Panasonic KX-NS500 User Manual Download Page 1

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Hybrid IP-PBX

Model No.

KX-NS500

User Manual

Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.

KX-NS500: PFMPR Software File Version 004.20000 or later

Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/pbx/

Summary of Contents for KX-NS500

Page 1: ...ully before using this product and save this manual for future use In particular be sure to read 1 1 1 For Your Safety Page 14 before using this product KX NS500 PFMPR Software File Version 004 20000...

Page 2: ...d of the arrival of an incoming call or a message waiting by the lamp if it is equipped ENTER Navigator Key Jog Dial Message Ringer Lamp Easy Operation Consult your dealer 1 1 Before Operating the Tel...

Page 3: ...hone Wireless XDP Parallel Mode Page 214 1 8 Using the Unified Messaging Features Page 142 This PBX offers a built in Call Centre feature called Incoming Call Distribution ICD Group Incoming calls to...

Page 4: ...600 PT Proprietary Telephone S PS SIP CS compatible Portable Station SIP extension SIP Extn Extensions of the PBX which uses Session Initiation Protocol for communication SLT Single Line Telephone PT...

Page 5: ...e Proprietary Telephone APT Proprietary Telephone with a Display Display PT PT is used as a generic term to represent all of these PTs If a PBX feature only supports specific PTs such as IP PTs the av...

Page 6: ...T series SIP phone models Refer to the telephone types displayed at the top left of each operation b A maximum of 32 digits can be input on a KX UT series SIP phone at one time including feature numbe...

Page 7: ...S PS On hook Talk Seize outside line During a conversation Dial outside phone number outside line outside phone no KX UT series and S PS Press TRANSFER Other than KX UT series and S PS Press HOLD This...

Page 8: ...e for SIP phone users Tones or the tone types may vary depending on the type of telephone being used For example when you put a call on hold a specific tone for the SIP phone may be heard or no tone m...

Page 9: ...etwork transmission speed is relatively slow and the secondary Ethernet port cannot be used To disable ECO mode consult your dealer Trademarks Microsoft and Outlook are either registered trademarks or...

Page 10: ...ntifying Malicious Calling Parties Malicious Call Identification MCID 65 1 4 During a Conversation 66 1 4 1 Transferring a Call Call Transfer 66 1 4 2 Holding a Call 73 1 4 3 Talking to Two Parties Al...

Page 11: ...Telephone One numbered extension 215 1 9 14 Clearing Features Set at Your Extension Extension Feature Clear 216 1 10 Utilising the Call Centre 218 1 10 1 Leaving an Incoming Call Distribution Group L...

Page 12: ...g 310 3 1 2 Settings on the Programming Mode 312 3 1 3 Customising the Buttons 322 3 2 System Programming Using Web Maintenance Console 327 3 2 1 User Programming 327 4 Customising Extensions and the...

Page 13: ...Section 1 Operation This section shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 13...

Page 14: ...ice means that misuse could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property The following types of symbols are used to classify and...

Page 15: ...ly be connected to the type of electrical power supply specified on the product label If you are not sure of the type of power supply to your home consult your dealer or local power company For safety...

Page 16: ...e unit exposes any internal parts disconnect the power supply cord immediately and return the unit to your dealer Unplug this unit from the AC outlet if it emits smoke an abnormal smell or makes unusu...

Page 17: ...connection The power supply cord is used as the main disconnect device Ensure that the AC outlet is located near the equipment and is easily accessible Slots and openings in the front back and bottom...

Page 18: ...tside lines 1 Disconnect the PBX from all outside lines 2 Connect known working single line telephones SLTs to those outside lines 3 Make a call to an external destination using those SLTs If a call c...

Page 19: ...Instructions The following or similar rack mount instructions are included with the installation instructions a Elevated Operating Ambient If installed in a closed or multi unit rack assembly the ope...

Page 20: ...r business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countr...

Page 21: ...Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany User Manual 21 1 1 3 Precautions...

Page 22: ...vent data leakage 2 Always make backups of data stored in the System Memory and or perform regular system data backups to a USB memory device or a NAS For details consult your dealer 3 To prevent ille...

Page 23: ...feature buttons and or a display you may operate the PBX by entering a feature number instead Follow the operation for your type of telephone If you use a Panasonic proprietary telephone which does no...

Page 24: ...ton on the side or at the bottom of the display or by pressing the Navigator Key you can access various features Furthermore depending on the display telephone used you can operate features or make ca...

Page 25: ...nected to the PBX Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used Icon Descriptions The following icons show you the...

Page 26: ...mber phone no Dial the telephone number dial key Press any dial key 0 9 HOLD Press the HOLD button on your SIP phone REDIAL Press the REDIAL button on your SIP phone When You Use a Panasonic Proprieta...

Page 27: ...his type of button cannot be used to dial feature numbers One touch Dialling Used to access a desired party or system feature with one touch Incoming Call Distribution Group ICD Group Used to access a...

Page 28: ...roup Used to have a Log in Log out button for another incoming call distribution group Log in Log out for all groups Used to have a Log in Log out button for all groups Hurry up Used to transfer the l...

Page 29: ...e touch Network Direct Station Selection NDSS Used to access an extension connected to other PBXs in the network with one touch CTI Used to access CTI features Check in Used to switch the room status...

Page 30: ...ake an intercom call and have a conversation in hands free mode using the SP PHONE button 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going of...

Page 31: ...Abbreviation Telephone Type S PS SIP CS compatible Portable Station e g KX UDT series SLT Single Line Telephone e g KX T7710 User Manual 31 1 1 5 Before Operating the Telephones...

Page 32: ...nsor IP PT IP Softphone CA 3 Client PC PC CTI Server Private IP Network ITSP 1 Network DCE 2 e g ADSL Modem WAN IP CS PS SIP Phone SIP CS S PS Voice Processing System Fax Machine SLT CS PS APT DSS Con...

Page 33: ...SDN button once or twice depending on the mode of the SDN button For details refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension To call using a directory refer to 1 1...

Page 34: ...tside line automatically Automatic Line Access PT SLT PS SIP Extn S PS Off hook Talk Dial outside phone number Press L CO or enter automatic line access number OR 0 9 L CO outside phone no The automat...

Page 35: ...button It will re access the outside line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook Hands...

Page 36: ...mising Your Phone 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button Using an Account Code Account Code Entry You may give a specified account code to extensio...

Page 37: ...9 Depending on the settings of your PBX you may be required to enter an account code to make an outside call If you enter the wrong code press the key and re enter the account code For your convenien...

Page 38: ...ss One touch Dialling Off hook One touch Dialling Customising Your Phone 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using...

Page 39: ...speed dialling number 3 digits system speed dialling no Press AUTO DIAL or enter OR To call using a directory refer to 1 14 2 Using the Directories For SIP phone and S PS users Telephones display only...

Page 40: ...ing This can be useful if you require more time after going off hook to dial another telephone number or extension number Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line A...

Page 41: ...lls to the outgoing call log consult your System Installer If you have seized a trunk pressing the REDIAL button will be ignored if the last number you dialled was an extension Automatic Redial To red...

Page 42: ...llback Busy You can set the telephone to receive callback ringing when a dialled extension becomes idle when your desired outside line that is in use by another extension becomes idle You cannot set A...

Page 43: ...Callback Busy Cancel Off hook PT SLT PS On hook 4 6 Enter 46 C Tone Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS You can set the telephone to receive callback ringing w...

Page 44: ...S PT SLT PS Enter 1 While hearing a busy tone 1 Depending on the type of the other party s telephone you may be able to talk to the other party using the speaker and the microphone Off hook Call Annou...

Page 45: ...ts you know that a call has been received If you receive notification you can call the caller back by a simple operation For an extension leaving a message waiting indication To leave a message waitin...

Page 46: ...hook Press MESSAGE or enter 70 and then 2 PT SLT PS Talk OR 0 2 7 While on hook KX UT series S PS Press MESSAGE Off hook Talk SIP Extn Off hook Enter 2 2 Enter 70 0 7 Talk Performing this operation af...

Page 47: ...aiting notification of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones A single line telephone extens...

Page 48: ...3 B Tone C Tone Parties in the conversation Party joining the call During a conversation C Tone Talk A three party conversation is now established CO SDN OR SIP phone users cannot use this feature but...

Page 49: ...S Press TRANSFER To continue You can also deny others the possibility of joining your conversation Default Allow Refer to 1 9 7 Preventing Other People from Joining Your Conversation Executive Busy Ov...

Page 50: ...sy tone is heard and the caller information of the call to another extension is displayed SIP phone users cannot use this feature but they can be monitored by other extensions To an Extension Refusing...

Page 51: ...ISDN service again outside line Seize outside line If all required digits are stored Requires to dial additional digits service code OR ISDN Service ISDN Service ISDN Service Availability of features...

