Product Enhancements
1–48
Programming Basics
■
A Night Service group can be programmed to include either extensions or
a calling group as members. However, you should not program both
individual extensions and a calling group into the Night Service group,
because individuals will not have a chance to answer before calling group
members do.
■
When AUDIX Voice Power sends a Leave Message notification to an
extension, the system identifies the voice mail system as the sender of the
message. When the voice mail subscriber uses the Return Call feature,
the call goes to any available voice mail port, not just to the specific port
that generated the message. This reduces the chance of getting a busy
port.
■
Coverage receivers can call coverage senders and have the call receive
coverage treatment. If a receiver calls a sender for whom he or she is
covering, and the sender is busy or unavailable, the call proceeds to
other points of coverage. It does not come back to the receiver who
originated the call.
■
Enhancements to display prompts include automatic posting of a
Do Not
Disturb
message (for MLX display telephones or other multiline telephones,
a Posted Message button must be programmed for the
Do Not Disturb
message to be posted automatically). when a user activates the Do Not
Disturb feature, and confirmation messages when a user activates Hold,
Privacy, Saved Number Dial, and Transfer.
■
Direct Inward Dialing (DID) trunk emulation on a T1 facility provides up to
24 DID channels on a single DS1 interface, instead of requiring 24
separate physical trunks.
■
A telephone user can send a timed flash (switchhook flash) on a loop-start
trunk call on a System Access (
SA
) button.
Fax Attendant System
ä
ä
Fax Attendant is an application for sending and receiving fax messages; its
interface is similar to the voice mail interface provided by AUDIX Voice Power.
Fax Attendant System, which co-resides with AUDIX Voice Power on the IS III
platform, provides the following services:
■
Fax Call Coverage.
Receives and holds messages for subscribers
whose fax machines are busy or out of paper. This service also allows a
subscriber to have a personal fax number without having a fax machine.
■
Fax Mail.
Allows subscribers to create and use fax distribution lists, send
and receive fax messages, and record personal greetings for incoming
fax calls.
■
Fax Response.
Prompts callers to select and receive faxes from a
customer-created menu of choices, using touch-tone responses.
Summary of Contents for MERLIN LEGEND Release 3.1
Page 372: ...Memory Card 3 236 Common Administrative Procedures...
Page 572: ...Telephones 4 200 Programming Procedures...
Page 715: ...Memory Card Programming Procedures 4 343...
Page 749: ...Feature Quick Reference 5 34 Centralized Telephone Programming...
Page 773: ...Customer Support Information B 2 System Programming...
Page 798: ...Button Diagrams E 6 System Programming...
Page 800: ...Sample Reports F 2 System Programming Continued on next page...