Administration Manual ip500pbxw – English
164
Is there any way of retrieving deleted messages?
Unfortunately there is no facility to retrieve DELETED Voicemail messages.
Noise from the ip520c speaker.
There is an option on the ip500pbxw system to play the music you provide for music on hold through the ip520c speakers
when the ip520c is not being used. This feature can only be used when you provide an external music source. If the feature
is turned on and an external music source is not provided the ip520c speakers may make a low-level noise. To stop this,
program the feature off. Do this by selecting
on the ip520c, scroll down and select 'Background music' and select
the 'OFF' option.
ip520c not working in another station
If the ip500pbxw system wiring has been extended a ip520c can only be connected to any of the other hard-wired Stations
if the correct wires have been extended through to the telephone socket. The ip520c requires more wires to work than an
ordinary telephone. See page 17 for wiring instructions.
ip520c ‘Speakerphone’ does not appear to work
The ip520c has probably been programmed for headset use. Select
and scroll to Headset mode. Select Headset
mode and select Headset off. Headset mode should only be set on when a headset is connected to the headset connection
on the ip520c and this is to be used instead of the handset.
Connecting to an external modem
If you are connecting to the Internet via another modem) connect the Blue cable provided to the Blue WAN connector on
the back of the ip500pbxw.
Connect the other end of the blue cable to the LAN port on the external modem.
Support
If you cannot resolve a fault using the troubleshooting section, please contact our technical support for ip500pbxw.
Contact details are available on our website:
http://www.doro.com