Page 52: ...irmation tone Ring Ring Hello OR To change the method After dialling Enter PT SLT PS Talk C Tone Voice calling from a SIP extension is not available If the called party uses a SIP extension single lin...

Page 53: ...extension no desired phone no Dial your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired phone number Seize an outside line be...

Page 54: ...number DISA phone no From Outside Telephone In No Security Mode Trunk Security Mode Off hook Dial DISA phone number Enter extension PIN or verification code PIN max 10 digits DISA phone no In All Secu...

Page 55: ...Tone D Tone DISA phone no PIN Personal Identification Number your extension no verification code OR verification code PIN Callers from preprogrammed outside numbers can access the PBX through DISA wit...

Page 56: ...rds verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs regularly Time limit Both parties will hear an alarm tone fifteen seconds b...

Page 57: ...l your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired feature number 7 4 C Tone D Tone PIN Personal Identification Number Th...

Page 58: ...ds free mode using the SP PHONE button KX UT133 KX UT136 KX UT248 users can have a conversation in hands free mode by pressing the flashing CO or DN button Customising Your Phone 3 1 2 Settings on the...

Page 59: ...of rings Hands free Answerback for outside calls requires system programming To set cancel PT KX UT113 KX UT123 KX UT133 KX UT136 KX UT248 Press AUTO ANS While on hook PT users The AUTO ANS button li...

Page 60: ...irected 4 0 OR 1 4 group no extension no OR DSS C Tone Caller Information Display before Call Pickup using DSS button Depending on system programming you can confirm the caller information of a call t...

Page 61: ...ER Talk PT ANSWER While displaying monitoring information for a call pickup group Available telephones are as follows IP PTs 1 DPTs 1 1 Except models with a single line display While the caller inform...

Page 62: ...calls can be answered from any extension Through an external speaker Off hook PT SLT PS While hearing a tone Enter 42 2 4 Dial external pager number 1 digit external pager no Talk C Tone You can also...

Page 63: ...or complete transferring a call To answer Press ANSWER Talk PT ANSWER To transfer a call PT During a conversation Press DSS or dial desired phone number The called party answers Seize an outside line...

Page 64: ...y answers The other party is placed on hold and the destination extension is called immediately DSS RELEASE To end a conversation Press RELEASE PT During a conversation RELEASE Customising Your Phone...

Page 65: ...ve the information on the malicious call later on To request MCID Talk or on hook During a conversation or when hearing a reorder tone after the calling party hangs up PT SLT PS Enter 7 3 Press TRANSF...

Page 66: ...n the transferring party presses the TRANSFER button to transfer a call the Caller ID of the transferring party is sent to the transfer destination party When pressing the TRANSFER button to transfer...

Page 67: ...R Other than KX UT series and S PS Press HOLD C Tone This step can be omitted KX UT series and S PS only HOLD OR XFER KX UT series and S PS only For SIP phone users instead of going on hook if you pre...

Page 68: ...Talk This step can be omitted System programming is required to use the One touch Transfer feature during a conversation with an extension Transferring to an Outside Party Using the PBX Service Some...

Page 69: ...button KX UT series except KX UT670 Transfer Cancel button KX UT670 once or the HOLD button non KX UT series once or twice depending on the telephone being used you can return to the held call The cal...

Page 70: ...his step can be omitted Dial phone number phone no SLT Talk During a conversation On hook Enter 62 2 6 Press Recall hookswitch C Tone This step can be omitted To retrieve the held call press the TRANS...

Page 71: ...line outside phone no TRANSFER C Tone On hook Talk Seize outside line During a conversation SIP Extn S PS Press TRANSFER Dial outside phone number outside line outside phone no TRANSFER C Tone KX UT s...

Page 72: ...hookswitch Dial outside phone number On hook Enter 61 1 6 C Tone Enter outside phone no The availability of this feature depends on your SIP service provider You cannot return to the held call after d...

Page 73: ...hold The difference between them is that other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold C...

Page 74: ...line number To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number PT SLT PS Talk Talk Talk Press CO or ent...

Page 75: ...com call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number Talk Talk Talk Enter 53 Enter 51 holding extension no 1 5 C Tone held lin...

Page 76: ...Hold mode If Automatic Call Hold has been preprogrammed you can put the current call on hold automatically by pressing another CO ICD Group INTERCOM or DN button to make or answer another call For th...

Page 77: ...ne During a conversation Press Recall hookswitch OR SLT On hook If you hear a busy tone enter another parking zone number Enter 52 Enter a specified parking zone number 2 digits parking zone no 2 5 C...

Page 78: ...zone The Call Park button light shows the current status as follows Flashing red for PT You or another extension has a call parked Flashing red for KX UT133 KX UT136 KX UT248 KX UT670 Another extensi...

Page 79: ...Press DSS or dial the other party s extension number Press TRANSFER extension no OR DSS C Tone The other party will be on hold XFER XFER For KX UT670 Press Swap SLT During a conversation Talk to the o...

Page 80: ...ll Hold is enabled on your telephone To leave the conversation and then let the two parties talk PT PS Press DSS or dial the other party s extension number Talk to the other party During a conversatio...

Page 81: ...use it Default Disable No call Intercom calls No tone Outside calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to th...

Page 82: ...to the new party Press HOLD C Tone KX UT133 KX UT136 KX UT248 KX UT670 S PS While hearing a tone Press the flashing DN or S CO Talk to the new party Press HOLD C Tone OR S CO DN After talking to the n...

Page 83: ...R SDN PDN OR OR KX UT113 KX UT123 During a conversation Off hook On hook Talk to the original party Press HOLD KX UT133 KX UT136 KX UT248 KX UT670 S PS During a conversation Off hook On hook Talk to t...

Page 84: ...rd this step if both parties are extensions Talk to the original party Off hook On hook Talk to the new party Press CO ICD Group PDN SDN or INTERCOM OR CO ICD Group OR SDN PDN OR OR Press CO ICD Group...

Page 85: ...nter 50 0 5 C Tone C Tone Depending on the type of your telephone you may be able to talk to the other party using the speaker and the microphone Off hook Call Announcement OHCA or you can receive an...

Page 86: ...nal telephone company service You can receive a call waiting tone and the caller s information For details consult your telephone company While hearing a tone PT PS KX UT series S PS While hearing a t...

Page 87: ...conference call the DN S CO button for the call will turn off and a new DN button will light green for the conference call Even if you add more parties only the newly lit DN button is lit up for the...

Page 88: ...line before dialling an outside phone number Press TRANSFER C Tone Dial desired phone number desired phone no SLT Talk with multiple parties Enter 3 Press Recall hookswitch Talk to the new party 3 Du...

Page 89: ...RCOM corresponding to the original party Press CONF or press TRANSFER and then enter 3 Talk with multiple parties C Tone OR 3 SDN PDN OR OR OR CO ICD Group OR SDN PDN OR OR To add four or more parties...

Page 90: ...corresponding to the party on hold Talk with multiple parties Press CONF Press CONF C Tone OR CO ICD Group OR SDN PDN OR To talk to two parties alternately in a three party conversation During a conve...

Page 91: ...lternates between the other parties in the conversation You can have a conference with a maximum of eight parties comprising intercom or outside lines simultaneously During a conversation involving fo...

Page 92: ...es are disconnected To leave a conference PT PS Press CONF During 3 to 7 party conference On hook To return while others are talking Press flashing green CO ICD Group PDN SDN or INTERCOM PT PS OR CO I...

Page 93: ...Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 93 1 4 5 Multiple Party Conversation...

Page 94: ...ree party conference PT SLT PS KX UT series S PS On hook To leave a conference involving two outside parties During a three party conference PT PS Press TRANSFER On hook SLT Press Recall hookswitch On...

Page 95: ...ons that have that S CO button Other extension S CO S CO Press the flashing S CO within 5 seconds A three party conversation is now established Talk C Tone Only an S CO button can be used for this ope...

Page 96: ...de phone number Press TRANSFER Enter 62 2 6 C Tone Enter 3 3 C Tone Dial desired phone number desired phone no SLT Talk with multiple parties Enter 3 Press Recall hookswitch Talk to the new party 3 Du...

Page 97: ...complete a conversation During a conversation PT SLT PS On hook Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Hold button User Manual 97 1 4 5 Multiple Party Conversatio...

Page 98: ...el PT KX UT series Press MUTE During a conversation OR VOICE CALL MUTE OR The AUTO ANS MUTE or VOICE CALL MUTE button light for PTs or the SP PHONE button light for KX UT series SIP phones shows the c...

Page 99: ...on You can have a conversation in hands free mode using the SP PHONE button You can perform other tasks simultaneously Helpful hints for hands free operation If it is difficult to hear the other party...

Page 100: ...ature is also known as Handset Headset Selection To talk using the headset PT KX UT series Press SP PHONE To use the handset during a conversation using the headset PT KX UT series Off hook To talk in...

