure that the document s paper type meets the specifications for the printer See also Preparing a Document on page 163 Making Copies From the ADF DocuPrint CM215 f CM215 fw On...

Page 393: ...ddress Address Scan to Network Check the following settings under Address Book Computer Server Address Book Name Displayed on Printer Network Type Host Address IP Address or DNS Name Port Number Login Name if required by host Login Password Name of Shared Directory Subdirectory Path optional Cannot scan using Windows Image Acquisition WIA on a Windows Server 2003 computer Enable WIA on the compute...

Page 394: ...indows Server 2008 R2 1 On the Start screen click Server Manager 2 Click Add roles and features to start Add Roles and Features Wizard 3 On the Before you begin screen click Next 4 On the Select installation type screen confirm that Role based or feature based installation is selected and then click Next 5 On the Select destination server screen select an appropriate server and then click Next 6 O...

Page 395: ...nd cannot be accessed from the Express Scan Manager Install the scan driver If the driver is already installed uninstall it and then reinstall it Failed to scan your document on the printer via the Express Scan Manager Make sure that your computer and the printer is properly connected with the USB cable Check whether the printer is turned on If the printer is turned on reboot it by turning the pow...

Page 396: ...d Setup Make sure that the security setting of the wireless LAN access point or router is WPA or WPA2 WEP is not supported on WPS Cannot setup wireless connection with the WPS PBC Wi Fi Protected Setup Push Button Configuration Press the WPS button on the wireless LAN access point or router within two minutes after starting the WPS operation on the printer For details about the wireless LAN access...

Page 397: ...ed inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment ...

Page 398: ...e button to clear the message Check if the SMTP server setting is correct by contacting your server administrator 016 504 Press the button to clear the message Check if the user name and password for the POP3 server are set correctly by contacting your server administrator 016 506 Press the button to clear the message Check if the SMTP server address and e mail destination are set correctly 016 50...

Page 399: ...uce the number of pages 017 980 Press the button to clear the message Retry when the printer does not process any job 017 981 017 988 Press the button to clear the message Check if the interface cable is securely connected or your computer does not have any problem 018 338 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative office or an a...

Page 400: ...lder that has the same name as the one you specified already exists If the SMB server encounters any write protection or disk problem 031 534 Press the button to clear the message Check if the SMB server encounters any write protection or disk problem 031 535 031 536 031 537 Press the button to clear the message Check if the storage location has free space 031 555 Press the button to clear the mes...

Page 401: ...e Fuji Xerox local representative office or an authorised dealer See also Online Services on page 443 031 598 Press the button to clear the message Check if the FTP server encounters any write protection or disk problem 033 503 Press the button to clear the message Check the report Delete the unnecessary data stored in the memory 033 513 033 517 Press the button to clear the message Check if the p...

Page 402: ...er 034 710 034 711 Press the button to clear the message If the error continues to appear after the redial for the specified number of times try the following Set Number of Redial to the largest value Set Interval Timer or Redial Delay longer Lower Modem Speed 034 712 034 713 034 714 Press the button to clear the message If the error continues to appear after the redial for the specified number of...

Page 403: ...e Line on page 236 034 751 Press the button to clear the message Check if the destination machine blocks your fax as the junk fax If it does ask the receiver to disable the setting 034 752 Press the button to clear the message Check if the phone line is connected properly See also Connecting the Telephone Line on page 236 034 753 034 754 Press the button to clear the message Lower Modem Speed 034 ...

Page 404: ...so Manual Duplex Printing on page 136 077 100 Open the rear cover and remove the jammed paper See also Clearing Paper Jams From the Rear of the Printer on page 356 077 104 077 106 077 108 077 109 077 304 Close the rear cover 077 900 Open the rear cover and remove the jammed paper See also Clearing Paper Jams From the Center Output Tray on page 358 077 901 Open the rear cover and remove the jammed ...

