Administration Manual ip500pbxw – English
55
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Dial 93
Delete the outgoing greeting
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Dial 0
Change Voicemail Password
When playback of messages has commenced
-
Dial #
Playback is paused
-
Dial 2
Save this message and move to the next message
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Dial 3
Erase this message and move to the next message
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Dial 4
Go back to the start of the message
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Dial 5
Go back to the previous message
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Dial 7
Go back ten seconds
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Dial 8
Go forward ten seconds / Skip the time stamp
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Dial 9
Forward the message to another station
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Dial 0
Return Call. Automatically make a call to the caller who left the message.
Answering Machine
In default Line Divert on no Answer is set for all lines. If an incoming call is not answered within 18 seconds the call is
automatically presented to the Answering Machine. This applies to all calls received on all lines.
You can programme the system so that the calls are not automatically presented to the Answering Machine unless it is
turned on. You can also decide which lines are answered by the Answering Machine and how long calls ring before they
are answered.
Before programming the Answering Machine the Line Divert on No Answer to the Answering Machine should be turned off.
On the idle menu of a ip520c select Line Divert. Select Line 1 and then select Divert On No Answer. Do the same for Line 2
and IP Trunks 1 and 2.
Continue then to programme the Answering Machine.
To program lines to be answered by the Answering machine
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For configuration via the web interface, see page 74.
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For configuration via the ip520c interface, see page 133.
To turn the Answering Machine on and off
From a ip520c select Answering Machine on the Idle menu. At least one line must be programmed to be answered by the
answering machine for the prompt to appear on the idle display.
From a standard or cordless phone dial 737.
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For configuration via the web interface, see page 74.
-
For configuration via the ip520c interface, see page 133.
To retrieve messages left on the Answering machine
Messages stored on the Answering machine can be retrieved from any station. When messages have been left, the
Message Waiting light on station 20 will be lit and the ‘Ans/machine messages’ will appear on the top line of the display.
- Select
Ans/machine
messages
.
-
Enter 9 as the station number.
-
Enter the Voicemail Password and select the option you require.
-
Station 20 can have its own Voice Mailbox, accessed by using station number 20. The Answering machine has its
own Mailbox, accessed by using station number 9. Both can have their own Voicemail Passwords.
To change the greeting on the Answering machine
-
Press the MESSAGE Key
5
.
- Select
Answering
machine
or dial 9 as the station number
