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AT&T MERLIN LEGEND Release 3.1, System Programming Manual

The AT&T MERLIN LEGEND Release 3.1 System Programming Manual is a comprehensive guide for configuring and maintaining this powerful telephone system. Users can easily download this manual for free from our website, manualshive.com, to optimize the performance and functionality of their MERLIN LEGEND system.

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System Programming

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Summary of Contents for MERLIN LEGEND Release 3.1

Page 1: ...AT T 555 640 111 March 1996 MERLIN LEGEND Communications System Releases 3 1 and 4 0 System Programming...

Page 2: ...t 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses a...

Page 3: ...talling programming or using your system Outside the continental U S contact your local AT T authorized representative AT T Corporate Security Whether or not immediate support is required all toll fra...

Page 4: ...ogramming 1 1 n System Programming Console 1 4 n Programming Procedures 1 10 n Access to System Programming from the MLX 20 Console 1 39 n Idle States 1 42 n Product Enhancements 1 45 2 Programming wi...

Page 5: ...Group Features 3 110 n Optional Group Calling Features 3 125 n System Features 3 147 n Night Service 3 190 n Labeling 3 201 n Print Reports 3 214 n Memory Card 3 222 4 Programming Procedures n Introd...

Page 6: ...m Features 4 244 n Remote Access Features 4 261 n Automatic Route Selection 4 282 n Night Service 4 309 n Labeling 4 313 n Print Reports 4 317 n Data Features 4 321 n Integrated Administration 4 326 n...

Page 7: ...and Repair Information A 5 n Renseignements sur la notification du minist re des Communications du Canada et la r paration A 6 n Security of Your System Preventing Toll Fraud A 9 n Toll Fraud Preventi...

Page 8: ...ogramming Sequence n System Programming Sequence G 1 H Programming Special Characters n Single Line Telephones H 1 n Analog Multiline Telephones H 2 n MLX Non Display Telephones H 3 n MLX Display Tele...

Page 9: ...fying telephone lines Use only AT T manufactured MERLIN LEGEND Communications System circuit modules carrier assemblies and power units in the MERLIN LEGEND Communications System control unit Use only...

Page 10: ...nplug the product from the wall outlet before cleaning Use a damp cloth for cleaning Do not use cleaners or aerosol cleaners Auxiliary equipment includes answering machines alerts modems and fax machi...

Page 11: ...ogram maintain and manage the communication system It is also intended for qualified support personnel who are responsible for installation and initial system programming How to Use This Book This boo...

Page 12: ...eably In this book we use line trunk and lines trunks to refer to facilities in general Specifically we refer to digital facilities We also use terms such as personal line ground start trunk DID trunk...

Page 13: ...r The names of fixed feature factory imprinted buttons appear in bold The names of programmed buttons are printed as regular text Choose Ext Prog from the display screen Plain constant width type indi...

Page 14: ...ut this document toll fraud security hazards are indicated by an exclamation point inside a triangle and the words Security Alert Security Alert Security Alert indicates the presence of toll fraud sec...

Page 15: ...0L Telephone Tray Cards 5 cards 555 640 124 MLX 10 Nondisplay Telephone User s Guide 555 630 151 MLX 10 Nondisplay Telephone Tray Cards 6 cards 555 640 120 Analog Multiline Telephones User s Guide 555...

Page 16: ...r comments both good and bad Please use the feedback form on the next page to let us know how we can continue to serve you If the feedback form is missing write directly to Documentation Manager AT T...

Page 17: ...screens and keys work How to interpret and use the programming procedures How to enter and exit system programming What system components require idle states for programming New programming features i...

Page 18: ...if the system manager included the features or options on the forms Before you begin to program or modify your system review the Control Unit Diagram on system planning Form 1 to identify the module t...

Page 19: ...communications system A built in modem in the processor allows the PC and the communications system to communicate Extension Programming This type of programming enables individual telephone users an...

Page 20: ...hout interfering with the operator s call handling You can also have one or two Direct Station Selectors DSSs connected to the system programming console Each DSS adds 50 extension buttons to the cons...

Page 21: ...r extension to a conference call Drop for disconnecting an extension or line from a conference call Hold for putting a call on hold Dialpad Number pad for dialing telephone numbers Direct Station Sele...

Page 22: ...e Page buttons The five remaining buttons on the first DSS are not used If a second DSS is connected to the console the 10 buttons at the bottom of the second DSS are not used Fixed Message Status but...

Page 23: ...each side of the screen to select commands options or items on the screen The functions of these buttons vary based on the option you select If you are using SPM for system programming the simulated M...

Page 24: ...49 69 L 8 28 48 68 P 7 27 47 67 T 6 26 46 66 X I 15 35 55 75 M 14 34 54 74 Q 13 33 53 73 U 12 32 52 72 Y 11 31 51 71 20 40 60 80 J 19 39 59 79 N 18 38 58 78 R 17 37 57 77 V 16 36 56 76 Z Top Sys Prog...

Page 25: ...he line trunk option that is being programmed For example when you select Pools from the Lines Trunks menu the red LED will be off if the selected line is not in a pool and on if the line is in a pool...

Page 26: ...programming information that includes the items listed below Programmable by Indicates who has permission to use the procedure Mode Specifies which system mode supports the procedure Key Hybrid PBX B...

Page 27: ...een shown in Figure 1 2 the screen shown in Figure 1 5 appears with system setup information System Set up Your system information appears in Review and Exit place of the x s Size xxxx Type xxxx Opera...

Page 28: ...n ns appear on the data entry screen they indicate data currently programmed for the feature An exception is the slot port number which is displayed as sspp to distinguish the 2 digit slot number from...

Page 29: ...ically assigns the next sequential extension jack number This extension jack pair does not appear on the data entry screen however if you press Inspct don the PC the pair appears as shown on the sampl...

Page 30: ...key that appears in the PC column 2 Enter the B channel group number nn 1 to 69 Enter B Channel Groups x x B channel entered in Step 1 Enter the group number Dial or type nn The Gray Bar The gray bar...

Page 31: ...contain notes a value entered in a previous step branching instructions general information or specific instructions Sample Step 2 shows a typical display of a value entered in a previous step The x...

Page 32: ...on l AT T Toll Procedure 1 _ AT T Toll _ Local If you select Local Local go to _ Misc u Local Procedure 2 Exit If you select Misc Misc go to n Miscellaneous Procedure 3 4 If necessary continue with th...

Page 33: ...step instructs you to return to the main procedure the branch procedure is complete At Step 5 of the branch procedure you would return to Step 4 of the Network Services procedure to continue In some c...

Page 34: ...es and Moving Among Screens At the bottom of each screen there are one or more screen keys with functions that allow you to change your entry save your entry or return to a previous screen Various com...

Page 35: ...trunks you may have the option to select Next 9on the PC This saves your entry and automatically provides the number of the next extension or trunk in the sequence Typically you remain at the same sc...

Page 36: ...move the extension from a group or to remove the feature from the extension See Steps 5 and 6 in the sample procedure below for an example of this type of screen The procedure is complete and you retu...

Page 37: ...to continue programming as shown in Step 6 in the example below below NOTE If you plan to take advantage of this key remember to enter the lowest number in the sequence at the first prompt Console Dis...

Page 38: ...system cold start 4 2 SProg Port Extension used for system programming 3 4 Mode Sets the system mode See Equipment 4 7 Key and Operations Hybrid PBX BehindSwitch Board Renum Renumber boards that have...

Page 39: ...the DSS ListDirctNo Listed directory number Block Block extension renumbering 3 17 Lines Extensions Adjuncts Description Page Operator Positions System operator positions 3 20 Direct Line Direct Line...

Page 40: ...tory Number Priority Operator QCC Ext QCC Extension calls Returning Returning calls Priority Operator GrpCoverage Group Coverage calls Priority Operator Msg Center Message center operation 3 46 ExtndC...

Page 41: ...channels All Loop Loopstart emulation on all channels All TIE Tie Trunk emulation on all channels TIE PBX Tie PBX transmit receive loss parameter Toll Toll transmit receive loss parameter S56 Switched...

Page 42: ...oundStart LoopStart All Ground All Loop Tie Lines Direction Tie trunks direction 4 96 Two Way OutGoing Incoming Intype Signaling type incoming tie trunk 4 98 Wink Delay Immed Auto Outtype Signaling ty...

Page 43: ...ed digits 4 120 DeleteDigit Delete Digits 4 122 Add Digits Add digits 4 124 Signaling Type of dialing signal 4 126 Rotary Touch Tone InvalDstn Directing outside calls on invalid extension 4 128 Send T...

Page 44: ...Copy Phone Number IncomingRtg Incoming Routing 4 144 Routing by Dial Plan Route by Line Appearance NumberToSend Telephone number to send to the network 4 146 Extension Only Base Number with Ext Line...

Page 45: ...TI QUEST MegacomWATS LongDistnce Local Local service INWATS 56 64 Digit VirtPrivNet OUTWATS Misc Miscellaneous service Other Any Service No Service Patterns TotalDigits DeleteDigit Add Digits Outgoing...

Page 46: ...vice OUTWATS 56 64 Digit VirtPrivNet Misc Miscellaneous service Other No Service Delete Digit Number of digits to delete Copy Copy options for lines trunks 4 63 Single Block Remote Access Remote Acces...

Page 47: ...erCode Barrier code options 4 271 SProg Maint Not currently available Code Info Barrier code information Code Length Barrier code length Code Entry Barrier code assignment Restriction Remote Access wi...

Page 48: ...modules 4 55 Primary Primary Clock Loop Local Secondary Secondary Clock Loop Local Tertiary Tertiary Clock Loop Local BRI Basic Rate Interface SPID DN Service Profile Identifier SPID and Directory Num...

Page 49: ...p Calling Calling group members and options 3 125 Hunt Type Hunt Type 3 125 Circular Linear Delay Announce Group Calling delay announcement 3 127 GrpCoverage Group Coverage receiver 3 130 Message Grou...

Page 50: ...umber of rings 3 160 Ext Status Extension status mode 3 161 Hotel GrpCall CMS SMDR SMDR options Format SMDR format 3 163 Basic SMDR ISDN SMDR Call Length Minimum length of time before a call is record...

Page 51: ...h a Disallowed List 3 186 Disallow To Assign a Disallowed List to a given extension 3 188 ARS Program Features for Automatic Route Selection ARS ARS1 7Dial 1 7 Digit Dialing Requirements 4 282 Within...

Page 52: ...g Message waiting indication Threshold Fax threshold duration MaintAlarms Maintenance alarms 4 205 VMS AA Voice Messaging System and Automated Attendant 4 206 TransferRtn Tranfer Return number of ring...

Page 53: ...n report Labels Label Information report Trunk Info Trunk Information report TIE Tie Trunk Information report DID DID Trunk Information report Loop Ground GS LS Trunk Information report General Genera...

Page 54: ...cription Page Cntr Prg Centralized telephone programming Program Ext Extension programming 5 3 Copy Ext Copy extension programming 5 8 Description Page Language Language options SystemLang System lang...

Page 55: ...tions Additional Information PC 1 Display the Menu Mode main menu screen 12 24 11 30 Anne Kim Andre Jorge Jose Sarah Show Number Next Page Press Menu 2 Select System Programming MENU MODE Select Featu...

Page 56: ...ce your selection System Programming Menu Figure 1 11 shows the two screens that make up the System Programming menu System Programming System Programming Make a Selection Make a Selection System Exte...

Page 57: ...Program systemwide features such as Transfer Return and Delay Ring Tables Program features that require entering information in a table such as Allowed Lists and Disallowed Lists AuxEquip Program aux...

Page 58: ...ystem or some part of it such as a trunk or an extension is idle not in use Some procedures require that a trunk or extension be idle only at the instant of programming Lengthy procedures require the...

Page 59: ...n be performed only when the entire system every line and every extension is idle Select system mode Identify system operator positions Renumber system Renumber boards Identify telephones with voice s...

Page 60: ...one or data terminal The following procedures can be performed only when the telephone or data terminal being programmed is idle Assign call restrictions Assign pool dial out restrictions Copy extensi...

Page 61: ...ases 1 1 2 0 2 1 3 0 and 4 0 This section briefly describes these enhancements and new features See the Feature Reference and the Equipment and Operations Reference for details about each enhancement...

Page 62: ...20 second gap between ring cycles for programming mode and Forced Idle tone Operational System operational enhancements include the following Automatic selection of an SA button when Conference is in...

Page 63: ...ies common to the MERLIN LEGEND Communications System and AUDIX Voice Power Any SPM Version 2 xx where xx is replaced by numbers provides a Convert function for use in upgrading the system from Releas...

Page 64: ...multiline telephones a Posted Message button must be programmed for the Do Not Disturb message to be posted automatically when a user activates the Do Not Disturb feature and confirmation messages wh...

Page 65: ...ing Party Number for Automatic Number ID ANI Maintenance Maintenance enhancements include the following Clear descriptions of module test failures Optional printing of hard copy of error logs Display...

Page 66: ...e on hold awaiting transfer can be picked up by any user who has a personal line for the call Beginning with Integrated Solution III Version 1 2 the automatic reconciliation program that was run autom...

Page 67: ...llation and hardware enhancements include the following The control unit covers for the MERLIN LEGEND Communications System are the same easy to use covers as those for the MERLIN II Communications Sy...

Page 68: ...onal application packages adjuncts and adapter enhancements include the following An AT T Digital Announcer Unit compatible with all call management systems and tip ring applications currently availab...

Page 69: ...8 NHL 8102 and 8110 single line telephones Release 3 0 Enhancements Release 3 0 includes all Release 2 1 functionality plus the enhancements listed below Equipment New hardware includes a variety of c...

Page 70: ...GL and 2500 MMGL single line desk telephones selectable positive disconnect Picasso Still Image telephone for interactive display of still images Videophone 2500 single line phone with interactive vid...

Page 71: ...administrable Inspection of Lines Trunks displays only those lines and trunks configured on system rather than all 80 facilities Stations and facilities in Maintenance Busy both manual and automatic c...

Page 72: ...que across the system the privileges and restrictions assigned to your home extension override the current restrictions at the host extension This includes toll restriction outward restriction Facilit...

Page 73: ...Release 2 1 1 which co resides with AUDIX Voice Power on the IS III Release 1 2 platform provides the same functionality as earlier versions plus the following enhancements Personal Fax Messaging Inb...

Page 74: ...trictions Trunk to Trunk Transfer on a per station basis This enhancement to the trunk to trunk feature enables the system manager to allow or disallow trunk to trunk transfer on a per station basis B...

Page 75: ...ty Alert Before removing restrictions it is strongly recommended that you read Appendix A Customer Support Information New default Facility Restriction Level FRL for VMI ports Beginning with Release 3...

Page 76: ...for National ISDN BRI Service This service provides a low cost alternative to loop start and ground start trunks for voice and digital data connectivity to the Central Office Each of the two B bearer...

Page 77: ...arding Delay setting for the Forward Remote Call Forwarding or Follow Me features The forwarding delay is the number of times that a call rings at the forwarding extension before the call is sent to t...

Page 78: ...witchhook flash is followed by an on hook state when dial tone is present Forward Disconnect All ports on 012 and 016 modules now send forward disconnect to all devices connected to them when forward...

Page 79: ...rading your communications system to a newer release Printing viewing and storing reports Programming the communications system remotely Programming in surrogate mode SPM runs on a DOS based PC as a s...

Page 80: ...ive that will accommodate the SPM diskette 3 5 inch or 5 25 inch A monochrome or color monitor A serial port that can use either a DB 9 or DB 25 connector For a DB 9 connector use a 9 pin to 25 pin ad...

Page 81: ...e Before you install or run SPM use diskcopy on a DOS PC see your operating system guide to make a backup copy of the SPM diskette and store the original in a safe place Use the backup copy to run the...

Page 82: ...print command PRINT D PRN B 4096 U 3 M 200 S 1 NUL Adds the following line to config sys if it is not already present DEVICE C ANSI SYS Copies the ansi sys file from the floppy disk to c Creates the d...

Page 83: ...lation is finished the following message appears SPM HARD DISK INSTALLATION IS NOW COMPLETE YOU MUST REBOOT YOUR SYSTEM BEFORE USING SPM 6 Remove the SPM diskette from Drive A and reboot your system T...

Page 84: ...ed of 1200 bps spm s2400 Specifies modem speed of 2400 bps spm color Specifies color monitor spm mono Specifies monochrome monitor spm 1 english Specifies English as the PC language spm 1 french Speci...

Page 85: ...ons port speed and press R Speed Type 1 for 1200 bps 1 1200 Type 2 for 2400 bps 2 2400 Enter selection 5 Respond to the color prompt and press R COLOR Type y if you have a color monitor Enter selectio...

Page 86: ...mation shown type n and press R If the PC is connected to the processor the SPM Main Menu appears as shown in Step 8 If the PC is not connected go to Connecting the PC 8 Press the function key that co...

Page 87: ...e as shown in Figure 2 1 The upper jack is reserved for the SMDR printer To connect a PC more than fifty feet from the control unit see Figure 2 2 For direct local connections the system supports spee...

Page 88: ...C Outlet D8W D8W D6AP Z3A2 ADU EIA 232 D DIW 102 or 103 Connecting Block 2012D 50M Transformer EIA 232 D BR1A 4P Adapter or 102 Connecting Block or 103 Connecting Block ADU Crossover Cable Control Uni...

Page 89: ...off power before inserti ng or remov ing modul es 408 GS LS 44GS or LS Outside Lines 8 Analog Telephones ATL 408 008 MLX 8 MLX Digital Telephones 012 PROCESSOR RS 232 012 Port Serial Communications P...

Page 90: ...nection If a modem connection is attempted while any other type of on site programming is in progress either at the system console or at a directly connected PC the system sends a message to the on si...

Page 91: ...Main Menu does not appear or if the information on the screen is garbled press any key again If the COM Port communications port screen appears instead of the SPM Main Menu it indicates that the SPM s...

Page 92: ...age Modem Connections You must make a data connection to a modem The following modem dialing commands are for Hayes and Hayes compatible modems These may not be the commands your modem uses refer to t...

Page 93: ...p the appropriate physical connections between the PC and the control unit See Connecting the PC 2 Type spm and press Rto display the SPM Welcome screen shown below Welcome to SPM X XX current version...

Page 94: ...r Language 0 NOTE The function keys shown on either side of the display are included here for quick reference See SPM Screens for details on using the PC keys in SPM Using SPM This section describes h...

Page 95: ...screen Figure 2 5 SPM Display F1 F1 through F5 F5 and F6 F6 through F10 F10 display on either side of the console simulation window They represent the function keys to use when you select screen optio...

Page 96: ...n h Home Quit Exit from SPM and return to the DOS prompt when you finish with system programming If you are using a modem the call is disconnected e Menu Return to the SPM Main Menu u More Display mor...

Page 97: ...in the SPM configuration file ams cfg You can then use this key sequence to execute DOS or UNIX System commands To return to SPM type exit R Enter The Rkey on your PC can be used instead of 0when Ente...

Page 98: ...ricted to use by your technical support organization Maintenance Restricted to use by your technical support organization and qualified technicians Restore To restore your system programming from disk...

Page 99: ...re 2 6 Figure 2 6 SPM Help Backup The Backup procedure is used by qualified service personnel to create a file of system programming information in the spm backup directory on the hard drive of the PC...

Page 100: ...you can read the header but you cannot read the data area following the header Use type backup filename to read the header on a DOS system or cat backup filename to read the header on a UNIX System N...

Page 101: ...a floppy disk go to Step 3 If you are saving the backup file to the hard disk go to Step 4 3 Remove the SPM diskette and insert a formatted diskette Use the arrow keys to highlight GOTO FLOPPY and pre...

Page 102: ...continue Press cto continue Go to Step 7 7 Observe the backup status screen Press ESC to Abort filename the backup filename specified Est Blocks xxx xxxx in Step 5 filename BACKUP IN PROGRESS Received...

Page 103: ...h the Boards option including phantom boards are cleared unassigned if you perform a board renumber System Board Renum NOTES 1 You must assign phantom boards to higher slot numbers than any real board...

Page 104: ...line jacks and 8 ATL analog extension jacks 408GLM 4 ground start loop start line jacks and 8 MLX extension jacks 16 endpoints 008ATL 8 analog extension jacks 008MLX 8 MLX 20L extension jacks 16 endpo...

Page 105: ...pace Next Exit Enter 4 Assign or remove the module from the slot entered in Step 3 module name module name option selected in Step 2 Enter slot numbers nn slot entered in Step 3 01 17 nn Delete 8 Back...

Page 106: ...you want to view the reports and press 0 A list of the current reports appears 3 Use the arrow keys to highlight the report you want to view and press 0 The report appears To view the next page of a...

Page 107: ...er of the screen Help screens are available to guide you through the Convert procedure See SPM Help Before you use the Convert option you must complete the following tasks If your PC has a hard disk i...

Page 108: ...ME YYY then press Enter Press ESC to abort FILENAME XXX and FILENAME YYY from the root directory of the disk in Drive A 4 Use the arrow keys to highlight the name of the backup file to be converted an...

Page 109: ...8 Use the arrow keys to highlight GOTO FLOPPY and press R Please select file name GOTO FLOPPY to convert to or select MAKE NEW FILE NEW FILE to create a new FILENAME XXX file on selected drive FILENA...

Page 110: ...elected to convert from Please choose a different file Press Enter to continue Press Rand repeat this step 11 Check the updated file screen and press R Please select file name FILENAME NEW name entere...

Page 111: ...language options operate independently of each other The following discussion refers to the language specified in the SPM configuration file as the PC language and the language used by the control un...

Page 112: ...ackup Restore Boards Pass Thru Print Opts Password Monitor Language 0 2 Press the function key that corresponds to your language selection Display Language Make a Selection 1 English 2 French 3 Spanis...

Page 113: ...SOR SPM PC Control Unit IS II III PC Direct Connection Remote Connection Figure 2 7 Pass Thru A Pass Thru request must be initiated at a DOS PC It is not available from a UNIX System PC that is Pass T...

Page 114: ...the Pass Thru request from the control unit for example because the PC is turned off you see the following message Pass thru failed Please try again If the connection between the control unit and the...

Page 115: ...you want to exit After confirmation the following message appears Returning to SPM Password The Password option is used by qualified service personnel to change the modem connection password A passwor...

Page 116: ...Old Password in Use and the procedure terminates Press Rto return to the SPM Main Menu 3 Type the new password any five characters Do not press R Password Enter New Password The password does not app...

Page 117: ...t Function Sys Program Maintenance Backup Restore Boards Pass Thru 4 Print Opts Password Monitor Language 2 Select the target device for the reports Printer Options Make a selection 1 SMDR Port 2 PC P...

Page 118: ...initialized during a Restart cold start Restore is terminated under the following conditions If fewer boards are listed on the disk than on the control unit If any real board is out of sequence with...