Page 101: ...ms using the 2 4 GHz ISM Industrial Scientific and Medical band may interfere with this product Examples of such systems are cordless telephones wireless LAN Home RF microwave ovens and other ISM devi...

Page 102: ...SDN extensions The extension that is registered as the destination of an SDN button must have at least one PDN button One extension can have up to 8 PDN buttons An extension can have only one SDN but...

Page 103: ...the corresponding PDN extension the SDN button light shows the current status of the destination extension as follows Green on You are using the line Red on The line is being used The PDN extension o...

Page 104: ...ion only Regular Hold PT PS Talk Talk Press flashing green PDN or SDN SDN PDN OR SDN PDN OR Press flashing red PDN or SDN If a call is not retrieved within a specified time you will hear an alarm as a...

Page 105: ...you have to press the SDN button twice to transfer the call unless you used that SDN button to answer an incoming call Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Ass...

Page 106: ...so forward from their own receiving group Busy All calls are forwarded when your extension is busy No Answer All calls are forwarded when you do not answer the call within a specified time period Busy...

Page 107: ...e Forward set Call destination Forwarding extension To set cancel PT SLT PS SIP Extn S PS Enter On hook Enter destination extension number Or enter outside line access number and then outside phone nu...

Page 108: ...ng the FWD DND button fixed button instead of 710 When using a KX UT series SIP phone except KX UT670 you can also press the FWD DND button and then press up or down with the Navigator Key to set or c...

Page 109: ...Cancel go on hook directly after entering ICD Group extension number destination extension no For KX UT series SIP phones except KX UT670 when Call Forwarding or Do Not Disturb is enabled FWD DND app...

Page 110: ...ls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside calls or interco...

Page 111: ...inations for up to 4 Virtual PSs in an Incoming Call Distribution ICD Group to ring together with other ICD Group members for calls to the group The following settings are available Switching the FWD...

Page 112: ...again to switch the status To switch FWD DND status for intercom calls PT Press the fixed FWD DND button While on hook when in FWD DND Setting Mode The current FWD DND status for intercom calls is di...

Page 113: ...STORE 0 FWD DND off DND on 1 2 5 3 4 FWD All Calls FWD Busy FWD No Answer FWD Busy No Answer OR destination extension no max 32 digits outside phone no outside line access no While on hook when in FWD...

Page 114: ...de line access no While on hook Press ENTER to set OR A confirmation tone will be heard FWD All Calls FWD Busy FWD No Answer FWD Busy No Answer FWD All FWD BSY FWD NA FWD B NA FWD DND off DND on Enter...

Page 115: ...g Mode Press STORE to set OR Enter 1 A confirmation tone will be heard FWD All Calls 1 To cancel ringing To set ringing 7 4 6 5 Virtual PS 1 Virtual PS 2 Virtual PS 3 Virtual PS 4 Enter 0 Only one ext...

Page 116: ...y PT SLT PS 7 5 your MSN Enter your multiple subscriber number MSN desired phone no Enter desired phone number Enter Enter C Tone outside line no Enter Enter outside line number 3 digits To cancel PT...

Page 117: ...eir display Message no Message Example 1 Will Return Soon 2 Gone Home 3 At Ext Extension number 4 Back at Hour Minute 5 Out until Month Day 6 In a Meeting 7 8 9 A message assigned for each extension P...

Page 118: ...as represented by the using 0 to 9 or The preprogrammed messages can be changed through system programming To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode...

Page 119: ...an set the new PIN and unlock your extension by entering it If your extension is locked by this feature it cannot perform features as follows Making outside calls Changing the call forwarding destinat...

Page 120: ...After you make an outside call Extension Dial Lock is automatically activated again 120 User Manual 1 6 3 Preventing Other People from Using Your Telephone Extension Dial Lock...

Page 121: ...SIP Extension the Message button light or Message Ringer Lamp will not turn on to tell you that a voice message has been received You may hear a busy tone when trying to access your message box if to...

Page 122: ...Press STORE or any dial key 0 9 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back A confirmation tone is heard To play back PT SLT PS Off hook Enter 38 2 Enter 2 8 3...

Page 123: ...38 8 Enter 8 8 3 C Tone Record message 1 0 2 3 Day Night Lunch Break Enter the desired time mode 1 Enter 1 Example You have reached John I am sorry I am out for lunch right now Please leave a message...

Page 124: ...tted To clear 0 Enter 0 C Tone On hook PT SLT PS Off hook Enter 38 8 Enter 8 8 3 1 0 2 3 Day Night Lunch Break Enter the desired time mode If both the greeting message for a certain time mode and the...

Page 125: ...e SVM feature Enter required number 2 0 3 4 5 Cancel All Calls Busy No Answer Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire 1 2 0 Both Calls Intercom Calls Outside Calls OR OR 1 7 C Tone...

Page 126: ...ting message Record message OR dial key On hook or press any dial key 0 9 Voice message recording will stop you will hear a notification tone and the call will be disconnected in the following cases a...

Page 127: ...ears Off hook PT SLT PS Off hook Enter 38 8 3 3 Enter 3 PT SLT PS Off hook OR Press MESSAGE or enter 702 7 0 2 To clear the voice message that you are listening to PT SLT PS While hearing the voice me...

Page 128: ...aller s Name Caller s Telephone Number Time recording started Voice Message Status New is displayed for voice messages that have not previously been listened to Old is displayed for voice messages tha...

Page 129: ...rm tone PIN Personal Identification Number Enter 38 8 3 3 Enter 3 C Tone D Tone When you press the Message button to play back voice messages while on hook Display Lock is temporarily deactivated afte...

Page 130: ...r tone when you try to leave a voice message directly in the message box of another extension that message box is unavailable You can enter another extension number by pressing When accessing your mes...

Page 131: ...T PS 7 4 Enter 47 extension PIN Dial desired extension number Enter extension PIN for that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone C Tone D Tone PIN Person...

Page 132: ...to proprietary telephones or external speakers or both in the preset group simultaneously To page Off hook Talk Announce PT SLT PS SIP Extn S PS Dial paging group number 2 digits Enter 33 Wait for an...

Page 133: ...TRANSFER or Recall hookswitch OR OR Announce Talk On hook During a conversation SIP Extn S PS Enter 33 Wait for an answer The held party and the paged extension are connected and start a conversation...

Page 134: ...nsions that cannot receive a paging announcement Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in...

Page 135: ...in the conference group you will hear a reorder tone and cannot make a conference group call When making a conference group call to an outside party the CLIP number for that call will be the one you...

Page 136: ...5 PSs a conference group call can be automatically answered without going off hook This mode is selected through system programming If using an SLT SIP phone or S PS the caller can only originate a co...

Page 137: ...ist of the digits 0 through 9 When is used for an entry code no one can join a conversation that is already in progress must be used by itself i e you may not combine it with numeric digits For detail...

Page 138: ...l make a conversation with the party who registered after the current party on call in the Conference Group To end a conversation with a specific party PT PS To end a conversation with a specific part...

Page 139: ...ion Wait for reply Talk Introduce the called party to the conversation A maximum of 32 parties including the caller can join the conference Also depending on system settings a maximum of 32 parties in...

Page 140: ...s Conference Mode and Broadcast Mode For security reasons you can set a specific entry code for the conference group call To join the conversation extensions outside telephones have to enter the same...

Page 141: ...tension using Walking COS Extensions outside telephones can join the conversation using this feature only when the conference group call has already been established between the extension originating...

Page 142: ...Mode available features such as listening to messages personal greetings etc may be limited according to the COS settings for your mailbox Before You Begin In order to use the Unified Messaging syste...

Page 143: ...mailbox There are 2 ways to log in to your mailbox Manual Log in Manual Log in is necessary when logging in to your mailbox using someone else s extension or when Automatic Log in is not enabled for y...

Page 144: ...ires no password Enter your mailbox Press MESSAGE or Voice Mail Transfer or enter UM group s floating extension number OR UM group s floating extension no Voice Mail Transfer OR PT SLT PS SIP Extn S P...

Page 145: ...ollowing the prompts you can configure the following items You can configure these items later manually if necessary as explained later in this section This feature may be disabled by the System Admin...

Page 146: ...to end recording 1 Enter 2 to accept 2 2 1 3 4 Review Accept Record the message again Add Delete and exit On hook Enter 2 to accept Enter your new password and Enter 1 OR Log in to your mailbox State...

Page 147: ...common example might be This is name I m on another call right now After Hours Greeting Heard by callers when the Unified Messaging system is in night mode A common example might be This is name I ve...

Page 148: ...te the greeting message and exit Record or delete other greeting messages as necessary by following the prompts or go on hook 2 1 3 4 5 No Answer Greeting Busy Signal Greeting After Hours Greeting Cal...

