AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 612 / 887

Optional Group Calling Features
4–240
Programming Procedures
Group Coverage Receiver
Use this procedure to assign or remove a calling group as a receiver for a
coverage group.
Calling group member assignments must be made before you assign the group
as a receiver for a coverage group.
NOTE:
Integrated Administration uses calling group 30 as the default group to
cover AUDIX Voice Power.
Summary: Group Coverage Receiver
Programmable by System manager, Integrated Administration
Mode All
Idle Condition Not required
Planning Form Form 7c, Group Coverage
Factory Setting Not applicable
Valid Entries Group numbers
Inspect Yes
Copy Option No
Console Procedure
Extensions
®
More
®
Grp Calling
®
Grp Coverage
®
Dial
calling group ext. no.
®
Enter
®
Dial coverage group no.
®
Enter
®
Exit
®
Exit
®
Exit
PC Procedure
6
®
u
®
4
®
3
®
Type calling group ext. no.
®
Type coverage group no.
®
0
®
5
®
5
®
5
Group Calling Overflow and Thresholds
Use this procedure to designate either another calling group or the QCC queue
(Hybrid/PBX only) to receive calls when the number of calls waiting in the queue
for a calling group is equal to or greater than the programmed threshold or when
the time that a call has spent in the queue exceeds the programmed timeout
value.
Overflow coverage can be provided only by calling groups or the QCC queue
(Hybrid/PBX only), not by individual extensions. Group members can be notified
when the number of calls waiting in the queue reaches the threshold.
A calling group or the QCC queue (Hybrid/PBX only) can provide overflow
coverage for more than one calling group; however, which group’s calls go to an
available member in the overflow calling group is unpredictable.
The factory-set extension number for the QCC Listed Directory Number is 800.