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Administration Manual ip500pbxw – English 

49 

From a standard telephone, the code is 714. 

To examine Station Lock Passwords 

For configuration via the web interface, see page 79. 

For configuration via the ip520c interface, see page 125. 

Alarm call 

This feature enables you to set your station to ring at a given time. 

To set your station to give you a Alarm call at a given time 

1. 

From the Idle Menu, press the Scroll Down Key (

Ô

) until 

Alarm

 

call

 is displayed and select. 

2. 

Enter the time in the 24-hour clock format, for example, 0930 for 9.30 am. 

At the programmed time the station will give ten rings.  If not answered, it will ring twice more at two-minute intervals and will 
then cancel. 

Alarm calls must be set daily and therefore cannot be set more than 24hrs ahead. 

To review and cancel a Alarm call 

To review an Alarm call, select 

Alarm

 

call

 and the time set will be displayed.   

Select 

Confirm

 to retain the programmed time.   

If you wish to change the time, select 

Change

 and enter a new time. 

To cancel the alarm call, select 

Change

 followed by 

Confirm.

 

From a standard telephone, the code 718 is used to set an Alarm call, and the code 718* is used to cancel it.  A standard 
telephone cannot query the Alarm call time. 

Station Reset 

You can reset your station to cancel all the following features if they have been set: 

Do Not Disturb 

- Call 

Forward 

- Call 

Back 

- Alarm 

call 

To reset your ip520c 

1. 

From the Idle Menu, press the Scroll Down Key (

Ô

) to scroll downwards until 

Reset

 

the

 

phone

 is displayed. 

2. Select 

Reset

 

the

 

phone

.  The display shows 

Phone

 

is

 

reset

 momentarily before returning to the Idle 

Menu. 

If you are using a standard telephone, dial 739 and wait for the acknowledgement tone (internal dial tone). 

Incoming Call Handling 

General 

Incoming Calls can be programmed to ring any number of extensions. For configuration via the web interface, see page 73. 

For configuration via the ip520c interface, see page 126. 

When calls are received on a line all free programmed stations are rung.  

If the call is not answered it is forwarded to the Answering Machine after the forward on no answer timer expires. 

 

Note 
 

The divert on no answer timer is set at 18 seconds in default. This 
timer can be changed. See Page 85 to change it via the Management 
interface and Page 137 to change it via the programming ip520c 

All Line Divert Options set for the line are acted on. 

 

Note 
 

Any divert set on a station is ignored for incoming calls unless the 
calls are routed to the station by CDS programming or a caller 
has dialled through the Answering Machine or a voice mail box  

Summary of Contents for IP500PBXW

Page 1: ...ip500pbxw Owner s Manual...

Page 2: ...bling ip520c phones 17 Cabling Standard telephones 17 Wall Mounting the Ip500pbxw 17 ip520c phone connections underside of phone 17 Attaching the ip520c phone desk plinth 18 Wall mounting a ip520c pho...

Page 3: ...ng 70 Changing the LAN IP address and subnet mask 70 7 PABX Configuration using the web interface 72 Incoming Ringing 73 System Settings 74 Station Settings 77 Line Settings 81 Line Divert 83 Class of...

Page 4: ...Network Masks Subnets 148 IP Addresses 148 Subnet masks 149 D Glossary 150 E Configuring your PCs 155 Configuring Ethernet PCs 155 F Troubleshooting 159 Cannot browse the Internet 159 Troubleshooting...

Page 5: ...ould not be placed in a built in installation unless proper ventilation is provided This product should be operated only from the type of power source indicated in the manual If you are not sure of th...

Page 6: ...distinct change in performance Avoid using a telephone other than a cordless type during an electrical storm There can be a remote risk of electric shock from lightning Do not use the telephone to re...

Page 7: ...rk configuration through DHCP Server and DHCP Client Services including IP route and DNS configuration RIP and IP and DSL performance monitoring User friendly configuration program accessed via a web...

Page 8: ...and drop down lists and the names of displayed web pages Bold text is used for text strings that you type when prompted by the program and to emphasise important points Special messages This document...