Page 119: ...FLOPPY and press R Make a selection for GOTO FLOPPY the RESTORE file backup ams file 1 If upgrading convert file 2 files before restoring Press ESC to Abort After you press R the GOTO FLOPPY statemen...

Page 120: ...to all of the system programming features available from the system programming console Basic Programming Information To begin programming you must perform one of the following to display the System...

Page 121: ...n Idle States A few of the programming procedures can be started only when the entire system or some part of it such as a trunk or an extension is idle not in use Some procedures require that the trun...

Page 122: ...display telephone users see the message Wait System Busy single line telephone users do not hear a dial tone Line or Trunk Idle Since these procedures require the line or trunk to be idle only at the...

Page 123: ...wing circumstances At the extension to remind the user that the system or the extension is in the forced idle state At the programming console or at a PC running SPM to remind the system manager that...

Page 124: ...re to print system reports using SPM at the PC The SPM Print Opts must be set to PC Port See Print Options for details about setting the printer output port 1 At the second page of the System Programm...

Page 125: ...save to the filename of your choice type filename and press R To print the reports to the hard disk if the print file already exists use the arrow keys to highlight the filename and press R Print to F...

Page 126: ...zardous electrical voltages are present inside this product This section describes upgrading your communications system to Release 4 0 You can use this procedure to perform the following upgrades From...

Page 127: ...ase DOS formatted diskette NOTE If SPM is already installed the Welcome to SPM screen that appears when you start SPM identifies the version on both the last line of the console simulation window and...

Page 128: ...s yes yes 2 09 2 0 no no yes no no 2 16 2 0 no no yes no no 3 18 2 0 no no yes yes no 4 15 2 0 no no yes yes yes 2 16 2 1 no no no no no 3 18 2 1 no no no yes no 4 15 2 1 no no no yes yes 3 18 3 0 no...

Page 129: ...grading from Release 2 1 and earlier a Unplug the interface cords from the SPM and SMDR printer ports on the processor module b Remove the processor module from Slot 0 c Install the Release 4 0 proces...

Page 130: ...Table 2 9 Lists the features added with Release 3 0 of the communications system When you upgrade from Release 2 0 or 2 1 to Release 3 0 you must program these features as the last step of the upgrad...

Page 131: ...tures listed in Table 2 11 When you upgrade from Release 2 0 or 2 1 to Release 4 0 you must program the features listed in Table 2 9 then the features listed in Table 2 10 then the features listed in...

Page 132: ...LinesTrunks PRI Test TelNum SysProgram LinesTrunks PRI Protocol SysProgram LinesTrunks PRI DialPlanRtg SysProgram LinesTrunks PRI OutgoingTbl SysProgram Tables ARS DID Emulation on T1 SysProgram Line...

Page 133: ...runk to Trunk Transfer Extensions More More TrkTransfer Toggle LED On Off or Dial ext no Enter Exit Exit Second Dial Tone TimerOptions More SecDT dial second dial tone timer value Enter Table 2 11 Pro...

Page 134: ...oard Renumber When an 012 module is replaced by an 016 module System Board Renum Yes Switched 56 Data To select T1 All Tie Switched 56 Data LinesTrunks LS GS DS1 Dial slot no Enter Type T1 Enter All T...

Page 135: ...T1 Data NW S56 Dial Plan Routing Expected Digits Drop Dial expected digits Enter Exit Exit Exit To specify Delete Digits LinesTrunks MORE T1 Data NW S56 Dial Plan Routing Delete Digits Drop Dial delet...

Page 136: ...stallation site and used with the Restore option to provide complete system programming for a new communications system You do not select surrogate mode programming you enter it automatically under th...

Page 137: ...ones lines trunks and operator positions The procedures covered are Reassign the extension jack used for system programming Change the system language Set the system date and time Renumber extensions...

Page 138: ...ng Group Coverage Calling Groups and lines trunks assigned to calling groups and change group options Assign or change system features such as Transfer options Camp On and Call Park return times Exten...

Page 139: ...Use one of the methods shown below to display the System Programming menu At the console Menu Sys Program Exit At the PC or with SPM Type spm Press any key 1 5 Before you begin any of the procedures i...

Page 140: ...amming position can be reassigned only to one of the first five extension jacks on the first MLX module Only one system programming console is allowed per system If you are programming on the console...

Page 141: ...onal Information PC 1 Select the System menu System Programming Make a selection _ System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit NightSrvce 1 2 Select System Programm...

Page 142: ...procedure to set the system language See the sections listed above to set a different language for an MLX display telephone SMDR reports and printer reports NOTE MERLIN LEGEND Communication System Re...

Page 143: ...tion Labeling Language _ Data Print Cntr Prg Exit 6 3 Select System Language Language Make a selection _ SystemLang Extensions SMDR Printer Exit 1 4 Respond to the prompt System Language To set the sy...

Page 144: ...the month day and year that appear on MLX display telephones and on Station Message Detail Recording SMDR reports NOTE If you are planning to use the SMDR feature make sure the current date is set Su...

Page 145: ...erator Tables LinesTrunks AuxEquip Exit NightSrvce 1 2 Select Date System Make a selection Restart MaintenBusy SProg Port Date _ Mode Time Board Renum Back Restore Exit 7 3 Erase the current system da...

Page 146: ...ement System CMS or AUDIX Voice Power you may need to set the time in the applications software whenever you reset the system time Summary Set System Time Programmable by System manager Mode All Idle...

Page 147: ...Back Restore Exit 8 3 Erase the current system time xxxx Date Enter hour 00 23 and minutes 00 59 xxxx Backspace Exit Enter Press Drop A P 4 Enter four digits for the current time Dial or type hhmm Us...

Page 148: ...ns see Chapter 4 Programming Procedures Use the single renumbering procedure any time the extension numbers you are changing from or to are not sequential Block renumbering is quicker but you can use...

Page 149: ...801 880 Park 881 888 889 Pools 890 899 9 ARS Access Hybrid PBX Mode Idle Line Access 9 Listed Directory Number QCC Queue Remote Access NOTE 0 and 10 are the same station Figure 3 1 2 Digit Numbering 0...

Page 150: ...nd 7001 are the same station Figure 3 3 Set Up Space Numbering Single Renumbering Use this procedure to assign a specified extension number to a telephone accessory line pool Hybrid PBX only calling g...

Page 151: ...e SysRenumber Single Select item Dial old ext no Enter Dial new ext no Enter Exit Exit PC Procedure 2 2 Select item Type old ext no 0 Type new ext no 0 5 5 Procedure Single Renumbering Console Display...

Page 152: ...an item for renumbering Press the button or function key next to your selection 5 Enter the old extension for the item selected in Step 4 If you get the Station Busy message wait Enter old number for...

Page 153: ...extensions may remain in the forced idle condition indicated when the LED next to each DSS button is on To restore extensions to their normal operating state restart the system Summary Block Renumber...

Page 154: ...If you get the System Busy message wait Make a selection for an idle condition or exit system Default Numbering programming and try again later Single _ Block Exit 3 3 Select the type of group to ren...

Page 155: ...r entered in Step 4 Enter ending option name selected in Step 3 Backspace Exit Enter SP Entering an Extension 7 Save your entry Select Enter Enter 0 8 Enter the new extension number Start At nnnn nnnn...

Page 156: ...CC MLX 20L 4 DLC MLX 20L 8 MLX 28D Analog multiline telephones MERLIN II Display Consoles Total QCC DLC 8 Any combination of operator positions can be assigned as long as no more than four operator po...

Page 157: ...itions QCC operators serve as central answering positions for all incoming calls Incoming calls are held in the QCC queue and are directed to each QCC operator in a prioritized sequence The calls are...

Page 158: ...ed Call Dial ext no Enter Store All PC Procedure 3 1 2 Type ext no 0 3 Procedure QCC Operator Positions Console Display Instructions Additional Information PC 1 Select the Operator menu System Program...

Page 159: ...d and the system restarts You must enter system programming again to continue DLC Operator Positions DLC operator positions can be assigned to the first and fifth extension jacks on the first modules...

Page 160: ...tory Setting Type DLC Valid Entries First or fifth extension jack on MLX module maximum two per module maximum eight DLCs per system Inspect Yes Copy Option No Console Procedure Operator Positions Dir...

Page 161: ...nsion If DSS is attached Store All Delete Toggle the red LED on or Backspace off as required Go to Step 6 Exit Enter On extension is currently assigned as a DLC position Flashing extension can be assi...

Page 162: ...hold timer for all DLCs and QCCs If the system operator does not pick up the call within the time programmed an abbreviated ring reminds the operator that a call is being held This option cannot be p...

Page 163: ...es LinesTrunks AuxEquip Exit NightSrvce 3 2 Select Hold Timer System Operator Make a selection Positions Queued Call _ Hold Timer DLC Hold Exit 3 3 Erase the current hold timer setting xxx Operator Ho...

Page 164: ...orm 6a Optional Operator Features Factory Setting Disabled Valid Entries Disabled Enabled Inspect No Copy Option No Console Procedure Operator DLC Hold Automatic Hold Enable or Automatic Hold Disable...

Page 165: ...n PC 3 Specify whether to enable or disable automatic hold DLC Auto Hold Select one _ Auto Hold Enable _ Auto Hold Disable Select Auto Hold Enable Auto Hold Enable or 1 Exit Enter Auto Hold Disable Au...

Page 166: ...rocedure to determine whether calls on hold are returned to the QCC queue or remain on hold on the QCC operator console after the hold timer has expired twice After the hold timer expires the first ti...

Page 167: ...or Remain on Hold Enter Exit Exit PC Procedure 3 2 1 1or 2 0 5 5 Procedure Hold Return Console Display Instructions Additional Information PC 1 Select the Operator menu System Programming Make a selec...

Page 168: ...or Release Use this procedure to specify whether a call in progress on a call button is automatically put on hold Automatic Hold or disconnected Automatic Release when the operator presses another but...

Page 169: ..._ Queued Call Hold Timer DLC Hold Exit 2 3 Select Hold Release Queued Call Operator Make a selection Hold Rtrn InQue Alert _ HoldRelease Call Types Threshold Msg Center ElvatePrior ExtndComplt Exit R...

Page 170: ...Not required Planning Form Form 6a Optional Operator Features Factory Setting 0 Valid Entries 0 to 99 Inspect No Copy Option No Console Procedure Operator Queued Call Threshold Drop Dial no of calls E...

Page 171: ...um number of calls allowed in QCC queue before operators are notified nn 0 to 99 Use 0 to specify that operators are not notified Dial or type nn 6 Save your entry Select Enter Enter 0 7 Return to the...

Page 172: ...ator menu System Programming Make a selection System Extensions SysRenumber Options _ Operator Tables LinesTrunks AuxEquip Exit NightSrvce 3 2 Select Queued Call System Operator Make a selection Posit...

Page 173: ...Exit two times 55 Calls In Queue Alert Use this procedure to specify whether each QCC operator is notified with a single beep when a new call enters the QCC queue Summary Calls In Queue Alert Program...

Page 174: ...Hold Timer DLC Hold Exit 2 3 Select InQueue Alert Queued Call Operator Make a selection Hold Rtrn InQue Alert _ HoldRelease Call Types Threshold Msg Center ElvatePrior ExtndComplt Exit Return Ring 6...

Page 175: ...position The next QCC operator will be displayed on Line 1 7 Return to the System Programming menu Select Exit Exit two times 55 QCC Operator to Receive Call Types Use this procedure to specify which...

Page 176: ...ing into the QCC queue unless you program such calls to be sent to a backup extension See Invalid Destination When no operator is assigned to receive the call types the call does not ring into the QCC...

Page 177: ...Types Queued Call Operator Make a selection Hold Rtrn InQue Alert HoldRelease Call Types _ Threshold Msg Center ElvatePrior ExtndComplt Exit Return Ring 7 4 Select a call type l l u u Call Type To us...

Page 178: ...Specify the operator position Operator GrpCoverage xx xx number entered in Step 6 Enter QCC operator extension number If no DSS is attached SP Entering an Extension Delete If DSS is attached Backspace...

Page 179: ...Exit 2 2 Specify the operator position Operator option name selected in Step 4 Enter QCC operator extension number 0 init If no DSS is attached SP Entering an Extension Delete If DSS is attached Back...

Page 180: ...QCC queue returning from extending camped on held calls and operator parked calls Group Coverage calls Calls signed in Follow or forwarded to the system operator Calls to a system operator extension n...

Page 181: ...DLC Hold Exit 2 3 Select Call Types Queued Call Operator Make a selection Hold Rtrn InQue Alert HoldRelease Call Types _ Threshold Msg Center ElvatePrior ExtndComplt Exit Return Ring 7 4 Select a cal...

Page 182: ...r 0 11 Return to the System Programming menu Select Exit Exit four times 5555 Message Center Operation Use this procedure to designate one or more QCC operator positions to operate as a message center...

Page 183: ...Exit Exit Exit PC Procedure 3 2 8 Type ext no 5 5 5 Procedure Message Center Operation Console Display Instructions Additional Information PC 1 Select the Operator menu System Programming Make a sele...

Page 184: ...ting Steps 4 and 5 6 Return to the System Programming menu Select Exit Exit three times 555 Extended Directed Call Completion Use this procedure to specify one of the two basic options shown below for...

Page 185: ...Extensions SysRenumber Options _ Operator Tables LinesTrunks AuxEquip Exit NightSrvce 3 2 Select Queued Call System Operator Make a selection Positions _ Queued Call Hold Timer DLC Hold Exit 2 3 Selec...

Page 186: ...ition This option cannot be programmed for individual QCC operator positions The setting applies to all QCC operator positions NOTE If you want unanswered calls to proceed to voice mail lengthen the r...

Page 187: ...ueued Call Hold Timer DLC Hold Exit 2 3 Select Return Ring Queued Call Operator Make a selection Hold Rtrn InQue Alert HoldRelease Call Types Threshold Msg Center ElvatePrior ExtndComplt Exit Return R...

Page 188: ...being used as the system programming console Only one Position Busy Backup can be programmed per system Summary Position Busy Backup Programmable by System manager Mode Hybrid PBX Idle Condition Not r...

Page 189: ...nQue Alert HoldRelease Call Types Threshold Msg Center ElvatePrior ExtndComplt Exit Return Ring Press More u 4 Select QCC Backup Queued Call Operator Make a selection _ QCC Backup Voice Annc Exit 1 5...

Page 190: ...n Release 4 0 and later When QCC Voice Announce is enabled every QCC in the system has one Voice Announce Call button the Call 5 Voice button All Intercom calls that originate from a QCC Call 5 Voice...

Page 191: ...ator Make a selection Positions _ Queued Call Hold Timer DLC Hold Exit 2 3 Go to the second screen of the Queued Call Operator menu Queued Call Operator Make a selection Hold Rtrn InQue Alert HoldRele...

Page 192: ...Features 3 56 Common Administrative Procedures Console Display Instructions Additional Information PC 7 Save your entry Select Enter Enter 0 8 Return to the System Programming menu Select Exit Exit t...

Page 193: ...telephones that require pairing of extension jacks to provide the Voice Announce to Busy or to provide voice and data features Assign Trunks or Pools to Telephones Use this procedure to assign outside...

Page 194: ...line telephones whether or not an outside line is physically connected If a line is not connected the button assignment must be removed so the user can assign a feature to the button For the MDC 9000...

Page 195: ...are assigned to single line telephones no outside lines are assigned Behind Switch Mode Intercom Ring Intercom Voice and prime line buttons are assigned to all analog multiline telephones MLX telephon...

Page 196: ...cedure Assign Trunks or Pools to Telephones Console Display Instructions Additional Information PC 1 Select the Extensions Menu System Programming Make a selection System Extensions _ SysRenumber Opti...

Page 197: ...lines go to Exit Block Procedure l l Single Line Trunk Procedure 1 Specify entry mode Select Entry Mode Entry Mode 6 2 Enter the line or trunk number Extension xxxx xxxx extension number entered Ente...

Page 198: ...em Programming menu Select Exit Exit two times 55 Copy Line Trunk Assignments Use this procedure to copy outside line trunk button assignments pool dial out code restrictions Hybrid PBX only and for o...

Page 199: ...ogrammable by System Manager Mode All Idle Condition Telephone idle Planning Form 4a Extension Copy Analog Multiline Telephone Template 4c Extension Copy MLX Telephone Template Factory Setting Not app...

Page 200: ...VoiceSignl 2 3 Copy the line assignments to individual extensions or to a block of extensions Copy Lines To copy to a block of extensions they Make a selection must be connected to sequentially _ Sing...

Page 201: ...ecting Enter Enter you may continue to copy line assignments from the extension currently displayed on Line 1 to additional extensions After selecting Next Next you may copy line assignments from the...

Page 202: ...ng extension entered in Step 1 logical id 1 200 Backspace Exit Enter Dial or type nnn 6 Save your entry Select Enter Enter 0 7 Return to the System Programming menu Select Exit Exit two times 55 Assig...

Page 203: ...rk States Call Pickup Call Waiting and Privacy are also affected For more information see the Feature Reference manual 5 Each System Access Ring or Voice on an individual telephone can be assigned as...

Page 204: ...ng buttons and a prime line button are assigned to tip ring equipment connected to an 012 module An Intercom Ring and an Intercom Originate Only Ring button are assigned to tip ring equipment connecte...

Page 205: ...nter Exit Exit PC Procedure To program extension u 4 1 Type ext no 0 Program extension 0 5 5 To copy extension programming u 4 2 Type copy from ext no 0 Type copy to ext no 0 5 5 Procedure Assign Inte...

Page 206: ...orm these functions Using the codes speeds the button assignment process When you enter the programming code for assigning a Ring button the screen in Step 6 of the following procedure changes to the...

Page 207: ...y Ring button Dial 18 Type 18 To assign System Access or Intercom Originate Only Voice button Dial 18 press button being programmed again and dial 19 Type 18 press V function key for button being prog...

Page 208: ...he line buttons associated with the 20 line buttons on the system programming console or PC Select Button xx number entered in Step 1 Extension Program xx Page 1 _ Page 2 _ To select buttons 1 to 20 s...

Page 209: ...Step 6 to program another button for the extension entered in Step 1 or go to Step 9 9 Save your entry Select Enter Enter 0 10 Return to the System Programming menu Select Exit Exit two times 55 Copy...

Page 210: ...amming menu Select Exit Exit two times 55 Analog Multiline Telephone Without Built in Speakerphone BIS or Hands Free Answer Intercom HFAI Capability Use this procedure to identify analog multiline tel...

Page 211: ...S HFAI capability Valid Entries Extension numbers Inspect Yes Copy Option No Console Procedure Extensions BIS HFAI Dial ext no Enter Exit Exit PC Procedure 6 8 Type ext no 0 5 5 Procedure Analog Multi...

Page 212: ...he System Programming menu Select Exit Exit two times 55 Analog Multiline Telephones with Voice Announce to Busy Use this procedure to dedicate a voice or voice pair to be used to provide the Voice An...

Page 213: ...t Yes Copy Option Yes Console Procedure Extensions VoiceSignl Dial ext no Enter Exit Exit PC Procedure 6 0 Type ext no 0 5 5 Procedure Analog Multiline Telephones with Voice Announce to Busy Console D...

Page 214: ...or not the telephone is paired for Voice Announce to Busy Select Enter Enter or 0 Delete Delete 8 You may continue to assign or remove the Voice Announce to Busy feature to additional extensions by re...

Page 215: ...fax machines can only send and not receive message waiting indications Summary Fax Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 4b Analog Multiline Telephone...

Page 216: ...ect Extension Fax Make a selection _ Extension Msg Waiting Threshold Exit 1 4 Specify the extension to be used for the fax machine Fax Extension If no DSS is attached Enter fax extension SP Entering a...

Page 217: ...message waiting extension If no DSS is attached SP Entering an Extension Delete Backspace Next If DSS is attached Exit Enter Toggle the red LED on or off as required Go to Step 13 On assign message w...

Page 218: ...on Msg Waiting _ Threshold Exit 3 15 Erase the current number of seconds xx FAX Threshold Duration Enter duration 0 30sec xx Backspace Exit Enter Press Drop A P 16 Enter the number of seconds to wait...

Page 219: ...ode Entry Microphone Operation Remote Call Forwarding Delayed Call Forwarding Authorization Codes Extension Language Use this procedure to change the language for an MLX telephone It applies to Releas...

Page 220: ...no 0 Select a language 0 5 5 To program a block of extensions u 6 2 2 Type starting ext no 0 Type ending ext no Select a language 0 5 5 Procedure Extension Language Console Display Instructions Additi...

Page 221: ...le the red LED on or Backspace off as required Go to Step 6 Exit Enter On extension language is French Off extension language is English Flashing extension language is Spanish 2 Save your entry Select...

Page 222: ...n Extension 4 Save your entry Select Enter Enter 0 5 Specify the language for the extensions Lang Exts xxxx to xxxx xxxx to xxxx range of extensions Select one entered in Steps 1 and 3 _ English _ Fre...

Page 223: ...nsole DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Digital Form 5d Queued Call Console QCC Data Form 1a Modem Data Station Data Form 1b 7500B Data Station Factory Setting...

Page 224: ...Select Enter Enter 0 If you get the Station Busy message wait for an idle condition or exit system programming and try again later 5 Enter the pool dial out code Extension xxxx xxxx extension entered...

Page 225: ...m 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Form 5d Queued Call Console QCC Data Form 1a Modem Data Station Data Form 1b 7500B Data Station Fact...

Page 226: ...later 5 Select the appropriate restriction Extension xxxx xxxx number entered in Step 3 Select one _ Unrestricted Unrestricted Unrestricted remove all restrictions _ Outward Restrict Outward Restrict...

Page 227: ...f you exit instead of waiting for the busy extension to become idle copying for the rest of the extensions in the block is canceled however the restrictions that have already been copied are not cance...

Page 228: ...ext no 0 Type first copy no in copy to block 0 5 5 5 Procedure Copy Call Restrictions Console Display Instructions Additional Information PC 1 Select the Extensions menu System Programming Make a sel...

Page 229: ...extension number entered Enter extension in Step 4 SP Entering an Extension Backspace Next Exit Enter 4 Continue to copy calling restrictions from another extension to an individual extension or go t...

Page 230: ...type nnn 6 Save your entry Select Enter Enter 0 7 Return to the System Programming menu Select Exit Exit three times 555 ARS Restriction Level For Extensions Use this procedure to assign an ARS restr...

Page 231: ...py Option No Console Procedure Extensions More ARS Restrict Dial ext no Enter Drop Dial restriction level Enter Exit PC Procedure 6 u 6 Type ext no 0 A p Type restriction level 0 5 Procedure Assigning...

Page 232: ...Enter 0 6 Erase the current Restriction Level x Extension xxxx xxxx extension entered in Step 4 Enter ARS restrict level 0 6 x Backspace Next Exit Enter Press Drop A P 7 Enter the restriction level n...

