![background image](http://html.mh-extra.com/html/canon/mp980-series/mp980-series_on-screen-manual_61518821.webp)
Advanced Guide
>
Troubleshooting
> Message Appears on the Computer Screen
Message Appears on the Computer Screen
Service Error 5100 Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Automatic Print Head Alignment Is Displayed
Writing Error/Output Error/Communication Error
Error Number: 300 Is Displayed
Error Number: 1700 Is Displayed
Ink Info Number: 1600 Is Displayed
Ink Info Number: 1683 Is Displayed
Ink Info Number: 1688 Is Displayed
Error Number: 1851 Is Displayed
Error Number: 1856 Is Displayed
Error Number: 2001 Is Displayed
Error Number: 2002 Is Displayed
Error Number: 2500 Is Displayed
Other Error Messages
Service Error 5100 Is Displayed
Check: Is the movement of the Print Head Holder blocked?
Cancel printing from your computer and turn off the machine. Then clear the jammed paper or
protective material that is preventing the Print Head Holder from moving.
Important
Be careful not to touch the components inside the machine. The machine may not print
out properly if you touch it.
Turn the machine back on.
If the problem is not resolved, contact your Canon service representative.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See
Cannot Print Properly with Automatic Duplex Printing
and take the
appropriate action.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See
Auto head align has failed.
in
An Error Message Is Displayed on the
LCD
and take the appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the
Power lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the
Power
lamp is flashing blue, the machine is initializing. Wait until the
Power
lamp
stops flashing and remains lit blue.
Check 2: Make sure that the printer port is configured appropriately in the MP
Page 821 of 947 pages
Message Appears on the Computer Screen
Summary of Contents for MP980 series
Page 18: ...Page top Page 18 of 947 pages Printing Photos Saved on the Memory Card ...
Page 29: ...Page top Page 29 of 947 pages Making Copies ...
Page 62: ...Page top Page 62 of 947 pages Printing Documents Macintosh ...
Page 75: ...Page top Page 75 of 947 pages Loading Paper ...
Page 100: ...Page top Page 100 of 947 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 103: ...Page top Page 103 of 947 pages Examining the Nozzle Check Pattern ...
Page 105: ...Page top Page 105 of 947 pages Cleaning the Print Head ...
Page 107: ...Page top Page 107 of 947 pages Cleaning the Print Head Deeply ...
Page 159: ...Page top Page 159 of 947 pages Selecting a Photo ...
Page 161: ...Page top Page 161 of 947 pages Editing ...
Page 163: ...Page top Page 163 of 947 pages Printing ...
Page 240: ...Page top Page 240 of 947 pages Attaching Comments to Photos ...
Page 244: ...See Help for details on each dialog box Page top Page 244 of 947 pages Setting Holidays ...
Page 317: ...Page top Page 317 of 947 pages Setting Paper Dimensions Custom Size ...
Page 332: ...Page top Page 332 of 947 pages Printing with ICC Profiles ...
Page 468: ...Printing Photos Sending via E mail Editing Files Page top Page 468 of 947 pages Saving ...
Page 520: ...taskbar and click Cancel Printing Page top Page 520 of 947 pages Print Document Dialog Box ...
Page 746: ...Page top Page 746 of 947 pages Printing with Computers ...
Page 780: ...Page top Page 780 of 947 pages If an Error Occurs ...
Page 870: ...Page top Page 870 of 947 pages Before Printing on Art Paper ...
Page 882: ...Before Installing the MP Drivers Page top Page 882 of 947 pages Installing the MP Drivers ...