Fuji Xerox DocuPrint CM215 series, User Manual

Page: 394 / 452

394 Troubleshooting
Cannot scan using TWAIN or
WIA on a Windows Server 2008,
Windows Server 2008 R2, or
Windows Server 2012 computer. Install the Desktop Experience feature on the computer.
To install Desktop Experience :
For Windows Server 2008 and Windows Server 2008 R2:
1 Click Start , point to Administrative Tools , and then click Server
Manager .
2 Under Features Summary , click Add Features .
3 Select the Desktop Experience check box.
4 If a window appears, follow the on-screen instructions.
5 Click Next , and then click Install .
6 Restart the computer.
For Windows Server 2008 and Windows Server 2008 R2:
1 On the Start screen, click Server Manager .
2 Click Add roles and features to start Add Roles and Features
Wizard.
3 On the Before you begin screen, click Next .
4 On the Select installation type screen, confirm that Role-based
or feature-based installation is selected, and then click Next .
5 On the Select destination server screen, select an appropriate
server and then click Next .
6 On the Select server roles screen, click Next .
7 On the Select features screen, select the Desktop Experience
check box under User Interfaces and Infrastructure (Installed)
in the Features list.
8 On the pop-up window, click Add Features .
9 On the Select features screen, click Next .
10 On the Confirm installation selections screen, click Install .
11 Restart the computer.
Problem Action