AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 417 / 887

Lines and Trunks
Programming Procedures
4–45
QCC Queue Priority Level
Use this procedure to assign QCC queue priority level values (1 to 7) to each
loop-start, ground-start, and automatic-in tie trunk in your system. The value
assigned determines the order in which calls are sent to the QCC operator
positions. Call priority 1 is the highest priority, and 7 is the lowest priority.
NOTE:
This procedure applies to Hybrid/PBX mode only in a system that includes QCC
operator positions.
Summary: QCC Queue Priority Level
Programmable by System manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 2c, System Numbering: Line/Trunk Jacks
Factory Setting 4
Valid Entries 1 to 7
Inspect Yes
Copy Option No
Console Procedure To program a single line/trunk:
LinesTrunks
®
More
®
QCC Prior
®
Dial priority level
®
Enter
®
Select entry mode
®
Dial trunk no.
®
Enter
®
Exit
®
Exit
To program a block of lines/trunks:
LinesTrunks
®
More
®
QCC Prior
®
Dial priority level
®
Enter
®
Select block of lines
®
Toggle LED On/Off
®
Enter
®
Exit
®
Exit
PC Procedure To program a single line/trunk:
4
®
u
®
3
®
Type priority level
®
Select entry mode
®
Type trunk no.
®
0
®
5
®
5
To program a block of lines/trunks:
4
®
u
®
3
®
Type priority level
®
0
®
Select block
of lines
®
Toggle letter
G
On/Off
®
0
®
5
®
5