Administration Manual ip500pbxw – English
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Your external IP address is shown. You provide this address to the maintenance engineer, as this is the address they use
to access your system.
In order to make the access secure and prevent unwanted access you also define a Password that you supply to the
maintenance engineer.
They will supply you with the IP address that they use to access your system. You enter this in the IP address field.
This ensures that access is allowed from that IP address only and is only allowed when the correct Password, which you
define, is provided.
There is also a time out on the access that is set at 30 minutes. This can be increased or decreased as required.
The Remote access user name is predefined as ‘remote’.
Call Log
The system stores records of the last 250 calls made and received. This log can be retrieved. The log is presented in a
spreadsheet format.
1. Select
Call
Log
in the Diagnostics drop down menu. The following menu is displayed:
2. Select
Download
. You may be prompted to click on
‘here’
if the web browser blocks the download.
3.
The records are presented in a spreadsheet format.
−
I/G or O/C : Incoming or Outgoing Call
−
Date : The Date the call was made
−
Start Time : The time the call started
−
Duration:
The
call duration
−
Line : The line the call was made on
−
Start phone : The phone that started the call
−
Finish phone : The phone that finished the call
−
Telephone number: The number dialled or received.