Page 9: ...ackage should arrive containing the following 1 ip500pbxw Unit 1 Power Supply ip500pbxw PSU 1 Blue Ethernet WAN cable RJ 45 1 Documentation Pack 1 Cordless handset charger Optional 1 Yellow Ethernet L...

Page 10: ...to the LAN Solid Green Powered device connected to the LAN DSL Green Flashing slowly ADSL line not connected Green flashing fast ADSL line connected and synchronising Green Occasional flicker ADSL lin...

Page 11: ...ge of the cordless phones and wireless LAN is affected by the orientation of the system the number of solid walls between the unit and the cordless phones or wireless PCs and or other interfering sign...

Page 12: ...e 1 socket at the back of the system unit The other end of the grey cord is plugged in to the phone socket on the wall or the ADSL filter If you have a second line please plug the other grey line cabl...

Page 13: ...mming so that the unequipped line position is not used If this is not done every second time you dial 0 for a line the call will fail Programming instructions for ip500pbxw with one PSTN line 1 From t...

Page 14: ...not allow the DECT handset to come into contact with liquids or moisture Do not allow the charging contacts or the battery to come into contact with conductive materials Do not use the handset in an...

Page 15: ...t Explorer or similar on the PC Go to the Management Application of your System by entering the following address into the web browser http 192 168 1 1 The following Log In screen is displayed Note If...

Page 16: ...er Configuration on the left hand side menu Select ADSL Modem The current ADSL modem settings are shown The default settings are PPPoA with a VPI of 8 and VCI of 35 No Username or Password is set Chec...

Page 17: ...ame and Password as supplied by your service provider for Internet Access Select Next Enter the VPI and VCI settings supplied by your service provider Confirm the configuration by selecting Confirm Ch...

Page 18: ...you wish to locate the phone further away from the System you can do so by running telephone cable and using telephone sockets It is recommended that two pair cable is used with the same connections a...

Page 19: ...Locate drill and plug the 2 screw locations as shown below The holes should be deep enough to accept a 2 5 cm screw Insert the two screws leaving sufficient space to clip the base over them Locate th...

Page 20: ...C connected to the system via the wired or wireless LAN Note By default the Wireless network card in the ip500pbxw is disabled This is as a security measure to prevent unauthorised access to the syste...

Page 21: ...hones that ring for incoming calls Station Names Programming station names so that the names rather than station numbers used on the featurephone Outgoing Restriction You can restrict stations from ma...

Page 22: ...ay will show the calling station name in the place of the calling station number To set the station name left mouse click on the field and enter the name associated with the station A maximum of 10 ch...

Page 23: ...ALL destinations WARNING The Apply button at the end of the page must be clicked before the page is exited or any other link is selected for the changes to take effect The settings will be lost if th...

Page 24: ...s beginning with 00xx are International calls Numbers beginning one 2xx are local calls The definition of Allowed and Restricted codes is at the user s discretion 50 entries can be configured in the d...

Page 25: ...e username only if no password has been supplied Type them in the relevant boxes 2 Click Next The following page is displayed 3 The settings of VPI 8 and VCI 35 are the default settings 4 Click Next T...

Page 26: ...reen is displayed 5 Select Confirm Changes The setup is now complete If you have been supplied with a number of IP addresses the Static option should be selected See the detailed description on page 6...

Page 27: ...Administration Manual ip500pbxw English 26 For example 1 00pm is 1300...

Page 28: ...be connected to a station position e g Station 20 to Station 23 only Introduction to your ip500pbxw Phones There are four wired and four DECT handsets available on the ip500pbxw The wired stations can...

Page 29: ...tandard telephone read the section Using a Standard Telephone on page 41 If you are using a DECT Handset read the section Using a DECT Handset on page 33 When you are ready to use additional call feat...

Page 30: ...on For example an attempt to access the system programming menus from the wrong station will result in the prompt Programming refused When your ip520c is not in use its display shows the time and date...

Page 31: ...ng a different key moves the cursor on automatically to the next location If the next letter is on the same key you can either wait for two seconds for the cursor to move on or press the right Scroll...