Page 149: ...ler ID numbers to a personalised greeting they will hear the appropriate greeting when they call you instead of your other greeting messages normally played for callers You can record 4 personalised g...

Page 150: ...ter the personalised greeting number 1 4 personalised greeting no Enter 414 1 4 4 Enter 2 to accept 2 Delete the announced number Keep the number and announce the next number then repeat this step 1 2...

Page 151: ...er name PT SLT PS SIP Extn S PS Enter 431 On hook Enter 2 to accept 2 Log in to your mailbox 3 1 4 Enter 1 to end recording 1 Enter 433 to delete your subscriber name then go on hook to finish State y...

Page 152: ...you can switch between those services as follows Subscriber service Message Manager service System Manager service 1 If pressed while in Subscriber Service you will be prompted to enter the desired m...

Page 153: ...of the day When playing back a message the Unified Messaging system can also announce the message s envelope the date and time of the message and the message sender s information To play messages PT S...

Page 154: ...age playback 8 4 During playback only Increase playback volume 8 5 During voice message playback only Set a Bookmark for the voice message To restart message playback press 8 8 6 For voice messages on...

Page 155: ...Level 3 default Level 4 Level 5 Bookmarks Voice Messages only While listening to a message in your mailbox you can set a bookmark A bookmark lets you easily resume playback from a specific point in a...

Page 156: ...st have his or her own mailbox When replying by leaving a message in the caller s mailbox you can set any of the following Urgent Status The message will be heard before other messages by the recipien...

Page 157: ...0 seconds recording will stop automatically 1 Example To enter 5 00 press 5 To enter 5 15 press 515 2 This option may not be available if the Unified Messaging system is programmed to use 24 hour time...

Page 158: ...bution list number and or a mailbox group number mailbox no OR OR personal group distribution list no mailbox group no 1 Transfer the message without recording comments Record comments 2 Enter 1 or 2...

Page 159: ...lbox when your mailbox is not programmed for Automatic Log in or when you are calling from a telephone number not programmed for Automatic Log in Ask your System Administrator what telephone number yo...

Page 160: ...Enter and your mailbox number your mailbox no Enter 9 when finished 9 OR CAUTION It is strongly recommended that a password of 16 numbers be used for maximum protection against unauthorised access To...

Page 161: ...recipient for External Message Delivery External Message Delivery List number specifies a group of recipients for External Message Delivery Message Delivery You can send messages to other subscribers...

Page 162: ...a mailbox group number mailbox no OR OR personal group distribution list no mailbox group no Go to To record your message Enter 2 to accept 2 To specify recipients by name dialling by name Go to To r...

Page 163: ...recipients You can pause and resume recording by pressing 2 If you pause for more than 20 seconds recording will stop automatically 1 Example To enter 5 00 press 5 To enter 5 15 press 515 2 This opti...

Page 164: ...he subscriber to the list 2 On hook 1 Add more subscribers to the list End 2 Enter 1 or 2 OR To continue State the group name C Tone To delete members from personal group distribution lists PT SLT PS...

Page 165: ...mbers and or extension numbers and once the party on the other end answers the call your recorded message will be played back You can specify message recipients by Extension number Outside telephone n...

Page 166: ...g to the message 4 digit password Press if you do not want to set a password Enter for immediate delivery Enter 1 to end recording 1 Go to To record your message To set message delivery time go to To...

Page 167: ...inued from previous page To set message delivery time Go to To record your message Enter the desired delivery time and desired delivery time 1 AM PM 2 OR Enter 1 for AM 2 for PM Enter the day of the m...

Page 168: ...of outside telephone numbers For more information consult your System Administrator Auto Receipt is not enabled by default For more information consult your System Administrator External Message Deliv...

Page 169: ...2 OR To continue Enter 1 1 C Tone OR If you are using an ISDN or SIP line in en bloc dialling mode to insert a pause or special command in the middle of the telephone number pause momentarily while en...

Page 170: ...d not set a password this step will be skipped Enter 1 to end recording 1 Enter 1 to receive the message 1 When a recipient answers the call Enter 2 to reply 2 To end the call press then go on hook to...

Page 171: ...No Answer Call Screening The system will prompt the caller to record his or her name If you are available to answer calls the system will ring your extension and play back the name of the caller You...

Page 172: ...re on another call These calls are considered busy calls You have set Call Blocking refer to Call Transfer The status you set for Incomplete Call Handling determines what happens to these calls You ca...

Page 173: ...tead of you Your calls can be transferred to your Covering Extension in 2 ways By the Incomplete Call Handling Feature When the Incomplete Call Handling feature handles the call i e if you do not answ...

Page 174: ...to an outside telephone if authorised You can do this even when you are away from the office This feature may be disabled by the System Administrator or System Manager for your mailbox There are 6 fo...

Page 175: ...e Call Forwarding you will need to set Remote Call Forwarding to FWD to Outside once again before the new outside telephone number will be used as the forward destination If you do not do this the old...

Page 176: ...telephone number max 32 digits including outside line access number outside party s telephone no If you have already stored a telephone number and wish to change it press 1 before continuing To cance...

Page 177: ...ating extension number Enter required number 2 0 3 4 5 Cancel All Calls Busy No Answer Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire 1 2 0 Both Calls Intercom Calls Outside Calls OR OR 1...

Page 178: ...oice Mail Transfer Indication tone after going off hook 1 s If using a PS in parallel with a PT or SLT in Wireless XDP Parallel mode you cannot use the Voice Mail Transfer button to forward a call to...

Page 179: ...n be used for example to allow callers to place orders or request information from your company You can ask them to record their names address and order or request information and then you can note th...

Page 180: ...evious question then repeat this step Select a specific question Enter the question number and then repeat this step Enter the desired option If finished go on hook 2 3 4 Message Reception Mode If you...

Page 181: ...eceive notification during certain hours only called scheduling which is useful if you do not want to be disturbed at night for example For more information on scheduling consult your System Administr...

Page 182: ...nsole To use the Device Notification feature for device number 1 2 or 3 the telephone number for each device should first be assigned To change device numbers PT SLT PS SIP Extn S PS Enter 63 On hook...

Page 183: ...aging system announce the caller name to you when You play back a message from one of the assigned callers The system transfers a call to you from one of the assigned callers The system pages you to i...

Page 184: ...r Keep the number and announce the next number then repeat this step OR 1 2 Enter 1 or 2 When finished go on hook Delete one number OR 1 2 Enter 1 or 2 On hook Delete all numbers then go on hook to fi...

Page 185: ...ion Number Set the Live Call Screening feature To set Live Call Screening Press Live Call Screening Enter extension PIN max 10 digits extension PIN PT PS Live Call Screening PIN Personal Identificatio...

Page 186: ...light shows the feature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on The manager extension can clear an exten...

Page 187: ...ss this button again PT PS Two way Record To record into another mailbox Two way Transfer Press Two way Transfer During a conversation Press DSS or enter another extension number To stop recording pre...

Page 188: ...ote Automatic Log in and Toll Saver When logging in to your mailbox remotely i e from an outside telephone to listen to your messages the Remote Automatic Log in refer to Remote Access and Toll Saver...

Page 189: ...bled for your mailbox by the System Administrator or System Manager Transfer to Custom Service The system will transfer the caller to the Custom Service you specify here Voice Mail Service The system...

Page 190: ...number Activate Voice Mail Service Activate Automated Attendant Service Call Transfer Service Activate paging Repeat the greeting Transfer to the operator 1 2 Enter the desired option Enter the desir...

Page 191: ...System Administrator or the System Manager must enable Transfer to Outside for your mailbox before it can be used The Transfer to Outside option can be used a maximum of 4 times in your Personal Cust...

Page 192: ...ess 5 To enter 5 15 press 515 2 This option may not be available if the system is programmed to use 24 hour time Setting Absent Message Remotely You can set your absent message by accessing the subscr...

Page 193: ...u can access the contents of your mailbox from your PC through Microsoft Outlook Voice messages appear in subscribers inboxes as e mail messages With the Outlook plug in you can do the following Play...

Page 194: ...he IMAP Session Controller software For details about Web Maintenance Console refer to 3 2 System Programming Using Web Maintenance Console To install IMAP Session Controller Double click UmicSetup ex...

Page 195: ...the mail account from Mail Account in the General tab of the Internet E mail Settings dialogue box To open the Internet E mail Settings dialogue box In Outlook 2007 click the Tools menu Account Setti...

Page 196: ...ransfer Message 6 Message Envelope 7 Rewind During playback only 8 Pause Restart During playback only 8 4 Volume Up During playback only 8 5 Set Bookmark During voice message playback only 8 6 Resume...

Page 197: ...Service 6 All Disable Incomplete Handling Status For No Answer 1 Leaving a Message 2 Covering Extension 3 Intercom Paging 4 Set Transferring to Custom Service 5 Operator 6 Return to AA Service Top Me...

