Canon imagePRESS C800 Series, Troubleshooting Manual

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Contents
1.1.3.3.1 "Could not perform the operation because the memory is full." is displayed ...................................................................................... 1-50
1.1.3.3.2 "Scanning will be canceled because the memory is full. Wait a moment, then try again." is displayed ............................................. 1-50
1.1.3.3.3 "Scanning will be canceled because the memory is full. Do you want to print (send, store)* the scanned pages?" is displayed ....... 1-50
1.1.3.4 Other Defect.................................................................................................................................................................................................. 1-51
1.1.3.4.1 Saddle stitch position of the paper are not exactly in the middle of the booklet / Folds of the paper are not exactly in the middle of the
booklet (Saddle Finisher -AM2)..................................................................................................................................................................... 1-51
1.1.3.4.2 How to clear a staple jam which occures in staple unit (Finisher-AM1/Saddle Finisher-AM2) ......................................................... 1-51
1.1.3.4.3 How to clear a staple jam which occures in saddle stitcher unit (Saddle Finisher-AM2).................................................................... 1-55
1.1.3.4.4 Cassette semi-closed/latch not locking due to inadequate cassette pull-in adjustment ........................................................................ 1-59
1.1.3.4.5 Cassette is unable to be pulled in completely due to depletion of grease at the sliding part................................................................ 1-62
1.1.4 Network...................................................................................................................................................................................... 1-65
1.1.4.1 Connection Problem ..................................................................................................................................................................................... 1-65
1.1.4.1.1 Unable to obtain device status/Unable to print/Unable to login using log in when immediately recovering from Deep Sleep .......... 1-65
1.1.5 Jam (Main Unit) ......................................................................................................................................................................... 1-65
1.1.5.1 0210/020F jam code due to feeding an envelope ......................................................................................................................................... 1-65
1.1.6 Jam (FIN) ................................................................................................................................................................................... 1-67
1.1.6.1 1046 jam code in booklet mode due to disconnection of connector (Saddle Finisher-AM2) ...................................................................... 1-67
1.1.6.2 1320 jam code due to disconnection of connector (Finisher-AM1/Saddle Finisher-AM2) ......................................................................... 1-67
1.1.7 Specifications-Related FAQ....................................................................................................................................................... 1-69
1.1.7.1 FAQ on Main Unit Specifications ................................................................................................................................................................ 1-69
1.1.7.1.1 Specifications for Duplex Color Image Reader Unit-H1 ..................................................................................................................... 1-69
1.1.7.1.2 Specifications for POD Deck Lite-B1 .................................................................................................................................................. 1-70
1.1.7.1.3 Specifications for Multi-drawer Paper Deck-B1 .................................................................................................................................. 1-70
1.1.7.1.4 Specifications for Stack Bypass-B1...................................................................................................................................................... 1-71
1.1.7.1.5 Specifications for Stack Bypass Alignment Tray-C1........................................................................................................................... 1-71
1.1.7.1.6 Specifications for Tab Feeding Attachment-F1.................................................................................................................................... 1-72
1.1.7.1.7 Specifications for Envelope Feeder Attachment-F1............................................................................................................................. 1-72
1.1.7.1.8 Specifications for Envelope Feeder Attachment-G1 ............................................................................................................................ 1-72
1.1.7.1.9 Specification for Document Insertion Unit-M1.................................................................................................................................... 1-73
1.1.7.1.10 Specifications for Paper Folding Unit-F1........................................................................................................................................... 1-73
1.1.7.1.11 Specifications for Output Tray-A1 ..................................................................................................................................................... 1-74
1.1.7.1.12 Specifications for Finisher-AM1 ........................................................................................................................................................ 1-75
1.1.7.1.13 Specifications for Saddle Finisher-AM2 ............................................................................................................................................ 1-76
1.1.7.1.14 Specifications for Puncher Unit-BS1 / Puncher Unit-BT1................................................................................................................. 1-78
1.1.7.1.15 Available paper for the imagePRESS C800/C700 ............................................................................................................................. 1-79
1.1.7.1.16 How to load envelopes when picking up from paper drawer ............................................................................................................. 1-80
1.1.7.1.17 How to load envelopes when picking up from Multi-purpose Tray................................................................................................... 1-90
1.1.7.1.18 How to load pre-punched paper........................................................................................................................................................ 1-101
1.1.7.1.19 How to load Transparencies ............................................................................................................................................................. 1-101
1.1.7.1.20 How to load tab paper....................................................................................................................................................................... 1-102
1.1.7.1.21 Automatic gradation adjustment for a custom paper type / Registering and Selecting Paper for Calibration / Initializing Standard Values
for Calibration............................................................................................................................................................................................... 1-106
1.1.7.1.22 How to set Delivery Tray by functions............................................................................................................................................. 1-107
1.1.7.1.23 Cautions on enlarging A4/B5/A5/LTR/STMT originals to A3/B4/11" x 17"/LGL paper............................................................... 1-108
1.1.7.1.24 Fine adjustments to the color by varying the relative strength and density of each color................................................................ 1-108
1.1.7.1.25 Perfect binding finishing size fine adjustment (Perfect Binder-D1) ................................................................................................ 1-109
1.1.7.1.26 Adjusting the Amount of Glue for Perfect Binding (Perfect Binder-D1) ........................................................................................ 1-110
1.1.7.1.27 Setting method for printed images with both smooth gradation and outlines (change the gradation pattern of a printed image)... 1-110
1.1.7.1.28 Supposed reason for paper jams occur frequently............................................................................................................................ 1-111
1.1.7.1.29 Hardware Specifications / Software Specifications
（ Network Environment ） ............................................................................... 1-111
1.1.7.1.30 Location of Power Switch and how to check Breaker...................................................................................................................... 1-112
1.1.7.1.31 Number of registered mail box ......................................................................................................................................................... 1-112
1.1.7.1.32 Number of files and pages that can be sent at same time from same mail box ................................................................................ 1-114
1.1.7.1.33 Major specifications for Main Unit .................................................................................................................................................. 1-114
1.1.7.1.34 Specifications for Copy Card Reader-F1.......................................................................................................................................... 1-117
1.1.7.1.35 How to make color more vivid when copying/printing stored files ................................................................................................. 1-118
1.1.7.1.36 Points to note when replacing Main Controller PCB 1 .................................................................................................................... 1-118
1.1.7.1.37 Points to note when replacing DC Controller PCB .......................................................................................................................... 1-119
1.1.7.1.38 Points to note after replacing Primary Charging Wire ..................................................................................................................... 1-120
1.1.7.1.39 Points to note after replacing Grid Plate........................................................................................................................................... 1-122
1.1.7.1.40 Points to note after replacing Primary Charging Assembly ............................................................................................................. 1-125