Panasonic KX-NS500, User Manual

Page: 350 / 396

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This screen is accessible only by users designated as Automatic Two-way Recording
supervisors.
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Forwarded calls and calls retrieved from being on hold will also be automatically recorded.
However, conference calls will not be recorded.
•
Recording will automatically stop when the mailbox reaches its capacity. Delete older
messages in order to use this feature again.
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If the enabled extension has a Two-way Record button assigned to it, the button will flash
during recording. However, that button cannot be used to cancel this feature.
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An extension whose conversation is being recorded cannot be the target of the following
features:
–
Executive Busy Override
–
Whisper OHCA
Note
You should inform the other party that the conversation will be recorded.
Editing Recording Settings
On this screen, a user designated as a supervisor may change Automatic Two-way Recording settings for
extensions they are supervising. Information for each extension, including the extension’s supervisor, UM
Group number, and Automatic Two-way Recording destination mailbox is displayed. You can specify which
types of calls will recorded for each extension.
1.
On the left side of the screen, click Users
®
Automatic Two-way Recording
®
Edit a Recording .
2.
For an extension, click the setting for Internal call , External Call , or ICDG Incoming Only .
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Internal call : Extension-to-extension calls are recorded.
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External Call : Calls with outside parties are recorded.
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ICDG Incoming Only : Only calls that are received by the extension through an incoming call
distribution group are recorded.
Note
To set ICDG Incoming Only to "On", External Call must first be set to "On".
3.
Select On or Off for that setting.
4.
Click OK when finished.
Viewing and Playing Messages
Users designated as supervisors can view and play messages recorded using the Automatic Two-way
Recording feature.
1.
On the left side of the screen, click Users
®
Automatic Two-way Recording
®
Record List .
2.
Select a UM group number from the Select a Destination UM-Group No. drop-down list.
3.
Click List View to display a list of the Automatic Two-way Recording mailboxes of the selected UM group.
4.
Select one or more mailboxes, and click OK .
5.
Messages recorded in the selected mailbox(es) will be displayed. You can filter the list of messages
displayed or play a message.
To filter the list of messages:
Specify any number of the following conditions, and then click Search to display the messages that match
those conditions.
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Mailbox : Specify an Automatic Two-way Recording mailbox, or select ALL .
•
Extension : Specify an extension to view all calls that were recorded using Automatic Two-way
Recording for that extension, or select ALL .
•
Status : Specify the status for the recorded messages in the mailbox.
•
Internal/External : Specify whether the recorded conversations were intercom calls or external calls,
or specify both.
350 User Manual
3.2.1 User Programming