Administration Manual ip500pbxw – English
159
F
Troubleshooting
This appendix takes you through a step-by-step procedure to help you resolve problems that you may encounter when
installing or using ip500pbxw.
Cannot browse the Internet
(1) Check the LEDs on the ip500pbxw front panel
Yes
Go to
(b)
(a)
Is the Power
LED on?
No
Verify that you are using the power cable provided and that it is securely connected to
ip500pbxw and a wall socket/power strip.
Yes
Go to
(d)
(b)
For a wired PC
Is the Ethernet
LED on?
No
Verify that your PC is connected to LAN port 1, 2, 3 or 4 on the ip500pbxw using a Cat 5
patch cord or cable.
Yes
Go to
(d)
(c)
For a Wireless
PC
Is the Wireless
LED Green?
No
Go to
(4) Check your WLAN settings
Yes
Go to
(e)
(d)
Is the DSL
LED on steady?
No
The LED is flashing
Verify that the ADSL port on the ip500pbxw is connected to the
computer
port on the
splitter, and that the
line
port on the splitter is connected to the telephone line.
If the above connections are correct, report the problem to your ADSL service provider.
Yes
Go to
(3) Check your PC settings
(e)
Is the Internet
LED Green?
No
The LED is Red.
Go to
(2)
Check your ADSL settings
.