Page 198: ...essage 2 Set Interview Mailbox 3 Set External Delivery Message 4 Set Remote Call Forwarding 5 Set Timed Reminder 1 Receive Deleted Message During or after playback 1 Repeat Message 1 1 Previous Messag...

Page 199: ...essage To set On hook Enter 0 for once or 1 for daily AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 hour minute Off hook OR OR PT SLT S...

Page 200: ...The alarm keeps ringing for preprogrammed seconds If you receive an incoming call during ringback the ringing starts after the ringback stops If you are having a conversation exceeding alarm ringing p...

Page 201: ...SIP phone except KX UT670 you can also press the FWD DND button and then press up or down with the Navigator Key to set or cancel Do Not Disturb for all calls For KX UT670 there is no physical FWD DND...

Page 202: ...ing an SDN button to a PDN extension with DND set this feature will temporarily be deactivated When intercom calls are set to be handled differently from outside calls DND set cancel we recommend esta...

Page 203: ...o switch the FWD DND status for intercom calls PT Press the fixed FWD DND button While on hook when in FWD DND Setting Mode The current FWD DND status for intercom calls is displayed Press the fixed F...

Page 204: ...UT136 KX UT248 Press UP or DOWN with the Navigator Key to select the desired item Press the fixed FWD DND button FWD DND Off While on hook Press ENTER to set OR A confirmation tone will be heard FWD...

Page 205: ...ouncement through the handset To set cancel for intercom calls Manual Call Waiting Off hook Enter 0 to 3 as you desire On hook Enter 731 PT SLT PS SIP Extn S PS No call Tone OHCA Whisper OHCA 0 1 OR 2...

Page 206: ...they see the telephone number assigned on your extension To show either the number assigned to the outside line or your extension Off hook On hook Enter 1 for public or 2 for your extension PT SLT PS...

Page 207: ...ressing a preset COLR button while on hook There is no COLR button on KX UT series SIP phones The COLR button light shows the current status as follows Off shows your telephone number Red on prevents...

Page 208: ...pressing a preset CLIR button while on hook There is no CLIR button on KX UT series SIP phones The CLIR button light shows the current status as follows Off shows your telephone number Red on prevent...

Page 209: ...y Off hook On hook Enter 1 to prevent or 0 to allow Prevent Allow 1 0 OR Enter 733 3 3 7 C Tone PT SLT PS SIP Extn S PS Some extensions may be prohibited from performing this feature User Manual 209 1...

Page 210: ...becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel Off hook On hook Enter BGM number 1 digit or...

Page 211: ...g a conversation Set this feature if your extension has a data communication device such as a PC or fax machine connected to ensure secure data transmission To set cancel Off hook On hook Enter 1 to s...

Page 212: ...reak button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode Any extension user except the managers can...

Page 213: ...g call or not Default Ring DPT Off hook On hook Enter 1 to ring or 0 not to ring Ring No ring 1 0 OR Enter 39 3 9 C Tone Even if No ring is selected calls can be made and answered on the single line t...

Page 214: ...mber of the paired telephone Press CANCEL PS S PS extension no Press TALK Enter 48 4 8 1 C Tone Enter 1 To cancel PS PS S PS Press CANCEL Press TALK Enter 48 4 8 0 C Tone Enter 0 Some wired telephones...

Page 215: ...call is received To set Enter extension number of the paired telephone phone no extension no Enter 48 4 8 1 C Tone Enter 1 PT SLT SIP Extn Off hook On hook To cancel Enter 48 4 8 0 C Tone Enter 0 PT...

Page 216: ...ine Security Log in Log out Features Default Setting Hot Line 1 Off Message Waiting All the messages that have been left by other extension users Off Call Pickup Deny Allow Call Forwarding FWD 1 Off A...

Page 217: ...or Users in Canada Only After performing Extension Feature Clear the setting of Call Waiting becomes Enable Tone In this case dial tone 2 will be heard when you go off hook User Manual 217 1 9 14 Clea...

Page 218: ...od wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a report and so on You can also manually select Not Ready mode to temporarily le...

Page 219: ...out for all groups or Log in Log out of a specified group Log in Log out of a specified group OR Log in Log out for all groups While on hook PT PS Press Log in Log out of a specified group Log in Log...

Page 220: ...t Ready mode Flashing red Wrap up mode In Wrap up mode Not Ready mode your extension does not receive calls through any group even if it belongs to multiple groups The last remaining logged in extensi...

Page 221: ...onitor Monitoring the Call Status and Log in Log out Status SPRVS EXIT EXIT LOG EXIT 739 ICD Group Incoming Call Distribution Group ICD Group extension no Monitoring the Status of Waiting Calls The Su...

Page 222: ...maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group member...

Page 223: ...e current status as follows Off The extension is not in the group Green on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode User Manual 223 1 10 2 Monitoring and Controlling...

Page 224: ...ue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call PT PS Press red or flashing red Hurry up Hurry up The Hurry up button light shows the cu...

Page 225: ...nd S PS users If the doorphone number and name are stored in the phonebook of your phone the doorphone information is displayed on your phone when a call arrives from the doorphone For KX UT670 SIP ph...

Page 226: ...or Door Open Some extensions may be prohibited from using this feature From a specified extension Off hook On hook Enter doorphone number 2 digits PT SLT PS SIP Extn S PS Enter 55 5 5 C Tone doorphone...

Page 227: ...itch on a relay e g alarm connected to the PBX To switch on the relay Off hook Enter relay number 2 digits relay no PT SLT PS C Tone Enter 56 6 5 On hook The relay will be switched off after a specifi...

Page 228: ...ensor e g security alarm connected to the PBX To answer a sensor call Off hook PT SLT PS SIP Extn S PS On hook D Tone If you do not answer a sensor call within a specified time period the sensor call...

Page 229: ...code Enter desired service code Press Recall hookswitch Press FLASH RECALL or EFA Or press TRANSFER and then enter 60 During a conversation with an outside party During a conversation with an outside...

Page 230: ...the type of incoming calls Intercom Calls Outside Calls Both Calls that are forwarded If your telephone has a Message button the Message light turns on when a message is left in your mailbox You will...

Page 231: ...alls Outside Calls OR OR 1 7 C Tone Enter For Cancel go on hook directly For Cancel go on hook directly after entering 0 To forward a call to your mailbox while it is ringing Press Voice Mail Transfer...

Page 232: ...mode you cannot use the Voice Mail Transfer button to forward a call to your mailbox while it is ringing Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Voice Mail Transfer butt...

Page 233: ...the Live Call Screening feature To set Live Call Screening Press Live Call Screening Enter extension PIN max 10 digits extension PIN PT PS Live Call Screening PIN Personal Identification Number This...

Page 234: ...ight shows the feature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on The manager extension can clear an extensi...

Page 235: ...er During a conversation Press DSS or enter another extension number To stop recording press this button again PT PS Two way Transfer OR DSS another extension no To record into another mailbox with on...

Page 236: ...he other party that the conversation is being recorded Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Two way Record button a Two way Transfer button and a One touch Two way Tra...

Page 237: ...4 1 3 Supervisory Monitor ACD Control For details consult your system administrator Check in Check out Setting a Timed Reminder to a Room Extension Remote Wake up Call Cleaned up The hotel operator m...

Page 238: ...cleared automatically When the room status of extensions is changed detailed room status information is recorded automatically This requires system programming Example Date Time Ext CO Dial Number 03...

Page 239: ...o record edit room charges and check out a room with without printing an invoice Press Check out Dial extension number and then press ENTER or press desired DSS OR extension no DSS While on hook ENTER...

Page 240: ...Minibar 4 00 Tax 10 000 0 36 Others 0 00 Tax 15 000 0 00 Total FR 108 30 Tax Total 9 84 Sheet 002 01 01 00 06 52PM 202 01 Call amount 0012 02 01 00 06 07PM 202 01 123456789 02 01 00 07 30PM 202 01 012...

Page 241: ...once or 1 for daily Once Daily 1 1 0 C Tone Dial extension number or press desired DSS OR extension no DSS AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 2...

Page 242: ...4 Timed Reminder Start Timed Reminder Answer 02 02 00 02 02 00 Users of PTs without displays can confirm only whether a Timed Reminder has been set or not by following the steps shown above If set a c...

Page 243: ...Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Cleaned up button User Manual 243 1 12 1 Using the Telephones in a Hotel type Environment Hospitality Features...

Page 244: ...e Depending on the content of the selected message you may be required to enter a numeric parameter such as a price or time Enter the correct number of characters as required for the message For infor...

Page 245: ...ber An extension personal identification number PIN is required to use this feature Refer to Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number in 3 1 1 Customis...

Page 246: ...all log or SVM log This feature is useful when a one person uses the same extension settings at different locations such as another branch office or at home b two or more people use the same telephone...

