Message
Possible cause
Suggested action
External device not licensed for
use.
A license for an external device (e.g., barcode
scanner) has not been activated
Disconnect the unlicensed
device.
Call for service to obtain the
authorization code from Welch
Allyn to activate the license.
External device not recognized.
An unrecognized external device is connected
Disconnect the unrecognized
device.
Incompatible Welch Allyn device. A communication protocol failure has occurred
Call for service.
USB accessory disconnected.
The USB cable between an external device and
the monitor is disconnected
Confirm that the USB cable is
connected to the device and the
monitor.
Save not successful.
Missing, improperly inserted, or incompatible
USB flash drive
Dismiss message and insert a
compatible USB flash drive.
Unable to save configuration to
USB.
Missing, improperly inserted, or incompatible
USB flash drive
Dismiss message and insert a
compatible USB flash drive.
System messages
Message
Possible cause
Suggested action
Set date and time.
The date or time is not set
Set the date and time.
The date or time is not set properly
Reset the date or time.
Device shutdown is not available
at this time.
Device cannot perform an immediate shutdown Touch
OK
, wait, and retry.
Advanced settings unavailable.
Sensors are taking measurements
Stop continuous measurements.
A physiological alarm condition is active
Respond to or reset the alarm.
Spot Check measurements have not been saved Save the measurements.
Unexpected restart occurred. Call
for service.
A system error caused the monitor to restart.
Call for service.
Battery power manager messages
Message
Possible cause
Suggested action
Low battery 5 minutes or less
remaining. (High-priority alarm)
Battery power is extremely low
Connect the monitor to AC
power. (If not connected to AC
power, the monitor powers down
when battery power is depleted.)
Directions for use
Troubleshooting 217
Summary of Contents for Connex IWS
Page 1: ...Welch Allyn Connex Devices Directions for use Software version 2 3X...
Page 10: ...4 Introduction Welch Allyn Connex Devices...
Page 14: ...8 Symbols Welch Allyn Connex Devices...
Page 20: ...14 Screen elements Welch Allyn Connex Devices...
Page 28: ...22 About warnings and cautions Welch Allyn Connex Devices...
Page 72: ...66 Navigation Welch Allyn Connex Devices...
Page 96: ...90 Profiles Welch Allyn Connex Devices...
Page 106: ...100 Patient data management Welch Allyn Connex Devices...
Page 120: ...114 Alarms Welch Allyn Connex Devices...
Page 184: ...178 Patient monitoring Welch Allyn Connex Devices...
Page 212: ...206 Advanced settings Welch Allyn Connex Devices...
Page 244: ...238 Specifications Welch Allyn Connex Devices...
Page 250: ...244 Standards and compliance Welch Allyn Connex Devices...
Page 252: ...246 Guidance and manufacturer s declaration Welch Allyn Connex Devices...
Page 266: ......