Page 233: ...Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Form 5d Queued Call Console QCC Data Form 1a Modem Data Station Data Form 1b 7...

Page 234: ...s assigned to extension Off forced account code entry is not assigned to extension 4 Assign or remove the forced account code entry from the extension entered in Step 3 Select Enter Enter or 0 Delete...

Page 235: ...Disable Toggle LED On Off or Dial ext no Enter Exit Exit PC Procedure 6 u 7 Toggle letter R On Off or Type ext no 0 5 5 Procedure Microphone Operation Console Display Instructions Additional Informat...

Page 236: ...in Step 4 Select Enter Enter or 0 Delete Delete 8 You may continue to assign or remove microphone operation from additional extensions by repeating Steps 4 and 5 6 Return to the System Programming men...

Page 237: ...1 characters 0 9 Inspect Yes Copy Option No Console Procedure Extensions More Auth Code Dial ext no Enter Dial authorization code Enter Exit Exit PC Procedure 6 u 9 Type ext no 0 Type authorization co...

Page 238: ...6 Erase the current authorization code xxxxxxxxxxx Extension xxxx xxxx extension entered in Step 4 Enter Authorization Code 2 11 digits 0 9 xxxxxxxxxxx Backspace Next Exit Enter Press Drop A p 7 Ente...

Page 239: ...Disconnect Signaling Reliability and Hold Disconnect Interval Summary Remote Call Forwarding Programmable by System manager Mode All Idle Condition Not required Planning Form Form 4b Analog Multiline...

Page 240: ...esTrunks RestrctCopy Line Copy Account Dial OutCd BIS HFAI Restriction Call Pickup Exit VoiceSignl Press More u 3 Select Remote Call Forward Extensions Make a selection Ext Status ARS Restrct Group Pa...

Page 241: ...is set to 0 the call is forwarded immediately Delayed Call Forwarding is only available in Release 4 0 and later NOTE When Do Not Disturb is activated at an extension it overrides Delayed Call Forwar...

Page 242: ...o 0 A p Type no of delay rings 0 5 5 Procedure Delayed Call Forwarding Console Display Instructions Additional Information PC 1 Select the Extensions menu System Programming Make a selection System Ex...

Page 243: ...Enter Enter 0 6 Erase the current number of delay rings x Extension xxxx xxxx extension entered in Step 4 Enter Delay Rings 0 9 x Backspace Next Press Drop or A p Exit Enter Backspace 4 7 Enter the nu...

Page 244: ...elephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Form 5d Queued Call Console QCC Data Form 1a Modem Data Stati...

Page 245: ...o Trunk Transfer If no DSS is attached Enter extension SP Entering an Extension If DSS is attached Delete Toggle the red LED on or Backspace off as required Go to Step 6 Exit Enter On trunk to trunk t...

Page 246: ...r one another s calls by pressing a button or by dialing a code NOTES 1 A maximum of 30 call pickup groups with a maximum of 15 extensions per group are allowed 2 An extension can belong to only one g...

Page 247: ...e Copy Account Dial OutCd BIS HFAI Restriction Call Pickup _ Exit VoicesSignl 9 3 Enter the number of the call pickup group nn 1 to 30 Call Pickup Groups Enter group number 1 30 Backspace Exit Enter D...

Page 248: ...group A paging group consists of telephone users who hear common announcements over the telephone speakerphone Only MLX telephones and analog multiline telephones with speakerphones can be members of...

Page 249: ...e a selection LinesTrunks RestrctCopy Line Copy Account Dial OutCd BIS HFAI Restriction Call Pickup Exit VoicesSignl Press More u 3 Select Group Page Extensions Make a selection Ext Status ARS Restrct...

Page 250: ...ramming The next paging group will be displayed on Line 1 9 Return to the System Programming menu Select Exit Exit two times 55 Group Coverage Member Assignments Use this procedure to assign or remove...

Page 251: ...Principal User for Personal Line To reassign an extension to a new coverage group just make the assignment the extension is automatically removed from its old group Summary Group Coverage Member Assig...

Page 252: ...roup Page Mic Disable _ Group Cover Remote Frwd Grp Calling Auth Code Exit Delay Frwd 3 4 Enter the number of the coverage group nn 1 to 30 Group Coverage Enter group number 1 30 Backspace Exit Enter...

Page 253: ...programming The next coverage group will be displayed on Line 1 9 Return to the System Programming menu Select Exit Exit two times 55 Group Coverage Delay Interval Use this procedure to specify the nu...

Page 254: ...ons menu Options Make a selection Transfer Callback CampOn Ext Status CallParkRtn SMDR Delay Ring InsideDial Exit ReminderSrv Press More u 3 Select Coverage Delay Options Make a selection Unassigned C...

Page 255: ...es for an available member in the order in which you assign the extensions to the group 2 A maximum of 32 calling groups with a maximum of 20 extensions per group is allowed 3 An extension can belong...

Page 256: ...HFAI Restriction Call Pickup Exit VoicesSignl Press More u 3 Select Group Calling Extensions Make a selection Ext Status ARS Restrct Group Page Mic Disable Group Cover Remote Frwd _ Grp Calling Auth...

Page 257: ...te Delete 8 You may continue to assign or remove extensions from the calling group by repeating Steps 7 and 8 9 Continue to assign the extension to another calling group or go to Step 10 Select Next N...

Page 258: ...ext no Enter Dial line trunk no Enter Exit Exit Exit PC Procedure 6 u 4 0 Type calling group ext no 0 Type line trunk no 0 5 5 5 Procedure Group Calling Line Trunk or Pool Assignments Console Display...

Page 259: ..._ 0 5 Enter the extension of the calling group Group Calling Enter extension number of group Backspace Exit Enter Dial or type nnnn 6 Save your entry Select Enter Enter 0 7 Enter the line trunk or poo...

Page 260: ...ditional Information PC 9 Continue to assign the line trunk or pool to another calling group or go to Step 10 Select Next Next 9 Return to Step 7 to continue programming The next calling group will be...

Page 261: ...Hunt Type Use this procedure to assign one of the following hunt type patterns to calling groups Circular Hunting Pattern The system distributes calls to group members by hunting in a circular pattern...

Page 262: ...System Extensions _ SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit NightSrvce 6 2 Go to the second screen of the Extensions menu Extensions Make a selection LinesTrunks RestrctCopy Line...

Page 263: ...programming The next calling group will be displayed on Line 1 9 Save your entry Select Enter Enter 0 10 Return to the System Programming menu Select Exit Exit three times 555 Group Calling Delay Ann...

Page 264: ...ure 6 u 4 2 Type calling group ext no 0 Type ext no of announcement device 0 5 5 Procedure Group Calling Delay Announcement Console Display Instructions Additional Information PC 1 Select the Extensio...

Page 265: ...y announcement device Group Calling xxxx xxxx number entered in Step 5 Enter extension number of delay announcement Delete Backspace Next Exit Enter SP Entering an Extension 8 Assign or remove the del...

Page 266: ...ager Integrated Administration Mode All Idle Condition Not required Planning Form Form 7c Group Coverage Factory Setting Not applicable Valid Entries Group numbers Inspect Yes Copy Option No Console P...

Page 267: ...up Cover Remote Frwd _ Grp Calling Auth Code Exit Delay Frwd 4 4 Select Group Coverage Group Calling Make a selection Hunt Type Queue Alarm DelayAnnce Xtnl Alert _ GrpCoverage Overflow Message Members...

Page 268: ...ybrid PBX only to receive overflow calls Call overflow when the number of calls waiting in the queue for a calling group is equal to or greater than the programmed threshold overflow threshold or when...

Page 269: ...Overflow Drop Dial no of seconds Enter Exit Exit Exit PC Procedure 6 u 4 8 Type calling group ext no 0 Type backup ext no 0 1 A P Type no of call 0 2 A P Type no of seconds 0 5 5 5 Procedure Group Ca...

Page 270: ...oup Group Calling Enter extension number of group Backspace Exit Enter Dial or type nnnn 6 Save your entry Select Enter Enter 0 7 Erase the current extension of the calling group or the QCC Listed Dir...

Page 271: ...you do not want to change the current number of calls but want to change the timeout value go to Step 14 10 Select Number Based Overflow Group Calling xxxx xxxx number entered in Step 5 Select one _ N...

Page 272: ...ge waiting indications MWIs for the calling group Only one extension can be designated as a message waiting receiver for each calling group however more than one calling group can use the same message...

Page 273: ...ing Make a selection System Extensions _ SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit NightSrvce 6 2 Go to the second screen of the Extensions menu Extensions Make a selection LinesTr...

Page 274: ...y the extension SP Entering an Extension 9 Assign the extension as the receiver for the calling group Select Enter Enter or 0 Next Next 9 Use Next Next to assign an extension as receiver for the next...

Page 275: ...Enter Drop Dial no of calls Enter Exit Exit PC Procedure 6 u 4 6 Type calling group ext no 0 A P Type no of calls 0 5 5 Procedure Group Calling Calls In Queue Alarm Threshold Console Display Instruct...

Page 276: ...Type Queue Alarm _ DelayAnnce Xtnl Alert GrpCoverage Overflow Message Members Exit Line Pool 6 5 Enter the extension of the calling group Group Calling Enter extension number of group Backspace Exit...

Page 277: ...programmed threshold Only one external alert device can be designated for each calling group Since the external alert signal is continuous it is recommended that only light type external alert device...

Page 278: ...s menu Extensions Make a selection LinesTrunks RestrctCopy Line Copy Account Dial OutCd BIS HFAI Restriction Call Pickup Exit VoiceSignl Press More u 3 Select Group Calling Extensions Make a selection...

Page 279: ...Type Use this procedure to determine whether or not the system automatically logs in members of a calling group after a power failure This setting also determines the type of voice messaging interface...

Page 280: ...and later any port programmed as a VMI port is programmed with outward restriction on a default FRL of 0 the most restrictive a default Disallowed List List 7 that includes the numbers frequently ass...

Page 281: ...ions Make a selection LinesTrunks RestrctCopy Line Copy Account Dial OutCd BIS HFAI Restriction Call Pickup Exit VoiceSignl Press More u 3 Select Group Calling Extensions Make a selection Ext Status A...

Page 282: ...ct Enter Enter 0 8 Specify the type of login for the group that occurs after a power failure Group Calling xxxx xxxx number entered in Step 6 Select One _ Auto Login _ Auto Logout _ Integ VMI _ Generi...

Page 283: ...ansfer Camp On Return Time Call Park Return Time Delay Ring Interval Automatic Callback Interval Extension Status SMDR Language SMDR Call Report Format SMDR Call Length SMDR Calls Recorded on Call Rep...

Page 284: ...Transfer Return Time Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 8a System Features Factory Setting 4 rings Integrated Administration 6 rings Valid Entries 0...

Page 285: ...eturn Time Transfer Make a selection _ Return Time One Touch Audible Type Exit 1 4 Erase the current number of rings x Transfer Return Enter number rings 0 9 x Backspace Exit Enter Press Drop A P 5 En...

Page 286: ...ming central office calls only When the user presses an Auto Dial or DSS button to initiate a transfer the outside caller is put on hold The system automatically selects an intercom facility and dials...

Page 287: ...5 To program One Touch Hold 7 1 2 2 0 5 5 Procedure One Touch Transfer Hold Console Display Instructions Additional Information PC 1 Select the Options menu System Programming Make a selection System...

Page 288: ...Select Manual Manual or 1 Exit Enter Automatic Automatic 2 7 Save your entry Select Enter Enter 0 8 Return to the System Programming menu Select Exit Exit two times 55 Transfer Audible Use this proced...

Page 289: ...d or Ringback Enter Exit Exit PC Procedure 7 1 3 1or 2 0 5 5 Procedure Transfer Audible Console Display Instructions Additional Information PC 1 Select the Options menu System Programming Make a selec...

Page 290: ...o times 55 Type of Transfer Use this procedure to specify whether the system automatically selects an Intercom or System Access Ring or Voice button when the Transfer button or an Auto Dial or DSS but...

Page 291: ...er Options Make a selection _ Transfer Callback CampOn Ext Status CallParkRtn SMDR Delay Ring InsideDial Exit ReminderSrv 1 3 Select Transfer Type Transfer Make a selection Return Time One Touch Audib...

Page 292: ...ting 90 seconds Valid Entries 30 to 300 seconds in 10 second increments Inspect No Copy Option No Console Procedure Options CampOn Drop Dial no of seconds Enter Exit PC Procedure 7 2 A P Type no of se...

Page 293: ...er Enter 0 6 Return to the System Programming menu Select Exit Exit 5 Call Park Return Time Use this procedure to specify the number of seconds before a call put on hold with the Park feature is retur...

Page 294: ...elect Call Park Return Options Make a selection Transfer Callback CampOn Ext Status _ CallParkRtn SMDR Delay Ring InsideDial Exit ReminderSrv 3 3 Erase the current number of seconds xxx Call Park Retu...

Page 295: ...Features Factory Setting 2 rings Valid Entries 1 to 6 rings Inspect No Copy Option No Console Procedure Options Delay Ring Drop Dial no of rings Enter Exit PC Procedure 7 4 A P Type no of rings 0 5 P...

Page 296: ...the System Programming menu Select Exit Exit 5 Automatic Callback Interval Use this procedure to specify the number of times the telephone rings at the originator s telephone before the system cancel...

Page 297: ...minderSrv 6 3 Erase the current number of rings x Automatic Callback Enter number callback rings 1 6 x Backspace Exit Enter Press Drop A P 4 Enter the number of rings before the system cancels the aut...

Page 298: ...All Idle Condition Not required Planning Form Form 8a System Features Factory Setting Group Calling CMS mode Valid Entries Group Calling CMS mode Hotel mode Inspect No Copy Option No Console Procedure...

Page 299: ...Language Use this procedure to change the language of the SMDR reports It applies to Releases 1 1 2 0 2 1 and 3 0 only The default report language is the same as that set for the system language See...

Page 300: ...tSrvce Press More u 2 Select Language System Programming Make a selection Labeling Language _ Data Print Cntr Prg Exit 6 3 Select SMDR Language Program the system language first Make a selection See S...

Page 301: ...in conjunction with automatic number identification ANI or Caller ID service subscription Summary SMDR Call Report Format Programmable by System Manager Mode All Idle Condition Not required Planning...

Page 302: ...ength Call Report New Page Exit 1 4 Specify a format for the SMDR reports SMDR Format Select one _ Basic SMDR _ ISDN SMDR Select Basic SMDR Basic SMDR or 1 Exit Enter ISDN SMDR ISDN SMDR 2 5 Save your...

Page 303: ...2 A P Type no of seconds 0 5 5 Procedure SMDR Call Length Console Display Instructions Additional Information PC 1 Select the Options menu System Programming Make a selection System Extensions SysRen...

Page 304: ...r 0 7 Return to the System Programming menu Select Exit Exit two times 55 SMDR Calls Recorded on Call Report Use this procedure to specify whether SMDR information should be recorded for both incoming...

Page 305: ...pOn Ext Status CallParkRtn SMDR _ Delay Ring InsideDial Exit ReminderSrv 8 3 Select Call Report Station Message Record New Page New Page inserts a page break in Make a selection the report Format Auth...

Page 306: ...d Planning Form Form 6h Authorization Codes Factory Setting Home Extension Number Valid Entries Home Extension Number Authorization Code Inspect No Copy Option No Console Procedure Options SMDR Auth C...

Page 307: ...uthorization Code Authorization Code 2 5 Save your entry Press Enter Enter 0 Inside Dial Tone Use this procedure to set the inside system dial tone to be either different from or the same as the outsi...

Page 308: ...CampOn Ext Status CallParkRtn SMDR Delay Ring InsideDial _ Exit ReminderSrv 9 3 Specify which dial tone you want for inside Intercom Dial Tone Select One _ Inside _ Outside Select Inside Inside or 1 E...

Page 309: ...ervice Cancel time Options Reminder Srv Drop Dial time Enter Exit PC Procedure To deactivate Reminder Service Cancel 7 0 A P 0 5 To set Reminder Service Cancel time 7 0 A P Type time 0 5 Procedure Rem...

Page 310: ...Enter 0 6 Return to the System Programming menu Select Exit Exit 5 Redirect Outside Calls to Unassigned Extension Numbers Use this procedure to specify the extension number to receive redirected call...

Page 311: ...or calling group Options More Unassigned Extension or Grp Calling Enter Dial ext no Enter Dial group no Enter Exit PC Procedure To select QCC queue 7 u 1 1 1 0 5 To select extension or calling group...

Page 312: ...ed extension numbers Call Unassigned Ext Select one _ QCC Queue _ Extension _ Grp Calling Select QCC Queue QCC Queue 1 Extension Extension or 2 Exit Enter Grp Calling Grp Calling 3 5 Save your entry S...

Page 313: ...nassign Calls Grp Call Enter extension number of group Backspace Exit Enter Dial or type nnnn 2 Save your entry Select Enter Enter 0 3 Return to the System Programming menu Select Exit Exit 5 Host Sys...

Page 314: ...ndSwitch Select feature Drop Dial host system dial code Enter Exit Exit PC Procedure 7 u 2 Select feature A P Type host system dial code 0 5 5 Procedure Host System Dial Codes for Behind Switch Mode C...

Page 315: ...Exit Drop Drop 3 5 Erase the current host system dial code xxxxxx Program option name selected in Step 4 Enter host system dial code xxxxxx Backspace Exit Enter Press Drop A P 6 Enter the host system...

Page 316: ...illiseconds Summary Recall Timer Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 8a System Features Factory Setting 450 ms Valid Entries 350 ms 450 ms 650 ms 1 s...

Page 317: ...r where a caller is attempting to make an outside call and becomes connected to an incoming call the caller may not be able to put the incoming call on hold or transfer the call Setting inter digit ti...

Page 318: ...s and Lists Factory Setting Not applicable Valid Entries Area code exchange 1 to 6 digits with leading 1 if necessary Inspect No Copy Option No Console Procedure Tables AllowList Dial list no and entr...

Page 319: ...xt Exit Enter Press Drop A P 6 Enter the allowed area code exchange up to 6 digits Dial or type n 7 Save your entry Select Enter Enter or 0 Next Next 9 Use Next Next to enter the next number on the li...

Page 320: ...Additional Information PC 1 Select the Tables menu System Programming Make a selection System Extensions SysRenumber Options Operator Tables _ LinesTrunks AuxEquip Exit NightSrvce 8 2 Select Allowed T...

Page 321: ...e the red LED on or off as required Go to Step 7 On allowed list is assigned Off allowed list is not assigned 6 Assign or remove the extension from the allowed list Select Enter Enter or 0 Delete Dele...

Page 322: ...and 976 or 1 wildcard 976 In Release 3 1 and later systems Disallowed List number 7 does not include 800 and 1800 and 411 and 1411 but AT T recommends that you add them Assign all voice mail port exte...

Page 323: ...isallow List If you do not enter a list number List 0 Enter list 0 7 and is assigned entry 0 9 Backspace Exit Enter Dial or type le 4 Save your entry Select Enter Enter 0 5 Erase the current telephone...

Page 324: ...Programmable by System Manager Mode All Idle Condition Not required Planning Form Form 6g Call Restriction Assignments and Lists Factory Setting Not applicable Valid Entries 0 to 7 Inspect Yes Copy Op...

Page 325: ...er extensions to list If no DSS is attached SP Entering an Extension Delete Backspace Next If DSS is attached Exit Enter Toggle the red LED on or off as required Go to Step 7 On disallowed list is ass...

Page 326: ...p and an extension can belong to more than one group A calling group can also be assigned to a Night Service group This applies only to Release 2 0 or later Summary Night Service Group Assignment Prog...

Page 327: ...e menu System Programming Make a selection System Extensions SysRenumber Options Operator Tables LinesTrunks AuxEquip Exit NightSrvce _ 0 2 Select Group Assignment Night Service Make a selection _ Gro...

Page 328: ...Delete Backspace Next If DSS is attached Exit Enter Toggle the red LED on or off as required Then go to Step 3 On extension assigned to group Off extension not assigned to group 2 Assign or remove th...

Page 329: ...r removing calling Backspace Next groups from the Night Service group by Exit Enter repeating Steps 1 and 2 Select Next Next to save your entry and begin assigning calling groups to the next Night Ser...

Page 330: ...ever they are not protected in any other way from unauthorized use after hours 3 AUDIX Voice Power jacks are automatically included on the Exclusion List Summary Night Service with Outward Restriction...

Page 331: ...e Make a selection GroupAssign Start _ OutRestrict Stop Emergency Time Control ExcludeList Exit 2 3 Erase the current password xxxx if assigned Night Serv OutRestrict Enter 4 digit password xxxx Backs...

Page 332: ...0 to 9 Night Serv Emergency Enter item number 0 9 Backspace Exit Enter Dial or type n 8 Save your entry Select Enter Enter 0 9 Erase the current telephone number n if assigned Night Serv Emergency x...

Page 333: ...or 0 Delete Delete 8 Continue to add or delete extensions by repeating Steps 14 and 15 16 Return to the System Programming menu Select Exit Exit two times 55 Night Service with Time Set Use this proc...

Page 334: ...wing procedure NightSrvce Day of Week Dial 9 Enter Exit Summary Night Service with Time Set Programmable by System manager Mode All Idle Condition Not required Planning Form Form 9c Night Service Time...

Page 335: ...mergency Time Control _ To add or change stop time select 7 ExcludeList Stop Stop and go to Exit Add or Change Stop Time Procedure To Activate deactivate Night Service with Time Control select Time Co...

Page 336: ...the week Sunday 0 Monday 1 and so on followed by a four digit time of day hh 00 to 23 mm 00 to 59 Dial or type dhhmm 3 Save your entry Select Enter Enter 0 4 Return to the System Programming menu Sele...

Page 337: ...fy additional alphanumeric characters for labels Use the template provided with the MLX 20L telephone to see which line buttons correspond to which alphanumeric characters Programming with SPM Use the...

Page 338: ...Enter Exit Exit Exit PC Procedure u 1 1 2 Type ext no 0 A P Type label 6 5 5 5 Procedure Extension Directory Console Display Instructions Additional Information PC 1 Go to the second screen of the Sy...

Page 339: ...ter Enter 0 7 Erase the current label AAAAAAA if assigned Ext xxxx Enter new name xxxx number entered in Step 5 AAAAAAA Punctuation Enter Backspace Exit A B C D E Space F Press Drop A P 8 Enter a labe...

Page 340: ...ot applicable Inspect No Copy Option No Console Procedure More Labeling LinesTrunks Dial line trunk no Enter Drop Dial label Enter Exit Exit PC Procedure u 1 2 Type line trunk no 0 A P Type label 6 5...

Page 341: ...er Logical ID number nnn 5 Save your entry Select Enter Enter 0 6 Erase the current label AAAAAAA if assigned L xxx Enter new label xxx number entered in Step 4 AAAAAAA Punctuation Enter Backspace Exi...

