Brocade Communications Systems Network Advisor 12.3.0, User Manual

Page: 1433 / 1940

Brocade Network Advisor SAN User Manual 1381
53-1003154-01
Chapter
34
Technical Support
In this chapter
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Server and client support save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1381
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Device technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1385
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Upload failure data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1392
Server and client support save
You can use Technical Support to collect SupportSave data for the Management server and clients.
Server Support save data includes:-
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Engineering logs
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Events
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Configuration files
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Operating system-specific information
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Environment information
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Vital CPU, memory, network resources
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Agent and driver logs
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Install logs
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Core files
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Database (partial or full)
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Web Tools data
Client Support save data includes:-
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Client Log Files
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Client data model log
Capturing Server and Client support save data
To capture both server and client support save files, complete the following steps.
1. Select Monitor > Technical Support > SupportSave.
The SupportSave dialog box displays.
2. Select the Server SupportSave check box to run supportsave on the server.
3. Enter a file name for the server support save file in the File Name field.
The default file name is DCM-SS- Time_Stamp .