Welch Allyn Connex IWS, Directions For Use Manual

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Message Possible cause Suggested action
Low battery 30 minutes or less
remaining.
Battery power is low Touch the alarm icon to dismiss
or connect the monitor to AC
power.
Battery is absent or faulty. There is no battery in the monitor Insert a battery.
Battery is absent or faulty. Call for
service.
The battery is faulty Replace the battery.
Device is operating in battery
mode.
The AC power cord has been disconnected
Touch
OK
to dismiss or connect
the monitor to AC power.
Configuration Manager messages
Message Possible cause Suggested action
Unable to load configuration; using
factory defaults.
A configuration load error occurred Call for service.
Functional error. Call for service. A critical configuration load error occurred Call for service.
No connection for send. The monitor is not configured to the network Call for service.
Printer messages
Message Possible cause Suggested action
Low battery, unable to print; plug
into outlet.
The monitor's battery voltage is too low to
support printing
Connect the monitor to AC
power.
Printer door is open; close to
continue.
The printer door is open Close the printer door.
Out of paper. The paper is not properly loaded Align the paper with the print
head. If the problem persists, call
for service.
The paper sensor does not detect paper Replace the paper. If the problem
persists, call for service.
Printer too hot; wait to retry. The print head overheated Wait for the print head to cool
down and retry. If the problem
persists, call for service.
External device not recognized. An external printer is plugged into a USB port Unplug the external printer.
Printer not functional. Call for
service.
The printer motor is broken Call for service.
The detection switch malfunctioned
A hardware failure occurred in the power supply
The printer does not identify itself correctly
218 Troubleshooting Welch Allyn Connex
®
Devices