Page 342: ...Not required Planning Form Form 8a Label Form Posted Message Factory Setting First 10 messages Valid Entries 1 to 20 Inspect No Copy Option No Console Procedure More Labeling PostMessage Dial message...

Page 343: ...or type nn 5 Save your entry Select Enter Enter 0 6 Erase the current message AAAAAAA if assigned Msg xx Enter new message xx number entered in Step 4 AAAAAAA Punctuation Enter Backspace Exit A B C D...

Page 344: ...Entries Not applicable Inspect No Copy Option No Console Procedure More Labeling Grp Calling Dial calling group ext no Enter Drop Enter label Enter Exit Exit PC Procedure u 1 4 Type calling group ext...

Page 345: ...Save your entry Select Enter Enter 0 6 Erase the current label AAAAAAA if assigned GrpCl xxxx Enter new label xxxx number entered in Step 4 AAAAAAA Punctuation Enter Backspace Exit A B C D E Space F P...

Page 346: ...ger Integrated Administration Mode All Idle Condition Not required Planning Form Form 8b System Speed Dial Factory Setting Not applicable Valid Entries 600 to 729 Inspect No Copy Option No Console Pro...

Page 347: ...PostMessage Grp Calling Exit 1 4 Select System Directory Make a selection _ System Extension Personal Exit 1 5 Enter the speed dial code number you want to add or change nnn 600 to 729 System Director...

Page 348: ...ss Drop C D E Space F Press Backspace Backspace 2 11 Enter a telephone number for the speed dial code entered in Step 5 n up to 20 digits Include any special characters shown on the planning form Hold...

Page 349: ...Display Instructions Additional Information PC 14 Save your entry Select Enter Enter 6 Note 6 not 0 Continue to assign additional Speed Dial numbers by repeating Steps 4 through 14 15 Return to the S...

Page 350: ...ry Report Language Programmable by System manager Mode All Idle Condition Not required Planning Form Form 1 System Planning Factory Setting English Valid Entries English French Spanish Inspect No Copy...

Page 351: ..._ Data Print Cntr Prg Exit 6 3 Select Printer Language Make a selection SystemLang Extensions SMDR _ Printer Exit 4 4 Specify a language for the reports Printer Language Select one _ English _ French...

Page 352: ...print the reports listed below With the exception of Trunk Information the dash lists under the bullets show the sections of each report that automatically print when the report option is selected All...

Page 353: ...l Options DSS Options QCC Operators Operator Information Allowed Lists Allowed Lists Assigned to Extensions Disallowed Lists Disallowed Lists Assigned to Extensions Automatic Route Selection Tables Ex...

Page 354: ...ed to the SMDR port If you are programming on a PC with SPM you have the following choices Print reports on the SMDR printer if available Print reports on the PC printer Save reports on hard disk or f...

Page 355: ...disk u 3 Select report 0 Select GOTO FLOPPY 0 To view report C 8 Procedure Printing System Reports Console Display Instructions Additional Information PC 1 Go to the second screen of the System Progra...

Page 356: ...select Ext Info Ext Info go to Make a selection Extension Information Procedure AllowList ARS AllowListTo Ext Direct The All All option prints each of the DisallowLst Sys Direct available reports and...

Page 357: ...ata _ _ DID _ Loop Ground _ General Press the button or function key next to Exit your selection 2 Return to Step 4 of the main procedure Extension Information Procedure 1 Enter the number of the exte...

Page 358: ...is a standard interface through which information can be added to or obtained from the system using a memory card The PCMCIA interface slot accepts one memory card at a time This section covers the fo...

Page 359: ...daily or weekly basis See Backup for more information This card is identified by a white label with black lettering AT T PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF AT T THAT IS N...

Page 360: ...ssor module INSERT COPYRIGHT 1993 AT T ALL RIGHTS RESERVED AT T PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF AT T THAT IS NOT TO BE DISCLOSED OR USED EXCEPT IN ACCORDANCE WITH APPL...

Page 361: ...lected BACK1 and performed the backup procedure on January 16 You can rename any of the three default files during the backup procedure The automatic backup filenames are AUTO BACK1 and AUTO BACK2 You...

Page 362: ...e except system programming console Planning Form Form 1 System Planning Factory Setting Not applicable Valid Entries 1 to 11 character filename Inspect Yes Copy Option No Console Procedure Insert mem...

Page 363: ...elect BACK1 BACK2 or BACK3 and do not want to rename the file Exit go to Step 8 Press the button or function key next to your selection 6 Rename the backup file n 1 to 11 characters Backup File Enter...

Page 364: ...Step 6 Please Wait xx percentage of backup completed xx completed Exit 10 Observe the backup completion screen Backup nnnnnnnnnnn nnnnnnnnnnn backup filename Backup Successfully Completed Exit 11 Retu...

Page 365: ...ystem busy condition all of the programmed alarm buttons on system operator consoles light and the information is recorded in both the permanent error log and the last 10 error logs The system does no...

Page 366: ...ard 1 9 2 2 A p Type time 0 5 5 To program weekly backup Insert memory card 1 9 2 3 A p Type day and time 0 5 5 Procedure Automatic Backup Console Display Instructions Additional Information PC 1 Inse...

Page 367: ...y Daily or 2 Exit Enter Weekly Weekly 3 6 Save your entry Select Enter Enter 0 If you selected Off you have finished this procedure Go to Step 7 If you selected Daily go to Daily Backup Procedure If y...

Page 368: ...menu Select Exit Exit two times 55 Weekly Backup Procedure 1 Erase the current weekly backup day and time xxxxx Weekly MemCard Backup Enter day 0 6 hr 00 23 and min 00 59 DHHMM xxxxx Backspace Exit E...

Page 369: ...up screens Auto MemoryCard Backup replaces Memory Card Backup shown on the screens below Backup Canceled Backup x x backup filename BACKUP IS CANCELED File has been DELETED Exit If the system detects...

Page 370: ...ard is inserted and a backup or automatic backup is requested within one minute of insertion Verify that the card is a translation memory card Card Is Write Protected Memory Card Backup Memory Card is...

Page 371: ...peat the backup with a different card If a backup is in progress and fails the system makes two additional attempts at the backup At the start of each attempt a message appears with the percentage of...

Page 372: ...Memory Card 3 236 Common Administrative Procedures...

Page 373: ...Menu Sys Program Exit At the PC or with SPM Type spm Press any key 1 5 Before you begin any of the procedures in this chapter you should read and understand all of the information presented in Chapter...

Page 374: ...d support personnel only Use this procedure to perform a System Restart cold start All calls are dropped when you perform this procedure System programming is saved Telephones with the Extension Statu...

Page 375: ...t screen appears Do you want to continue _ Yes To terminate the restart and return to the _ No System menu select No No then select 2 Exit Exit 5 _ Exit Restart The session is finished and the system...

Page 376: ...res for detailed information Summary System Programming Position Assignment Programmable by System manager Mode All Idle Condition Not required Planning Form Form 1 System Planning Factory Setting Fir...

Page 377: ...ng Yes Select a language Enter PC Procedure u 6 1 3 Select a language 0 Board Renumbering CAUTION This procedure is to be performed by qualified support personnel only Use this procedure to renumber b...

Page 378: ...tSrvce 1 2 Select Board Renumbering System Make a selection Restart MaintenBusy SProg Port Date Mode Time _ Board Renum Back Restore Exit 4 3 Respond to the prompt Board Renumber To continue the Board...

Page 379: ...rmanent Key mode only See the Equipment and Operations Reference The following options cannot be programmed for Behind Switch or Key systems Automatic Route Selection ARS Pools Queued Call Consoles QC...

Page 380: ...e Mode Select one _ Key _ Hybrid PBX _ BehndSwtch Select Key Key 1 Hybrid PBX Hybrid PBX 2 Exit Enter or BehndSwtch BehndSwtch 3 4 Save your entry Select Enter Enter 0 The session is terminated and th...

Page 381: ...mable by System manager Mode All Idle Condition Not required Planning Form Form 1 System Planning Factory Setting Disabled Valid Entries Enabled Disabled Inspect No Copy Option No Console Procedure To...

Page 382: ...able leaves malfunctioning trunks _ Disable available for outgoing calls Select Enable Enable or 1 Exit Enter Disable Disable 2 4 Save your entry Select Enter Enter 0 If you selected Enable Enable or...

Page 383: ...ctory Setting 01 01 00 Valid Entries Month 01 to 12 Day 01 to 31 Year 00 to 99 Inspect No Copy Option No Console Procedure System Date Drop Dial current date Enter Exit PC Procedure 1 7 A P Type curre...

Page 384: ...es Single Renumbering Block Renumbering You select only one of the numbering plans 2 digit numbering 3 digit numbering or Set Up Space numbering In addition you may need to perform single and or block...

Page 385: ...70 791 7920 7929 Paging Groups 793 799 8 800 Trunks 801 880 Park 881 888 889 Pools 890 899 9 ARS Access Hybrid PBX Mode Idle Line Access 9 Listed Directory Number QCC Queue Remote Access NOTE 0 and 10...

Page 386: ...of system programming information renumber the system before you program the rest of the options described in this chapter The three available system numbering plans listed below appear on System Pla...

Page 387: ...e composed of any combination of digits however no number can begin with 0 Trunk numbers 801 to 880 are considered to be extensions and can be renumbered The system does not provide a message to indic...

Page 388: ...te system numbering plan Default Numbering Make a selection _ 2 Digit _ 3 Digit Select 2 Digit 2 Digit and go to Step 5 1 _ SetUp Space Select 3 Digit 3 Digit and go to Step 5 2 Select SetUp Space Set...

Page 389: ...ering extensions If you press Home extensions may remain in the forced idle condition indicated when the LED next to each DSS button is on To restore extensions to their normal operating state restart...

Page 390: ...mary Block Renumbering Programmable by System manager Mode All Idle Condition System idle Planning Form Form 2a System Numbering Extension Jacks Form 2b System Numbering Digital Adjuncts Form 2d Syste...

Page 391: ...e 3 to begin with extension 210 Operator Park Zone codes must be included in the extension number range specified for one of the Page buttons CAUTION Select Exit on the console or 5on the PC when you...

Page 392: ...2 Select Single renumbering System Renumber Make a selection Default Numbering _ Single Block Exit 2 3 Go to the second screen of the System Renumber menu System Renumber Make a selection Lines GrpCal...

Page 393: ...ess Drop A p 8 Enter the first extension of the group of 50 or 100 extension numbers Dial or type nnnn If you reassign an extension from one page to another you must repeat Steps 4 through 7 for each...

Page 394: ...If you want to add or remove QCC operator positions the following conditions apply If other QCC positions remain in your system the primary QCC operator position cannot be removed When QCC operator p...

Page 395: ...g procedures see Chapter 3 Common Administrative Procedures Summary Identify or Remove DLC Operator Positions Programmable by System manager Mode All Idle Condition System idle Planning Form Form 2a S...

Page 396: ...ually enter each feature Separate sections cover DS1 Facilities Tie Trunks DID Trunks PRI Facilities and BRI Facilities A slot is the physical location of the individual module on the control unit The...

Page 397: ...used for a system registered with a KF registration number Key or Behind Switch Ground start trunks are allowed only for systems with an MF Hybrid or PF PBX registration number Summary Type of Trunk P...

Page 398: ...ols Exit Tool Type 1 3 Enter the slot number in the control unit that contains the module nn 1 to 17 Loop Ground DS1 Module is 400 408 408GS LS MLX Enter slot number 1 17 800 GS LS or 800 GS LS ID Bac...

Page 399: ...will be displayed on Line 1 8 Save your entry Select Enter Enter 0 9 Return to the System Programming menu Select Exit Exit two times 55 Outmode Signaling for Loop or Ground Start Trunks Use this pro...

Page 400: ...of lines trunks 4 3 1 Select block of lines trunks Toggle letter G On Off 0 5 5 5 Procedure Outmode Signaling for Loop or Ground Start Trunks Console Display Instructions Additional Information PC 1...

Page 401: ...of the line trunk with touch tone dialing OutTrunk Dial Enter Trunks w TouchTone Delete Backspace Exit Enter Dial or type nnn 3 Assign or remove touch tone signaling from the line trunk Select Enter...

Page 402: ...n dialing is completed delay Contact your service provider for more information about the appropriate setting Summary Rotary Trunk Digit Transfer Programmable by System manager Mode All Idle Condition...

Page 403: ...T Timer Exit 4 4 Specify a delay or no delay Rotary Operation Select one _ Delay _ No Delay Select Delay Delay or 1 Exit Enter No Delay No Delay 2 5 Save your entry Select Enter Enter 0 6 Return to th...

Page 404: ...ing Make a selection System Extensions SysRenumber Options _ Operator Tables LinesTrunks AuxEquip Exit NightSrvce 7 2 Go to the second screen of the Options menu Options Make a selection Transfer Call...

Page 405: ...in providing a dial tone after a star code is dialed to obtain special services from the central office See the Feature Reference guide for information about programming the second dial tone timer to...

Page 406: ...t Status CallParkRtn SMDR Delay Ring InsideDial Exit ReminderSrv Press More u 3 Select Ringing Frequency Options Make a selection Unassigned Cover Delay BehndSwitch Inter Digit RecallTimer Ringing Fre...

Page 407: ...tart trunks emulated on a T1 facility If you specify a reliable disconnect for trunks programmed with a short hold disconnect interval see Hold Disconnect Interval active calls as well as trunks on ho...

Page 408: ...Select Touch Tone Loop Start Disconnect Lines and Trunks Make a selection LS GS DS1 PRI TIE Lines Copy _ TT LS Disc RemoteAccss DID Pools Exit Toll Type 3 3 Select Loop Start Disconnect TouchTone LS...

Page 409: ...r DID trunks Summary Toll Type Programmable by System manager Mode All Idle Condition Not required Planning Form Form 2c System Numbering Line Trunk Jacks Factory Setting Toll prefix required Valid En...

Page 410: ...DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type _ 0 3 Specify the toll type line s Toll Type For a single line go to Enter toll prefix lines Single Line Procedure _ Lines 01 20...

Page 411: ...ot needed 3 Return to the System Programming menu Select Exit Exit three times 555 Hold Disconnect Interval Use this procedure to specify the number of milliseconds before a loop start line trunk is r...

Page 412: ...e trunk LinesTrunks More HoldDiscnct Select entry mode Dial no of the line trunk Enter Exit Exit To program a block of lines trunks LinesTrunks More HoldDiscnct Select block of lines trunks Toggle LED...

Page 413: ...t LS ID Delay PrncipalUsr ClockSync QCC Prior BRI QCC Oper T1 Data NW Exit 1 4 Specify the hold disconnect line s Hold Disconnect For a single line go to Lines w long interval Single Line Procedure _...

Page 414: ...terval Off short hold disconnect interval 3 Return to the System Programming menu Select Exit Exit 555 Principal User for Personal Line Use this procedure to assign or remove one telephone as principa...

Page 415: ...s Not applicable Inspect No Copy Option No Console Procedure LinesTrunks More PrncipalUsr Dial line trunk no Enter Dial ext no Enter Exit Exit PC Procedure 4 u 2 Type line trunk no 0 Type ext Procedur...

Page 416: ...ber nnn 5 Save your entry Select Enter Enter 0 6 Enter the extension assigned as principal user for the specified line Line Trunk xxx xxx line trunk number entered in Step 4 Enter principal ext for Re...

Page 417: ...ogrammable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 2c System Numbering Line Trunk Jacks Factory Setting 4 Valid Entries 1 to 7 Inspect Yes Copy Option No Conso...

Page 418: ...tSrvce 4 2 Go to the second screen of the Lines and Trunks menu Lines and Trunks Make a selection LS GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type Press More u 3 Select QCC...

Page 419: ...with the specified queue priority QCC Priority x Enter line trunk number Dial or type Delete Trunk number nnn Backspace Next Slot and port number sspp Exit Enter Logical ID number nnn 3 Assign or remo...

Page 420: ...unk ring into the QCC queue and to identify the QCC system operator positions that receive incoming calls on each line trunk NOTES 1 This procedure applies to Hybrid PBX mode only in a system that inc...

Page 421: ...lines trunks LinesTrunks More QCC Oper Dial ext no Enter Select block of lines trunks Toggle LED On Off Enter Exit Exit PC Procedure To program a single line trunk 4 u 4 Type ext no 0 6 Type line trun...

Page 422: ...tor not receiving calls 5 Save your entry Select Enter Enter 0 6 Specify the line s associated with the QCC operator QCC Operator xxxx xxxx extension number entered in Step 4 Enter line trunk number _...

Page 423: ...60 Lines 41 60 3 Lines 61 80 Lines 61 80 4 2 Assign or remove the lines for the specified QCC operator Toggle the green LED on or off as required On operator receiving calls Off operator not receiving...

Page 424: ...ground start lines trunks Summary Loop Start Identification Delay Programmable by System manager Mode All Idle Condition Not required Planning Form Form 2c System Numbering Line Trunk Jacks Factory Se...

Page 425: ...nks menu Lines and Trunks Make a selection LS GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type Press More u 3 Select Loop Start Identification Delay Lines and Trunks Make a se...

Page 426: ...Delete 8 You may continue to assign or remove the LS ID delay from additional lines trunks by repeating Steps 2 and 3 4 Return to the System Programming menu Select Exit Exit two times 55 Block Proced...

Page 427: ...ode All Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module Form 3i Incoming Trunks BRI Options Factory Setting Primary clock the first 100D module in the co...

Page 428: ...unks menu Lines and Trunks Make a selection LS GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type Press More u 3 Select Clock Synchronization Lines and Trunks Make a selection H...

Page 429: ...o to Step 9 Primry ClkSource Slot xx xx slot number entered in Step x Select one _ Loop _ Local Select Loop Loop or 1 Exit Enter Local Local 2 8 Select the 800 NI BRI module port to be the primary clo...

Page 430: ...go to Step 15 SecondaryClkSource Slotxx xx slot number entered in Step x Select one _ Loop _ Local Select Loop Loop or 1 Exit Enter Local Local 2 14 Select the 800 NI BRI module port to be the seconda...

Page 431: ...umber 1 8 x Backspace Exit Enter Dial or type x 12 Save your entry Select Enter Enter 0 22 Return to the System Programming menu Select Exit Exit two times 55 Trunks to Pools Assignment Use this proce...

Page 432: ...to assign Pool buttons on telephones If you are using Automatic Route Selection the main pool factory set dial out code 70 must contain loop or ground start trunks The system provides an error tone w...

Page 433: ...l out code 0 Select block of lines trunks Toggle letter R On Off 0 5 5 Procedure Trunks to Pools Assignment Console Display Instructions Additional Information PC 1 Select the Lines and Trunks menu Sy...

Page 434: ...go to Exit Block Procedure Single Line Procedure 1 Specify entry mode Select Entry Mode Entry Mode 6 2 Enter the line trunk number for the pool Pool xxx xxx pool dial out code entered in Step 3 Enter...

Page 435: ...tart Trunks including those emulated on T1 facilities Toll type signaling type and trunk pool assignment Hybrid PBX only Tie Trunks Direction Tie trunk type E M signal dial mode dial tone answer super...

Page 436: ...tem Numbering Line Trunk Jacks Form 3c Incoming Trunks TIE Form 3d Incoming Trunks DID Factory Setting Not applicable Valid Entries Not applicable Inspect No Copy Option Not applicable Console Procedu...

Page 437: ...ss DID Pools Exit Toll Type 7 3 Specify trunk s Copy Trunks To copy a single trunk Make a selection select Single Single and go to _ Single Single Trunk Procedure 1 _ Block To copy a block of trunks s...

Page 438: ...ve your entry Select Enter Enter 0 6 Return to the System Programming menu Select Exit Exit three times 555 Block Of Trunks Procedure 1 Enter the trunk number to copy from Copy Trunk Enter copy from t...

Page 439: ...or exit system programming and try again later 5 Enter the last trunk number in the block to copy to START at Trunk xxx To xxx start copy to trunk entered Enter ending trunk in Step 3 number Dial or t...

Page 440: ...pe of channel emulation If the type is T1 and the type of channel emulation is tie trunk you must specify whether the lines trunks are TIE PBX Toll or Switched 56 Data service The valid settings are a...

Page 441: ...when the setting is Touch Tone Table 4 1 shows the factory setting for each S56 Data Network Service option and the valid range for each threshold If you select T1 channels can emulate ground or loop...

Page 442: ...t no Enter Type T1 Enter More DID Enter Dial channel no Enter Exit Exit Exit Exit To select T1 All Tie LinesTrunks LS GS DS1 Dial slot no Enter Type T1 Enter All TIE Enter TIE PBX Toll or S56 Enter Di...

Page 443: ...0 5 5 5 5 To select T1 All DID 4 1 Type slot no 0 1 1 0 u 7 0 5 5 5 5 To select T1 DID 4 0 Type slot no 0 1 1 0 u 1 0 Type channel no 0 5 5 5 5 To select T1 All Tie 4 1 Type slot no 0 1 1 0 1 2 or 3...

Page 444: ...ements of 20 ms Disconnect 300 ms 200 4800 ms increments of 20 ms Inmode Touch Tone Touch Tone Rotary Outmode Touch Tone Touch Tone Rotary Procedure Type of DS1 Facility Console Display Instructions A...

Page 445: ...et the System Busy message wait for an idle condition and try again or exit system programming and try again later 5 Select Type DS1 Slot xx xx slot number entered in Step 3 Make a selection _ Type Li...

Page 446: ...x Select one DID All DID S56 Data All S56 Data Press the button or function key next to Exit Enter your selection 9 Save your entry Select Enter Enter 0 If you selected All Ground All Ground All Loop...

Page 447: ...sign the channel to another slot or go to Step 13 Select Next Next 9 Return to Step 10 The next slot will be displayed on Line 1 13 Save your entry Select Enter Enter 0 14 Return to the System Program...

Page 448: ...ect Next Next 9 Return to Step 11 The next slot will be displayed on Line 1 6 Save your entry Select Enter Enter 0 7 Return to the System Programming menu Select Exit Exit four times 5555 All Tie Trun...

Page 449: ...Make a selection Direction procedure _ Direction Disconnect Intype Inmode If you select Intype or Outtype go to 2 Outtype Outmode Trunk Seizure Type procedure 3 AnsSupvr Exit If you select AnsSupvr go...

Page 450: ...ptions will appear Wink Route by Dial Plan Delay Route by Dial Plan Auto Route by LineAprnce 2 Continue to assign Intype or Outtype to the next channel or go to Step 6 Select Next Next 9 Return to Ste...

Page 451: ...a Ch xx xx number entered in Step 1 Enter Disconnect time 140 4800 nnnn Backspace Next Exit Enter Press Drop A P 2 Enter the new disconnect time nnnn 140 to 4800 ms in increments of 20 ms Dial or type...