Page 32: ...20c This PROGRAM Key accesses the options available to customise your ip520c settings To turn on Automatic answer mode You may program your ip520c to work in Auto answer mode In this mode the Hands fr...

Page 33: ...Options is displayed and select 3 Select Level 1 Level 2 Level 3 or Level 4 to set a contrast option The prompt Contrast set appears on the display 4 Press the Hands free Key to finish programming To...

Page 34: ...range warning If you move too far away from the base system during a call your phone will sound an alert tone and will flash You need to move closer to the base system or your call will be disconnecte...

Page 35: ...display Press O to answer the call Redial a number Your phone records the last 10 numbers you have dialled The most recent call is stored at the top of the list Only the first 20 digits of each numbe...

Page 36: ...caller hear your conversation Press MUTE The caller cannot hear you but you can hear the caller Press UNMUTE to communicate with your caller again For more detailed instructions on the DECT phone see...

Page 37: ...nd dial the number The system automatically selects a free line and the number is dialled Making an external call in Pre dial mode If you do not lift the handset you may enter digits in Pre dial mode...

Page 38: ...ECTORY Key b 2 Select Personal Speed dial 3 Enter the first letter of the name or scroll through the entries to find the entry you want 4 When you have selected the number or name you want a free line...

Page 39: ...to transfer the call Note You can transfer a call to a station when the station has answered while ringing the station or while the busy tone is being received from the station To make an external co...

Page 40: ...rt calls when your station is busy The Divert When Busy feature allows you to forward all your calls to ring at another station if your station is busy engaged Alternatively you can forward all extern...

Page 41: ...feature allows you to hold a three way conversation between three stations or between two stations and a line To hold an Internal Conference 1 When on a call press the Scroll Down Key until Internal C...

Page 42: ...ng R 795 Open the Door 731 Call Waiting Tone Protection 725 R 725 Page ip520c phones 716 Conference R 3 Park R 712 Divert All 732 xx Pick up parked call 712 Divert when busy 733 xx Redial 77 Divert on...

Page 43: ...wer a call When the telephone rings lift the handset or use a Hands free Key if available on your telephone Holding Transfer Calls To place a call on hold 1 Press the Recall Key or Forward Recall If y...

Page 44: ...ilable 2 Dial 792 followed by the line number 1 4 3 Dial the station number Cancel Line Divert all calls 1 Lift handset or use hands free if available 2 Dial 792 followed by the line number 1 4 Divert...

Page 45: ...llocated a voice mailbox Forward on no answer is automatically set to your Voice box The Voice code is 710 To Divert all your calls to your voicemail Dial 732 followed by 710 To Divert on busy to your...

Page 46: ...r station If you get a busy tone when you call a station you can alert the busy station that you wish to contact provided the station is not protected against receiving Call Waiting tones See Call Wai...

Page 47: ...e up to ten numbers each To examine and redial stored caller numbers Select Missed Calls Personal to examine the numbers in the personal store of your ip520c phone Select Missed Calls System to examin...

Page 48: ...er an IP line the digit 8 must be dialled or an IP Line key selected This feature is used to program the system so that outgoing calls are sent over the IP Lines independently of the line access code...

Page 49: ...orised users from making external calls You use a Lock Password to lock unlock or to make calls from a locked station The default Lock Password for all stations is 123 but each station may change its...

Page 50: ...cannot query the Alarm call time Station Reset You can reset your station to cancel all the following features if they have been set Do Not Disturb Call Forward Call Back Alarm call To reset your ip5...

Page 51: ...xternal in which case an external source must be connected to your system through a music on hold interface For configuration via the web interface see page 74 For configuration via the ip520c interfa...

Page 52: ...new messages are played you are informed of the total number of messages in your voicemail box You may skip the time stamp by dialling 8 which jumps forward ten seconds Forward a message from a ip520...

Page 53: ...Busy to your Voicemail box and have either a line programmed to ring directly at your station 2 Have your incoming call transferred to your voice mailbox If a line is programmed to ring directly at y...