Page 405: ...artridges on page 422 093 424 093 425 093 426 093 919 Re install or replace the specified toner cartridge See also Replacing Toner Cartridges on page 422 093 920 093 921 093 922 093 930 Remove the specified toner cartridge and install a new one If you do not replace the toner cartridge print quality problems may occur See also Replacing Toner Cartridges on page 422 093 931 093 932 093 933 093 926 ...

Page 406: ...urn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative office or an authorised dealer See also Online Services on page 443 117 350 117 351 117 366 124 333 134 211 191 310 Although the service life of your printer has been over and the printer stopped running you can still use the printer by pressing the Back button and the button at the same ...

Page 407: ...e When you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model of your printer and serial number See the label on the rear cover of your printer ...

Page 408: ...nt job If the printer is unable to print your job the SimpleMonitor automatically displays an alert on your computer screen to let you know that the printer needs attention Obtaining the Product Information Obtaining the Latest Print Driver The latest print driver can be obtained by downloading it from our web site The following procedure uses the Windows print driver as an example NOTE The commun...

Page 409: ... printer s firmware software embedded within the printer from your computer The latest firmware and updating tool can be downloaded from the following URL Follow the instructions on the web site and download the correct firmware update http www fujixeroxprinters com NOTE The communication fee shall be borne by users ...

Page 410: ...can also cause the printer to break down and any repair charges for such break down will be incurred by users NOTE To disable the Non Genuine Mode select Off for Non Genuine Mode on the operator panel or deselect the check box next to On on the Non Genuine Mode page on the Printer Maintenance tab in the Printer Setting Utility Using the Operator Panel NOTE Before starting the operation described b...

Page 411: ...TE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility opens 2 Click the Printer Maintenance tab 3 Select Non Genuine Mode from the list at the left side of the page The Non Genuine Mode page is displayed 4 Select the check box next to On ...

Page 412: ...412 Troubleshooting ...

Page 413: ...ning the Printer on page 414 Replacing Toner Cartridges on page 422 Ordering Supplies on page 427 Storing Consumables on page 431 Managing the Printer on page 432 Conserving Supplies on page 436 Checking Page Counts on page 437 Moving the Printer on page 438 ...

Page 414: ...M215 fw Only on page 417 Cleaning Inside the Printer on page 418 Cleaning the Color Toner Density CTD Sensor on page 421 WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners to avoid catching fire and explosion CAUTION When cleaning this product always switch off an...

Page 415: ...lint free cloth or paper towel with water 2 Open the document cover 3 For the DocuPrint CM215 f CM215 fw wipe the surface of the document glass and ADF glass until they are clean and dry For the DocuPrint CM215 b wipe the surface of the document glass until it is clean and dry 1 Film 2 White Document Cover 3 Document Glass 4 ADF Glass Available only on the DocuPrint CM215 f CM215 fw 1 2 3 4 ...

Page 416: ...rint CM215 f CM215 fw wipe the underside of the white document cover and film until they are clean and dry For the DocuPrint CM215 b wipe the underside of the white document cover until it is clean and dry 5 Close the document cover ...

Page 417: ...s 1 Open the ADF cover 2 Wipe the ADF feed roller with a dry soft lint free cloth or paper towel until it is clean If the ADF feed roller gets soiled with ink stains paper from the ADF may also be soiled In this case slightly dampen a soft lint free cloth or paper towel with a neutral detergent or water and then remove the contamination from the ADF feed roller until it is clean and dry ...

Page 418: ...nect the power cord 2 Open the toner access cover 3 Pinch the toner cartridge firmly as shown in the illustration 4 Pull the toner cartridge out IMPORTANT Always pull the toner cartridge out slowly so you do not spill any toner 5 Pull the other three toner cartridges out as well ...

Page 419: ...d cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below and then pull it out 8 Repeat the same procedure for the other three holes 9 Insert the print head cleaning rod back to its original location ...

Page 420: ...cartridge by adjusting it to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the toner cartridge clicks 11 Replace the other three toner cartridges as well 12 Close the toner access cover ...

Page 421: ...rt for the CTD sensor is shown on the Printer Status window or operator panel 1 Turn off the printer and disconnect the power cord 2 Push the rear cover handle and open the rear cover 3 Clean the CTD sensor inside the printer with a clean dry cotton swab 4 Close the rear cover 5 Turn on the printer ...

