AT&T MERLIN LEGEND Release 3.1, System Programming Manual

Page: 602 / 887

QCC Optional Features
4–230
Programming Procedures
Summary: Return Ring
Programmable by System manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting 4 rings
Valid Entries 1 to 15 rings
Inspect No
Copy Option No
Console Procedure
Operator
®
Queued Call
®
Return Ring
®
Drop
® ®
Dial no.
of rings
®
Enter
®
Exit
®
Exit
PC Procedure
3
®
2
®
0
®
A
+
P
®
Type no. of rings
®
0
®
5
®
5
Position Busy Backup
Use this procedure to designate the calling group to provide the backup position
for the QCC queue. The specified calling group will receive incoming calls when
all QCC operator positions are in position-busy mode.
Position Busy Backup is programmed for the QCC queue rather than for
individual QCC operator positions. The calling group designated as the QCC
queue backup serves as the backup for the Remote Access feature and as
backup when the QCC is being used as the system programming console.
Only one Position Busy Backup can be programmed per system.
Summary: Position Busy Backup
Programmable by System manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting No backup
Valid Entries Calling group number
Inspect No
Copy Option No
Console Procedure
Operator
®
Queued Call
®
More
®
QCC Backup
®
Drop
®
Dial ext. number
®
Enter
® ®
Exit
®
Exit
PC Procedure
3
®
2
®
u
®
1
®
A
+
P® ®
Type ext. number
®
0
®
5
®
5