Page 54: ...word which can be up to eight digits long as follows 1 Press the MESSAGE Key 5 2 Enter your station number when prompted 3 Enter your Voicemail Password 1111 by default followed by 4 Select Change pas...

Page 55: ...ey 5 2 Enter your station number which is your voice mailbox number 3 Enter your voice mail password 1111 by default followed by 4 Select Remote Notification 5 Turn remote notification on or off as re...

Page 56: ...ivert Select Line 1 and then select Divert On No Answer Do the same for Line 2 and IP Trunks 1 and 2 Continue then to programme the Answering Machine To program lines to be answered by the Answering m...

Page 57: ...ng your premises can call when they arrive and you can speak to them before you let them in Your ip500pbxw also features a doorstrike relay output which can be used to operate a doorstrike mechanism t...

Page 58: ...s to access the Internet Manual Internet Access you manually assign the addresses that your system needs in order to access the Internet Your Service Provider should provide you with the necessary add...

Page 59: ...age is displayed 5 Enter the PPP username and password provided by your Service Provider 6 Click Next The following page is displayed The settings of VPI 8 and VCI 35 are the default settings If your...

Page 60: ...re number or Media Access Control MAC address If you are using PPPoE Internet access your Service Provider may want you to spoof the identity of a different device You can spoof the MAC address of ano...

Page 61: ...electing PPPoA rather than PPPoE The only difference is that the MAC spoofing option is not provided in this case Configuring a DHCP ADSL connection RFC 1483 If your Service Provider uses a DHCP DSL c...

Page 62: ...P address and subnet mask for your system The Internet Gateway address The primary and secondary DNS addresses Note You should only change the Internet Access details if your Service Provider asks you...

Page 63: ...ayed 6 Enter the VPI and VCI values supplied by your Service Provider 7 Click Next The following page is displayed This page confirms the address settings that you have manually configured the values...

Page 64: ...ng mode Select the appropriate Operating Mode The information on the appropriate mode is available from your Service Provider Connecting to an External ADSL Modem Cable Modem LAN WAN or add a host to...

Page 65: ...PPPoE Click Next The following screen is displayed 2 Enter a Username and Password Retype the Password Select Next The following screen is displayed 3 Select Confirm Changes The PPPoE setup is now com...

Page 66: ...t The following screen is displayed Select Confirm Changes The Static IP Gateway setup is now complete DMZ A host can be connected to the WAN DMZ Port In default the Wan DMZ port is configured as a DM...

Page 67: ...or more information see Accessing the Web pages on page 19 Setting your username and password Note Non authorised users may try to access your system by guessing your username and password We recommen...

Page 68: ...ngs are correct click Confirm Changes The Enter Network Password login box is displayed You need to login to the web pages using your new username and password For details of how to do this see Access...

Page 69: ...erver must be disabled before an Interface can be deleted Add new interface There is an option to tell the DHCP server to operate on the ipdmz interface as well as the iplan Existing DHCP Server Subne...

Page 70: ...if required DNS Server option information The default setting is use local host as the DNS server all DNS requests are sent to the default gateway 192 168 1 1 which then relays the request to the DNS...

Page 71: ...MAC address Select Create new Fixed Host The following screen is displayed Enter the IP address to be assigned to the host Enter the MAC address of the host Enter the maximum lease time in seconds Sel...

Page 72: ...IP addresses and subnets see IP Addresses on page 148 If necessary reconfigure the LAN PCs so that their IP addresses place them in the same subnet as the new ip500pbxw IP address See Configuring Ethe...

Page 73: ...ptions that the user will most likely wish to change The Basic PABX Settings are Incoming Ringing Station Names Outgoing Restriction Station Class of Service DECT Registration Line Diverts Instruction...

Page 74: ...you can have lines ringing different stations in Day and Night modes For example in DAY mode all calls on line1 might ring all phones but in NIGHT mode all calls on line 1 might be set to only ring s...

Page 75: ...off In default all incoming calls are forwarded on no answer to the answering machine However if you want to be able to activate the answering machine and turn it on and off firstly associate the answ...

Page 76: ...is placed on hold The default is flashing Programming Position This is the programming ip520c In default it is station 20 but can be changed to any of the wired station positions Night Services Start...