Page 452: ...go to 1 Make a selection Direction procedure _ Direction Disconnect Intype Inmode If you select Intype or Outtype go to 2 Outtype Outmode Trunk Seizure Type procedure 3 AnsSupvr Exit If you select An...

Page 453: ...al Plan Delay Route by Dial Plan Auto Route by LineAprnce 2 Save your entry Select Enter Enter 0 3 Return to the System Programming menu Select Exit Exit four times 5555 Answer Supervision Timing Proc...

Page 454: ...Exit four times 5555 Dial Mode Procedure 1 Choose an option All S56 Data Select mode In or Out _ Rotary _ Touch Tone Next Select Rotary or 1 Exit Enter Touch Tone 2 2 Save your entry Select Enter Ente...

Page 455: ...T1 Data NW S56 Dial Plan Routing Expected Digits Drop Dial expected digits Enter Exit Exit Exit To specify Delete Digits LinesTrunks MORE T1 Data NW S56 Dial Plan Routing Delete Digits Drop Dial dele...

Page 456: ...DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type Press More u 3 Select T1 Data NW Lines and Trunks Make a selection HoldDiscnct LS ID Delay PrncipalUsr ClockSync QCC Prior BRI QC...

Page 457: ...of expected digits n 0 to 3 Dial or type n 3 Save your entry Select Enter Enter 0 4 Return to the System Programming menu Select Exit Exit four times 5555 Add Digits Procedure 1 Erase the current num...

Page 458: ...t Exit four times 5555 Frame Format Use this procedure to specify the framing format for the 100D module as D4 compatible or Extended Superframe Your selection must match the framing mode at the far e...

Page 459: ...IE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type 1 3 Enter the slot number in the control unit that contains the 100D module nn 1 to 17 Loop Ground DS1 Enter slot number 1 17 Backspace Ex...

Page 460: ...h the suppression at the far end of the DS1 facility Summary Zero Code Suppression Programmable by System manager Mode All Idle Condition 100D module idle Planning Form Form 3b Incoming Trunks DS1 Con...

Page 461: ...Enter slot number 1 17 Backspace Exit Enter Dial or type nn 4 Save your entry Select Enter Enter 0 5 Select Suppression DS1 Slot xx xx slot number entered in Step 3 Make a selection Type Line Comp Fra...

Page 462: ...anning Form Form 3b Incoming Trunks DS1 Connectivity 100D module Factory Setting Robbed bit Valid Entries Robbed Bit Common Channel Inspect No Copy Option No Console Procedure LinesTrunks LS GS DS1 Di...

Page 463: ...slot number 1 17 Backspace Exit Enter Dial or type nn 4 Save your entry Select Enter Enter 0 5 Select Signaling DS1 Slot xx xx slot number entered in Step 3 Make a selection Type Line Comp FrameFormat...

Page 464: ...odule idle Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module Factory Setting 1 0 6 dB loss Valid Entries 1 to 5 Inspect No Copy Option No Console Procedure LinesTrunks LS GS DS1 Dial...

Page 465: ...space Exit Enter Dial or type nn 4 Save your entry Select Enter Enter 0 5 Select Line Compensation DS1 Slot xx xx slot number entered in Step 3 Make a selection Type Line Comp _ FrameFormat ChannelUni...

Page 466: ...100D module idle Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module Factory Setting Foreign Exchange Valid Entries Foreign Exchange Special Access Inspect No Copy Option No Console Pro...

Page 467: ...17 Backspace Exit Enter Dial or type nn 4 Save your entry Select Enter Enter 0 5 Select Channel Unit DS1 Slot xx xx slot number entered in Step 3 Make a selection Type Line Comp FrameFormat ChannelUn...

Page 468: ...this procedure to specify whether tie trunks operate in a one or two way direction For one way tie trunks you must also specify whether the direction is out or in Summary Direction Programmable by Sys...

Page 469: ...on LS GS DS1 PRI _ TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type 2 3 Select Direction TIE Trunks Make a selection _ Direction Inmode Intype Outmode Outtype Dialtone E M Signal AnsSupv...

Page 470: ...tings are recommended when T1 facilities are programmed for tie trunk emulation to provide special network services such as Megacom Megacom 800 or Software Defined Network SDN If Automatic Route Selec...

Page 471: ...o 0 Specify seizure type 0 5 5 Procedure Tie Trunk Type Console Display Instructions Additional Information PC 1 Select the Lines and Trunks menu System Programming Make a selection System Extensions...

Page 472: ...med Delay Delay 2 _ Auto Next Immed Immed or 3 Exit Enter Auto Auto 4 7 Continue to assign a type to another trunk or go to Step 8 Select Next Next 9 Return to Step 6 The next trunk will be displayed...

Page 473: ...2 4 Type trunk no 0 Specify signaling type 0 5 5 Procedure E M Signal Console Display Instructions Additional Information PC 1 Select the Lines and Trunks menu System Programming Make a selection Sys...

Page 474: ...trunk or go to Step 8 Select Next Next 9 Return to Step 6 The next trunk will be displayed on Line 1 8 Save your entry Select Enter Enter 0 9 Return to the System Programming menu Select Exit Exit two...

Page 475: ...nks TIE Lines Inmode or Outmode Select block of lines Toggle LED On Off Exit Exit Exit PC Procedure To program a single line trunk 4 2 6or 7 6 Type line trunk no 0or 8 5 5 5 To program a block of line...

Page 476: ...ine go to _ Lines 21 40 Single Line Procedure _ Lines 41 60 _ Lines 61 80 For a block of lines go to Exit Block Procedure Single Line Procedure 1 Specify entry mode Select Entry Mode Entry Mode 6 2 En...

Page 477: ...three times 555 Tie Trunk Dial Tone Use this procedure to specify whether the system provides dial tone for people calling in on a tie trunk Settings are remote system provides dial tone and local sys...

Page 478: ...ber Options Operator Tables _ LinesTrunks AuxEquip Exit NightSrvce 4 2 Select Tie Lines Lines and Trunks Make a selection LS GS DS1 PRI _ TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type...

Page 479: ...or remove remote dial tone from additional lines trunks by repeating Steps 2 and 3 4 Return to the System Programming menu Select Exit Exit three times 555 Block Procedure 1 Specify the block of 20 li...

Page 480: ...ms in increments of 20 ms Inspect No Copy Option Yes Console Procedure LinesTrunks TIE Lines AnsSupvr Dial trunk no Enter Drop Dial no of ms Enter Exit Exit PC Procedure 4 2 9 Type trunk no 0 A P Type...

Page 481: ...ID number nnn 5 Save your entry Select Enter Enter 0 6 Erase the current number of milliseconds nnnn Trunk xxxx xxxx trunk entered in Step 4 Enter AnsSupervisionTime 20 4800 increment 20 nnnn Backspac...

Page 482: ...ll Idle Condition Not required Planning Form Form 3c Incoming Trunks Tie Factory Setting 300 ms Valid Entries 140 to 2400 ms Inspect No Copy Option Yes Console Procedure LinesTrunks TIE Lines Disconne...

Page 483: ...vr Exit Disconnect _ 0 4 Enter the trunk number Disconnect Enter trunk for assignmt Dial or type Trunk number nnn Backspace Slot and port number sspp Exit Enter Logical ID number nnn 5 Save your entry...

Page 484: ...Information PC 8 Continue to assign the disconnect time to another trunk or go to Step 9 Select Next Next 9 Return to Step 6 The next trunk will be displayed on Line 1 9 Save your entry Select Enter...

Page 485: ...ts Signaling Invalid Destination NOTE These procedures apply to Hybrid PBX mode only Block Assignment Use this procedure to assign each DID trunk connected to the system to either Block 1 or Block 2 S...

Page 486: ...5 5 5 To program a block of lines trunks 4 4 1 Type trunk block no 0 Select trunk lines Toggle letter G On Off 0 5 5 5 Procedure Block Assignment Console Display Instructions Additional Information P...

Page 487: ...nes 21 40 For a block of lines go to _ Lines 41 60 Block Procedure _ Lines 61 80 Exit Single Line Procedure 1 Specify entry mode Select Entry Mode Entry Mode 6 2 Enter the trunk number Block x x block...

Page 488: ...On assign DID trunk to block Off remove DID trunk from block 3 Return to the System Programming menu Select Exit Exit three times 555 DID Trunk Type Use this procedure to specify the DID trunk type as...

Page 489: ...on LS GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss _ DID Pools Exit Toll Type 4 3 Select Type Direct Inward Dial Make a selection Block DeleteDigit _ Type Add Digits Disconnect Signaling ExpectDig...

Page 490: ...Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3d Incoming Trunks DID Factory Setting 500 ms Valid Entries 10 to 2400 ms in increments of 10 ms Inspect...

Page 491: ...er Dial or type Trunk number nnn Backspace Slot and port number sspp Exit Enter Logical ID number nnn 5 Save your entry Select Enter Enter 0 6 Erase the current disconnect time nnn DID Trunk xxx xxx t...

Page 492: ...PBX Idle Condition Not required Planning Form Form 3d Incoming Trunks DID Factory Setting 3 digits Valid Entries 1 to 4 digits Inspect No Copy Option No Console Procedure LinesTrunks DID ExpectDigit...

Page 493: ...InvalDstn Exit 4 4 Enter the trunk block n 1 or 2 DID Expected Digits Enter block number 1 2 Backspace Exit Enter Dial or type n 5 Save your entry Select Enter Enter 0 6 Erase the current number of ex...

Page 494: ...m numbering plan Summary Delete Digits Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3d Incoming Trunks DID Factory Setting 0 digits Valid Entries 0 to...

Page 495: ...InvalDstn Exit 6 4 Enter the trunk block n 1 or 2 DID Delete Digits Enter block number 1 2 Backspace Exit Enter Dial or type n 5 Save your entry Select Enter Enter 0 6 Erase the current number of dele...

Page 496: ...pany is fewer than the number in the system numbering plan Summary Add Digits Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3d Incoming Trunks DID Facto...

Page 497: ...ctDigit InvalDstn Exit 7 4 Enter the trunk block n 1 or 2 DID Add Digits Enter block number 1 2 Backspace Exit Enter Dial or type n 5 Save your entry Select Enter Enter 0 6 Erase the current number of...

Page 498: ...by using individual trunks programmed for rotary operation The touch tone signals generated from the telephone while dialing are transmitted to the central office at the same time the rotary signals...

Page 499: ...GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss _ DID Pools Exit Toll Type 4 3 Select Signaling Direct Inward Dial Make a selection Block DeleteDigit Type Add Digits Disconnect Signaling _ ExpectDig...

Page 500: ...nks for unassigned extension numbers Calls can be directed to a backup position normally the primary system operator or given a fast busy signal See QCC Operator to Receive Call Types in Chapter 3 for...

Page 501: ...TT LS Disc RemoteAccss _ DID Pools Exit Toll Type 4 3 Select Invalid Destination Direct Inward Dial Make a selection Block DeleteDigit Type Add Digits Disconnect Signaling ExpectDigit InvalDstn _ Exit...

Page 502: ...ng PRI facilities to an existing system certain vaues must be set correctly To inspect or change these values see DS1 Facilities Do not start these procedures until you have checked the following Type...

Page 503: ...ciated test telephone number Summary Telephone Number Programmable by System manager Mode Hybrid PBX Key Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module...

Page 504: ...Enter line number Dial or type Trunk number nnn Backspace Slot and port number sspp Exit Enter Logical ID number nnn 5 Save your entry Select Enter Enter 0 6 Erase the current telephone number N if o...

Page 505: ...lished Each group can contain up to 23 channels however all channels assigned must signal through the same D channel that is must be connected to the same 100D module B channels must be assigned in th...

Page 506: ...ines trunks LinesTrunks PRI B ChannlGrp B Channels Dial group no Enter Dial B channel slot and port no Enter Lines Dial group no Enter Select specific lines trunks Toggle LED On Off Exit Exit Exit PC...

Page 507: ..._ B ChannlGrp DialPlanRtg NumbrToSend OutgoingTbl Test TelNum Exit 2 4 Select B Channels B Channel Groups Make a selection _ B Channels IncomingRtg Lines NetworkServ Copy Number Exit 1 5 Enter the B...

Page 508: ...oup will be displayed on Line 1 10 Save your entry Select Enter Enter 0 11 Select Lines B Channel Groups Make a selection B Channels IncomingRtg _ Lines NetworkServ Copy Number Exit 2 12 Enter the B c...

Page 509: ...ntinue to assign the line number to another B channel group or go to Step 5 Select Next Next 9 Return to Step 2 The next group will be displayed on Line 1 5 Save your entry Select Enter Enter 0 6 Retu...

Page 510: ...scellaneous Procedure Summary Network Service Programmable by System manager Mode Hybrid PBX Key Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module Factory...

Page 511: ...6 3 Select B Channel Groups PRI Lines Make a selection PhoneNumber Protocol _ B ChannlGrp DialPlanRtg NumbrToSend OutgoingTbl Test TelNum Exit 2 4 Select Network Service B Channel Groups Make a selec...

Page 512: ...SDS LongDistnce SoftDefNetw Megacom 800 Press the button or function key next to Exit Enter your selection 2 Save your entry Select Enter Enter 0 3 Repeat Step 5 through 7 of the main procedure for ea...

Page 513: ...esponds to the selected service Dial or type nnnnn 5 Save your entry Select Enter Enter 0 6 Repeat Steps 5 through 7 of the main procedure for each miscellaneous service group number 7 Return to the S...

Page 514: ...t Exit Exit PC Procedure 4 6 2 4 Type group no 0 Specify copy or no copy 0 5 5 5 Procedure Copy Telephone Number to Send Console Display Instructions Additional Information PC 1 Select the Lines and T...

Page 515: ...telephone number assigned to the channel is copied as the number to send to the network B Channel Group xx xx number entered in Step 5 Select one _ Copy PhnNum to NumToSend _ Do not Copy Phone Number...

Page 516: ...id Entries Dial Plan Routing Routing by Line Appearance Inspect No Copy Option No Console Procedure LinesTrunks PRI B ChannlGrp Incoming Rtg Dial B channel group no Enter Specify method of routing Ent...

Page 517: ...up number nn 1 to 80 PRI Incoming Routing Enter group number Backspace Exit Enter Dial or type nn 6 Save your entry Select Enter Enter 0 7 Specify the routing method to use for incoming calls B Channe...

Page 518: ...ber assigned to the calling telephone Select Extension Only in Step 4 The extension number substituted into the lower order digits of a system wide base number Select Base Number with Ext in Step 4 Th...

Page 519: ...Number to Send Console Display Instructions Additional Information PC 1 Select the Lines and Trunks menu System Programming Make a selection System Extensions SysRenumber Options Operator Tables _ Lin...

Page 520: ...r Procedure If you select Line Telephone Number Line Telephone Number go to Line Telephone Number Procedure 3 Base Number with Extension Procedure 1 Erase the current base number N Base Number with Ex...

Page 521: ...displayed on Line 1 6 Save your entry Select Enter Enter 0 7 Return to the System Programming menu Select Exit Exit two times 55 Test Telephone Number Use this procedure to assign a test line or trunk...

Page 522: ...rogramming Make a selection System Extensions SysRenumber Options Operator Tables _ LinesTrunks AuxEquip Exit NightSrvce 4 2 Select PRI Lines and Trunks Make a selection LS GS DS1 PRI _ TIE Lines Copy...

Page 523: ...o to Step 9 Select Next Next 9 Return to Step 6 The next slot will be displayed on Line 1 9 Save your entry Select Enter Enter 0 10 Return to the System Programming menu Select Exit Exit two times 55...

Page 524: ...ge to initiate an outgoing call T305 Timer Times the delay in network response when the system sends a disconnect message to clear a call T308 Timer Times the delay in network response when the system...

Page 525: ...2 Timers and Counters Timer Counter Purpose Factory Setting Valid Range T200 Timer Maximum response time 1 second 1000 to 3000 ms T203 Timer Maximum time 30 seconds 1 to 60 seconds N200 Counter Maxim...

Page 526: ...I Lines and Trunks Make a selection LS GS DS1 PRI _ TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type 6 3 Select Protocol PRI Lines Make a selection PhoneNumber Protocol _ B ChannlGrp Dia...

Page 527: ...imer Exit T309 Timer Slot xx PRI Settings Make a selection T310 Timer T313 Timer T316 Timer Press the button or function key next to Exit your selection 8 Erase the current setting xxxx Display depend...

Page 528: ...fier Programmable by System manager Mode All Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module Factory Setting 0 Valid Entries 0 to 63 Inspect No Copy Opti...

Page 529: ...nnlGrp DialPlanRtg NumbrToSend OutgoingTbl Test TelNum Exit 6 4 Select TEI PRI Protocol Options Make a selection Timers _ TEI Exit 2 5 Enter the number of the slot in the control unit that contains th...

Page 530: ...A service must be specified the number of digits and pattern are optional For example you can specify that calls received from a particular area code should be routed to the specific individual or gr...

Page 531: ...digits 0 9 Inspect No Copy Option No Console Procedure To specify Service LinesTrunks PRI DialPlanRtg Service Dial entry no Enter Select service Exit Exit Exit To specify Patterns LinesTrunks PRI Dial...

Page 532: ...7 5Type entry no 0 A P Type add digits 0 5 5 5 Procedure Dial Plan Routing Console Display Instructions Additional Information PC 1 Select the Lines and Trunks menu System Programming Make a selection...

Page 533: ...ts Procedure 3 If you select DeleteDigit DeleteDigit go to Delete Digits Procedure 4 If you select Add Digits Add Digits go to Add Digits Procedure 6 Press the button or function key next to your sele...

Page 534: ...r 0 4 Program additional options by returning to Step 4 of the main procedure or go to Step 5 5 Return to the System Programming menu Select Exit Exit three times 555 Local Procedure 1 Select a servic...

Page 535: ...displayed on Line 1 3 Save your entry Select Enter Enter 0 4 Erase the current network service nnnnn Dial Plan Rtg Entry xx xx number entered in Step 5 Enter Network Service 5 digit code of 0 1 nnnnn...

Page 536: ...tg Entry xx xx number entered in Step 1 Enter digits to match n Backspace Next Exit Enter Press Drop A P 4 Enter the new number of digits to match n 0 to 8 use 0 to match any number of digits Dial or...

Page 537: ...aled number 0 14 nn Backspace Next Exit Enter Press Drop A P 4 Enter the new total number of digits nn 0 to 14 Dial or type nn 5 Continue to assign the digits to another routing entry or go to Step 6...

Page 538: ...Dial or type nn 5 Continue to assign the delete digits to another routing entry or go to Step 6 Select Next Next 9 Return to Step 3 The next dial plan routing entry will be displayed on Line 1 6 Save...

Page 539: ...mming menu Select Exit Exit three times 555 Outgoing Tables PRI provides tables that work in conjunction with personal lines pools and ARS tables to route calls The following tables specify services f...

Page 540: ...match 10 or 101 Summary Network Selection Tables Programmable by System manager Mode Key and Hybrid PBX Idle Condition Not required Planning Form Form 3b Incoming Trunks DS1 Connectivity 100D module F...

Page 541: ...ChannlGrp DialPlanRtg NumbrToSend OutgoingTbl _ Test TelNum Exit 8 4 Select Network Selection tables PRI Outgoing Tables Make a selection _ NetwkSelect SpecialServ CBC Service Exit 1 5 Enter the table...

Page 542: ...entries in these tables for patterns 011 010 01 00 0 and 1 for operator assistance operator assisted presubscribed common carrier operator and none and for type of number national or international Up...

Page 543: ...ify Pattern 4 6 8 2 1 Type entry no 0 A p Type pattern 0 5 5 5 5 To specify Operator 4 6 8 2 2 Type entry no 0 Select type of operator 0 5 5 5 5 To specify Type of Number 4 6 8 2 3 Type entry no 0 Typ...

Page 544: ...erator Tables _ LinesTrunks AuxEquip Exit NightSrvce 4 2 Select PRI Lines and Trunks Make a selection LS GS DS1 PRI _ TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type 6 3 Select Outgoing...

Page 545: ...eDigit eleteDigit go to Delete Digits Procedure 4 Press the button or function key next to your selection Pattern Procedure 1 Enter the table number n 0 to 7 Special Services Table Enter entry number...

Page 546: ...t Enter Enter 0 3 Specify the type of operator SpecialServ Tbl Entry x x number entered in Step 1 Choose type of operator _ Local Operator _ Presubscribed Carrier _ No Operator Select Local Operator L...

Page 547: ...oose type of number _ National _ International Next Select National National or 1 Exit Enter International International 2 4 Continue to assign the number type to another table or go to Step 5 Select...

Page 548: ...otherwise the entry is ignored The Call by Call table can contain up to 10 entries Each entry can contain up to 10 patterns each with a maximum of eight digits If a dialed number matches two patterns...

Page 549: ...Exit To specify Voice Data LinesTrunks PRI OutgoingTbl CBC Service Voice Data Dial list no Enter Select voice data or both Enter Exit Exit Exit Exit To specify Network Service LinesTrunks PRI Outgoin...

Page 550: ...Operator Tables _ LinesTrunks AuxEquip Exit NightSrvce 4 2 Select PRI Lines and Trunks Make a selection LS GS DS1 PRI _ TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type 6 3 Select Outgoi...

Page 551: ...igit DeleteDigit go to Delete Digits Procedure 4 Patterns Procedure 1 Enter the list l 0 to 9 and the table entry e 0 to 9 numbers CBC Services Patterns Enter list 0 9 and entry 0 9 Backspace Exit Ent...

Page 552: ...l or type n 2 Save your entry Select Enter Enter 0 3 Specify voice data or both CBC Services List x x number entered in Step 1 Make a selection _ Voice Only _ Data Only _ Voice Data Select Voice Only...

Page 553: ...go to _ Misc Local Procedure 2 Exit If you select Misc Misc go to Miscellaneous Procedure 3 AT T Toll Procedure 1 Specify an AT T Toll service CBC Services List x x number entered in Step 1 of the Se...

Page 554: ...services list will be displayed on Line 1 3 Save your entry Select Enter Enter 0 4 Return to the System Programming menu Select Exit Exit four times 5555 Miscellaneous Procedure 1 Specify a service C...

Page 555: ...to Step 7 Select Next Next 9 Return to Step 4 The next CBC services list will be displayed on Line 1 7 Save your entry Select Enter Enter 0 8 Return to the System Programming menu Select Exit Exit fo...

Page 556: ...rmation PC 5 Continue to assign delete digits to another service list or go to Step 6 Select Next Next 9 Return to Step 3 The next CBC services list will be displayed on Line 1 6 Save your entry Selec...

Page 557: ...and Directory Number DN for each BRI line in the system Until these values are programmed for each line the system will consider the BRI line inactive and the line will not initialize NOTE The system...

Page 558: ...second screen of the Lines and Trunks menu Lines and Trunks Make a selection LS GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss DID Pools Exit Toll Type Press More u 3 Select BRI Lines and Trunks Mak...

