AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 628 / 887

System Features
4–256
Programming Procedures
Redirect Outside Calls to Unassigned Extension
Numbers
Use this procedure to specify the extension number to receive redirected calls.
Redirected calls include calls made to unassigned numbers by remote access
users, by users on DID trunks (Hybrid/PBX only), or by users on dial-in tie trunks.
Calls can be redirected to the following locations:
■
The QCC queue (Hybrid/PBX only)
■
Another extension number
■
A calling group
Hybrid/PBX Mode Only
This setting does not affect calls received on DID trunks if you have specified
that calls to unassigned DID extensions are to receive a fast busy signal. See
“Invalid Destination.”
Summary: Redirect Outside Calls to Unassigned
Extension Numbers
Programmable by System manager
Mode All
Idle Condition Not required
Planning Form Form 8a, System Features
Factory Setting Extension number of primary operator
Valid Entries QCC queue extension number, other extension number
Inspect No
Copy Option No
Console Procedure To select QCC queue:
Options
®
More
®
Unassigned
®
QCC Queue
®
Enter
®
Exit
To select extension or calling group:
Options
®
More
®
Unassigned
®
Extension
or
Grp Calling
®
Enter
®
Dial ext. no. or group no.
®
Enter
®
Exit
PC Procedure To select QCC queue:
7
®
u
®
1
®
1
®
1
®
0
®
5
To select extension or calling group:
7
®
u
®
1
®
2
or
3
®
Type ext. no. or group no.
®
0®5