Page 77: ...in the 24 hour clock format HH MM where HH is hours and MM is minutes System Speed Dials You can dial your System speed dials from the relevant option on your ip520c menu or by dialling the appropriat...

Page 78: ...ormat with names in the first column and phone numbers in the second column You can export files in this format using typical spreadsheet software e g Microsoft Excel Station Settings The settings on...

Page 79: ...all calls Individual CDS store You can program each station to store five numbers each Each of these stations will have a separate record of calls that ring on lines programmed to ring their stations...

Page 80: ...lled You cannot Forward to a station that has the Do Not Disturb feature set Do Not Disturb If your station is set to Do Not Disturb anyone trying to call you will receive a busy engaged tone If the p...

Page 81: ...on When on a call the call waiting tone of conference tone is audible to the user Where these tones are not required the feature should be disabled Call Recording This option allows the station to rec...

Page 82: ...ur ip520c In default mode the ip520c Program Keys are programmed to select the external lines available on the system the first key for Line 1 the second for Line 2 and so on Using your mouse left cli...

Page 83: ...the associated Outgoing Group This option allows you to select the required Group for the selected line Use Answering Machine This feature allows you to set up an answering machine to answer incoming...

Page 84: ...nly applies for calls dialled to specific station this feature allows you to control how to forward calls which are received on particular lines and are not destined for a particular station using CDS...

Page 85: ...he station in Restrict International in the Class of Service settings and then set Allowed Codes to ON for the station in question In the International table enter 00 in Index 1 and in the Allowed Cod...

Page 86: ...the Doorstrike relay will remain open following activation Door Intercom Ring Duration This is the time that Stations will ring when the Doorphone is pressed Call Park This is the time that elapses be...

Page 87: ...s option is selected if all external calls are to select the IP line The line access code 0 or 8 must still be dialled or a Line key selected to make an external call As soon as the first digit of the...

Page 88: ...des are necessary to route the call In addition you may choose to route the calls over different lines at various times of the day for optimum call rates The feature can be turned on permanently or ac...

Page 89: ...t available then the system will attempt to route the call over any of the remaining system lines i e those which are not Enabled for that specific Input code If Exclusive is selected the route the ca...

Page 90: ...to 30 individual entries can be made referred to as Index 1 30 To access the entries for Index 11 30 use the Next button Note If no name is entered for the incoming CLI the system will compare the inc...

Page 91: ...ion Select To enter additional Remote Notification settings click here Enter the personal number if remote notification is to a telephone number Enter the Pager Company number and the Pager dial strin...

Page 92: ...is sent over your high speed Internet connection Basic VoIP Settings In order to register with your VoIP service providers you will need to configure your system with your account details Your VoIP s...

Page 93: ...n as supplied by your VoIP service provider must be entered here Registrar Proxy Server The Registrar Proxy server details as supplied by your VoIP service provider need to be entered here Registrar S...

Page 94: ...in the event that the far end does not support the Backup Codec 1 Definition About Quality of Service QoS Differentiated Services Code Point DSCP is a field in an IP packet that enables different lev...

Page 95: ...0pbxw and all of the wireless PCs in your wireless LAN share the same wireless network name This name commonly known as the Service Set IDentifier SSID distinguishes your Wireless network from any oth...

Page 96: ...oppers by encrypting wireless data transmissions An eavesdropper might set up a compatible wireless adapter within range of your system and attempt to access your network Data encryption is the transl...

Page 97: ...curity on page 96 Disabling the Broadcast of the SSID Network Identifier For additional security you can disable the broadcast of the Network Identifier SSID Unticking the Enable SSID Broadcast button...

Page 98: ...on The following page allows you to configure which wireless PCs that can access the ip500pbxw By default any wireless PC that is configured with your network s SSID and channel number can connect to...

Page 99: ...list Click Next The following page is displayed containing details of the MAC address that you have just added This page allows you to configure the addresses on the blacklist 1 If you want to add ano...