Page 422: ...x representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal CAUTION Keep drum cartridges or drum if not a cartridge type and toner cartridges out of the reach of children If a child accidentally ...

Page 423: ...may spill We recommend you to use up the toner cartridges within one year after removing them from the packaging Message Example Action 093 426 Printer Black Cartridge is Close to Life The specified toner cartridge has become low Prepare a new one The error code differs depending on the color of the toner cartridge 093 426 Black 093 425 Cyan 093 424 Magenta 093 423 Yellow Replace Cart 093 933 Prin...

Page 424: ... paper on the floor or table where the removed toner cartridge is placed 4 Pinch the toner cartridge firmly as shown in the illustration 5 Pull the toner cartridge out IMPORTANT Always pull the toner cartridge out slowly so you do not spill any toner 6 Place the toner cartridge slowly on the sheets of paper spread in step 3 ...

Page 425: ...firm that the color of the new toner cartridge matches that on the handle before replacing it Handle the toner cartridge carefully to avoid spilling of the toner 2 Remove the tape from the toner cartridge 3 Adjust the toner cartridge to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the toner cartridge clicks ...

Page 426: ...er 5 Turn on the printer 6 Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up 7 Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge ...

Page 427: ...is section includes Consumables on page 428 When to Order Toner Cartridges on page 429 Recycling Supplies on page 430 The toner cartridges need to be ordered occasionally Each toner cartridge includes installation instructions on the box ...

Page 428: ...with the printer are approximately 1000 pages for black toner cartridge and 700 pages for yellow magenta and cyan toner cartridges Each toner cartridge includes installation instructions on the box Product Name Product Code Printable number of pages Toner Cartridge Black High capacity CT201591 CT201595 China Approx 2000 pages Toner Cartridge Yellow Standard capacity CT202133 CT202136 China Approx ...

Page 429: ... must be replaced To order toner cartridges contact the Fuji Xerox local representative office or an authorised dealer IMPORTANT This printer is designed to provide the most stable performance and print quality when used with the recommended toner cartridges Not using toner cartridges recommended for this machine degrades the performance and printing quality of the printer You could also incur cha...

Page 430: ...s returned toner cartridges and drums photoreceptors to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges drum photoreceptor modules no longer needed Do not open toner cartridges drum photoreceptor modules Return them to your local Fuji Xerox representative ...

Page 431: ... you need to use them Do not store consumables in Temperatures greater than 40 C 140 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 432: ...king or Managing the Printer with the CentreWare Internet Services DocuPrint CM215 f CM215 fw Only on page 433 Checking Printer Status with the SimpleMonitor Windows Only on page 434 Checking Printer Status Through E mail DocuPrint CM215 f CM215 fw Only on page 435 ...

Page 433: ...s a local printer you cannot use the CentreWare Internet Services For details about checking the status of a local printer refer to Checking Printer Status with the SimpleMonitor Windows Only on page 434 Starting the CentreWare Internet Services Use the following procedure to start the CentreWare Internet Services 1 Launch your web browser 2 Enter the IP address of the printer in the address bar a...

Page 434: ...ick the icon and select Printer Selection If the SimpleMonitor icon is not displayed on the taskbar open the SimpleMonitor from the start menu The following procedure uses Microsoft Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer SimpleMonitor Btype for Asia Pacific The Printer Selection window appears 2 Click the name of the ...

Page 435: ...etails about each item refer to the Help on the CentreWare Internet Services Item Item to be configured Description General Setup StatusMessenger Recipient s E mail Address 1 Recipient s E mail Address 2 Set the e mail address to which notices about changes in printer status or errors are sent Notification Items Set the contents of the notices to send in the e mail Port Status StatusMessenger Sele...

Page 436: ...than when it is not used Print media Windows print driver Multiple Up in the Layout tab Mac OS X print driver Pages per Sheet in the Layout pane The printer prints two or more pages on one side of a sheet The available numbers that each print driver can print one sheet of paper are as follows Windows print driver 2 4 8 or 16 pages Mac OS X print driver 2 4 6 9 or 16 pages Combined with the duplex ...