Page 247: ...at the extension To set an extension to Service out status Off hook PT SLT Enter 727 On hook 2 7 7 Enter C Tone To set an extension to Service in status and have your own settings available Off hook...

Page 248: ...r than these may not display the same incoming call log information as a PT connected to the PBX For details about referencing the incoming call log refer to the PS s documentation Calling with the In...

Page 249: ...Press Call Log or Up or Down until desired party appears Call Log OR Press TRANSFER To call Off hook While confirming the log information Display PT Press Call Log or Up or Down until desired party a...

Page 250: ...tomising Your Phone 3 1 3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button Calling with the Outgoing Call Log You can redial using the outgoing call log To cal...

Page 251: ...name is registered to the Personal System Speed Dialling entry the name is displayed on the LCD of the display PT making the call To store the caller s information in personal speed dialling Press STO...

Page 252: ...e directory is displayed When a call is established if the name of the person who answered the call is received over the line it is displayed instead of the name registered in the directory If a name...

Page 253: ...no While on hook OR Display PT Press ENTER or STORE OR Press ENTER or STORE OR PAUSE PROG Telephone numbers and names displayed are stored using the first spare Personal Speed Dialling memory availabl...

Page 254: ...how you the characters available for each button Table 1 or Table 2 can be programmed Note For NE models the tables for Option mode differ depending on the system settings For details consult your dea...

Page 255: ...Table 1 Standard mode for RU UC model User Manual 255 1 14 2 Using the Directories...

Page 256: ...Table 2 Option mode 256 User Manual 1 14 2 Using the Directories...

Page 257: ...Table 2 Option mode for NE model User Manual 257 1 14 2 Using the Directories...

Page 258: ...Table 2 Option mode for Greece 258 User Manual 1 14 2 Using the Directories...

Page 259: ...Table 2 Option mode for RU UC model User Manual 259 1 14 2 Using the Directories...

Page 260: ...Telephone Call Pickup Directed Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Paging 1 7 1 Paging Doorphone Call 1 11 1 If a Doorphone Door Opener is Connected Door Open 1...

Page 261: ...ng at Another Telephone Call Pickup Data Line Security 1 9 9 Protecting Your Line against Notification Tones Data Line Security For KX UT670 users Tap Feature access code instead of pressing Up or Dow...

Page 262: ...able Page 4 Page 3 Bank Home Sales LCS PDN CO 6 CO 5 CO 4 CO 3 CO 2 Page 1 Page 2 For KX NT553 KX NT556 The KX NT553 KX NT556 IP PT has 12 flexible buttons and the telephone s display shows which feat...

Page 263: ...24 flexible buttons are available Headset Wrap up Log in Log out Company A Company B Company C Company D Page 3 Headset Wrap up Log in Log out Company A Company B Company C Company D Page 2 S CO1 S C...

Page 264: ...users You can customise the flexible buttons and set the displayed text for each button using Web Maintenance Console For details about customising buttons refer to Customising the Flexible Buttons i...

Page 265: ...ing a Call Some features may not be available for cellular phones depending on the type of outside line being used Transferring to an Extension in the PBX To transfer Dial extension number During a co...

Page 266: ...side Phone Number During a conversation you can make a call to an outside phone number and transfer a call to it To transfer During a conversation Cellular Phone D Tone Enter On hook Talk This step ca...

Page 267: ...During a conversation C Tone Enter Enter Dial extension number extension no D Tone Talking to Two Parties Alternately Call Splitting Cellular Phone During a conversation Talk to the other party Talk...

Page 268: ...tion Cellular Phone Enter 33 Wait for an answer The held party and the paged extension are connected and start a conversation The party is placed on hold Dial paging group number 2 digits paging group...

Page 269: ...Section 2 Manager Operation This section shows the manager how to control the other extensions or the PBX User Manual 269...

Page 270: ...Dial Lock This feature is also known as Remote Station Lock Control Off hook PT SLT PS SIP Extn S PS Enter 78 8 7 Enter extension number extension no Enter 2 to unlock or 3 to lock 2 3 Unlock Lock OR...

Page 271: ...SLT PS SIP Extn S PS Off hook On hook Enter 780 1 0 2 3 Day Night Lunch Break Enter 0 to 3 as you desire 8 0 7 C Tone To select the time service switching mode Automatic Manual PT PS Press Time Servic...

Page 272: ...ing Your Phone 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button 272 User Manual 2 1 2 Time Service Mode...

Page 273: ...striction Call Barring On hook The extension can hear the dial tone and then make a call C Tone The restriction level is changed to the preprogrammed level of Toll Restriction Call Barring button The...

Page 274: ...Extn S PS Off hook On hook Enter 35 5 3 C Tone BGM no OR 0 Enter BGM number 1 digit or 0 to stop Enter external pager number 1 digit or for all external pager no OR One look Network In a One look net...

Page 275: ...r All messages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from an exte...

Page 276: ...CONF 3 6 Progress Tone C Tone C Tone C Tone Enter OGM floating extension number OGM floating extension no 1 To clear the message PT Off hook 0 Enter 36 Enter 0 On hook 6 3 Progress Tone C Tone Enter...

Page 277: ...an manually enable the outside line and allow users to use it again To re enable an outside line Off hook 7 On hook 8 5 Enter outside line number 3 digits outside line no C Tone Enter 785 PT SLT PS In...

Page 278: ...ected to another PBX the manager can stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring PT PS Off hook NDSS Dial another PBX extension number and...

Page 279: ...by the System Administrator using Web Maintenance Console or by the System Manager using his or her extension telephone refer to Changing the System Manager s Password Before the System Manager can p...

Page 280: ...Remote automatic log in Enter System Manager password and System Manager password From Outside Telephone Call the Unified Messaging system from the preprogrammed outside telephone number assigned as a...

Page 281: ...iew Mailbox Number Interview Mailbox Numbers must not be the same number as an existing mailbox All Calls Transfer To Mailbox Change Logical Extension Status If this parameter is enabled the extension...

Page 282: ...64 3 2 to accept Interview Mailbox Number 1 1 to change the current setting 2 Enter the Interview Mailbox Number 3 2 to accept All Calls Transfer To Mailbox Change Logical Extension Status 1 1 to chan...

Page 283: ...nt setting 2 Enter the delay time and 3 2 to accept Forwarding Mode 1 1 to change the current setting Copy or Move 2 2 to accept then go to Auto Forwarding To delete a mailbox The System Manager shoul...

Page 284: ...intenance Console the System Manager cannot set COS parameters The system will announce Sorry this function is not available To set COS parameters Follow the steps detailed below to set the following...

Page 285: ...pt Prompt Mode 1 1 for Primary 2 for System For System enter system prompt number 1 8 2 3 to accept Delete Message Confirmation 1 1 to change the current setting enable or disable 2 2 to accept Messag...

Page 286: ...Greeting for Caller ID 1 1 1 to change the current setting enable or disable 2 2 to accept Caller ID Screen 1 1 1 to change the current setting enable or disable 2 2 to accept Call Transfer to Outsid...

Page 287: ...Company Greeting and Incoming Call Service Setting When the Unified Messaging system answers calls it greets the callers with a Company Greeting and then activates an Incoming Call Service The System...

Page 288: ...to disable then go to step 13 9 Enter a Company Greeting number 1 32 then go to step 13 10 1 to change the setting 2 to accept 11 Select the desired setting entry 1 to set Voice Mail Service then go t...

Page 289: ...ages The Broadcasting Messages feature allows the System Manager to deliver a message to multiple subscribers with one operation Broadcast messages have priority over other regular or urgent messages...

Page 290: ...r delivery then Example If today is February 16 and you enter 1 7 the message will be delivered tomorrow If today is February 16 and you enter 5 the message will be delivered on March 5 12 2 to accept...

Page 291: ...nager s password 1 Log in to the System Manager s mailbox 2 3 3 1 to change the mailbox password 2 to accept the current setting 4 Enter the desired password then 5 2 to accept User Manual 291 2 2 1 S...

Page 292: ...on the mailbox number length specified in system programming The Message Manager s password can be assigned by the System Administrator using Web Maintenance Console or by the Message Manager using h...

Page 293: ...Press MESSAGE or Voice Mail Transfer or enter UM group s floating extension number UM group s floating extension no Enter Message Manager s Mailbox Automatic log in PT SLT PS SIP Extn S PS Enter Mess...

Page 294: ...periodically Notice When disabling the password requirement ensure that an unauthorised third party is not allowed access to your extension Managing the General Delivery Mailbox One of the Message Ma...

Page 295: ...yback volume during playback 8 5 to set a Bookmark for the voice message during voice message playback 8 6 to start playback at the Bookmark for the voice message 9 to fast forward during playback to...

