3COM Business Phone Instructions
Making a call
1. For an internal call, press the four digit extension of the person you wish to call.
2. For an external call, press the “9” button and then phone number.
Answering a call
1. Pickup the handset when the phone rings.
2. Press the “Speaker” button when the phone rings.
Redialing a call
1. Press the “Redial” button after picking up the handset or pressing the “Speaker”
button.
2. You can also use the display to check your call log to redial those numbers.
Answering a second call
1. Press “Hold” to save current call.
2. Press the blinking access button on which the new call is flashing.
Placing a call on hold
1. Press the “Hold” button to place the call on hold. One of the access button lights
will begin to blink indicating the call is on hold.
2. To return to the call, press the access button next to the blinking light.
Transferring a call
1. Press the “Transfer” button
2. Dial the extension where the call is to be sent.
3. Press “Transfer” again to complete the transfer.
(
Important!
- with the older internal phone systems if you do not wait to hear the
other person pick up or voicemail before hitting “Transfer” button, the call will be
disconnected.)
To cancel a transfer press the “Release” button. The call will be returned as a
flashing parked line, press it to pick it up.
Call Forwarding
1. To forward your calls, press the “Forward” access button and enter the
destination extension. The button status light will turn on and the display will
show “Call Forward.”
2. To undo the forward, press the “Forward” access button again. The button status
light will turn off and the display will return to normal.
Conference calls
1. Make sure the first person in the conference call has called into your phone. You
will be considered the second person in this call.
2. Press the “Conference” button which places the first person on hold.
3. Dial the third person and then when they answer, press the “Conference” button
again.
