AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 170 / 887

QCC Optional Features
3–34
Common Administrative Procedures
Queue over Threshold
Use this procedure to specify the maximum number of calls (threshold) in the
QCC queue before system operators are notified with a tone that the threshold
has been reached or exceeded. If the threshold is set to 0, operators are not
notified.
Summary: Queue over Threshold
Programmable by System manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting 0
Valid Entries 0 to 99
Inspect No
Copy Option No
Console Procedure
Operator
®
Queued Call
®
Threshold
®
Drop
®
Dial no. of
calls
®
Enter
®
Exit
®
Exit
PC Procedure
3
®
2
®
3
®
A
+
P
®
Type no. of calls
®
0
®
5
®
5
Procedure: Queue over Threshold
Console Display/Instructions Additional Information PC
1 Select the Operator menu.
System Programming: >
Make a selection
System
Extensions
SysRenumber Options
_
Operator Tables
LinesTrunks AuxEquip
Exit NightSrvce
3
2 Select Queued Call.
System Operator:
Make a selection
Positions
_
Queued Call
Hold Timer
DLC Hold
Exit
2