Welch Allyn Connex IWS, Directions For Use Manual

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Message Possible cause Suggested action
Unable to detect new temperature.
Retry measurement.
The Braun thermometer is removed from the dock
or not seated properly in the dock
Return the thermometer to the
dock or adjust the thermometer
in the dock.
The Braun dock is disconnected from the device Connect the USB cable for the
Braun dock to the device.
Thermometer might be docked
improperly. Check contacts and
connections.
The Braun thermometer is removed from the dock
or not seated properly in the dock
Return the thermometer to the
dock or adjust the thermometer
in the dock.
The Braun dock is disconnected from the device Connect the USB cable for the
Braun dock to the device.
Weight scale messages
Message Possible cause Suggested action
Weight scale not functional. Call
for service.
The weight scale is not operating properly. Call for service.
Physical assessment instrument handles
Symptom Possible cause Suggested action
The lamp does not illuminate There is no lamp in the handle head Install a lamp in the handle head.
The lamp is burned out Install a new lamp.
The other handle is off the cradle Place the other handle in the cradle.
The system is not powered up Power up the system.
The platform handle controller PCBA is
defective
Call service.
The handle assembly is defective Call service.
The lamp is too dim The rheostat setting is too low Increase the rheostat setting.
The platform handle controller PCBA is
defective
Call service.
The handle assembly is defective Call service.
The lamp is too bright The rheostat setting is too high Decrease the rheostat setting.
The platform handle controller PCBA is
defective
Call service.
The handle assembly is defective Call service.
214 Troubleshooting Welch Allyn Connex
®
Devices