Page 296: ...fault must be specified For more information consult your System Administrator When a 6 line display PT is used the number of new unplayed messages will be displayed while the message waiting lamp is...

Page 297: ...r 1 6 Device number 4 5 or 6 is used to specify a device number that is Device No 1 2 or 3 for E mail Text Message Device in Web Maintenance Console If a telephone number has not been assigned to the...

Page 298: ...they can dial the operator call number to be transferred to an operator A maximum of 3 operators can be programmed for each time mode these operators are not necessarily the same as the operator exten...

Page 299: ...ter the desired number 1 to change or assign the telephone number 2 setting 2 to accept the current setting 14 Dial the telephone number 0 9 max 32 digits 15 2 to accept Recording Messages The Message...

Page 300: ...cord 1 for Company Greetings 2 for Company Name 3 for Custom Service Menus 4 for Voice Labels for Mailbox Groups 5 for System Prompts 6 for Multilingual Selection Menu 7 for System Caller Names 8 for...

Page 301: ...off The prompt is now turned off will play before the prompt d 1 to record e 1 to end recording f 2 to accept g Repeat steps 5b to 5f to record other prompts 6 To change all prompts one after another...

Page 302: ...n number when the line is busy FWD No Answer Forwards all incoming calls to a specified extension number when there is no answer FWD Busy or No Answer Forwards all incoming calls to a specified extens...

Page 303: ...accept then go to step 10 Enter 1 to change the telephone number then go to step 6 9 2 to accept 10 The new settings are transmitted to the system If the setting has been completed properly you will h...

Page 304: ...directly from the top menu To record 1 Log in to the Message Manager s mailbox 2 7 for Custom Service 1 Menu Day 8 for Custom Service 2 Menu Night 3 1 to change the message 4 1 to record a message 5 R...

Page 305: ...can be customised by re recording them to change their content or can be recorded in various languages The maximum length of a prompt is fixed at 6 minutes When recording prompts in other languages mo...

Page 306: ...ng press 2 1060 To review press 1 818 To accept press 2 979 To erase and try again press 3 829 To add press 4 978 To erase and exit press 1018 To make this message private press 1 558 Otherwise press...

Page 307: ...ve a message press 1 971 To enter another extension press 698 Sorry this line is busy 388 If you would like to hold press 1 847 To cancel holding press 2 now Otherwise I ll try your party again User M...

Page 308: ...308 User Manual 2 2 2 Message Manager Features...

Page 309: ...ection 3 Customising Your Phone System This section shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 30...

Page 310: ...extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal speed dialling directory call log SVM log and f...

Page 311: ...enter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN...

Page 312: ...stead Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice The default value may vary de...

Page 313: ...l Display Backlight Selection 1 2 Would you like to turn on the display backlight of the telephone 0 4 0 Yes Automatic 1 Yes always On 2 No always Off Self Labelling Display Contrast Preferred display...

Page 314: ...button or CO A CO ICD Group button 3 or PDN Intercom On a PDN extension an idle PDN button is selected when going off hook Preferred Line Assignment Incoming Which line do you prefer to answer when y...

Page 315: ...Only an alarm tone is heard Private mode LCS Mode Set After Answering Would you like to keep recording after answering the call in the LCS mode 2 6 0 No Stop recording 1 Yes Keep recording Automatic C...

Page 316: ...Forward all calls 3 desired no max 32 digits Busy Forwarded when your extension is busy 4 desired no max 32 digits No Answer Forwarded when you do not answer 5 desired no max 32 digits Busy No Answer...

Page 317: ...l 7 To cancel the registration of a Bluetooth wireless headset on your extension 8 6 7 Confirm that the ID of your Bluetooth wireless headset is displayed Extension PIN Personal Identification Number...

Page 318: ...em programming 5 Only available for certain digital proprietary telephones 6 Only available for IP PTs and certain digital proprietary telephones 7 Only available for KX NT300 series except KX NT321 K...

Page 319: ...dialling no Enter phone number max 32 digits Enter name max 20 characters name Press PROGRAM or PAUSE phone no Enter 10 and then press ENTER Or press STORE 0 1 OR Press ENTER or STORE OR Press ENTER o...

Page 320: ...d in front of the selected part OR PROG PAUSE Clearing Features You can clear or change to features as follows Features Default Setting Display Switching Mode Automatic Hot Line Off Calling Line Ident...

Page 321: ...ive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Wa...

Page 322: ...flexible buttons using Web Maintenance Console For details refer to Customising the Flexible Buttons For KX NT511 users Since there is no PROGRAM button on a KX NT511 press and hold flexible button 1...

Page 323: ...zone no 2 digits Call Park Automatic Park Zone 5 3 Call Log 4 5 4 Call Log for ICD Group 4 5 4 Incoming call distribution group extension no Log in Log out 5 5 Log in Log out of a specified group 5 5...

Page 324: ...ging time 0 7 9 Check in 4 8 0 Check out 4 8 1 Cleaned up 4 8 2 Two way Record 10 9 0 UM group s floating extension no 11 Voice mail floating extension no Two way Transfer 10 9 1 UM group s floating e...

Page 325: ...for that group 4 This button is not available for a PS 5 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 6 Availability of this button depends on the ISDN service of your tele...

Page 326: ...DT321 KX DT500 series KX T7600 series except KX T7665 Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 KX NT321 KX DT321 KX T7665 Only tone types 01 to 08 are available It is possib...

Page 327: ...rst Time This step is required only when accessing Web Maintenance Console for the first time For the IP address of the PBX login name and password ask your System Administrator If the configuration o...

Page 328: ...ting click OK Editing Settings in Web Maintenance Console Changing Your User Name and Displayed Language You can change your account s first name last name and displayed language in the User Informati...

Page 329: ...can display play record or delete the following prompts Mailbox Owner Name refer to Changing or Deleting Your Subscriber Owner Name Personal Greetings refer to Changing or Deleting Your Personal Greet...

Page 330: ...Navigate to the folder containing the WAV files you wish to import c Select the desired WAV file d Click Open to import the file e Click OK To start and stop prompt playback a Select the desired prom...

Page 331: ...ring to your Covering Extension in the box 1 8 digits Interview Mailbox Enter an interview mailbox number you want to assign for your mailbox in the box 2 8 digits the maximum number of digits may be...

Page 332: ...to the specified Custom Service Transfer to specified telephone number 1 5 Transfers the caller to one of the specified telephone numbers in numerical order of priority 3 Click OK to finish Incomplete...

Page 333: ...Transfer Anytime in Incomplete Handling Menu Specifies whether callers can input an extension number to transfer their call while the Automated Attendant service is playing an Incomplete Call Handlin...

Page 334: ...ne number Telephone Number 1 2 3 Specifies the telephone numbers that the VIP Filter setting will be applied to When a call is received from any of the numbers specified here the call will be transfer...

Page 335: ...vice Menu Transfers the caller to the specified Custom Service Incomplete Call Handling for Busy Specifies how the scenario handles a call when the destination is busy More than one option can be sele...

Page 336: ...ialled by entering it from your telephone allowing you to set this feature on a case by case basis Enter a maximum of 32 digits consisting of 0 9 and special codes Dial Pause default 1 s Dial Pause de...

Page 337: ...e 0 120 min Specifies the length of time the system waits after a new message is received before sending message waiting notification Telephone Device Device Notification Timer Device Interval Time be...

Page 338: ...the steps below to specify the time frame 1 Click a day Sunday Saturday tab 2 Click Enable Time Frame No 1 or 2 3 Enter the start and end times in the Start At HH MM and End At HH MM fields 4 To speci...

Page 339: ...deleted before being forwarded Auto Forwarding Mode Specifies if forwarded messages are to be retained in the original mailbox When set to Copy copies of the messages are retained in the original mai...

Page 340: ...il Service Transfer to Automated Attendant Service Allows the caller to access Automated Attendant Service Transfer to specified Custom Service Menu Transfers the caller to the Custom Service specifie...

Page 341: ...numbers that belong to the list Follow the steps below to edit list members 1 Click Edit for a Personal Distribution List 1 4 Members item 2 Under Subscribers To Add click the checkbox in No for each...

Page 342: ...ement Specifies if a password is required for entry when automatic login is performed using the Caller ID of the number set in Auto Login Caller ID 1 or Auto Login Caller ID 2 Notice If this is set to...

Page 343: ...of only new messages in your mailbox when you log in Subscriber Service All Messages Specifies if the system announces to you the number of all messages in your mailbox when you log in Subscriber Ser...

Page 344: ...ard destination 1 These phone numbers are set in the Contact tab of the Edit User screen Note To apply settings to both outside and intercom calls click For both internal calls and external calls When...

Page 345: ...ype Then specify the outside line number in Parameter Selection To specify the ring tone select the ring tone type from Optional Parameter Ringing Tone Type Number Direct Station Selection DSS Select...