Page 100: ...rk page Confirm Wireless network changes Once you have configured Wireless Address Authentication and clicked on Next the following page is displayed This page confirms the configuration changes made...

Page 101: ...ws you to Select your Wireless Network Type Select your Wireless Network Type The following page allows you to select the Institute of Electrical and Electronics Engineers IEEE specification supported...

Page 102: ...ion on page 95 1 Configure address authentication click Change which wireless PCs are allowed to connect here and follow the instructions in Configure Wireless Address Authentication on page 97 displa...

Page 103: ...nal WAN and DMZ External and DMZ DMZ and LAN DMZ and Internal From the left hand Setup menu click on Firewall The following page is displayed Security State The Firewall is enabled by default Intrusio...

Page 104: ...Telnet TCP 23 N Y N Y N Y SMTP TCP 25 N Y N Y N Y POP3 TCP 110 N Y N Y N Y FTP TCP 21 N Y N Y N Y ICMP N A N A N Y N Y N Y SSH TCP 22 N Y Y Y N Y SIP UDP 5060 6000 Y Y N Y N Y Medium Security Level W...

Page 105: ...a web server on the DMZ or the LAN that can be accessed from either It also allows for telnet access from the LAN to the DMZ Changing the security level deletes the previous security level and any fil...

Page 106: ...dresses can be assigned to a specific interface Select Advanced NAT Configuration The following screen is displayed Select Add Global Address Pool The following screen is displayed Select an interface...

Page 107: ...firewall Port Filters are used to allow or block a specific TCP IP application level protocol The parameters used to specify this filter are source and destination IP address or range of addresses a...

Page 108: ...fect for that interface Adding Port Filters Select Add TCP or UDP Filter The following screen is displayed Enter the following parameters IP Source address IP Destination address IP Protocol TCP or UD...

Page 109: ...ameters IP Source address and Subnet Mask IP Destination address and Subnet Mask IP Protocol Direction Inbound or Outbound Select Apply Save the new configuration Restart the ip500pbxw Host Validators...

Page 110: ...ddresses are evaluated and detailed packet analysis is performed If necessary the content of a packet is modified and if a secondary port is required the ALG will open one The ALG for each application...

Page 111: ...ng parameters Transport Type Adds a trigger for a TCP or UDP application Port Number Start Sets the start of the trigger port range for the control session Port Number End Sets the end of the trigger...

Page 112: ...usion Detection The following screen is displayed Enter the following parameters Use Blacklist Enables or disables blacklisting of an external host if the firewall has detected an intrusion from that...

Page 113: ...duration exceeds either the Port Flood Detection Threshold or the Host Flood Detection Threshold traffic from the attacker is blocked for the DOS Attack Block Duration The default setting is 10 secon...

Page 114: ...screen is displayed ADSL Test ADSL Status You can use the ADSL Test to identify any problems with your Internet connection The ADSL Test will run a set of tests on your Internet connection and report...

Page 115: ...system automatically sends detailed information to a server where specialist staff can analyse it Select Logging on the left hand side menu The following screen is displayed When requested to do so se...

Page 116: ...Administration Manual ip500pbxw English 115 Note If an IP Trunk is configured but not registered an X will be displayed after the Password If the trunk is configured and registered a is displayed...

Page 117: ...ing incoming attempts to penetrate the firewall Ping You can Ping to defined or user defined addresses Remote Access If requested to do so you can enable Remote access to allow maintenance personnel t...

Page 118: ...s that is set at 30 minutes This can be increased or decreased as required The Remote access user name is predefined as remote Call Log The system stores records of the last 250 calls made and receive...

Page 119: ...dvised to install it on your ip500pbxw to ensure that you take full advantage of any new feature developments Backup Restore Configuration This page allows you to backup the configuration settings to...

Page 120: ...Browse file box to navigate to the relevant directory where the firmware version is saved Once you have selected the file to be installed click Open The file s directory path is displayed in the Updat...

Page 121: ...ausing it not to function properly If you are having problems connecting to your Internet Service Provider their support staff may request that you reset to defaults to help in the connection process...

Page 122: ...h 121 Click Restart The following page is displayed Resetting to defaults also resets the username and password to their default settings When presented with the Log in page enter the default username...

