AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 177 / 887

QCC Optional Features
Common Administrative Procedures
3–41
Procedure: QCC Operator to Receive Call Types
Console Display/Instructions Additional Information PC
1 Select the Operator menu.
System Programming: >
Make a selection
System
Extensions
SysRenumber Options
_
Operator Tables
LinesTrunks AuxEquip
Exit NightSrvce
3
2 Select Queued Call.
System Operator:
Make a selection
Positions
_
Queued Call
Hold Timer
DLC Hold
Exit
2
3 Select Call Types.
Queued Call Operator: >
Make a selection
Hold Rtrn
InQue Alert
HoldRelease Call Types
_
Threshold Msg Center
ElvatePrior ExtndComplt
Exit Return Ring
7
4 Select a call type.
l l u u
Call Type:
To use
Follow/Frwd Follow/Frwd
or
QCC Ext QCC Ext
, see
Make a selection
“Call Type Queue Priority Level.”
_
Dial 0 QCC Ext
Follow/Frwd Returning
_
If you select
GrpCoverage GrpCoverage
, go to
_
UnassignDID GrpCoverage
_
l
Group Coverage Procedure.
_
ListedNumbr
Exit
If you select
Dial0
Dial0
,
UnassignDID
UnassignDID
,
ListedNumbr
ListedNumbr
, or
Returning
Returning
, go to
u
Call Type Procedure.
Press the button or function key next
Û
to your selection.