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Troubleshooting
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Problems with Scanning
> Scan Quality (Image Displayed on the Monitor) Is Poor
Scan Quality (Image Displayed on the Monitor) Is Poor
Check 1: Increase the scanning resolution.
Resolution
Check 2: Set the scale to 100%.
Some applications do not display images clearly if the image is too small.
Check 3: If moire (stripe pattern) appears, take the following measures and
scan again.
On the Basic Mode tab of ScanGear (scanner driver), select Magazine(Color) in Select Source.
On the Advanced Mode tab of ScanGear (scanner driver), set Descreen in Image Settings to ON.
Image Settings
Important
If moire appears when you scan a digital print photo, take the above measures and scan again.
If you use MP Navigator EX, set Document Type to Magazine(Color) or enable Descreen in the Scan
Settings dialog box and scan again.
Scan Settings Dialog Box (Photos/Documents)
Check 4: Check the monitor's color depth.
From the Start menu, select Control Panel > Appearance and Personalization > Adjust screen resolution
to open the Display Settings dialog box. Set the color depth to Medium (16 bit) or Highest (32 bit).
Windows XP:
From the Start menu, select Control Panel > Display to open the Display Properties dialog box. On
the Settings tab, set the color depth to Medium (16 bit) or Highest (32 bit).
Windows 2000:
From the Start menu, select Settings > Control Panel > Display to open the Display Properties dialog
box. On the Settings tab, set Colors to High Color (16 bit) or True Color (32 bit).
Check 5: The Platen or Document Cover may be dirty.
Clean the parts by following the procedures in "
Cleaning the Exterior of the Machine
."
Check 6: If the document is in poor condition (dirty, faded, etc.), use
Reduce Dust and Scratches, Fading Correction, Grain Correction, etc. in
Image Settings on the Advanced Mode tab of ScanGear (scanner driver).
Image Settings
Check 7: If the color tone of images with consistent color tone (such as the
sky) is different from the original document, take the following measures
and scan again.
On the Advanced Mode tab of ScanGear (scanner driver), set Auto Tone in Image Settings to OFF.
Image Settings
Open the Preferences dialog box from the Advanced Mode tab of ScanGear (scanner driver) and set
Color Matching on the Color Settings tab.
Color Settings Tab
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Scan Quality (Image Displayed on the Monitor) Is Poor
Summary of Contents for MP980 series
Page 18: ...Page top Page 18 of 947 pages Printing Photos Saved on the Memory Card ...
Page 29: ...Page top Page 29 of 947 pages Making Copies ...
Page 62: ...Page top Page 62 of 947 pages Printing Documents Macintosh ...
Page 75: ...Page top Page 75 of 947 pages Loading Paper ...
Page 100: ...Page top Page 100 of 947 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 103: ...Page top Page 103 of 947 pages Examining the Nozzle Check Pattern ...
Page 105: ...Page top Page 105 of 947 pages Cleaning the Print Head ...
Page 107: ...Page top Page 107 of 947 pages Cleaning the Print Head Deeply ...
Page 159: ...Page top Page 159 of 947 pages Selecting a Photo ...
Page 161: ...Page top Page 161 of 947 pages Editing ...
Page 163: ...Page top Page 163 of 947 pages Printing ...
Page 240: ...Page top Page 240 of 947 pages Attaching Comments to Photos ...
Page 244: ...See Help for details on each dialog box Page top Page 244 of 947 pages Setting Holidays ...
Page 317: ...Page top Page 317 of 947 pages Setting Paper Dimensions Custom Size ...
Page 332: ...Page top Page 332 of 947 pages Printing with ICC Profiles ...
Page 468: ...Printing Photos Sending via E mail Editing Files Page top Page 468 of 947 pages Saving ...
Page 520: ...taskbar and click Cancel Printing Page top Page 520 of 947 pages Print Document Dialog Box ...
Page 746: ...Page top Page 746 of 947 pages Printing with Computers ...
Page 780: ...Page top Page 780 of 947 pages If an Error Occurs ...
Page 870: ...Page top Page 870 of 947 pages Before Printing on Art Paper ...
Page 882: ...Before Installing the MP Drivers Page top Page 882 of 947 pages Installing the MP Drivers ...