Page 123: ...or name 3 If the number information is not available the display will show Number Unavailable instead of the caller s number or name 4 If more than one caller is calling at any one time the number di...

Page 124: ...programming is displayed and select 3 Enter the System Programming Password and select Stations 4 Press the Scroll Down Key until Individual CDS stores is displayed 5 Select Individual CDS Stores 6 Se...

Page 125: ...to PSTN line option is not selected Selected Calls on VoIP You can choose that particular calls be carried over the IP line For example you may want all international calls to automatically select an...

Page 126: ...ogramming Station press 2 Press the Scroll Down Key until System programming is displayed and select 3 Enter the System Programming Password and select Stations 4 Select Examine passwords 5 Select Ext...

Page 127: ...from accessing that line A is displayed alongside those stations that are restricted from accessing the line and a is displayed alongside those stations that have access to the line Press the Hands fr...

Page 128: ...n Key until Night Service is displayed and select 5 Select Weekend service A symbol indicates the service is on and a symbol indicates it is turned off Press the Hands free Key to finish programming T...

Page 129: ...te A common application for the Hot Line feature is for a fax or modem The station can be set to automatically select a PSTN Line so the fax or modem does not have to dial 0 Assigning Station Names Yo...

Page 130: ...the Table to which you want to assign codes Table 2 3 Allowed Table or Restricted Table 6 Select an Index number and enter the code When entering a code an additional option is given on the display of...

Page 131: ...ndicated by a Press the Hands free Key to finish programming Note Numbers in a station s Personal Speed Dial list cannot override the Class of Service restriction of the station Using Voicemail Voicem...

Page 132: ...and select 3 Enter the System Programming Password and select System 4 Select Remote Notification 5 Select Retry attempts 6 Enter the value from 2 to 15 and press Confirm The default value is set at 2...

Page 133: ...Module capacity is approaching it s limit When the voice module storage reached 88 of it s total capacity the system will display on the top line of station 20 the message ALARM MAIL ALMOST FULL This...

Page 134: ...manently so that calls which are not answered for a programmable period are answered by the Answering Machine WARNING If a call is received when the Voice Module storage is full it will not be possibl...

Page 135: ...ress the Scroll Down Key until System programming is displayed and select 3 Enter the System Programming Password and select Stations 4 Press the Scroll Down Key until External diversion is displayed...

Page 136: ...displayed and select 3 Enter the System Programming Password and select Stations 4 Press the Scroll Down Key until Station disconnect is displayed and select 5 Select the stations you wish to connect...

Page 137: ...Select System programming 3 Enter the System Programming Password and select Stations 4 Press the Scroll Down Key until 25 Hz ringing is displayed and select 5 Select the stations to ring at 50 Hz The...

Page 138: ...e line when dial tone has not been detected When enabled dial tone is not detected and the line is released if no digit is dialled until the expiration of the Dialling time out timer 1 From the Progra...

Page 139: ...me that stations will ring when the door station is pressed Call Park This is the time that elapses before a call placed on Call Park rings back the parked call station Ringback time duration This is...

Page 140: ...C 300 mA WARNING THERE IS A RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE Never use nonrechargeable batteries Use two rechargeable NiMH batteries size AAA 1 2V 750mAh HR10 44 only...

Page 141: ...99 records To store a name and number in the private phonebook Press NAMES Select the Private phonebook and press OK Select ADD ENTRY and then press OK Enter the name for the record You must enter a...

Page 142: ...play shows the details of the contact that you selected Press OK to confirm Delete a quick dial key 1 Press NAMES 2 Select PRIVATE and then press OK 3 Select QUICK DIAL and then press OK The first qui...

Page 143: ...r RECEIVED 3 Press OK A list of call records is displayed Scroll through the list 4 Press OPTIONS Select DETAILS Press OK Transfer the call records to your private phonebook You can transfer the call...

Page 144: ...Duplicate name You cannot enter an identical name for different records in your services directory If so DUPLICATE NAME is displayed Press OK to replace the existing record with the new entry or press...