Page 559: ...Press Drop A p 10 Enter the new DN Dial or type xxxxxxxxxx 11 Save your entry Select Enter Enter 0 12 Return to the System Programming menu Select Exit Exit three times 555 Timers Use this procedure t...

Page 560: ...ll T308 Timer Times the delay in network response when the communication system sends a release message to clear a call NOTE If you enter an invalid timer value you will hear an error beep and the val...

Page 561: ...eout 4 seconds 2 to 10 sec 1 sec Procedure Timers Console Display Instructions Additional Information PC 1 Select the Lines and Trunks menu System Programming Make a selection System Extensions SysRen...

Page 562: ...change BRI Timer Settings Make a selection 35 _ T200 Timer T308 Timer _ _ T203 Timer _ T303 Timer _ T305 Timer Exit 5 Erase the current setting Display depends on timer counter selected Backspace Exi...

Page 563: ...ion jacks to provide the Voice Announce to Busy or to provide voice and data features See Chapter 3 Common Administrative Procedures for detailed information Assign Trunks or Pools to Telephones Use t...

Page 564: ...telephones whether or not an outside line is physically connected If a line is not connected the button assignment must be removed so the user can assign a feature to the button For the MDC 9000 and M...

Page 565: ...assigned to single line telephones no outside lines are assigned Behind Switch Mode Intercom Ring Intercom Voice and prime line buttons are assigned to all analog multiline telephones MLX telephones e...

Page 566: ...Wait message Copying for the rest of the extensions in the block is delayed until the busy extension becomes idle The number of the busy extension is not shown If a DSS is attached the LED associated...

Page 567: ...ter Exit Exit PC Procedure To copy to a single extension 6 2 1 Type copy from ext no 0 Type copy to ext no 0 5 5 To copy to a block of extensions 6 2 2 Type copy from ext no 0 Type ext no of first tel...

Page 568: ...e assigned as a Shared System Access SSA button on up to 16 other telephones Release 3 0 and later Each System Access Ring or Voice on an individual telephone can be assigned as a Shared System Access...

Page 569: ...nes are assigned Hybrid PBX Mode System Access Ring SA Ring System Access Voice SA Voice and System Access Originate Only Ring SA Orig Only buttons are assigned to all analog multiline and MLX telepho...

Page 570: ...Intercom HFAI capability The models that must be identified are 5 Button 10 Button 34 Button and 34 Button Deluxe analog multiline models with flat membrane buttons Keep the factory setting for analo...

Page 571: ...not be placed to the extension jack reserved for the Voice Announce to Busy feature Voice Announce to Busy must be disabled at data stations NOTE This procedure does not apply to MLX telephones Voice...

Page 572: ...Telephones 4 200 Programming Procedures...

Page 573: ...Producers ASCAP or Broadcast Music Incorporated BMI Magic on Hold requires no such license and can be purchased from your AT T dealer 2 Only one Music on Hold line trunk jack is allowed per system 3 Y...

Page 574: ...or Tables LinesTrunks AuxEquip _ Exit NightSrvce 9 2 Select Music on Hold Auxiliary Equipment Make a selection _ MusicOnHold VMS AA Ldspkr Pg Fax MaintAlarms Exit 1 3 Enter the line trunk Music on Hol...

Page 575: ...annot assign the line trunk identified for loudspeaker paging equipment use to a line trunk pool If the line trunk is currently assigned to a pool you must remove it before you program this option 4 Y...

Page 576: ...ker Page Auxiliary Equipment Make a selection MusicOnHold VMS AA _ Ldspkr Pg Fax MaintAlarms Exit 2 3 Enter the line trunk Loudspeaker Page If the line trunk appears on the screen and Enter loudspeake...

Page 577: ...e telephone See Chapter 3 Common Administrative Procedures for detailed programming procedures Summary Fax Programmable by System manager Mode All Idle Condition Not required Planning Form Form 4b Ana...

Page 578: ...trunk designated for the maintenance alarm cannot be assigned to a line trunk pool Idle Condition System idle Planning Form Form 2c System Numbering Line Trunk Jacks Factory Setting Not Applicable Val...

Page 579: ...tegrated voice messaging ports line trunk jacks used to connect voice messaging systems such as MERLIN MAIL Voice Messaging System or the AUDIX Voice Power Integrated Solution II III application It al...

Page 580: ...o 9 Inspect No Copy Option No Console Procedure AuxEquip VMS AA TransferRtn Drop Dial no of rings Enter TT Duration Drop Dial no of ms Enter TT Interval Drop Dial no of ms Enter Exit Exit PC Procedure...

Page 581: ...ter the number of rings before calls are transferred to the backup position n 0 to 9 Use 0 to specify that calls are not transferred to backup position Dial or type n 6 Save your entry Select Enter En...

Page 582: ...uch tone interval you have finished TransferRtn this procedure Go to Step 15 TT Duration _ TT Interval Exit 3 12 Erase the current touch tone interval setting xxx Touch Tone Interval Enter interval le...

Page 583: ...pter 3 Common Administrative Procedures for detailed information Extension Language Use this procedure to change the language for an MLX telephone It applies to Releases 1 1 and later only Summary Ext...

Page 584: ...rom using the pool associated with the entered code Summary Pool Dial Out Code Programmable by System manager Mode Hybrid PBX Idle Condition Telephone idle Planning Form Form 4b Analog Multiline Telep...

Page 585: ...ions Programmable by System manager Mode All Idle Condition Telephone idle Planning Form Form 4b Analog Multiline Telephone Form 4d MLX Telephone Form 4e MFM Adjunct MLX Telephone Form 4f Tip Ring Equ...

Page 586: ...m 5a Direct Line Console DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Form 5d Queued Call Console QCC Data Form 1a Modem Data Station Data Form 1b 7500B Data Station Fact...

Page 587: ...only Idle Condition Not required Planning Form Form 4b Analog Multiline Telephone Form 4d MLX Telephone Form 4e MFM Adjunct MLX Telephone Form 4f Tip Ring Equipment Form 5a Direct Line Console DLC An...

Page 588: ...assigned Inspect Yes Copy Option No Console Procedure Extensions Account Toggle LED On Off or Dial ext no Enter Exit Exit PC Procedure 6 7 Toggle letter R On Off or Type ext no 0 5 5 Microphone Opera...

Page 589: ...horization Codes Factory Setting Not assigned Valid Entries 2 11 characters 0 9 Inspect Yes Copy Option No Console Procedure Extensions More Auth Code Dial ext no Enter Dial Authorization Code Enter E...

Page 590: ...Delayed Call Forwarding Delayed Call Forwarding allows users to answer or screen a call arriving at their extension before the call is forwarded through Call Forwarding Remote Call Forwarding or Follo...

Page 591: ...Station Data Form 1b 7500B Data Station Factory Setting 0 rings Valid Entries 0 9 rings Inspect Yes Copy Option No Console Procedure Extensions More Delay Frwd Dial ext no Enter Dial no of delay rings...

Page 592: ...DLC Analog Form 5b Direct Line Console DLC Digital Form 5c MFM Adjunct DLC Form 5d Queued Call Console QCC Data Form 1a Modem Data Station Data Form 1b 7500B Data Station Factory Setting Disabled Vali...

Page 593: ...ure to set the length of the operator hold timer for all DLCs and QCCs If the system operator does not pick up the call within the time programmed an abbreviated ring reminds the operator that a call...

Page 594: ...is enabled it prevents accidental call disconnection Summary DLC Operator Automatic Hold Programmable by System manager Mode All Idle Condition Not required Planning Form Form 6a Optional Operator Fea...

Page 595: ...programming information Hold Return Use this procedure to determine whether calls on hold are returned to the QCC queue or remain on hold on the QCC operator console after the hold timer has expired...

Page 596: ...to specify whether a call in progress on a call button is automatically put on hold Automatic Hold or disconnected Automatic Release when the operator presses another button This option cannot be pro...

Page 597: ...or Features Factory Setting 0 Valid Entries 0 to 99 Inspect No Copy Option No Console Procedure Operator Queued Call Threshold Drop Dial no of calls Enter Exit Exit PC Procedure 3 2 3 A P Type no of c...

Page 598: ...e Inspect Yes Copy Option No Console Procedure Operator Queued Call InQue Alert Dial ext no Enter InQue Alert Enable or InQue Alert Disable Enter Exit Exit PC Procedure 3 2 6 Type ext no 0 1or 2 0 5 5...

Page 599: ...all type Operator Dial coverage group no Enter Dial ext no Enter Exit Exit Exit Exit Exit PC Procedure 3 2 7 Select a call type 2 Type coverage group no 0 Type ext no 0 5 5 5 5 5 Call Type Queue Prior...

Page 600: ...osition return from extending and operator parked calls All group coverage calls are directed to this position All DID calls to invalid destinations are directed to this position Designating message c...

Page 601: ...ator positions Summary Extended Call Completion Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 6a Optional Operator Features Factory Setting Automatic Ex...

Page 602: ...ls when all QCC operator positions are in position busy mode Position Busy Backup is programmed for the QCC queue rather than for individual QCC operator positions The calling group designated as the...

Page 603: ...inate from a QCC Call 5 Ring Voice button are delivered as Voice Announce calls When Voice Announce is disabled all Intercom calls originating at the QCC Call buttons are Intercom Ringing calls Summar...

Page 604: ...ign or remove an extension from a call pickup group A call pickup group consists of telephone users who can answer one another s calls by pressing a button or by dialing a code NOTES 1 A maximum of 30...

Page 605: ...s with a maximum of 10 extensions per group is allowed A seventh paging group called the Page All group is not limited and includes all telephones connected to the system Extensions cannot be added to...

Page 606: ...ber of members Up to eight receivers can be assigned per coverage group An extension can be a sender in only one group it can be a receiver for more than one coverage group A calling group can be assi...

Page 607: ...ctory Setting Not applicable Valid Entries Extension numbers Inspect Yes Copy Option No Console Procedure Options More Cover Delay Drop Enter Dial the number of rings Enter Exit PC Procedure 7 u 6 A P...

Page 608: ...or CMS mode before you assign members to the group See Extension Status Summary Group Calling Member Assignments Programmable by System manager Mode All Idle Condition Not required Planning Form Form...

Page 609: ...tion Not required Planning Form Form 7d Group Calling Factory Setting Not applicable Valid Entries Line trunk or pool number Inspect Yes Copy Option No Console Procedure Extensions More Grp Calling Li...

Page 610: ...or detailed programming information Hunt Type Use this procedure to assign one of the following hunt type patterns to calling groups Circular Hunting Pattern The system distributes calls to group memb...

Page 611: ...nnouncement device is connected should not be programmed as a calling group member If the extension jack or MFM was previously programmed as a regular extension you must remove all line trunk button a...

Page 612: ...Exit Exit Exit PC Procedure 6 u 4 3 Type calling group ext no Type coverage group no 0 5 5 5 Group Calling Overflow and Thresholds Use this procedure to designate either another calling group or the Q...

Page 613: ...conds Enter Exit Exit PC Procedure 6 u 4 8 Type calling group ext no 0 Type backup ext no 0 1 A P Type no of call 0 2 A P Type no of seconds 0 5 5 Group Calling Message Waiting Indicator Use this proc...

Page 614: ...e Alarm Threshold Use this procedure to specify the number of unanswered calls that wait in the calling group queue before group members are notified with either an external alert or a light on the te...

Page 615: ...is continuous it is recommended that only light type external alert devices be designated for the Calls in Queue alarm Summary Group Calling External Alert for Calls In Queue Alarm Programmable by Sys...

Page 616: ...f telephones Integrated VMI Used when a voice messaging system that requires special signaling for integrated operation for example AUDIX Voice Power IS II III or MERLIN MAIL Voice Messaging System is...

Page 617: ...Delay Ring Interval Automatic Callback Interval Extension Status SMDR Language SMDR Call Report Format SMDR Call Length SMDR Calls Recorded on Call Report SMDR Account Code Format Inside Dial Tone Rem...

Page 618: ...grated Administration 6 rings Valid Entries 0 to 9 rings Inspect No Copy Option No Console Procedure Options Transfer Return Time Drop Dial no of rings Enter Exit Exit PC Procedure 7 1 1 A P Type no o...

Page 619: ...ne Touch Transfer Hold Programmable by System manager Mode All Idle Condition Not required Planning Form Form 8a System Features Factory Setting One Touch Transfer automatic completion One Touch Hold...

Page 620: ...on Hold Ringback Inspect No Copy Option No Console Procedure Options Transfer Audible Music on Hold or Ringback Enter Exit Exit PC Procedure 7 1 3 1or 2 0 5 5 Type of Transfer Use this procedure to sp...

Page 621: ...Inspect No Copy Option No Console Procedure Options CampOn Drop Dial no of seconds Enter Exit PC Procedure 7 2 A P Type no of seconds 0 5 Call Park Return Time Use this procedure to specify the number...

Page 622: ...ect No Copy Option No Console Procedure Options Delay Ring Drop Dial no of rings Enter Exit PC Procedure 7 4 A P Type no of rings 0 5 Automatic Callback Interval Use this procedure to specify the numb...

Page 623: ...t restricting the telephones In the Group Calling CMS mode the Extension Status feature is used by the agents to log in and out and by the supervisor to see agent status Summary Extension Status Progr...

Page 624: ...at or ISDN format In ISDN format automatic number identification ANI information appears in the Calling Number field in place of IN which appears in the Basic report format The call recording type for...

Page 625: ...ISDN Inspect No Copy Option No Console Procedure Options SMDR Format Basic SMDR or ISDN SMDR Enter Exit Exit PC Procedure 7 8 1 1or 2 0 5 5 SMDR Calls Recorded on Call Report Use this procedure to sp...

Page 626: ...nspect No Copy Option No Console Procedure Options SMDR Auth Code Home Extesnion Number or Authorization Code Enter Exit Exit PC Procedure 7 8 6 1or 2 0 5 5 Inside Dial Tone Use this procedure to set...

Page 627: ...ervice Cancel Programmable by System manager Mode All Idle Condition Not required Planning Form Form 8a System Features Factory Setting Not applicable Valid Entries 0000 to 2359 Inspect No Copy Option...

Page 628: ...ified that calls to unassigned DID extensions are to receive a fast busy signal See Invalid Destination Summary Redirect Outside Calls to Unassigned Extension Numbers Programmable by System manager Mo...

Page 629: ...ensures that users can take advantage of them through the host system NOTE This procedure applies to Behind Switch mode only Summary Host System Dial Codes for Behind Switch Mode Programmable by Syst...

Page 630: ...all button on an outside call This indicates that the interval is too long and should be decreased to 350 milliseconds Summary Recall Timer Programmable by System manager Mode All Idle Condition Not r...

Page 631: ...where required If you program 0 as the first digit of a list entry any toll restriction assigned to the extension is removed for calls that can be placed by a toll operator Special characters such as...

Page 632: ...ists numbered 0 through 7 with 10 entries each numbered 0 through 9 are allowed Each number can have a maximum of 11 digits including wildcards The Pause character entered by pressing the Hold button...

Page 633: ...no Enter Exit PC Procedure 8 3 Type list no and entry no 0 A P Type no 0 5 Assign Disallowed Lists to Telephones Use this procedure to assign established Disallowed Lists to individual telephones Eac...

Page 634: ...calling cards billing innocent parties clipping on to someone else s line and breaking into someone else s telephone equipment physically or electronically In certain instances unauthorized individual...

Page 635: ...iffs state that the customer of record is responsible for payment of all long distance or other network charges AT T cannot be responsible for such charges and will not make any allowance or give any...

Page 636: ...s also used for shared remote access perform the procedure below before you perform the QCC Operator to Receive Calls procedure NOTE A loop start line trunk must be programmed for Reliable Disconnect...

Page 637: ...RemoteAccss _ DID Pools Exit Toll Type 8 3 Select Lines and Trunks Remote Access DISA Make a selection _ LinesTrunks AutoQueuing Non TIE TIE Lines BarrierCode Exit 1 4 Enter the line trunk for remote...

Page 638: ...Callback Use this procedure either to allow remote access users to use the Automatic Callback feature to request busy lines trunks or pools or to prevent use of the Automatic Callback feature NOTE Thi...

Page 639: ...es and Trunks Make a selection LS GS DS1 PRI TIE Lines Copy TT LS Disc RemoteAccss _ DID Pools Exit Toll Type 8 3 Specify Automatic Callback queuing Remote Access DISA Make a selection LinesTrunks Aut...

Page 640: ...Unrestricted Toll restricted Outward restricted ARS Facility Restriction Level Hybrid PBX only Allows or disallows use of outgoing trunks by assigning a facility restriction level from 0 through 6 Th...

Page 641: ...xit Exit Exit Exit To change ARS Facility Restriction Level LinesTrunks RemoteAccss Non TIE or TIE Lines ARS Restrict Drop Dial FRL value Enter Exit Exit Exit Exit To assign remove Allowed Lists Lines...

Page 642: ...for non tie lines trunks or for tie and DID trunks Remote Access DISA Make a selection LinesTrunks AutoQueuing _ Non TIE _ TIE Lines BarrierCode Select Non TIE Non TIE or 2 Exit TIE Lines TIE Lines 3...

Page 643: ...elect Exit Exit three times 555 ARS Restriction Procedure 1 Erase the current ARS facility restriction level n Remote Access option name selected in Step 3 Enter ARS restriction level 0 6 n Backspace...

Page 644: ...field to flag the three failed attempts A maximum of 16 barrier codes are allowed for all lines trunks Each of the 16 barrier codes may be programmed with its own class of restriction COR The systemw...

Page 645: ...g No barrier codes are established Valid Entries Not applicable Inspect No Copy Option No Console Procedure To establish or remove code requirements LinesTrunks RemoteAccss Non Tie or TIE Lines Barrie...

Page 646: ...isc RemoteAccss _ DID Pools Exit Toll Type 8 3 Select an option Remote Access DISA Select Non TIE Non TIE or TIE Lines TIE Lines to specify 2 Make a selection whether barrier codes apply to non tie 3...

Page 647: ...dure 2 Establish or Remove Barrier Code Requirements Procedure 1 Select Barrier Code Remote Access option name selected in Step 3 Make a selection _ BarrierCode DisallowLst Restriction ARS Restrct All...

Page 648: ...er code length 4 11 code length nn Backspace Exit Enter Press Drop A P 2 Enter the new length of the code nn 4 to 11 Dial or type nn 3 Save your entry Select Enter Enter 0 4 Respond to the confirmatio...

Page 649: ...l remote access barrier codes The class of restriction assigned to each barrier code allows or denies the use of the following system features Restriction Determines whether remote access users can ma...

Page 650: ...unrestricted ARS restriction level 3 Valid Entries Unrestricted Toll Restricted Outward Restricted 0 to 6 Inspect No Copy Option No Console Procedure LinesTrunks RemoteAccss BarrierCode Restriction Di...

Page 651: ...call restrictions 3 Make a selection select Restriction Restriction and go to SProg Maint Allow List _ Change Current Call Codes DisallowLst _ Restrictions Procedure _ Restriction _ ARS Restrct To ch...

Page 652: ...to another barrier code number or go to Step 5 Select Next Next 9 Return to Step 3 The next barrier code number will be displayed on Line 1 5 Save your entry Select Enter Enter 0 6 Return to the Syste...

Page 653: ...6 Backspace Exit Enter Dial or type nn 2 Save your entry Select Enter Enter 0 3 Enter the number of the Allowed List or Disallowed List you want to assign or remove n 0 to 7 Barrier Code xx xx barrier...

Page 654: ...cess Features 4 282 Programming Procedures Console Display Instructions Additional Information PC 6 Save your entry Select Enter Enter 0 7 Return to the System Programming menu Select Exit Exit three...

Page 655: ...Table Voice and or Data Routing NOTE ARS applies to Hybrid PBX mode only 1 7 Digit Dialing Requirements Use this procedure for calls placed within the same home area code as the system The procedure a...

Page 656: ...e or Not within Area Code Enter Exit Exit PC Procedure 8 6 1 1or 2 0 5 5 Procedure 1 7 Digit Dialing Requirements Console Display Instructions Additional Information PC 1 Select the Tables menu System...

Page 657: ...To specify type of table 6 digit area code exchange or 1 7 digit number To add or change area codes to be included in each table To add or change exchanges to be included in each table A maximum of 16...

Page 658: ...o Enter Exit Exit PC Procedure 8 6 2 Type table no 0 Select table type 0 Type entry no 0 A p Type no 0 5 5 Procedure ARS Tables Console Display Instructions Additional Information PC 1 Select the Tabl...

Page 659: ...ange Area Code Area Code 2 _ 1 7 Exchange Exchange or 3 Exit Enter 1 7 1 7 4 7 Save your entry Select Enter Enter 0 8 Enter the table entry number nnn 1 to 100 Table xx xx number entered in Step 4 Ent...

Page 660: ...used to provide two different routing patterns according to the time of day This allows you to take advantage of lower rates that may apply to some or all lines or to change restrictions on some facil...

Page 661: ...formation PC 1 Select the Tables menu System Programming Make a selection System Extensions SysRenumber Options Operator Tables _ LinesTrunks AuxEquip Exit NightSrvce 8 2 Select Automatic Route Select...

Page 662: ...me ARS This is also the start time for Subpattern A Make a selection ARS 1 7Dial SubA Absorb ARS Input Sub A Digit Sub A Pools Sub B Start Sub A FRL Sub B Stop _ Exit Sub B Pool 9 10 Enter the table n...

Page 663: ...ool Routing Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3f Automatic Route Selection Tables Form 3g Automatic Route Selection Default and Special Numb...

Page 664: ...Sub B Pool and go to Exit Sub B Pool _ Subpattern B Procedure 0 Subpattern A Procedure 1 Enter the table nn 1 to 18 and the pool route m 1 to 6 numbers SubPattern A Pools Enter table 1 18 and route 1...

Page 665: ...kspace Exit Enter Dial or type nnm 2 Save your entry Select Enter Enter 0 3 Enter a pool dial out code of up to 3 digits on which to route calls ARS Pool xx x xx table number entered in Step 1 Enter p...

Page 666: ...Summary Facility Restriction Level Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3f Automatic Route Selection Tables Form 3g Automatic Route Selection...

Page 667: ...Sub B FRL Sub B FRL and go to u Sub A Pools Sub B Start Subpattern B Procedure 1 _ Sub A FRL Sub B Stop Exit Sub B Pool Subpattern A Procedure 1 Enter the table nn 1 to 18 and the pool route m 1 to 6...

Page 668: ...ern B Restriction Enter table 1 18 route 1 6 Backspace Exit Enter Dial or type nnm 2 Save your entry Select Enter Enter 0 3 Enter the restriction level n 0 to 6 ARS Table xx Route x xx table number en...

Page 669: ...efore you assign digit absorption Summary Digit Absorption Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3f Automatic Route Selection Tables Factory Set...

