Administration Manual ip500pbxw – English
46
-
On a ip520c phone, select
Call
Park
on the display.
-
Pick
up
park
is then displayed on the top line on the display on all ip520c phones. Select this option to retrieve
the parked call.
Note
Only one call may be parked in the system. A parked call will
recall after three minutes
On a standard telephone, the code is Recall 712 to park a call and 712 to retrieve it.
Storing and redialling caller numbers
The Caller Display service is available on your lines. If it is activated on your lines your network sends the telephone
number of callers to the system (provided the caller has not elected to restrict the network from presenting their number).
The telephone number (or associated name) is displayed on the ringing ip520c phones.
The Caller Display information is also shown if the station is equipped with a standard telephone which supports the
service.
Your telephone number will also be presented to persons you call, unless you restrict your number from being presented.
The Caller Display store automatically stores information relating to unanswered calls to the system (answered calls can
also be stored). The information stored is the caller telephone number, and the date and time of the call. Information is not
stored for calls with withheld or unavailable numbers. When a new record is received and the memory is full the oldest
record is discarded from memory.
The Caller Display list can be allocated as one central store of data on calls received. This store alerts station 20 (default),
by means of a display prompt, that new calls have been stored. You can also program all ip520c phones to store up to ten
numbers each.
To examine and redial stored caller numbers
- Select
Missed
Calls
‐
Personal
to examine the numbers in the personal store of your ip520c phone.
- Select
Missed
Calls
‐
System
to examine the system store. This can be selected from any station.
-
You will see the following information:
-
The number and time of the last three calls received are displayed.
-
If the call was answered the display will show an
A
on the right-hand side of the record. If the call was not
answered, the
A
will not be displayed.
-
The date information for the displayed calls is shown for a few seconds instead of the time.
-
You may scroll through the stored numbers and names by using the Scroll Up (
Ñ
) and Scroll Down Key (
Ô
) situated
below the display.
-
If you press the display key beside a particular record the system automatically selects a free line and dials the
displayed number. If the station is restricted from dialling, or if there is no line available, you will hear a busy tone.
- If
an
R
is displayed on the right-hand side of a record, this indicates that the number has been redialled.
- If
an
A
is displayed on the right-hand side of a record, this indicates that the number has been answered.
To set up your system to display caller numbers received on the lines )
-
For configuration via the web interface, see page 83.
-
For configuration via the ip520c interface, see page 122.
To associate a caller number with a name, and route its calls to a station
-
For configuration via the web interface, see page 88.
-
For configuration via the ip520c interface, see page 122.
CDS Store – storing calls
-
To program the CDS stores to store all calls or unanswered calls only see page 75 for configuration via the web
interface, and page 123 for configuration via the ip520c interface.
To set up Stations with an individual CDS store
-
For configuration via the web interface, see page 78.