Page 145: ...our 1 Press MENU 2 Select DISPLAY Press OK 3 Select COLOR Press OK 4 Select the colour The colour of the menus will change as you select the different colours 5 Press OK to confirm Personalise your so...

Page 146: ...9 to set the minute If your phone s time format is set to 12 hours go to step 7 If it is 24 hours go to step 8 7 Press 8 9 Press to set AM PM 8 Press OK to confirm When the Alarm Clock rings 1 Press...

Page 147: ...tch again from the paused time 7 Press CANCEL The stopwatch is deactivated Using touch dial Touch dial allows you to call a number by pressing any key except CANCEL on your handset 1 Press MENU 2 Sele...

Page 148: ...ect LANGUAGE Press OK 4 Select the language Icons on your handset s display Base Handset link Name Call in progress Number Battery Level Volume level I block lowest volume 3 blocks highest volume Loud...

Page 149: ...ows the structure of an IP address Field1 Field2 Field3 Field4 Class A Network ID Host ID Class B Network ID Host ID Class C Network ID Host ID Here are some examples of valid IP addresses Class A 10...

Page 150: ...class C address all of the bits in field1 through field3 are part of the network ID but note how the mask specifies that the first bit in field4 is also included Since this extra bit has only two valu...

Page 151: ...binary See bit IP address network mask DHCP Dynamic Host Configuration Protocol DHCP automates address assignment and management When a computer connects to the LAN DHCP assigns it an IP address from...

Page 152: ...is accessible only by employees IP See TCP IP IP address Internet Protocol address The address of a host computer on the Internet consisting of four numbers each from 0 to 255 separated by periods e...

Page 153: ...ough which data flows into and out of the device PPP Point to Point Protocol A protocol for serial data transmission that is used to carry IP and other protocol data between your Service Provider and...

Page 154: ...h incoming packet is replaced by the correct host address so that NAT can translate packets to the correct destination You can specify whether you want to carry out address replacement and if so wheth...

Page 155: ...system in order to allow wireless encrypted data transmissions Eavesdroppers cannot access your network if they do not know your private key WEP is considered to be a low security option Wireless Wire...

Page 156: ...Panel Windows 2000 PCs First check for the IP protocol and if necessary install it 1 In the Windows task bar click the Start button point to Settings and then click Control Panel 2 Double click the Ne...

Page 157: ...t check for the IP protocol and if necessary install it 1 In the Windows task bar click the Start button point to Settings and then click Control Panel 2 Double click the Network icon The Network dial...

Page 158: ...mation for you In some cases however you may want to assign Internet information to some or all of your PCs directly often called statically rather than allowing ip500pbxw to assign it This option may...

Page 159: ...bxw English 158 Select Connections If you have been using a dial up connection ensure the button Never dial a connection is selected Select LAN Settings Under Proxy Server ensure that Use a proxy serv...

Page 160: ...wired PC Is the Ethernet LED on No Verify that your PC is connected to LAN port 1 2 3 or 4 on the ip500pbxw using a Cat 5 patch cord or cable Yes Go to d c For a Wireless PC Is the Wireless LED Green...

Page 161: ...r PC settings Configuring the PC settings for Windows XP are described below For other operating systems refer to Appendix D Configuring your PCs Click start Click Control Panel Double click Network C...

Page 162: ...to 1d No Go to 5 Check your Wireless PC settings 5 Check your Wireless PC settings The following procedure is for a PC with an Intel PRO Wireless Network adapter that has been set up for WPA security...

Page 163: ...and put it back again Clean the charging contacts with a clean and dry cloth Turn on the handset tone from the Sounds Menu Battery icon remains empty although the handset has charged for 24 hours Han...

Page 164: ...ialled from any station phone CDS Store is showing answered calls only I want all calls to be shown With CDS activated in both the telephone exchange and on the ip500pbxw you can choose to have all in...

Page 165: ...onnected to any of the other hard wired Stations if the correct wires have been extended through to the telephone socket The ip520c requires more wires to work than an ordinary telephone See page 17 f...

Page 166: ...English Version 1 0...

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