Chapter 18
Troubleshooting
257
Other
Information
18.12
For Inquiries
In order to answer your inquiry immediately, please check the following contents beforehand and contact your supplier.
Date of entry : / /
Date of purchase : / /
Store name :
Name :
Contact information
Address
:
Phone number :
DS Camera Control Unit
Product name : DS-L3
Serial No. :
Version
information
(Numbers in the lower right in the [SETUP MENU : MAIN] window)
:
DS Camera Head
Product name :
Serial No. :
Connected Peripheral Devices (CF card, USB memory, USB mouse, microscope, or others)
Manufacturer name :
Model :
Manufacturer name :
Model :
Manufacturer name :
Model :
Your PC (for PC-related defects) :
Manufacturer name :
Model :
Version of OS and SP (service pack) :
CPU type and frequency :
Type and version of your application soft (web browser, NIS-Elements, etc) :
Symptom of the problem, displayed message, incidence of symptoms :
Please let us know details as possible to the best of your knowledge.
For image-related defects, if you have any images that can be provided, please provide them.
Please use and copy this page if necessary.
Summary of Contents for DS-L3
Page 2: ......
