4-23
Cisco TelePresence System Release 1.6 Administration Guide
OL-13676-05
Chapter 4 Troubleshooting the CTS 500
Managing Hardware Setup
The alternate display is set up successfully when the test pattern is displayed on the projection surface
in the meeting room while running the test.
Tip
When troubleshooting presentation devices, start with the alternate display test pattern to see if it is set
up correctly and then proceed through VGA and document camera input tests as necessary.
Use the information in the following sections to test presentation devices:
•
Checking the Test Pattern, page 4-23
•
Checking the VGA, page 4-24
•
Checking the Document Camera, page 4-24
•
Resetting the Projector, page 4-24
•
Troubleshooting Presentation Devices, page 4-26
•
Related Information, page 4-28
Checking the Test Pattern
To check the test pattern, follow these steps:
Step 1
Log in to the Cisco TelePresence System Administration window.
Step 2
Choose Troubleshooting > Hardware Setup.
Step 3
Click the Presentation Devices radio button.
Step 4
Click Start in the Testing box. The Presentation Source buttons are activated.
Step 5
Select Test Pattern and click Test. It may take up to 15 seconds before you begin to see an image on the
projection surface. The image should be fully formed after approximately 45 seconds.
If the test pattern is displaying correctly, you should see a grid projected on the projection surface. In
the center of the grid, you should see a series of horizontal grey bars. You should also see a one-pixel
wide green border around the outside of the grid.
If the green border is not visible, for systems with an Auxiliary Control Unit, do the following:
a.
Click Set Projector Defaults. A dialog box opens alerting you that setting projector defaults may
take up to 45 seconds. A menu will appear from the projector to select settings.
For systems without the Auxiliary Control Unit, use the projector remote control to change the
following settings on the projector:
b.
Picture adj: Overscan should be set to 0
c.
Screen: Normal
Step 6
Click Stop Test to end the test.
Table 4-6
Supported Presentation Devices
Presentation Device
Included in Cisco TelePresence System
—
Optional in Cisco TelePresence System
•
CTS 500
Alternate Display
Document Camera
—
•
CTS 500
