Administration Manual ip500pbxw – English
42
Making External Calls
There are two modes of operation available for making external calls. The normal mode, which is the default, a line access
digit is dialled to select a external line. If Automatic Line selection is programmed you do not enter the line access code.
To make an external call in normal mode
1.
Lift the handset, or use a Hands-free Key, if available on your telephone.
2.
Obtain a free line in one of the following ways:
3.
Dial 0 to select a PSTN Line.
4.
Dial 8 to select a VoIP line.
5.
Dial the number you require.
To make an external call in Automatic Line selection mode
1.
Lift the handset, or use a Hands-free Key, if available on your telephone.
2.
Dial the number.
3.
The system automatically selects a free line and the number is dialled.
To make an internal call in normal mode
1.
Lift the handset, or use a Hands-free Key, if available on your telephone.
2.
Dial the desired
station
number (20 -23 or 31-34).
To make an Internal call in Automatic Line selection mode
1.
Lift the handset, or use a Hands-free Key, if available on your telephone.
2.
Press Forward Recall and dial the desired station number (20-23 or 31-34)
To answer a call
When the telephone rings, lift the handset, or use a
Hands-free Key
if available on your telephone.
Holding & Transfer Calls
To place a call on hold
1.
Press the Recall Key or Forward Recall.
If you replace the handset, you can continue to use your telephone. The held call will call back within ninety seconds
provided your telephone is idle. If you are busy on the telephone after the ninety seconds the call will ring when the handset
is replaced.
To transfer a call
1.
Press the Recall Key or Forward Recall.
2. Dial
the
station
number and replace the handset.
To make an external consultation call
While on an external call you can contact another station to make an enquiry, as follows:
1.
While on an external call, press the Recall Key or Forward Recall on your telephone.
2.
Dial the station number.
3.
To return to the external call and place the station on hold, press Recall or Forward Recall and dial 2.
4.
To return to the external call and release the station, press Recall (Forward Recall) and wait or press Recall
(Forward Recall) and dial 1.
To transfer the external call to the
station,
replace the handset when talking to the
station
with the external call on hold.
Station Diverting
Divert all calls
1.
Lift handset or use hands-free if available.
2. Dial
732
3.
Dial the station number.
Cancel Divert all calls
1.
Lift handset or use hands-free if available.
2. Dial
732.