Page 346: ...External from Type Then enter the incoming call distribution group extension number in Extension Number Group FWD Intercom calls Select Group Fwd Internal from Type Then enter the incoming call distr...

Page 347: ...Switching mode Answer Select Answer from Type Release Select Release from Type Toll Restriction Call Barring Select TRS Level Change from Type Then select the Toll Restriction Call Barring Level 1 7...

Page 348: ...Select Two way Transfer from Type Then enter the UM group s or the voice mail group s floating extension number in Extension Number The UM group s and the voice mail group s default floating extension...

Page 349: ...ssword 4 16 characters in length can be edited Note Entry for the password is hidden and displayed as dots 2 Click OK Automatic Two way Recording for Manager If you are designated as a supervisor for...

Page 350: ...sion to extension calls are recorded External Call Calls with outside parties are recorded ICDG Incoming Only Only calls that are received by the extension through an incoming call distribution group...

Page 351: ...ick the play button Note If ALL has been selected for the Mailbox filter the play button will be disabled Select a specific mailbox to enable the play button 5 In the window that appears enter the ext...

Page 352: ...352 User Manual 3 2 1 User Programming...

Page 353: ...ing Extensions and the System for Managers This section shows managers how to customise the PBX s extension and system settings according to their needs Find the desired setting and program as necessa...

Page 354: ...CAUTION The PBX has a default password preset For security change the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or characters be used...

Page 355: ...t for extension call charges 0 2 Extension no Charge Viewing call charges for each verification code 0 3 Verification code Clearing call charges for each verification code 0 3 Verification code Settin...

Page 356: ...ne calls will be made if a third party discovers your password verification code PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulen...

Page 357: ...ating conditions of an ICD group This is done by monitoring the current condition of the ICD group and by collecting and analysing statistical ACD report information ICD group monitoring enables recor...

Page 358: ...in ICD groups to monitor and configure the monitoring settings Finally the user can start the monitor To configure the monitor settings and start monitoring You can configure the monitor control setti...

Page 359: ...start monitoring the selected ICD group 8 Click Close 9 Click OK ACD Report Analysis You can specify which items to include in the monitor result report the style in which to display the report profi...

Page 360: ...he Available Group for ACD Report window Maximum 64 groups displayed c Click to move the ICD group you selected in step b to the Selected Group for ACD Report window Maximum 64 groups To delete an ICD...

Page 361: ...Total The total waiting time of cancelled calls for the target ICD group HH MM SS Average The average waiting time of cancelled calls for the target ICD group HH MM SS Max The longest waiting time of...

Page 362: ...get agent HH MM SS Login Time The total login time for the target agent HH MM SS Not ready Time The total not ready time for the target agent HH MM SS Wrap up Time The total wrap up time for the targe...

Page 363: ...start time of the call HH MM SS End Date The end date of the call End Time The end time of the call HH MM SS Result The processing result Answered Abandoned Overflowed Unanswered 1 ICDG The incoming I...

Page 364: ...sults report can be output in one of the following 2 ways Export Click Export and save the report file Print Click Print to print the report c Click Close 364 User Manual 4 1 3 Supervisory Monitor ACD...

Page 365: ...Appendix This section provides the List of Operations by Telephone Type the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User...

Page 366: ...ing Calling Another Extension Calling an Outside Party Making a Call to a Private Network TIE Line Access Using an Account Code Account Code Entry 1 2 2 Easy Dialling With a One touch Button One touch...

Page 367: ...alling Privileges at Another Extension Remote COS Access 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting 1 3 1 Answering Calls 1 3 2 Answering Hands free Hands free...

Page 368: ...tiple Party Conversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference Leaving a Conference Leaving Three party Conference Letting a Third Party Join...

Page 369: ...e your extension is locked 1 6 4 Using Voice Messaging Built in Simplified Voice Message SVM Recording a Normal Greeting Message Recording a Greeting Message for Each Time Mode Redirecting Your Calls...

Page 370: ...OLP 1 9 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR 1 9 6 Preventing Your Number Being Displayed on the Called Party s T...

Page 371: ...edirection 1 11 1 If a Doorphone Door Opener is Connected Doorphone Call Opening a Door Door Open 1 11 2 If an External Relay is Connected To switch on the relay 1 11 3 If an External Sensor is Connec...

Page 372: ...one Transfer 2 1 4 Turning on the External Background Music BGM 2 1 5 Recording Outgoing Messages OGM 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out 2 1 7 Releasing Network D...

Page 373: ...available for certain DPTs 7 Whisper OHCA is only available for IP PTs and certain DPTs 8 Only available for DPTs 9 Only available for Display PTs 10 Only available for the KX NT300 series KX NT500 se...

Page 374: ...ns work when using a proprietary telephone The Intercom line was not seized The seized line when going off hook was changed by personal setting 3 1 2 Settings on the Programming Mode In the manual goi...

Page 375: ...r to change the feature numbers for easier use While talking to an outside party the line is disconnected The time limit has run out 1 4 1 Transferring a Call Call Transfer 1 4 5 Multiple Party Conver...

Page 376: ...Announcement OHCA Whisper OHCA The other party has set Data Line Security 1 9 9 Protecting Your Line against Notification Tones Data Line Security I forgot the password Ask the manager to assist you...

Page 377: ...tton is not assigned on the extension corresponding to your SDN button Create a PDN button on the desired extension 3 1 3 Customising the Buttons I cannot use the secondary Ethernet port If you are us...

Page 378: ...tside line group automatically Outside Line Group Access 8 outside line group no 2 digits outside phone no Making a Call to a Private Network TIE Line Access 7 private phone no Using an Account Code A...

Page 379: ...n PIN phone no To call with a verification code Verification Code Entry verification code verification code PIN phone no 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access...

Page 380: ...l Transfer Transferring a Call Using the ISDN Service Call Transfer CT by ISDN 62 phone no Transferring to an Outside Party Using the SIP Service Blind Transfer 61 phone no 1 4 2 Holding a Call To hol...

Page 381: ...no 3 Busy phone no 4 No Answer phone no 5 Busy No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel your extension no To set the timer for No Answer and Busy No Answer 713 00 99 second...

Page 382: ...aging Built in Simplified Voice Message SVM Recording a Normal Greeting Message To record 38 1 To play back 2 To clear 0 Recording a Greeting Message for Each Time Mode To record 8 0 Day 1 Night 2 Lun...

Page 383: ...onference group no 1 digit entry code To call and make an announcement conference group no 1 digit entry code Join After Time Out To make a conference group call with an entry code conference group no...

Page 384: ...Your extension 2 1 9 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR 7 0 To show 0 To prevent 1 1 9 6 Preventing Your Number...

Page 385: ...ing Features Set at Your Extension Extension Feature Clear 790 1 10 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up Log in 736 1 ICD Group extension no Log out 0 ICD Group extensi...

Page 386: ...a Room Extension Remote Wake up Call 76 To set 12H 1 extension no hour minute 0 AM 1 PM 0 once 1 daily 24H 1 extension no hour minute 0 once 1 daily To cancel 0 extension no To confirm 2 extension no...

Page 387: ...SS Monitor 784 another PBX extension no 3 1 1 Customising Your Phone Personal Programming 799 Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number To set 1 extensi...

Page 388: ...an Indication Message Waiting 4 Monitoring Another Extension Call Monitor 5 Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS 6...

Page 389: ...tercom or Doorphone Tone 1 1 s Tone 2 1 s Tone 3 1 s Tone 4 1 s When going off hook Dial Tones Tone 1 Normal 1 s For KX UT series SIP phone and S PS users Tone 1 will be heard when any of the followin...

Page 390: ...of the following features are set Display Lock For KX UT series SIP phone and S PS users Tone 2 will be heard when any of the following features are set Call Forwarding Do Not Disturb Tone 3 When answ...

Page 391: ...PSs The dialled extension is refusing incoming calls 1 s While off hook Indication Tones Tone 1 Call waiting tone 15 s Tone 2 A call is on hold longer than the specified time 15 s When talking to an...

Page 392: ...ack enabled 1 s Tone 3 Before the following features activate Retrieving a held call Picking up another call Paging Answering a paging announcement Answering the call through a speaker You establish a...

Page 393: ...ast Mode 1 8 1 What is the Unified Messaging system 1 8 2 Logging in to and Configuring Your Mailbox Changing or Deleting Your Personal Greeting Messages Changing Your Password Changing or Deleting Yo...

Page 394: ...tions by Telephone Type 5 3 1 Feature Number Table 5 5 2 PFMPR Software File Version 004 2xxxx Changed Contents Feature Highlights 1 1 5 Before Operating the Telephones 1 4 1 Transferring a Call Call...

Page 395: ...User Manual 395 Notes...

Page 396: ...uture Reference Please print record and retain the following information for future reference The serial number of this product can be found on the label affixed to the unit You should record the mode...

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