Page 670: ...B Absorb Sub B Absorb u Sub A Pools Sub B Start and go to 1 Sub A FRL Sub B Stop Subpattern B Procedure Exit Sub B Pool Subpattern A Procedure 1 Enter the table nn 1 to 18 and the pool route m 1 to 6...

Page 671: ...ute m 1 to 6 numbers Sub B Absorption Enter table 1 18 route 1 6 Backspace Exit Enter Dial or type nnm 2 Save your entry Select Enter Enter 0 3 Erase the current number of absorbed digits nn ARS Table...

Page 672: ...assigned to Tables 1 through 18 Summary Other Digits Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3f Automatic Route Selection Tables Factory Setting 0...

Page 673: ...git 3 4 Enter the table nn 1 to 18 and the route m 1 to 6 number Sub x Other Digits x subpattern selected in Step 3 Enter table 1 18 route 1 6 Backspace Exit Enter Dial or type nnm 5 Save your entry S...

Page 674: ...med for the N11 Special Numbers tables Summary N11 Special Numbers Tables Programmable by System manager Mode Hybrid PBX Idle Condition Not required Planning Form Form 3g Automatic Route Selection Def...

Page 675: ...it 6 3 Go to the second screen of the ARS menu ARS Make a selection ARS 1 7Dial SubA Absorb ARS Input Sub A Digit Sub A Pools Sub B Start Sub A FRL Sub B Stop Exit Sub B Pool Press More u 4 Select N11...

Page 676: ...Exit two times 55 Other Digits Procedure 1 Erase the current other digits x Special Numbers Digits Enter other digits x Backspace Exit Enter Press Drop A P 2 Enter up to 20 other digits n any combinat...

Page 677: ...Exit Exit Exit PC Procedure 8 6 u 6 1or 2or 3 Type value 0 5 5 5 Procedure Dial 0 Table Console Display Instructions Additional Information PC 1 Select the Tables menu System Programming Make a select...

Page 678: ...to _ ARS Pool ARS Pool Procedure _ ARS FRL 2 _ ARS Digits To change the current FRL Level select ARS FRL ARS FRL and go to Exit ARS FRL Procedure To change other digits select ARS Digits ARS Digits 3...

Page 679: ...times 555 ARS Digits Procedure 1 Erase the current other digits x Dial 0 Other Digits Enter other digits x Backspace Exit Enter Press Drop A P 2 Enter up to 20 other digits n any combination of 0 to 9...

Page 680: ...pability Enter Exit Exit PC Procedure 8 6 u 7or 8 Type table no and route no 0 Select capability 0 5 5 Procedure Voice and or Data Routing Console Display Instructions Additional Information PC 1 Sele...

Page 681: ...table 1 18 route 1 6 Backspace Exit Enter Dial or type nnm 6 Save your entry Select Enter Enter 0 7 Select the appropriate capability ARS Pool Tablexx Routex xx table number entered in Step 5 Select c...

Page 682: ...ht Service group for coverage after hours A maximum of eight Night Service groups can be assigned no more than one for each operator position assigned Any number of extensions can be assigned to a Nig...

Page 683: ...after hours This feature requires the user to enter a password to make a call when Night Service is activated unless one of the lists below applies It also requires an operator to enter a password in...

Page 684: ...ord 0 3 Type item no 0 A P Type telephone no 0 4 Type ext no 0 5 5 Night Service with Time Set Use this procedure to specify the time of day and the days of the week when Night Service is to be activa...

Page 685: ...y of the week for Night Service must be reset if system programming information is being loaded into memory from a backup Summary Night Service with Time Set Programmable by System manager Mode All Id...

Page 686: ...sers to identify the person calling or leaving a message This procedure is also used to program the Extension Directory feature for MLX telephones A label can have a maximum of seven characters Summar...

Page 687: ...nter Drop Dial label Enter Exit Exit PC Procedure u 1 2 Type line trunk no 0 A P Type label 6 5 5 Posted Message Use this procedure to add or change existing posted messages The posted messages allow...

Page 688: ...orm 6e Group Calling Factory Setting Not applicable Valid Entries Not applicable Inspect No Copy Option No Console Procedure More Labeling Grp Calling Dial calling group ext no Enter Drop Enter label...

Page 689: ...ning Form Form 8b System Speed Dial Factory Setting Not applicable Valid Entries 600 to 729 Inspect No Copy Option No Console Procedure More Labeling Directory System Dial dial code no Enter Drop Ente...

Page 690: ...alid Entries English French Spanish Inspect No Copy Option No Console Procedure More Language Printer English or French or Spanish Enter Exit PC Procedure u 6 4 1or 2or 3 0 5 Printing System Reports T...

Page 691: ...s and Posted Messages Trunk Information1 TIE DID Loop Ground General T1 Information PRI Information Remote Access General Options Non TIE Restrictions TIE Restrictions Barrier Code Restrictions Operat...

Page 692: ...want to schedule use of the printer during off peak hours 2 If you select a report for which there is no information the report header still prints 3 Print reports if you cannot back up your system pr...

Page 693: ...ormation More Print Trunk Info Select trunk type Exit To print extension information More Print More Ext Info Dial extension number Enter Exit To print all other reports More Print Select report Exit...

Page 694: ...hones Copy Trunk Assignments Chapter 3 Telephones Assign Intercom or System Access Buttons Chapter 3 Telephones Pool Dial Out Code Hybrid PBX only Chapter 3 Optional Telephone Features Call Restrictio...

Page 695: ...be disabled at data stations 3 When you select Enter after entering the voice extension number in the data entry screen the system automatically assigns the data extension 4 Use the Inspect feature t...

Page 696: ...ling Language _ Data Print Cntr Prg Exit 2 3 Select Voice Data Data Make a selection _ Voice Data 1 4 Enter the voice odd numbered extension number of the pair nnnn Data Voice Data The system automati...

Page 697: ...an MLX port By default these extensions begin with 7 Devices that are not intended for 2B Data should not be connected to a port programmed for 2B Data These devices probably will not work Summary 2B...

Page 698: ...o The adjunct extension number cannot Enter adjunct extension correspond to the 1st or 5th port of an number of an MLX port MLX module Use the inspect feature xxxx Inspect or d to view the 2B Data Del...

Page 699: ...ated Administration lets the installer or system manager make changes or additions to this information just once instead of on both sides of the connection Using Integrated Administration reduces prog...

Page 700: ...ation in Table 4 6 to program through Integrated Administration Table 4 6 Programming through Integrated Administration Option Factory Setting Range Automated Attendant Calling Group 770 Call Answer C...

Page 701: ...is feature is used all messages and greetings for users that have been renumbered are erased from AUDIX Voice Power when the automatic reconciliation program runs at 3 00 a m NOTE The reconciliation p...

Page 702: ...detailed information on Backup and Automatic Backup Card Types The types of memory cards are described below The card type is identified by a preprinted color coded label Upgrade Card This card is use...

Page 703: ...by an orange label with black lettering In addition black stripes are present on the card to distinguish it from an upgrade card Figure 4 4 shows a sample Translation card AT T PROPRIETARY THIS MEMOR...

Page 704: ...the processor module INSERT COPYRIGHT 1993 AT T ALL RIGHTS RESERVED AT T PROPRIETARY THIS MEMORY CARD CONTAINS PROPRIETARY INFORMATION OF AT T THAT IS NOT TO BE DISCLOSED OR USED EXCEPT IN ACCORDANCE...

Page 705: ...you begin a backup procedure with an unformatted or incorrectly formatted card this screen appears The inserted memory card is not the correct type You have the option of formatting the memory card as...

Page 706: ...ed The memory card cannot be formatted Remove the card and repeat the procedure with another card Formatting of Memory Card FAILED The format was unsuccessful Remove the card and repeat the procedure...

Page 707: ...r Yes Exit Exit Exit PC Procedure Insert memory card 1 9 1 Select backup file Type the new backup filename 6 1 5 5 5 Automatic Backup Use this procedure to schedule automatic daily or weekly backups o...

Page 708: ...sary under the following conditions System RAM is corrupt A previously stored set of system conditions is preferred over the current set The processor module is replaced After a System Erase frigid st...

Page 709: ...licable Factory Setting Not applicable Valid Entries Not applicable Inspect Yes Copy Option No Console Procedure Insert memory card System Back Restore Restore Select restore file Yes PC Procedure Ins...

Page 710: ...D HH MM date and time SProg Port xxxx X Y X Y system software release Exit Press Exit to continue 5 6 Select the restore file Memory Card Restore mmdd month and day of backup Select one _ BACK1 mmdd A...

Page 711: ...ng the restore procedure additional screens may appear to alert you to problems with the translation memory card the backup file or the restore procedure This section contains displays of each screen...

Page 712: ...amming port Port to Extension xxxx extension before Restoring Exit The system programming port is not set to the same system programming port as that set in the backup file The restore is aborted Use...

Page 713: ...RESTORE IS CANCELED System is DOWN If the restore fails because the card is damaged the system performs a System Erase frigid start Repeat the restore procedure using a different file and or memory c...

Page 714: ...e with another file Modify the system hardware to match the configuration of the backup file and repeat the restore procedure with the same file Strap in Place for Key Mode but Mode is Set to Hybrid R...

Page 715: ...Memory Card Programming Procedures 4 343...

Page 716: ...o another extension Release 2 0 and higher See the Feature Reference or the appropriate user or operator guide for details about each feature NOTE Only the system manager should perform the programmin...

Page 717: ...programmed extension as a template for programming additional extensions See Copy Extension and also refer to the planning forms NOTE Some programming can be performed only when the entire system or s...

Page 718: ...ral extensions of the same type Copy Extension NOTE It is recommended that you use the programming codes for centralized programming however you may also use the List Features option that is available...

Page 719: ...stFeature You can use the Extension Information Ext Info report option on the Print menu to print all of the programmed features for a specific extension At the Centralized Programming menu follow the...

Page 720: ...select line button 21 and above See Appendix E for button diagrams of all telephones 6 Program the feature s Line xxx xxx line selected in Step 5 Press HOME to Exit current feature programmed Page 1...

Page 721: ...le ES2 762 Automatic Unavailable 760 On 12 Calling Group Members Off 12 Sign in available 44 Selective 55 After work call state 45 Call Waiting Group Page 22 group no Enter On 11 Headset Off 11 Auto A...

Page 722: ...Group 88 Send Remove 38 Position Busy 750 Message Privacy 31 Signaling 23 ext no Enter Recall 775 System Access Reminder Service Intercom Buttons Set 81 Assign Buttons Cancel 81 Ring 16 Missed 752 Ori...

Page 723: ...ME to Exit _ ABC PQRS _ _ DEF TUV _ _ GHI WXYZ _ _ JKL _ MNO Press the button or function key that corresponds to the first letter of the feature you want The screen displays all of the features that...

Page 724: ...Features That Can Be Copied All Telephones Feature Analog and MLX Telephones Analog Telephones Only MLX Telephones Only Account Code Entry X Authorization Code X Auto Answer All X Auto Answer Intercom...

Page 725: ...Light Off X Next Message X Posted Message X Return Call X Scroll X Park X Pickup Group X Pickup General X Pickup Extension X Pickup Line X Privacy X Recall X Reminder Service Set X Reminder Service Ca...

Page 726: ...tension Status 2 X X Missed Reminder X X Night Service X X Operator Park X X Send Remove Message X X Use the procedure below to copy programming from one extension to another Console Display Instructi...

Page 727: ...ed on Line 1 to additional extensions Use Next Next if the extension numbers to be copied to are sequential Select Enter Enter 0 after completing programming Go to Step 4 to continue programming The e...

Page 728: ...n a button for authorization code entry Summary Authorization Code Telephones All except QCC Mode All except single line telephone in Behind Switch mode Programmable by User and system manager Program...

Page 729: ...Auto Dial Inside and Outside Telephones Analog multiline all MLX telephones except QCC Mode All Programmable by User and system manager Programming Code Inside 22 ext no Enter Outside 21 telephone no...

Page 730: ...anager only Programming Code 58 Display Label Barge In Callback With Automatic Callback turned on the system retries calls to busy extensions or busy trunk pools Assign a Selective Callback button to...

Page 731: ...all is waiting User hears one beep for a waiting inside call two for an outside call Summary Call Waiting Telephones All Mode All Programmable by User and system manager Programming Code On 11 Off 11...

Page 732: ...Receiver Buttons Primary Secondary Group This procedure assigns primary secondary or group coverage receivers Telephones All except QCC Mode All Programmable by User and system manager Programming Cod...

Page 733: ...ge Off Summary Coverage VMS Off This procedure prevents outside calls from being sent to voice mail Telephones Analog multiline and MLX telephones except QCC Mode All Programmable by User and system m...

Page 734: ...l Direct VoiceMail Do Not Disturb Assign a button to prevent calls from ringing at the telephone Summary Do Not Disturb Telephones Analog multiline and MLX telephones except QCC Mode All Programmable...

Page 735: ...only Mode All Programmable by System manager Programming Code Off 760 ES1 761 ES2 762 Display Label OperatorES ESOff ES1 ES2 Summary Telephone Extension Status 1 and 2 Telephones Single line analog m...

Page 736: ...ttons to allow the calling group supervisor to monitor the number of calls in the queue or to change calling group members availability to take calls Summary Calls In Queue Alarm Button Telephones Ana...

Page 737: ...o broadcast an announcement to individuals or groups using a speakerphone or loudspeaker Summary Group Page Auto Dial button Telephones Analog multiline and MLX telephones Mode All Programmable by Use...

Page 738: ...eadset and handset Telephones MLX telephones only Mode All Programmable by User and system manager Programming Code 783 Display Label Hdset Mute Summary Headset Status Assign a button to activate head...

Page 739: ...l Leave Msg Summary Leave Message Message LED Off Telephones Analog multiline and MLX telephones Mode All Programmable by User and system manager Programming Code 54 Display Label none Summary Posted...

Page 740: ...ones Analog multiline display only Mode All Programmable by User and system manager Programming Code 28 Display Label Messages Next Msg Summary Receiving Messages Return Call Telephones Analog multili...

Page 741: ...nal to another extension without making a call to that extension Summary Notify Send and Receive Telephones Analog multiline and MLX telephones Mode All Programmable by User and system manager Program...

Page 742: ...grammable by User and system manager Programming Code 22 Park Zone Enter Display Label Park Zone Personal Speed Dial Use this procedure to program codes that allow users to dial outside numbers by dia...

Page 743: ...e no ext no Enter Group 88 Display Label General Use Specific Extension Specific Line Pickup General Extension Line Group Pickup Group Privacy Assign a button to prevent other users from connecting to...

Page 744: ...eminder Set Cancel Missed Ringing Idle Line Preference Use this procedure to turn on Ringing Idle Line Preference Summary Ringing and Idle Line Preference Telephones Analog multiline and MLX telephone...

Page 745: ...Label Individual Lines Ring Options One Line Immed Delay No Ring All Lines Ring Options All Lines Immed Delay No Ring Summary Abbreviated Ringing Options Use this procedure to turn abbreviated ringing...

Page 746: ...ge Assign a button to allow the system operator to turn the Message LED on or off for any telephone connected to the system Summary Send Remove Message Telephones DLC operator only Mode All Programmab...

Page 747: ...on 16 Assign Intercom Originate Only button 18 System Access buttons Assign Ring button 16 Assign Originate Only button 18 Display Label SysAccess SysAcc 00 Summary Assign Shared System Access Buttons...

Page 748: ...o access the host system Transfer feature Summary Transfer Telephones Analog multiline and MLX telephones Mode Behind Switch Programmable by User and system manager Programming Code 774 Display Label...

Page 749: ...Feature Quick Reference 5 34 Centralized Telephone Programming...

Page 750: ...netic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide...

Page 751: ...n to E M tie trunks requires a USOC RJ2GX Connection to off premises extensions requires a USOC RJ11C or RJ14C Connection to 1 544 Mbps digital facilities must be through a USOC RJ48C or RJ48X Connect...

Page 752: ...or extended superframe format ESF with AMI zero code suppression 04DU9 ISN with ESF and B8ZS For equipment to be connected to 56 Kbps or 64 Kbps digital facilities the FIC is 02B1Q The quantities and...

Page 753: ...is not practical you will be notified as soon as possible You will also be informed of your right to file a complaint with the FCC Changes at Local Telephone Company Your local telephone company may m...

Page 754: ...Communications DOC label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The DOC does...

Page 755: ...le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de t l c...

Page 756: ...s raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un electricien selon le cas L indice de charge IC assign chaque dispositif terminal indique pour...

Page 757: ...t There are no user serviceable parts inside Contact your authorized agent for service and repair This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the rad...

Page 758: ...rior releases if you do not program specific outward calling restrictions the user will be able to place any call normally dialed from a telephone associated with the system Such an off premises netwo...

Page 759: ...to prevent the types of calls that toll fraud abusers often make When possible block out of hours calling Frequently monitor system call detail reports for quicker detection of any unauthorized or abn...

Page 760: ...and the room with administrative tools records and system manager information These areas should be locked when not attended n Provide a secure trash disposal for all sensitive information including...

Page 761: ...dials an access code either 9for Automatic Route Selection or a pooled facility code followed by the appropriate digit string to either direct dial or access a network operator to complete the call N...

Page 762: ...r n Deny access to pooled facility codes by removing pool dial out codes 70 890 899 or any others on your system n Create a Disallowed List or use the pre prepared Disallowed List number 7 Release 3 1...

Page 763: ...ible to toll fraud An example of this application is a menu or Submenu that says To reach our answering service select prompt number 5 and transfers a caller to an external telephone number Remote Cal...

Page 764: ...cess the system from a remote telephone and make an outgoing call or perform system administration using the network facilities lines trunks connected to the MERLIN LEGEND system Hackers scanning the...

Page 765: ...people are more likely to cooperate with security measures that often make the system less flexible and more difficult to use n Never program passwords or authorization codes onto Auto Dial buttons D...

Page 766: ...k for a callback extension n Verify the source Ask callers claiming to be maintenance or service personnel for a callback number Never transfer to 10 without this verification Never transfer to extens...

Page 767: ...urveillance capability and may result in additional maintenance costs n Create a communications system management policy concerning employee turnover and include these suggestions Delete all unused vo...

Page 768: ...eable combination lock Provide the combination only to those individuals having a real need to enter the office n Keep telephone wiring closets and equipment rooms locked n Keep telephone logs and pri...

Page 769: ...terms and conditions of the specific type of AT T maintenance coverage you selected If you purchased your system from an AT T authorized reseller contact your reseller for the details of the maintena...

Page 770: ...or its affiliates or suppliers may be commenced more than twenty four 24 months after the cause of action accrues THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY Remote Administration and...

Page 771: ...to your Hybrid PBX or Key system for Remote Administration and Maintenance you should do one of the following Unplug the line when it is not being used Install a switch in the line to turn it off whe...

Page 772: ...n in the following pages You can use the Inspect feature in system programming to display the telephone or line trunk numbers that are programmed with a specific feature Inspect is helpful when you mu...

Page 773: ...Customer Support Information B 2 System Programming...

Page 774: ...rection Disconnect Local Number Based Out Only ARS Pool Switch 56 Returning Intype ExpectDigit INWATS Time Based New Page ARS FRL Priority Outtype DeleteDigit 56 64 Digtl Members Auth Code ARS Digits...

Page 775: ...LED status is indicated on the LEDs next to the 20 buttons below the display area on the system programming console LED status is simulated on the computer screen when you use SPM Table C 2 indicates...

Page 776: ...ine Trunk is touch tone Line trunk is rotary dial Lines Trunks Pools Trunk is in pool Trunk is not in pool Lines Trunks Toll Type Must dial 1 area code 1 dialing is not needed Lines Trunks Hold Discon...

Page 777: ...nounce to Busy assigned Voice Announce to Busy not assigned Extensions Ext Status Extension Status assigned Extension Status not assigned Extension Status can be assigned Extensions Group Page Telepho...

Page 778: ...o Allowed List assigned to telephone Allowed List is not assigned to telephone Tables DisallowTo Disallowed list assigned to telephone Disallowed list is not assigned to telephone Data Voice Data Voic...

Page 779: ...ow to program these features on MLX and analog multiline telephones General Feature Use Information D 2 Feature Table D 4 Telephone Programming D 9 General Feature Use Information The following provid...

Page 780: ...programming features onto line buttons Some features such as Auto Dial must be programmed onto line buttons in order to use them Other features such as Privacy are best used if programmed onto line b...

Page 781: ...rs cannot use feature codes The following features can be used only by dialing feature codes Call Pickup Forward Follow Me Cancel One Forward Follow Me Cancel All Message Cancel Personal Speed Dial Sy...

Page 782: ...el KPB KPB KPB KPB KPB Barge In 58 Barge In KPB KPB KPB KPB KPB Callback Automatic On Off Selective 12 12 55 Cback Auto On Off Cback Sel KP KPB KPB KPB KPB KPB Call Waiting On Off 11 11 CallWaiting On...

Page 783: ...elephones rooms or agents Status 1 Status 2 760 761 762 45 44 OperatorES ESOff OperatorES ES1 OperatorES ES2 ES Status ES1 ES Status ES2 KPB KPB KPB KPB KPB KPB KPB KPB KPB Feature button 20 Feature B...

Page 784: ...d Message Send Remove Message Receiving messages Delete Message Next Message Return Cal Scroll 25 54 751 38 26 28 27 29 Leave Msg Posted Msg Send RmvMsg Messages Delete Msg Next Msg Return Call KPB KP...

Page 785: ...KPB Ringing Idle Line Preference Cancel 343 344 Line Prefer On Line Prefer Off KPB KPB KPB KPB KPB Ringing Options Individual Lines Immediate Ring Delay Ring No Ring All Lines Immediate Ring Delay Rin...

Page 786: ...l 24 code 600 729 SysSpeedDl KP KPB KPB KPB KPB KPB Transfer 774 Transfer B B B B B Voice Announce On Off 10 10 Voice Annce Receive On Off KPB KPB KPB KPB KPB Centralized Telephone Programming only K...

Page 787: ...the Test Program T P switch on the side of the telephone to P On MLX 10 telephones press the Feature button and dial 00 On MLX display telephones use the same procedures as the MLX 10 or enter program...

Page 788: ...next to the button to be programmed Replace the cover 2 Begin programming Slide the T P switch on the side of the telephone to P 3 Select the feature Press the button you labeled If you have a display...

Page 789: ...the tab that extends from the top of the cover Write the feature name on the card next to the button to be programmed Replace the cover 2 Begin programming Press the Feature button and then dial 00 3...

Page 790: ...m from the display Select Start from the display 3 Identify the button to be programmed To delete the feature currently programmed on the button Press the button you labeled Note If the feature does n...

Page 791: ...below the name of the feature to be programmed Press More Select Find Feature from the display Select the range of letters from the display that corresponds to the first letter of the feature name for...

