Canon imagePRESS C800 Series, Troubleshooting Manual

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Chapter 1
1-67
[Caution] After peeling the sheets off, if an image of high density is printed out with thin coated paper under a high humidity environment, the paper may attach
onto the guide of the reverse delivery unit under the influence of the electrically-charged paper and 020F jam may occur.
When 020F jam has occurred with thin coated paper, replace with a new reverse delivery unit.
3) Close the reverse delivery unit, put the feed guide back into place and close the front left cover.
4) Pass the envelope with which the symptom occurred through to confirm that the symptom does not occur.
1.1.6 Jam (FIN)
1.1.6.1 1046 jam code in booklet mode due to disconnection of connector (Saddle Finisher-AM2)
0031-8360
[ Verified by Canon Inc. ]
Symptom
When printing in booklet mode, after clearing 0CA0 jam, 1046 jam may occur.
1046 jam: (Saddle vertical path sensor delay)
Cause
The above mentioned symptom occurs when the connector of the saddle paper tapping HP sensor [1] of the saddle unit [A] is disconnected.
Service work
1) Check if the connector of the saddle paper tapping HP sensor of the saddle unit is disconnected. If the same connector is not disconnected, then check other
factors (disconnection of cable and sensor etc).
2) Print out the booklet mode job that generated the symptom and confirm if the symptom does not occur.
3) If the symptom does not improve, then check other factors.
1.1.6.2 1320 jam code due to disconnection of connector (Finisher-AM1/Saddle Finisher-AM2)
0031-8359
[ Verified by Canon Inc. ]
Symptom
When the main power of the host machine is turned on, 1320 jam may occur.
1320 jam: (When unfinished paper remains in the feed unit on power-on)
Cause
The above symptom occurs when any of the following connectors is disconnected.
- J277[1], J278[2] or J286[3] of the feed motor driver PCB [A] on the back side of the finisher