Administration Manual ip500pbxw – English
51
-
For configuration via the ip520c interface, see page 130.
To turn on your Voice Mailbox
-
For configuration via the web interface, see page 77.
-
For configuration via the ip520c interface, see page 132.
To access your Voice Mailbox
-
On the ip520c, Press the MESSAGE Key
5
.
-
Select the station or Answering Machine from the list (The list of all stations allocated a mailbox is displayed)
-
Enter your voicemail password, (1111 by default), followed by #.
-
You are presented with the voice mail menu. The options displayed are
Play
,
Erase
all
messages
,
Greeting
,
Change
Password
,
Monitor
and
Cancel
.
To retrieve messages left in your Voice Mailbox
If new voice messages have been left in your Voice Mailbox, the Message Waiting Light, located on the top right-hand
corner of your ip520c, will be on. In addition, the top line on your ip520c display will show
xx
New
voice
messages
.
1.
From the ip520c’s display, select
New
voice
messages
.
2.
Select your station from the list.
3.
Enter your Voicemail Password, which is 1111 by default, followed by #.
4. Select
Play
. The new messages are played.
Note
Each message is time stamped to tell you when the message was
received. When all new messages are played, you are informed of the
total number of messages in your voicemail box. You may skip the
time stamp by dialling 8, which jumps forward ten seconds.
Forward a message from a ip520c
A user can forward a message from their voice box to another voice box.
-
While you are listening to the message select the
Forward
message
option
-
Select the station to forward to from the menu on the phone.
In the forwarding voice box the forwarded message is considered as a message that has been heard by the user.
To automatically call the sender of a message
The ‘Return call’ feature allows a user to initiate a call to the sender of a message in their voice box.
-
When you have listened to a message in the Voicemail select the
Return
Call
option
-
The system initiates a call to that number
Note
To return calls to external callers the CDS service must be
available on the lines.
To record your own Voice Mailbox greeting:
Each station, which has been allocated a Voice Mailbox, can record its own greeting. This will be relayed to callers who are
answered by the Voice Mailbox.
1.
At your station, press the MESSAGE Key
5
.
2.
Select your station from the list.
3.
Enter your Voicemail Password, (1111 by default), followed by #.
4. Select
Greeting
.
5. Select
Record
greeting
6.
Speak to record a personalised greeting when prompted.
7. Press
Confirm
.
Press the Hands-free Key to finish programming