Page 437: ...hen printing color data which has been converted by using ICC profile on an application with the Color setting the data is printed by color even if it seems to be black and white data on the monitor In that case Meter 1 and Meter 4 are increased When doing 2 sided printing a blank page may be inserted automatically depending on the settings of the application In this case the blank page is counted...

Page 438: ...ff the printer 2 For the DocuPrint CM215 f CM215 fw disconnect the power cord interface cable and any other cables For the DocuPrint CM215 b disconnect the power cord and USB cable and go to step 4 3 Remove any paper in the document output tray ...

Page 439: ... the center output tray if there is Close the output tray extension if it is extended 5 Remove any paper in the priority sheet inserter PSI or multipurpose feeder MPF Keep the paper wrapped and away from humidity and dirt 6 Push the PSI in ...

Page 440: ... 7 Slide the slide bar backward until it stops 8 Close the front cover 9 Lift the printer and move it gently 10 Adjust the color registration before using your printer See also Adjusting Color Registration on page 385 ...

Page 441: ...Contacting Fuji Xerox 441 12 Contacting Fuji Xerox This chapter includes Technical Support on page 442 Online Services on page 443 ...

Page 442: ...ppropriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification of functionality of Fuji Xerox supplied products replacement of customer replaceable units clearing paper misfeeds and cleaning the unit and other prescribed routine and preventative maintenance If t...

Page 443: ...registering your details on our website at http www fujixerox com support docuprint Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems It is an easy to use searchable online help To find out more please visit our online support at http www fujixerox com support docuprint ...

Page 444: ...444 Contacting Fuji Xerox ...

Page 445: ... Managing printer 433 Online Help for 433 Starting 433 Clean Developer 318 Clearing jam 348 Clearing paper jam From ADF 351 From center output tray 358 From front of the printer 355 From rear of the printer 356 Clock mode 242 Coding method 40 Collated 170 325 Color 169 325 329 Selecting for scanning 231 Color Balance 327 Color Balance B 180 Color Balance G 179 Color Balance R 178 Color Button Set ...

Page 446: ... Dial 299 Group dialing 275 H Halftone Printable Colors 34 HDD 34 I Image Compression 332 Images Setting color mode 231 Initialize NVM 320 Installing a toner cartridge 425 Installing print driver Mac OS X 107 Windows 86 Internet Services 304 Interval Timer 289 307 IP Filter 305 J Jam 361 Job History 297 Job Status button LED 48 Job Time Out 314 Junk Fax Setup 289 308 L Labels 317 318 Launcher 60 L...

Page 447: ... 44 45 126 Parts name 44 PDL 37 Peer to peer 102 Phone Book 299 Phone connector 46 Plain 317 Point and Print 98 Port 9100 304 Power connector 46 Power consumption 36 Power On Wizard 316 Power Saving Timer 313 342 Power supply 35 Power switch 44 45 Prefix 291 Prefix Dial 290 291 311 Prefix Dial Num 290 311 Print button LED 49 Print driver installing Mac OS X 107 Windows 86 Print driver pre install ...

Page 448: ...e 241 Setting up for Web Services on Devices WSD 93 Setting your region 239 Sharpness 176 327 331 SimpleMonitor 59 SimpleMonitor Alerts 408 Slide bar 44 45 SNMP 304 Software Download 323 Space requirement 36 Speaker Volume 285 Specification 33 Speed Dial 299 Speed Dial button 48 Start button 48 StatusMessenger 304 Checking printer status 435 Configuring 435 Stop button 48 Storing consumables 431 S...

Page 449: ...Index 449 Wireless Status 300 WPS 303 ...

Page 450: ...450 Index ...

Page 451: ......

Page 452: ...DocuPrint CM215 Series User Guide Fuji Xerox Co Ltd ME6374E2 1 Edition 1 XXXX 2013 Copyright 2013 by Fuji Xerox Co Ltd ...

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