Octel XC1000, Руководство по обслуживанию

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1-1 Edition One XC1000 Service
INTRODUCTION
1.1 OVERVIEW
This XC1000 Service Manual provides information about the Octel XC1000
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multiple-applications platform for use by service personnel who install, main-
tain, or troubleshoot the system. The manual is divided into eight sections:
Section I: Installation Addenda
Section II: Maintenance Appendixes
Section III: Auxiliary Information Glossary
Section IV: Upgrades Index
The first four sections are further divided into chapters, which are numbered
sequentially throughout the manual. Each chapter includes a detailed table of
contents; a general table of contents is included at the beginning of the manual.
The manual was designed for hands-on use; each section can be removed for
use by installers or maintenance personnel. An index is located at the back of
the manual.
1.2 DESCRIPTION
The Octel XC1000 multiple-applications platform provides voice-processing
functions for a variety of private-branch exchanges (PBX) or central offices
(CO). XC1000 provides three basic functions:
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Telephone answering. If a mailbox subscriber is not available to
answer a telephone call, the switch can forward the call to the
subscriber’s mailbox on XC1000. The caller can then leave a voice
message for the subscriber.
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Voice messaging. XC1000 subscribers can send messages to other
XC1000 subscribers without being in direct contact with them. In a
single session in their XC1000 mailboxes, subscribers can send
messages, listen to messages sent by a caller or subscriber, reply to
messages, and send copies of messages to other subscribers.
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Call processing. XC1000 provides call-processing methods that
include the following:
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Automated attendant
- Information Center
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mailboxes (ICMBs)
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Enhanced
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Call Processing (ECP)
The automated attendant answers calls to the switch and routes
callers to the desired telephone number. Incoming calls are handled
more efficiently and the workload of telephone company operators,
attendants, or answering centers is reduced.
XC1000 can store recorded messages or announcements in special
ICMBs, which can be heard by anyone calling that ICMB.
The ECP feature allows callers to select from up to nine menu choices
and be routed to another destination.