H3C XE 200 IP, Руководство по эксплуатации

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Operation Manual – Location Server Configuration
H3C XE 200/2000 IP PBX
Chapter 4 XE IP PBX Troubleshooting
4-1
Chapter 4 XE IP PBX Troubleshooting
4.1 Troubleshooting H.323 Gatekeeper
On an H.323 gatekeeper, a symptom may result from different causes. Follow the
description to diagnose and correct the problems you encounter.
I. The gatekeeper is unreachable from the H.323 gateway
Cause : The IP address of the involved interface is not configured on the gatekeeper.
Diagnosis : Use the display current-configuration interface command to check if
the involved interface on the gatekeeper is configured with an IP address.
Solution : Configure the involved interface on the gatekeeper with an IP address.
II. The gatekeeper is reachable from the H.323 gateway, but calls cannot be set
up
1) Cause 1 : The gatekeeper is not started.
Diagnosis : On the gatekeeper use the display current-configuration command to
check if the PS is started in PS view and if the gatekeeper is started in GK view.
Solution: On the gatekeeper run the start command in PS view and then the start
command in GK view .
2) Cause 2 : The LS is not started.
Diagnosis : Use the display current-configuration command to check if the LS is
started in LS view.
Solution : Run the start command in LS view.
3) Cause 3 : The gateway is not activated.
Diagnosis : Check the configuration on the gateway if the gateway is permitted to
initiate a request to the gatekeeper for registration.
Solution : Take the VG series voice gateways for example, use the ras-on command to
activate the H.323 gateway in GK-Client view.
4) Cause 4 : H.323 gateway fails to register with the LS.
Diagnosis : Use the display location-server gateway h323 command to check if the
corresponding H.323 gateway exists in LS view on the LS (the two correspond to each
other by the gateway device identifiers). Meanwhile, check the registration status of the
gateway (the offline state indicates that the gateway failed to register).
Solution 1 : In LS view, add the corresponding H.323 gateway and assign the related
static route number.