Page 792: ...ndset Press Menu NOTE MLX display telephones can also be programmed using the method described for MLX 10 telephones For example the programming mode can be entered by pressing the Feature button and...

Page 793: ...Button Diagrams E System Programming E 1 This appendix contains the button diagrams for Hybrid PBX systems as well as button diagrams for Key and Behind Switch systems...

Page 794: ...Diagrams E 2 System Programming SA Ring SA Voice 20 28 20 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 28 27 25 26 23 24 21 22 SA Orig Only Figure E 1 MLX Telephone Button Diagram Hybrid PBX...

Page 795: ...E 3 22 BUTTON 34 BUTTON 5 BUTTON 10 BUTTON SA Ring SA Voice 1 2 3 4 5 6 7 8 9 10 15 14 13 12 11 27 26 25 24 23 20 19 18 17 16 32 31 30 29 28 22 21 34 33 SA Orig Only Figure E 2 Analog Multiline Teleph...

Page 796: ...7 8 9 10 11 12 13 14 15 16 17 18 19 20 28 27 25 26 23 24 21 22 1 2 3 7 8 5 4 6 Key Mode Up to 8 personal line buttons are assigned beginning at button 3 Behind Switch Mode One prime line button is ass...

Page 797: ...Mode Up to 8 Personal line buttons are assigned beginning at button 3 2 3 4 5 6 7 8 9 10 15 14 13 12 11 27 26 25 24 23 20 19 18 17 16 32 31 30 29 28 22 21 34 33 Behind Switch Mode One prime line butto...

Page 798: ...Button Diagrams E 6 System Programming...

Page 799: ...F 11 Tie Trunk Information Report F 12 DID Trunk Information Report F 13 GS LS Trunk Information Report F 14 General Trunk Information Report F 15 DS1 Information Report F 16 PRI Information Report F...

Page 800: ...Sample Reports F 2 System Programming Continued on next page...

Page 801: ...option on the System Programming menu Refer to the Print Reports section of this guide for details on the Print option Table F 2 System Reports Menu Option Report Name Description All Prints each of...

Page 802: ...ks or lines PRI Info PRI Information PRI trunks lines assigned to B channel groups Rmote Access Remote Access DISA Information Remote access dial code class of restriction barrier code information Ope...

Page 803: ...runk users ARS Automatic Route Selection Access code table types with area codes and exchanges routes for sub patterns A and B FRL absorb digit delete digit Dial 0 and N11 tables Ext Direct Extension...

Page 804: ...pe message waiting station etc the extension number for each telephone assigned to the group and the lines or trunks assigned to the group Night Service Night Service Information The operator password...

Page 805: ...gs VMS Transfer Return Interval 4 Paging System Lines Music On Hold Line 804 Camp On Time 90 sec Call Park Return Time 180 sec Delay Rings 2 Coverage Delay 3 Auto Callback Rings 3 Extension Status ESS...

Page 806: ...Slot 1 008 MLX Slot 2 408 Slot 3 008 Slot 4 408 Slot 5 800 GS LS Slot 6 008 GS LS MLX Slot 7 800 CO BRI Slot 8 008 Slot 9 016 Ringing Frequency 25 Hz Slot 10 408 GS LS Slot 11 008 Slot 12 800 Slot 13...

Page 807: ...tions DIAL PLAN FOR POOLS POOL 1 70 POOL 2 890 POOL 3 891 POOL 4 892 POOL 5 893 POOL 6 894 POOL 4 895 POOL 8 896 POOL 9 897 POOL 10 898 POOL 11 899 DIAL PLAN FOR TELEPHONE PAGING ZONES TPZ 1 793 TPZ 2...

Page 808: ...STN 1 10 OPERATR STN 2 710 STN 3 11 STN 4 711 STN 5 12 STN 6 712 STN 7 13 EXT 13 STN 8 713 STN 9 14 EXT 14 STN 10 714 STN 11 15 STN 12 715 STN 13 16 STN 14 716 STN 15 17 STN 16 717 STN 17 18 EXT 18 ST...

Page 809: ...3021 ID 33 4032 3022 ID 34 4033 3023 ID 35 4034 3024 ID 36 4035 3025 ID 37 4036 3026 ID 38 4037 3027 ID 39 4038 3028 ID 40 4039 3029 ID 41 4040 3030 ID 42 4041 3031 ID 43 4042 3032 ID 44 4043 3033 ID...

Page 810: ...utive Telephone 14 Personal Directory Name Number Display Executive Telephone 15 Personal Directory Name Number Display MSG POSTED MESSAGE 1 DO NOT DISTURB 2 OUT TO LUNCH 3 AT HOME 4 OUT SICK 5 IN A M...

Page 811: ...50 Slot Port I4 2 TIE PBX Direction 2 Way E M Signal Type1S Dialtone Remote InType Wink InMode Rotary AnsSupvr 300 ms OutType Wink OutMode Rotary Disconnect 300 ms TRUNK 851 Slot Port 14 3 TIE PBX Dir...

Page 812: ...Dig Signal InvDest 841 13 1 1 500ms Wink 4 3 1 TouchTone BkupExt 842 13 2 1 500ms Wink 4 3 1 TouchTone BkupExt 843 13 3 2 500ms Wink 3 0 Rotary BkupExt 844 13 4 2 500ms Wink 3 0 Rotary BkupExt 845 13...

Page 813: ...hTone Yes N A N A 805 4 1 Loop Rotary Yes N A N A 806 4 2 Loop Rotary Yes N A N A 807 4 3 Loop Rotary Yes N A N A 808 4 4 Loop Rotary Yes N A N A 809 5 1 Ground TouchTone N A N A N A 810 5 2 Ground To...

Page 814: ...Yes Long 4 803 2 3 No Remote 70 Yes Long 4 804 2 4 No Remote Yes Long 4 805 4 1 No Remote Yes Long 4 806 4 2 No Remote Yes Long 4 807 4 3 No Remote Yes Long 4 808 4 4 No Remote Yes Long 4 809 5 1 No...

Page 815: ...em Programming F 17 DS1 Information Report Print Menu Option T1 info DS1 SLOT ATTRIBUTES Slot Type Format Supp Signal LineComp ClkSync Src Active 3 T1 D4 ZCS Rob Bit 1 Prim Loop Yes 3 T1 D4 ZCS Rob Bi...

Page 816: ...k Selection Table Entry Number 0 1 2 3 Pattern to Match 101 10 101 Special Service Table Entry Number 0 1 2 3 4 5 6 7 Pattern to Match 011 010 01 00 0 1 Operator none none OP OP OP P none none none Ty...

Page 817: ...gits to Delete 0 1 0 0 Digits to Add 22 Entry Number 4 5 6 7 NtwkServ 11100 Expected Digits 2 1 0 0 Pattern to Match 2 Digits to Delete 0 1 2 0 Digits to Add 2 Entry Number 8 9 10 11 PRI INFORMATION N...

Page 818: ...gth Change 09 23 94 09 45 PM SYSTEM DEFAULT CLASS OF RESTRICTIONS NON TIE Restriction UNRESTRICTED ARS Restriction Level 3 Allowed Lists Disallowed Lists SYSTEM DEFAULT CLASS OF RESTRICTIONS TIE Restr...

Page 819: ...GENERAL OPTIONS Length of hold reminder timer 60 sec DLC Automatic hold enabled No DIRECT STATION SELECTOR DSS OPTIONS BUTTON FIRST NUMBER DIAL CODE 1 0 2 50 3 100 Operator Call Park codes 881 882 883...

Page 820: ...ctory Number 4 10 Operator s Extension 4 N A Returning 4 0 Group Coverage Group 1 4 Group 2 4 Group 3 4 Group 4 4 Group 5 4 Group 6 4 Group 7 4 Group 8 4 Group 9 4 Group 10 4 Group 11 4 Group 12 4 Gro...

Page 821: ...s Report Print Menu Option AllowList Sections Lists 1 through 7 ALLOWED LISTS List 0 Entry 0 Entry 1 Entry 2 Entry 3 Entry 4 Entry 5 Entry 6 Entry 7 Entry 8 Entry 9 List 7 Entry 0 Entry 1 Entry 2 Entr...

Page 822: ...s F 24 System Programming Access to Allowed Lists Report Print Menu Option AllowListTo ACCESS TO ALLOWED LISTS FOR REMOTE ACCESS 17 18 MEAN TIE NON TIE RESTRICTIONS List 1 STNS 10 RACC 1 17 18 List 3...

Page 823: ...Report Print Menu Option DisallowLst Sections Lists 1 through 7 DISALLOWED LISTS List 0 Entry 0 Entry 1 Entry 2 Entry 3 Entry 4 Entry 5 Entry 6 Entry 7 Entry 8 Entry 9 List 7 Entry 0 Entry 1 Entry 2...

Page 824: ...ts F 26 System Programming Access to Disallowed Lists Report Print Menu Option DisallowTo ACCESS TO DISALLOWED LISTS FOR REMOTE ACCESS 17 18 MEAN TIE NON TIE RESTRICTIONS List 1 STNS 33 RACC 9 List 3...

Page 825: ...ble Pool Absorb Other Digits FRL Call type Start Pattern 1 70 00 3 BOTH A 2 A 3 A 4 A 5 B 6 B Pool Absorb Other Digits FRL Call type Start Pattern 1 70 00 3 BOTH B 2 B 3 B 4 B 5 B 6 B TABLE 18 Default...

Page 826: ...ion Report Continued TABLE 19 Dial 0 Output Table Pool Absorb Other Digits FRL Call type Start Pattern 1 70 00 3 BOTH A TABLE 20 N11 Output Table 01 411 02 611 03 811 04 911 Pool Absorb Other Digits F...

Page 827: ...N N N N U 3 N 1 7 16 N N N N U 3 N 1 27 716 N N N N U 3 N 1 8 17 N N N N U 3 N 1 28 717 N N N N U 3 N 2 1 18 EXT 18 N Y N N U 3 N 2 2 19 N Y N N U 3 N 2 3 20 N Y N N U 3 N 2 4 21 N Y N N U 3 N 2 5 22...

Page 828: ...F 30 System Programming System Directory Report Print Menu Option Sys Direct SYSTEM DIRECTORY Code Name Number Display 600 ABC Company 555 9999 YES 601 Jacques Smith 5551212 YES 605 Travel Agency 912...

Page 829: ...Sample Reports System Programming F 31 Group Paging Report Print Menu Option Group Page GROUP PAGING Group 793 STNS 20 21 22 23 24 25 Group 794 STNS 15 16 17 18 19...

Page 830: ...3 NS Groups 10 Group Calling Member Pickup Groups Allowed Lists Disallowed Lists Restrictions UNRESTRICTED Auto Callback OFF Call Waiting ON Abbreviated Ring ON Line Preference ON Shared SA Ring ON Re...

Page 831: ...Status None Button 21 Blank Status None Button 20 Forced Release Status None Button 19 Pool Inspect Status None Button 18 Headset Auto Answer Status Off Button 17 Join Status None Button 16 Cancel Sta...

Page 832: ...ers 10 11 12 13 14 18 19 20 42 44 45 47 6810 DIRECT GROUP CALLING INFORMATION Group 770 Group Type AutoLogout Call Distribution Type CIRCULAR Delay Announcement Ext 11 Message Waiting Station 20 Calls...

Page 833: ...GROUP CALLING INFORMATION Group 782 Group Type AutoLogout Call Distribution Type CIRCULAR Delay Announcement Ext Message Waiting Station Calls_in_queue Threshold 1 External Alert ext Overflow Thresho...

Page 834: ...INFORMATION OPERATOR 10 DGCG STNS 10 OPERATOR 14 DGCG STNS 14 OPERATOR 18 DGCG STNS 18 OPERATOR 22 DGCG STNS 22 OPERATOR 42 DGCG STNS 42 Password Current Day OFF Turn off at Turn on at Sunday Monday...

Page 835: ...Print Menu Option Call Pickup GROUP CALL PICKUP Group 1 STNS 10 11 12 13 I4 15 16 Group 2 STNS 17 18 19 20 Group 3 STNS 21 22 23 24 25 26 27 28 29 30 Group 4 STNS 31 Group 5 STNS 32 Group 6 STNS 33 G...

Page 836: ...D START 00 00 02 11 00 04 08 0001 PRI SVC AUDIT TIMEOUT 00 00 02 11 00 04 14 7001 TIMEOUT COLD START 00 00 02 21 00 22 14 0001 PRI SVC AUDIT TIMEOUT 00 00 02 03 00 22 14 7001 PRI SVC AUDIT TIMEOUT 00...

Page 837: ...System Programming F 39 Authorization Code Information Report Print Menu Option Auth Code SMDR Option for the Account Code Field is Home Extension Extension Authorization Code 10 3124 15 1357921 20 6...

Page 838: ...ec Fixed Timers and Counters T202 2 sec T309 90 sec T310 60 sec T313 4 sec K Cntr 1 N200 3 N201 260 N202 3 Line Service Profile ID Directory Number 801 908555100001 9085551000 802 908555100101 9085551...

Page 839: ...Expected Digits 3 Digits to Delete 0 Digits to Add 0 Trk ss pp Dirction InType OutType AnsSup Discnt Inmode Outmode Service 801 02 01 2 Way Wink Wink 120 180 T Tone T Tone TIE 802 02 02 Outgoing Delay...

Page 840: ...ay need to rearrange the system planning forms to match this order Basic System Operating Conditions Select the system programming position System SProg Port Select the system language More Language S...

Page 841: ...or positions Operator Positions Direct Line Lines and Trunks Specify type of trunk on 400 or 800 GL LS module LinesTrunks LS GS DS1 Identify dial signaling for loop start ground start trunks LinesTrun...

Page 842: ...rogram Auxiliary Equipment before programming Telephones Assign trunks to telephones Extensions LinesTrunks Copy trunk assignments Extensions Line Copy Identify Principal User for Personal Line LinesT...

Page 843: ...dspeaker paging AuxEquip Ldspkr Pg Program a fax port AuxEquip Fax Identify the jack used for maintenance alarms AuxEquip MaintAlarms Program Voice Mail and Automated Attendant AuxEquip VMS AA Transfe...

Page 844: ...l characters For example you would press and release either the Recall or Flash button or the switchhook to insert a pause in a dialing sequence after a dial out code to allow the system to seize an o...

Page 845: ...h a password then a Stop followed by a phone number To use Auto Dial with a Stop in the sequence press the button to dial the password listen for the dialing and connection and press the button again...

Page 846: ...hone Press Means Drop Stop Halts the dialing sequence to allow the system to respond Hold Pause Inserts 1 5 second pause in the dialing sequence Multiple consecutive pauses are allowed Conf Flash Send...

Page 847: ...te a phone number from an extension number Table H 4 Special Characters for MLX Display Telephones Press See Means Drop s Stop Halts dialing sequence to allow for system response Hold p Pause Inserts...

Page 848: ...with the communications system such as an alerting device or modem that connects to a multiline telephone or to an extension jack ALS Automatic Line Selection Programmed order in which the system make...

Page 849: ...printable characters represented by a 7 or 8 bit ASCII code Each string of data bits is preceded by a start bit and followed by a stop bit thus permitting data to be transmitted at irregular intervals...

Page 850: ...ncies in a range that determines channel capacity barrier code Password used to limit access to the Remote Access feature of the system basic carrier Hardware that holds and connects the processor pow...

Page 851: ...in which end to end connections cannot be made on calls because of a full load on all possible services and facilities See also glare BMI Broadcast Music Incorporated board A module for example 100D o...

Page 852: ...CAS Call Accounting System DOS or UNIX system based application that monitors and manages telecommunications costs CAT Call Accounting Terminal Standalone unit with a built in microprocessor and data...

Page 853: ...pment that provides local telephone service and access to toll facilities for long distance calling coaxial cable Cable consisting of one conductor usually a small copper tube or wire within and insul...

Page 854: ...Allowed Lists Disallowed Lists and Automatic Callback queuing Coverage Set of system features that can determine how extensions calls are covered when the person at the extension is busy or not availa...

Page 855: ...the same communications link A DCP link is made up of two 64 kbps information I channels and one signaling S channel to the B and D channels used in an ISDN dedicated feature buttons The imprinted fea...

Page 856: ...lements such as off and on or zero and one See also analog transmission Digital Communications Protocol See DCP Digital Signal 0 See DS0 Digital Signal 1 See DS1 digital switch element See DSE digital...

Page 857: ...tiplexes twenty four 64 kbps channels into a single 1 544 Mbps stream DSS Direct Station Selector 60 button adjunct that enhances the call handling capabilities of an MLX 20L or MLX 28D telephone used...

Page 858: ...gram expansion carrier Carrier added to the control unit when the basic carrier cannot house all of the required modules Houses a power supply and up to six additional modules extension An endpoint on...

Page 859: ...upgraded Feature screen Display screen on MLX display telephones provides quick access to commonly used features ferrite core Attachment to the AC power cord and ground wire of the carrier power suppl...

Page 860: ...rifying that the trunk is idle no ground on tip lead transmits a request for service puts ground on ring lead to the telephone company central office CO Group IV G4 fax machine A fax unit offering 400...

Page 861: ...d later an 800 GS LS ID module on the system can capture this information and display it on the screens of MLX telephones See also ANI ICOM buttons intercom buttons Telephone buttons that provide acce...

Page 862: ...e control unit IS II III Integrated Solution II or Integrated Solution III Set of UNIX system based applications that augments and provides additional services using the system ISDN Integrated Service...

Page 863: ...runks connected to the system control unit to specific buttons on each telephone line coding Pattern that data assumes as it is transmitted over a communications channel line compensation Adjustment f...

Page 864: ...gital WATS offering for outward calling Megacom 800 AT T s tariffed digital 800 offering for inward calling memory card Storage medium similar in function to a floppy disk that allows information to b...

Page 865: ...s for connection of telephones and or outside trunks to the communications system In the name of a module the first digit indicates the number of line trunk jacks it contains the last digit indicates...

Page 866: ...y Requirement for channelized DS1 service to the public network that eight consecutive zeros cannot occur in a digital data stream on hook Telephone is said to be on hook when the handset is hung up t...

Page 867: ...ory Card International Association memory card See memory card personal line Central office trunk that terminates directly on one or more telephones In Hybrid PBX mode a personal line cannot be part o...

Page 868: ...prime line and is automatically connected to that line when he or she lifts the handset processor module Module in the second slot of the control unit Slot 0 to the right of the power supply Includes...

Page 869: ...building and connects wiring closets RS 232 Physical interface specified by the Electronics Industries Association EIA that transmits and receives asynchronous data at distances of up to 50 feet 15 m...

Page 870: ...g and outgoing voice and data calls SMDR printer Printer used to produce SMDR reports Connected to the system via an RS 232 jack on the processor module Software Defined Network See SDN special charac...

Page 871: ...ension programming and centralized telephone programming System Programming and Maintenance See SPM system renumbering Procedure used to change the numbers assigned to telephones adjuncts calling grou...

Page 872: ...supply See UPS unit load Measure of the power load drain of a module telephone or adjunct UPS uninterruptible power supply Device that connects to the system to provide 117 VAC to the equipment when...

Page 873: ...ice Service that allows calls to certain areas for a flat rate charge based on expected usage wink start tie trunk Tie trunk on which the originating end transmits an off hook signal and waits for the...

Page 874: ...12 Adapter 355A 2 2 9 pin to 25 pin 2 2 Add digits 4 124 4 126 Alarms calls in que 4 242 calls in queue 5 21 maintenance 4 205 4 206 system 5 13 threshold 4 241 Allowed lists 4 258 Access to Allowed...

Page 875: ...backup ams 2 23 Barge In 5 2 5 15 Barrier code 1 55 Barrier codes changing codes 4 275 4 276 changing length 4 275 establishing requirements 4 274 upgrading to Release 3 0 2 51 Basic Rate Interface BR...

Page 876: ...COM1 2 6 2 7 COM2 2 6 2 7 Command install 2 4 2 5 spm 2 4 2 6 2 13 2 15 Communications port 2 6 Compatibility 2 50 2 51 Compressed files 2 22 2 29 Conference assigning a button 5 17 button Conf 1 5 c...

Page 877: ...F 34 Direct Inward Dialing DID trunks add digits 4 124 4 126 block assignment 4 113 4 116 delete digits 4 122 4 124 disconnect time 4 118 4 120 emulation 2 55 expected digits 4 120 4 122 invalid dest...

Page 878: ...188 features 3 83 3 105 language 3 83 3 86 report F 31 status 3 161 3 163 F Facility Restriction Level FRL programming 4 292 4 295 enhancements to Release 3 1 1 59 Factory setting 1 10 Fax assigning a...

Page 879: ...33 time based overflow 3 132 3 133 type 3 143 3 146 4 242 4 243 Group Calling Call Mangement System CMS mode 3 161 Group coverage 5 17 delay interval 3 117 3 119 4 233 4 234 member assignments 3 114 3...

Page 880: ...7 Key sequences 2 18 Keys arrow 2 17 2 19 cursor movement 2 17 2 19 function 2 17 L Label Information Report F 11 Labeling extension directory 3 201 3 203 4 314 group calling 3 208 3 210 4 314 4 315...

Page 881: ...ing 4 331 inserting the card 3 224 restore 4 335 4 338 restore error messages 4 338 4 341 types 3 223 4 329 4 331 Menu button 1 7 Menu hierarchy B 1 MERLIN Identifier 1 52 MERLIN II 2 49 Message centr...

Page 882: ...3 20 4 22 primary position 3 21 report F 20 Queued Call Console QCC optional features 3 30 Operator hold timer 3 26 3 27 4 220 Operator Information Report F 20 OPRE see Off Premises Range Extender OP...

Page 883: ...4 42 4 45 Print background 2 4 extension information 5 4 menu option 1 41 options 2 39 report language 3 214 SMDR Call Report format 3 165 system reports 3 216 3 228 Priority call type queue 3 44 3 46...

Page 884: ...ports directory 2 4 language 3 214 3 215 printing 2 46 2 48 3 216 3 218 Station Message Detail Recording SMDR Call 3 168 3 70 Station Message Detail Recording SMDR format 3 165 3 166 system 3 213 3 22...

Page 885: ...peed dial directory labeling 4 315 4 316 programming 5 33 SPID see Service Profile Identifier SPID SPM additional functionality 2 1 directories 2 4 display screen 2 17 2 18 enhancements to Release 1 1...

Page 886: ...Telephone Programming D 8 Telephones 4 184 4 199 cordless or wireless 3 58 features 3 83 3 105 programming 3 57 single line 1 53 Terminal emulation type 2 37 Terminal equipment identifier 4 155 4 158...

Page 887: ...m Programming Voice messaging systems VMSs coverage 5 18 programming ports 4 206 4 209 security risk A 12 W Warranty A 20 Welcome screen 2 50 Wildcards 3 186 Wireless telephones 3 58 Z Zero code suppr...

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