Message
Possible cause
Suggested action
The printer does not enumerate
Printing records:
Note
The number of records
requested appears in the message
and counts down during printing.
The monitor is printing the records selected on
the Review tab
Acknowledge the number of
records printing or touch
Cancel
to interrupt printing.
Printing report; please wait.
The printer needs more time to complete a print
job when the
Automatic print on interval
control has been enabled
Wait for the print job to print
completely.
Disable
Automatic print on
interval
in Intervals settings.
Network messages
Message
Possible cause
Suggested action
Lost connectivity with host.
The central station or other host
application has stopped running or
is not operating properly
Confirm that the host application
is running properly.
Problems and solutions
The problems addressed in this table do not generate alarm or information messages on
the monitor.
Problem
Possible cause
Suggested action
No SpHb value is displayed
An SpO2-only cable is connected to the monitor Replace the SpO2-only cable
with an SpO2/SpHb (Masimo
rainbow) cable.
The SpO2/SpHb reusable sensor has expired
Note
A technical alarm appears.
Replace the sensor.
Poor sensor placement on the patient
Remove the sensor from the
patient and reapply.
The monitor may have the SpHb license, but the
SpO2 module does not
Contact Welch Allyn to verify
that the SpO2 module contains
the SpHb license.
No weight measurement is
transferred from the scale to the
monitor
The scale is not connected
Inspect the USB cables from the
device to the adapter to the scale
to ensure that they are connected
properly.
The scale setting is incorrect
Ensure that the scale settings are
enabled for transfer.
No BMI value is displayed in the
Office profile
The weight measurement is out of range
Manually adjust the
measurement.
Directions for use
Troubleshooting 219
Summary of Contents for Connex IWS
Page 1: ...Welch Allyn Connex Devices Directions for use Software version 2 3X...
Page 10: ...4 Introduction Welch Allyn Connex Devices...
Page 14: ...8 Symbols Welch Allyn Connex Devices...
Page 20: ...14 Screen elements Welch Allyn Connex Devices...
Page 28: ...22 About warnings and cautions Welch Allyn Connex Devices...
Page 72: ...66 Navigation Welch Allyn Connex Devices...
Page 96: ...90 Profiles Welch Allyn Connex Devices...
Page 106: ...100 Patient data management Welch Allyn Connex Devices...
Page 120: ...114 Alarms Welch Allyn Connex Devices...
Page 184: ...178 Patient monitoring Welch Allyn Connex Devices...
Page 212: ...206 Advanced settings Welch Allyn Connex Devices...
Page 244: ...238 Specifications Welch Allyn Connex Devices...
Page 250: ...244 Standards and compliance Welch Allyn Connex Devices...
Page 252: ...246 Guidance and manufacturer s declaration Welch Allyn Connex Devices...
Page 266: ......